Maison Albar - Le Monumental Palace
Hotel in Porto
9.3
Excellent
From $273
From $273
5-Star Hotel
Located in the heart of Porto's historic center, Maison Albar - Le Monumental Palace provides refined luxury with exceptional well-being and gastronomy. It is housed in a legendary building dating back to 1923, offering an unforgettable and elegant stay.
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Summary of reviews related to the '5 Star' categoryMaison Albar - Le Monumental Palace is truly a 5 star luxury hotel that lives up to its reputation. From the exceptional service to the elegant decor, every aspect of the hotel reflects its high rating. Guests describe the location as superb and comparable to other 5 star hotel chains. Despite a few criticisms, including some guests feeling that the service fell short of a 5 star standard and that the price was a bit too high, most guests perceive the hotel as exceptional and deserving of the 5 star rating. The comfortable beds and spacious rooms add to the quality of the hotel with many guests praising the personal touch and charm of the property. While the breakfast may have room for improvement, overall, Maison Albar - Le Monumental Palace is considered the best hotel in Porto by many, setting it apart from other 5 star hotels in the area.
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8.8
Excellent
From $328
From $328
5-Star Hotel
Situated by the ocean in the upscale Foz district, this hotel blends a restored 19th-century mansion with a modern building. It boasts a Michelin-starred restaurant focused on seafood and a luxurious spa with sea views.
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Summary of reviews related to the '5 Star' categoryVila Foz Hotel & SPA, a member of Design Hotels, has received mixed reviews concerning its five-star rating, facilities and services. Many guests praised the exceptional staff, describing their service as truly five-star. The hotel's location received positive remarks for being superb and conveniently close to amenities.

However, some reviews expressed disappointment, noting that the hotel did not meet the expected standards of a five-star establishment. Criticisms included a lack of refinement in the breakfast offerings and concerns about staff training and competency. Despite these critiques, others felt that the hotel lived up to its five-star rating and found it to be an excellent place to stay.

In summary, while Vila Foz Hotel & SPA has many attributes aligning with its five-star status, including great service and location, there are aspects where it fell short for some guests.
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Torel Palace Porto
Hotel in Porto
9.5
Excellent
From $204
From $204
5-Star Hotel
Torel Palace Porto is a 5-star boutique hotel set in a historic mansion. Each room pays tribute to Portuguese writers and poets. It includes an outdoor pool and dining options such as the Michelin-starred BLIND restaurant. It was awarded 1 MICHELIN Key in the first official selection in Portugal, recognizing its dedication to excellence, personalized service, and the art of hospitality.
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Summary of reviews related to the '5 Star' categoryTorel Palace Porto generally meets the expectations of a five-star hotel, providing 5-star amenities and facilities. Many reviews affirm that it delivers the standard experience expected from an establishment of this calibre, describing it as everything a five-star hotel should be. There are numerous positive mentions of it being an excellent five-star hotel, reinforcing its high-end appeal. However, some guests noted that the service does not always align with the five-star rating, suggesting that certain aspects might be more comparable to a 3 or 4-star hotel. Despite these concerns, the overall impression leans towards a positive five-star experience.
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8.9
Excellent
From $198
From $198
5-Star Hotel
Located on a prominent central square, this InterContinental hotel provides a luxurious stay in a historic palace setting. It is known for its elegant rooms, high standards of service, and prime location for exploring the city.
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Summary of reviews related to the '5 Star' categoryThe InterContinental Porto - Palacio das Cardosas by IHG is widely regarded as a true five-star establishment, offering a first-rate experience that fully justifies its rating. Situated in an excellent location, the hotel provides easy access to Porto's attractions, making it an ideal choice for visitors wishing to explore the city. Guests consistently appreciate the luxurious ambiance and beautiful architecture, noting that the hotel exudes a super luxury feel.

Service stands out as one of the defining features, with reviewers praising the exceptional staff, some of whom are described as among the best encountered in decades of global travel. The hospitality experience is considered outstanding, with attentive service that lives up to the expectations of a five-star hotel. Rooms are described as clean, spacious, and equipped with fantastic beds, ensuring a comfortable stay.

While minor issues such as the absence of an espresso machine and water leakage from shower cabins were noted, guests consistently endorse the hotel for its overall excellence, highlighting its facilities, restaurant, and bar offerings as noteworthy. Despite some concerns about construction in Liberdade Square, the InterContinental Porto is often regarded as one of the best hotels in Portugal, with many recommending it to fellow travelers seeking a superior accommodation experience. It is more than just a five-star hotel; it is an exceptional property that makes guests feel valued and indulged.
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9.5
Excellent
5-Star Hotel
Part of IHG's luxury Vignette Collection, this hotel promises a unique and upscale experience. It focuses on distinctive character and high-quality service, appealing to travelers seeking refined and memorable stays.
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Summary of reviews related to the '5 Star' categoryCasa da Companhia, part of the Vignette Collection by IHG, is an epitome of luxury and excellence, often exceeding the typical expectations of a five-star hotel. Consistently described as clean and spotlessly maintained, this upscale urban hotel offers a truly luxurious experience that guests find more impressive in person than in pictures. The hotel’s location is also frequently highlighted as superb, adding to its overall appeal.

Visitors repeatedly affirm its five-star status with some even suggesting it deserves a seven-star rating due to its exceptional service and high-quality amenities. Notable mentions include a ten-star breakfast and a five-star gym, both underscoring the hotel’s commitment to excellence. The establishment boasts a modern design, although some guests noted the see-through bathroom as slightly too open.

Service at Casa da Companhia is generally described as professional, attentive and warm, contributing to its reputation as a top-notch, high-class accommodation. However, a few reviews mention that the staff occasionally falls short of the five-star standard, indicating minor room for improvement.

Overall, Casa da Companhia is celebrated for providing a true five-star experience with its luxurious setup and high-quality offerings consistently exceeding guest expectations. It is definitely worth its rating and is considered one of the best five-star experiences by many of its visitors.
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Torel Avantgarde
Hotel in Porto
9.2
Excellent
From $183
From $183
5-Star Hotel
This artistic luxury boutique hotel offers unique, individually designed rooms inspired by artists. Guests can enjoy an infinity pool with breathtaking Douro River views, a spa, and a highly-rated restaurant.
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Summary of reviews related to the '5 Star' categoryTorel Avantgarde is an exceptional 5-star hotel that has left guests feeling truly disconnected. The hotel provides excellent facilities and services that exceed guests' expectations. Its attention to detail in both its amenities and friendly staff make it a nearly perfect stay. Guests highly recommend the hotel for couples who want a retreat close to the city's center. Torel Avantgarde has great design, location, breakfast and staff. From the moment guests walk in, they feel like they're in a 5-star hotel with everything done to make them feel at home. The hotel provides superb and relaxing breaks in Porto. Its faultless service and friendly staff make for a fantastic stay. Guests describe the hotel as magnifique and parfait, a place to experience true luxury. Torel Avantgarde is an excellent option for those wanting to enjoy Porto in a 5-star experience.
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8.9
Excellent
From $228
From $228
5-Star Hotel
This hotel is known for its luxurious and heritage boutique experience. It has stained glass stairwells and carved wooden lifts, spacious rooms and suites boast original antiques and indulgent marble bathrooms.
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Summary of reviews related to the '5 Star' categoryHospes Infante Sagres Porto - Small Luxury Hotels Of The World presents itself as a luxurious hotel with significant charm and a rich history, offering cleanliness and comfort. However, the overall guest experience reveals mixed feelings about its five-star status. Some visitors felt the hotel exceeded five-star standards and provided true five-star service. Yet, there are repeated mentions of the hotel not entirely meeting the five-star expectations, particularly with regards to service quality and breakfast offerings. Guests expressed that the service and breakfast could be improved to align better with a five-star rating. Additionally, some reviewers noted the absence of expected facilities such as a spa or gym, which they believe detracts from its five-star designation. Overall, while the hotel boasts key elements of luxury, there is a consensus that it fits more comfortably within a high-end four-star category rather than a true five-star experience.
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9.0
Excellent
From $170
From $170
5-Star Hotel
Offers palatial splendor on the banks of the Douro. A sumptuous 18th-century construction with parquet floors, frescoes and ceiling panels, and a Hall of Mirrors. It also has a spa, infinity pool, and several dining options.
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Summary of reviews related to the '5 Star' categoryIf you're looking for a truly exceptional stay in Porto, Pestana Palácio do Freixo is the hotel for you. This beautiful five-star hotel is housed in an elegant palace facing the Douro River, offering magnificent views and an enchanting trip back in time. The facilities and services are top-notch with guests raving about the luxurious and comfortable rooms, superb breakfast and friendly staff who go above and beyond. The historical monument and beauty of the site make for an unforgettable experience. Glamorous and surprising with everything from the heart and warmth of the staff to the varied and delicious food earning high praise. Overall, the hotel is truly exceptional, though some guests did mention that the bathroom amenities could have been more in line with a five-star rating. Still, if you're looking for a five-star hotel in Porto, Pestana Palácio do Freixo is the real deal.
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9.6
Excellent
5-Star Hotel
GA Palace Hotel & Spa is a 5-star hotel set in a XIXth-Century Villa. It offers a garden, shared lounge, restaurant, and bar. There is a spa and wellness center with an outdoor swimming pool, indoor pool, fitness center, and sauna.
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Summary of reviews related to the '5 Star' categoryThe GA Palace Hotel & Spa, a XIXth-Century Villa, stands out as a premium five-star establishment that delivers a consistently high level of service and amenities. Reviews frequently emphasize its exceptional service, often described as impeccable and attentive to details. Guests particularly highlight the breakfast, describing it as a five-star experience with top-notch quality.

The hotel features luxurious rooms with deluxe decor and high-quality furnishings, reinforcing the overall five-star feel. Guests appreciate the beautifully designed, brand-new accommodations which exude a first-class and exclusive ambiance. The hotel staff frequently receive accolades for their outstanding service, contributing significantly to the five-star experience.

Despite a few mentions of minor details that fell short of five-star expectations and a less than ideal neighborhood, the majority of reviews celebrate the hotel's adherence to five-star standards. The GA Palace Hotel & Spa provides a true luxury experience with many guests affirming that it lives up to its five-star rating. Overall, it is considered a top-tier, high-class establishment well worth visiting for those seeking first-rate service and luxurious accommodations.
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Torel Saboaria
Hotel in Porto
9.4
Excellent
5-Star Hotel
Part of the Torel Boutiques group, known for unique design and personalized service, this hotel offers a luxury boutique experience in Porto.
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Summary of reviews related to the '5 Star' categoryTorel Saboaria stands out as a remarkable destination for those seeking tranquility and exceptional service in a luxurious setting. Guests consistently praise its impeccable cleanliness and the serene environment, noting the quietness of the rooms despite not being located on a main street. The staff receives high accolades for their dedication and attention to detail, making guests feel uniquely cared for and special throughout their stay. The hotel is described as brand new with amazing facilities, enhancing the overall experience.

However, some reviewers highlight deficiencies in traditional five-star amenities, such as no evening bar, restaurant, or room service, which raises questions about its classification as a full-service luxury hotel. Parking arrangements are not facilitated by the hotel, which could be a minor inconvenience for those traveling by car.

The beautiful garden, equipped with loungers around a pool, provides a delightful retreat, although some guests suggest adding shaded tables and chairs to further enhance comfort. Despite these minor points, the general consensus confirms that Torel Saboaria lives up to its five-star reputation through exceptional service and a commitment to making every stay unforgettable.
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8.9
Excellent
5-Star Hotel
The Editory Boulevard Aliados Hotel - Preferred Hotels blends classic charm with contemporary elegance, in the heart of Porto. Rooms feature stylish decor, plush furnishings, and striking pop art. Guest can enjoy top-notch facilities, including a gourmet restaurant, chic bar and heated open-air pool on the rooftop.
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Summary of reviews related to the '5 Star' categoryThe Editory Boulevard Aliados Hotel often faces scrutiny regarding its five-star rating from some guests. Several reviews indicate that the quality and overall experience of the hotel fall short of what is typically expected from a five-star establishment. Common critiques highlight issues such as small lobby space, the need for room renovations and limited food options, especially given the value charged for a stay. Some guests feel that the breakfast quality and general service do not align with five-star standards.

Despite these concerns, there are notable positives mentioned in the reviews. The hotel's cuisine earns high marks, described as five-star and luxurious with a particular mention of its excellent transfer service being very professional. Guests also appreciated the hotel's breakfast, decoration and prime location, indicating these aspects provided a five-star experience.

However, there is consensus that while the hotel excels in certain areas, overall, it aligns more closely with a four-star rating, given the consistent feedback about missing elements essential to a genuine five-star classification.
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Altis Porto Hotel
Hotel in Porto
9.3
Excellent
5-Star Hotel
A modern 5-star hotel offering contemporary luxury. It features impressive facilities including indoor and outdoor pools, a hot tub, and some rooms boast private hot tubs and scenic river views.
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9.2
Excellent
5-Star Hotel
Part of Hilton's upscale Curio Collection, this hotel is expected to offer a unique and high-quality stay. Curio hotels are known for their distinctive character and curated experiences.
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PortoBay Flores
Hotel in Porto
9.4
Excellent
From $200
From $200
5-Star Hotel
Located on the vibrant Rua das Flores, this hotel is a stylish conversion of a historic palace with a contemporary wing. It features a serene spa, indoor heated pool, and elegantly designed rooms blending past and present.
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Summary of reviews related to the '5 Star' categoryPortoBay Flores offers a luxurious experience that largely meets the high expectations associated with five-star accommodations. Guests have praised the hotel for its beautifully novated rooms that reflect the quality of materials and attention to detail one would expect from a top-notch establishment. The service is frequently highlighted as excellent with a dedicated staff that contributes to an overall exceptional experience. The concierge services and accommodations are described as truly five-star, enhancing the guests’ stay.

The luxurious ambiance and the thoughtful integration of safety protocols contribute positively to the overall guest experience. Breakfast offers a plentiful and varied selection, which adds to the sense of indulgence and care provided by the hotel.

Despite some comments suggesting that the hotel does not always meet five-star standards, many reviews confirm that PortoBay Flores delivers a true representation of luxury, aligning well with the quality and service expected from a five-star property. It remains a top-tier accommodation that ensures a pleasurable and memorable stay for its guests.
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Porto Palácio Hotel by The Editory
Hotel in Porto
8.5
Very Good
From $89
From $89
5-Star Hotel
Featuring a rooftop lounge with panoramic Porto and Douro River views, Porto Palacio has a luxurious spa with massage rooms, squash court, fitness centre and an indoor pool. The hotel offers superb service and comfort.
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Summary of reviews related to the '5 Star' categoryPorto Palácio Hotel by The Editory is widely discussed for its five-star classification with many guests appreciating its luxurious feel and standout amenities. The hotel's facilities, including a gym, spa and bar with magnificent views, often receive praise. Guests frequently highlight the outstanding breakfast and the high level of attentiveness and professionalism of the staff. Service excellence from the doorman to the reception further supports the hotel's high rating.

However, there are notable inconsistencies in guest experiences. Some reviews describe the hotel as outdated with room quality and maintenance often not meeting five-star expectations. Specific complaints include stained carpets, noisy rooms, limited pool hours and poor gym bathroom conditions. Additionally, services like extra charges for amenities and less-than-ideal child-friendliness detract from the overall five-star experience some guests anticipate.

On balance, while certain aspects such as staff professionalism and certain luxurious facilities uphold the hotel's five-star reputation, other elements like room maintenance and service inconsistencies suggest it more closely aligns with a four-star classification for some visitors.
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Sheraton Porto Hotel & Spa
Hotel in Porto
8.4
Very Good
From $148
From $148
5-Star Hotel
A modern hotel with extensive spa facilities. It offers comfortable rooms, a range of dining options, and a convenient location, making it ideal for both business and leisure travelers.
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Summary of reviews related to the '5 Star' categoryThe Sheraton Porto Hotel & Spa offers an exceptional and superb experience to its guests. The hotel's facilities and services are highly praised with guests describing their stay as maravilhosa, fantástica and inolvidable. The on-site service is described as the best in Portugal with staff providing excellence and the rooms are described as incredible and comfortable. Despite some minor issues such as faulty showers or room service fees, the overall experience is highly recommended, making it a perfect holiday destination.
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8.9
Excellent
From $124
From $124
5-Star Hotel
Housed in a historic building, this hotel offers a blend of classic charm and modern amenities. It features stylish rooms, a central location, and a rich cultural experience, providing a memorable stay.
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Summary of reviews related to the '5 Star' categoryPestana Porto - A Brasileira, City Center & Heritage Building offers a stay that has received mixed reviews regarding its five-star rating and facilities. While guests praise its convenient central location and describe the accommodations as beautiful and discreetly luxurious, there's a consensus that the hotel does not live up to a true five-star standard.

Positive remarks highlight the staff's helpfulness, the spaciousness of the rooms and the overall comfort and excellent service. However, many guests felt that the hotel lacked key amenities expected at a five-star level, such as a pool, spa or a bar open past 10 PM. The breakfast experience received criticism for its limited choices and small room size and the food quality at the restaurant did not meet expectations for some.

Guests pointed out that the hotel's furnishings and decor need serious upgrades with several mentioning stained and low-quality towels and cutlery served without tablecloths. Issues with cleanliness and service delays, such as late room cleaning, were also noted. Additionally, the lack of a minibar, the non-functional international TV stations and the absence of a coffee machine in the room were disappointing for many.

Overall, while the hotel provides an exceptional service that some guests found to justify a five-star rating, many reviews lean towards a four-star classification. The blend of high expectations and areas for improvement suggests that Pestana Porto - A Brasileira has the potential to deliver a truly luxurious experience but needs to address several areas to meet the full five-star expectations consistently.
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Renaissance Porto Lapa Hotel
Hotel in Porto
9.2
Excellent
5-Star Hotel
Offers modern accommodations and excellent service. It features well-appointed rooms, a convenient location, and a range of amenities, providing a comfortable and enjoyable stay.
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Summary of reviews related to the '5 Star' categoryThe Renaissance Porto Lapa Hotel presents an experience that leans towards a luxurious, top-tier standard, with many guests highlighting the impressive and spacious rooms adorned with tastefully curated decor. The service provided by the staff is consistently noted for being exceptionally welcoming and professional, often exceeding the typical standards expected from a 5-star establishment. The hotel's infrastructure complements the overall experience, offering a seamless journey from check-in to departure, which many describe as worthy of a five-star plus rating. Guests appreciate the attentive and caring service, particularly noting standout staff members such as waitress Isabella, whose service is described as exceptional. Despite the positive aspects, some reviews point out that certain elements, like room cleaning and the presence of typical 5-star amenities, occasionally fall short of expectations. Additionally, while the hotel is considered reasonably priced for its category, it might not always attract a typical 5-star clientele. Overall, the Renaissance Porto Lapa Hotel largely offers a genuine luxury experience, with generous hospitality that many find recommendable.
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8.8
Excellent
From $190
From $190
5-Star Hotel
Located in a historic building in Ribeira, this hotel offers stunning views and a charming atmosphere. It features comfortable rooms, a prime location, and a rich cultural experience.
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Summary of reviews related to the '5 Star' categoryGuests at the Pestana Vintage Porto Hotel & World Heritage Site have shared mixed feedback regarding its five-star rating, facilities and services. Many reviewers feel that the hotel does not meet the expectations of a five-star establishment with several describing it as more akin to a three or four-star hotel. Common concerns include poor organization, lack of early check-in notifications and unresponsive service. Complaints also highlight maintenance issues and basic breakfast options that fail to meet five-star standards.

Despite this, some positive notes emerge about the hotel’s restaurant and bar, which are highly praised, as well as the distinct, efficient service and super friendly staff. However, overall, the sentiment leans toward disappointment with guests feeling that the hotel does not justify its five-star rating, suggesting it may be better suited to a four-star category.
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Wine & Books Porto Hotel
Hotel in Porto
9.4
Excellent
5-Star Hotel
Offers a unique and charming experience focused on wine and literature. It features cozy rooms, a curated library, and a relaxing atmosphere, providing a delightful stay for book lovers and wine enthusiasts.
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Summary of reviews related to the '5 Star' categoryWine & Books Porto Hotel has recently been recognized with a Small Luxury Hotels award, highlighting its position in the world of high-end accommodations. Situated in the heart of Porto, this establishment offers a remarkable hotel experience that aligns closely with what one would expect from a five-star rating. Guests commend the hotel for its delicious breakfast, reflecting the quality found in prestigious dining settings. The onsite high-end restaurant further adds to the gastronomic delight.

Impeccable service is a hallmark of this hotel, with a team that consistently demonstrates attentiveness and friendliness, ensuring that every guest feels valued. The rooms maintain the elegance expected of a five-star hotel, contributing to a comfortable stay that many guests describe as magnificent. Cleanliness, the condition of the facilities, and the strategic location in the city center all receive high praise.

Despite a few mentions questioning its five-star status, the overall consensus highlights the hotel's international-level excellence. The eco-friendly approach is noted, although some suggest a balance with luxury to fully embody the five-star essence. Overall, Wine & Books Porto Hotel presents a top choice for visitors seeking a refined, centrally located lodging option in Porto.
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