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GA Palace Hotel & Spa, a XIXth-Century Villa

Porto , Rua Alexandre Herculano 311 (Show on Map)

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Summary of reviewsGA Palace Hotel & Spa, housed in a stunning XIXth-century villa in Porto, Portugal, consistently impresses its guests with its remarkable location, amenities and service. Nestled in the heart of the city, the hotel offers convenient access to key attractions, shopping and dining spots, making it an ideal base for exploring Porto. Despite its central location, the hotel provides a tranquil sanctuary away from the urban hustle.

Guests particularly praised the hotel’s breakfast, describing it as superb, varied and of exceptional quality. The diverse buffet includes fresh fruits, cheeses, pastries and made-to-order dishes like Eggs Benedict, often enjoyed in a charming garden setting. While occasionally crowded, the breakfast is widely regarded as worth the cost.

Dinner at the hotel’s restaurant is another highlight with many lauding the exceptional quality and taste of the food. The Italian chef receives special mention for his culinary skills, particularly with risottos, making dining at the hotel a delightful experience enhanced by attentive service and a lovely terrace ambiance.

Accommodation at GA Palace Hotel & Spa is frequently praised for its cleanliness, comfort and elegance. Rooms are spacious, stylishly decorated and well-equipped with high-tech features and luxurious bedding. Bathrooms are equally impressive, adorned with marble and stocked with high-quality toiletries. Guests appreciate the meticulous level of cleanliness maintained throughout the hotel, contributing to a fresh and inviting environment.

The hotel's staff receives glowing reviews for their welcoming, friendly and professional demeanor. From the efficient reception to the helpful concierge service, the team is commended for their exceptional service and ability to make guests feel at home. Minor issues with housekeeping and breakfast service staff do not detract from the overwhelmingly positive feedback.

WiFi service at the hotel is generally good with strong signal and decent speed, though a few guests experienced connectivity issues in certain areas. The process of obtaining the WiFi password could also be improved.

The spa facilities are another standout feature, often described as magnificent and luxurious, offering a range of amenities like a clean gym, superb pool, sauna and Hammam. Guests particularly enjoyed the various treatments and praised the professionalism of the therapists, although some noted issues with the availability of sun loungers and pool temperature.

The gym, while smaller, is well-equipped and functional, meeting the fitness needs of most guests. The pool facilities, both indoor and outdoor, are well-maintained and provide a relaxing retreat. Heated pools are especially appreciated in winter, adding to the overall positive experience.

Overall, GA Palace Hotel & Spa offers a luxurious, clean and well-serviced experience in a prime Porto location, making it highly recommended for travelers seeking comfort, convenience and top-notch amenities.
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Luxury Hotel

This 5-star hotel is set in a historic XIXth-century villa offering a luxurious and exclusive retreat. Guests can enjoy a tranquil garden, a shared lounge, a restaurant and bar, and spa facilities, providing a high level of comfort and service in a grand setting.

Hotel for Honeymoon

This hotel, set in a 19th-century villa, offers a unique and romantic atmosphere with luxurious accommodations. The hotel features a spa, providing relaxation and pampering for honeymooners. Its historic charm and modern amenities create a memorable experience.

Hotel with Spa

This 5-star hotel provides a luxurious experience with its beautiful facilities, including an indoor pool and spa. The breakfast buffet is incredible, and the staff are very helpful, enhancing the overall spa experience.

Family Friendly Hotel

This hotel provides a spa, offering families opportunities for relaxation and wellness activities. Its villa setting can provide a unique and spacious environment, suitable for families seeking a distinctive experience.

Romantic Hotel

Housed in a beautifully restored 19th-century villa, offering a romantic and elegant setting. The hotel features a spa, perfect for couples seeking relaxation. The luxurious rooms and attentive service enhance the romantic ambiance.

Hotel with Swimming Pool

This hotel provides both indoor and outdoor pools, along with a spa offering massages. It's centrally located, offering convenient access to Porto's attractions. Guests can enjoy recreational amenities such as an indoor pool, an outdoor pool, and a sauna.

Heated Pool Indoor Pool Outdoor Pool

Accessible Hotel

This hotel provides rooms and facilities for disabled guests, with wheelchair access throughout the property. Specific amenities include toilets for disabled guests and bathrooms for disabled guests. Handicap parking is also available.

Hotel with Gym

This hotel offers a fitness center and spa services within a historic villa setting. The gym allows guests to maintain their fitness routine, while the spa provides a relaxing experience.

5-Star Hotel

GA Palace Hotel & Spa is a 5-star hotel set in a XIXth-Century Villa. It offers a garden, shared lounge, restaurant, and bar. There is a spa and wellness center with an outdoor swimming pool, indoor pool, fitness center, and sauna.

Hotel with Outdoor Pool

This hotel features both indoor and outdoor pools and a spa in a 19th-century villa. The combination of historical setting and modern wellness facilities makes it a standout choice.

Hotel with Indoor Pool

The hotel provides an indoor pool as part of its spa and wellness center. Guests also have access to a fitness center and sauna, ensuring a range of options for relaxation and well-being.

Hotel with Heated Pool

Housed in a beautifully restored XIXth-century villa, this hotel offers a heated pool and spa, combining historical charm with modern amenities. Located on Rua Alexandre Herculano, it provides a relaxing retreat.

Hotel Taking Steps Towards Sustainability

Business Hotel

Hotel with Parking

Small Hotel

Room Types

Deluxe Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Master Suite This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Executive Prestige Double or Twin Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.

Suite Palace This open space suite includes 1 living room, 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Deluxe Double or Twin Room with Balcony Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Executive Double Room with Balcony and Bridge View Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room with Terrace Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

About GA Palace Hotel & Spa, a XIXth-Century Villa

License: 11106

Guest Reviews

Location

GA Palace Hotel & Spa, a XIXth-Century Villa, enjoys a highly praised location in Porto, Portugal, according to guest reviews. The hotel is described as being perfectly situated, often highlighted as a top-notch, central or prime location. It's within close proximity to key attractions, making it an ideal base for exploring the historic center and the old town on foot. Guests appreciated its convenience for sightseeing, shopping and dining with many points of interest being just a short walk away. The hotel's position allows for easy access to transportation links, including the Hop on Hop off bus. Despite being centrally located, it offers a quiet environment, providing a peaceful retreat in the midst of the city. Overall, the GA Palace Hotel & Spa's strategic and accessible location in the heart of Porto is a standout feature, making it highly recommended for visitors who wish to explore the vibrant surroundings with ease.

Breakfast

Guests of GA Palace Hotel & Spa, a XIXth-Century Villa, consistently praised its breakfast, highlighting it as a memorable part of their stay. The breakfast offerings were described as great, remarkable and superb with a diverse and high-quality buffet that catered to a wide range of tastes. Visitors noted the extensive selection, including fresh fruits, assorted cheeses, traditional Portuguese sweets like pastel and made-to-order items such as Eggs Benedict. The variety and freshness of the food were commonly mentioned with many guests emphasizing the exceptional quality and presentation.

The breakfast service was generally well-regarded, though a few reviews noted occasional overcrowding and the need for more staff during peak hours. Despite this, the overall experience was positive with many hailing it as one of the best breakfasts they've ever had, thanks in part to the friendly and competent staff.

Guests also appreciated the aesthetically pleasing breakfast setting, whether in the main dining area or the garden, enhancing the overall dining experience. Some felt that breakfast was a bit expensive, but most agreed it was worth the cost given the luxurious spread and exceptional quality of food, making it a highly recommended feature of the hotel.

Dinner

Nestled within the elegant confines of the XIXth-Century Villa, the GA Palace Hotel & Spa offers an exceptional dinner experience that receives high praise from its guests. Many reviews highlight the outstanding quality and taste of the food, frequently describing the restaurant as excellent, superb and fantastic. The Italian chef is repeatedly noted for his professionalism, talent and the remarkable dishes he prepares, particularly the risottos.

Guests recount multiple evenings spent dining at the hotel, often choosing to return thanks to the delicious and high-quality meals. Chef Mario is commended for his culinary expertise, creating what some describe as the best food they had during their stay in Porto. The dining experience extends beyond just food; the service is reported to be great with attentive staff contributing to the overall enjoyment.

Breakfast also receives accolades with mention of a varied and delectable selection, including pastries that change daily. This delicious dining continues through to lunch and dinner, often prepared with a Portuguese-Italian flair that enhances the experience.

For those enjoying their time at the hotel, dining on the terrace is noted as a particularly nice option, adding a touch of ambiance to the meal. Despite some critiques regarding serving sizes and occasional underwhelming dishes, the consensus remains positive. Guests appreciate the consistent quality, service and the delightful experience of dining at GA Palace Hotel & Spa.

Rooms

GA Palace Hotel & Spa, housed in a XIXth-Century Villa, garners rave reviews for its exemplary rooms and accommodations. Guests frequently highlight the clean and beautiful rooms, which are both spacious and stylishly decorated. Suites are particularly praised for their generous size and elegant furnishings with some describing the suite experience as simply heavenly. The rooms boast high-tech features, luxurious bedding and thoroughly sanitized conditions, ensuring an impeccable stay. Comfort is paramount with many guests noting that the beds are among the most comfortable they have ever encountered.

The rooms are equipped with every amenity necessary for a relaxing stay, including quiet, well-soundproofed spaces for a peaceful night's sleep. The bathrooms are equally impressive, adorned with light marble and stocked with high-quality toiletries, contributing to the overall luxurious experience.

Spotless cleanliness and tasteful decorations are consistent themes in the feedback with rooms often being described as very clean, modern and well-furnished. The spaciousness of the rooms extends to the bathrooms and living areas, providing ample comfort and elegance. Some rooms come with the added advantage of beautiful views or private balconies, enhancing the stay with picturesque sights of the surrounding area.

The hotel's attention to detail is evident in every aspect of the rooms, from the plush furnishings to the advanced in-room amenities. Guests often remark on the superior room service and the availability of extras like slippers, bath products and daily chocolate treats. Overall, the GA Palace Hotel & Spa stands out for its combination of luxury, comfort and meticulous care in room accommodations, making it a top choice for travelers seeking an exceptional stay.

Beds

GA Palace Hotel & Spa, housed in a charming 19th-century villa, is garnering significant praise for its exceptional sleeping arrangements. Review highlights include consistent mentions of large, extremely comfortable beds. Guests rave about the high-quality mattresses, luxurious linens and excellent bedding, which ensure a restful night's sleep. Many have even declared these to be some of the most comfortable beds they have ever slept in. Cozy, plush bedding and delicious pillows further contribute to a superb sleep experience. The attention to detail in maintaining bedding quality is repeatedly acknowledged with adjectives like luxurious, dreamy and top-notch frequently used to describe the accommodations. Whether it's the king-sized beds or the perfectly calibrated mattresses and pillows, GA Palace Hotel & Spa sets a high standard for sleep comfort, making it a recommended choice for travelers who prioritize a good night's rest.

Cleanliness

Stepping into the GA Palace Hotel & Spa, a XIXth-Century Villa, is akin to entering a sanctuary of cleanliness. The establishment consistently wows guests with its exceptional hygiene standards. The rooms and bathrooms are meticulously clean, often described as immaculate, spotless or even sterilized. Guests frequently note that everything, from the hallways to the furnished spaces, maintains a superior level of cleanliness. The cleaning staff ensures that each corner of the hotel is pristine, providing an environment that feels both fresh and inviting.

The hotel’s impeccable attention to cleanliness extends to the spa area and public spaces, making it a spotless retreat for relaxation and leisure. In-room cleanliness is particularly emphasized with many guests praising the immaculate state of their accommodations upon arrival and throughout their stay. The commitment to hygiene goes beyond mere appearances, offering high-quality hygienic supplies and perfectly sanitized facilities.

Overall, the GA Palace Hotel & Spa offers not just a luxurious and well-maintained environment, but a consistently clean and comfortable escape, leaving guests thoroughly impressed with every aspect of its upkeep.

Staff

It's clear from the numerous positive reviews that the staff at GA Palace Hotel & Spa, a XIXth-Century Villa, make a significant impact on guests' experiences. Visitors frequently praise the staff for being wonderful, amazing and fantastic. Words like welcoming, friendly, kind, helpful and attentive appear consistently throughout the feedback, indicating a high level of customer service.

The reception staff are frequently highlighted for their efficiency and ability to make guests feel immediately at ease. The concierge service also receives special mentions with particular kudos to individuals such as Hugo, Lucas, Fabio, Ana, Emanuella and Paola for going above and beyond to ensure guests have a memorable stay.

The reviews reflect a warm and pleasant atmosphere fostered by a uniformly professional and amiable team. Guests consistently find the staff approachable and their service commendable, from the front desk to the restaurant and beyond. Noteworthy attributes include the staff's attentiveness, knowledge, genuine friendliness and their ability to handle requests with a smile.

However, minor critiques were made about housekeeping and breakfast service, yet these did not overshadow the overwhelmingly positive feedback about the staff’s courteousness and readiness to assist.

Overall, the team at GA Palace Hotel & Spa is celebrated for its high standards of professionalism and exceptional service, making guests feel like they're visiting friends rather than just paying customers.

Wi-Fi

GA Palace Hotel & Spa, a XIXth-Century Villa, generally offers good WiFi service throughout the property. Guests appreciate the strong WiFi signal and decent speed, making it easy to stay connected during their visit. The WiFi coverage is impressive, ensuring reliable internet access in most areas of the hotel. The internet speed is praised as fast and satisfactory, which is essential for both casual browsing and more demanding online tasks.

However, a few guests have noted areas for improvement. Some experienced issues with connectivity in their rooms, particularly on specific floors like the 4th. Additionally, the WiFi service is tied to the duration of the guest's stay, disconnecting upon check-out, which might be an inconvenience for those needing access during departure. There are also minor complaints about the initial process of obtaining the WiFi password, which requires contacting reception. Despite these few drawbacks, the overall feedback remains positive, highlighting that the hotel provides a solid and reliable internet experience.

Spa

At the GA Palace Hotel & Spa, guests have consistently praised the spa facilities as a highlight of their stay. Described as magnificent and luxurious, the spa offers an exceptional range of amenities that cater to both relaxation and fitness needs, including a very clean gym, superb pool and well-maintained sauna and Hammam. The wellness area and heated indoor pool are equally celebrated for their beauty and tranquility, providing guests with a serene environment to unwind.

Visitors particularly enjoyed the various treatments available with one noting it was the best facial they had ever experienced. The spa services, such as massages and facial treatments, come highly recommended for their quality and the professionalism of the therapists. Guests also appreciated the cleanliness and comfort of the facilities, making it an inviting space to relax after a day of sightseeing.

However, some feedback highlighted areas for improvement. There were mentions of insufficient sun loungers and issues with pool temperature later in the day. Despite these minor concerns, the overall impression of the spa remains positive with many describing it as wonderful, superb and a must-experience part of the hotel.

In essence, the GA Palace Hotel & Spa's facilities are well-run and beautifully maintained, creating a perfect retreat for travelers seeking relaxation and rejuvenation.

Gym

The GA Palace Hotel & Spa offers a commendable gym experience with guests frequently noting the excellent fitness center as one of the standout features. The gym is described as well-equipped, functional and perfect for various types of training. It features top-notch equipment and good facilities that cater well to guests' fitness needs. While some guests mentioned that the gym is small and could be larger, the overall sentiment remains positive. The clean and well-maintained environment enhances the experience, making it a worthwhile amenity for fitness enthusiasts. Despite its size, the gym serves its purpose effectively and complements the hotel's luxurious offerings.

Pool

Nestled within a charming XIXth-century villa, the GA Palace Hotel & Spa boasts a variety of pool facilities that have earned high praise from guests. Visitors have highlighted the impressive heated pools, which are especially delightful in winter, maintaining a consistently warm temperature that enhances the overall experience. The pool areas, both indoor and outdoor, are frequently described as very clean, relaxing and a highlight of the hotel.

Many guests found the pools to be superb, lovely and fantastic with some comparing them favorably to the hotel’s promotional pictures. The unique indoor/outdoor pool feature was particularly popular, providing a seamless swimming experience regardless of the weather. For those seeking relaxation, the heated pools, along with the spa facilities, offer a perfect sanctuary.

Families will appreciate that children seem to love the pools, contributing to an enjoyable stay for guests of all ages. However, a few visitors noted that the water was sometimes too cold for their taste and the spa pool facilities could get crowded at times.

On the whole, the pool experiences at GA Palace Hotel & Spa are overwhelmingly positive with many guests emphasizing the cleanliness, comfort and appealing atmosphere of the pool areas. Whether it’s a lovely winter swim in the heated outdoor pool or a relaxing afternoon by the quiet indoor pool, these well-maintained facilities contribute significantly to a delightful stay at this elegant villa hotel.

Parking

Parking at GA Palace Hotel & Spa, a beautiful XIXth-Century Villa, received mixed reviews from guests. While the hotel does not have its own on-site parking, there are several parking options nearby. Guests appreciated the ease and safety of the new underground parking, although it was noted to be quite expensive. There is a small public parking lot next to the hotel, but it is often full and requires advance booking.

For those looking for more economical options, a nearby garage offers a reduced rate of €15 per day, though availability might be an issue. Several guests mentioned that parking was ample and safe, but some found the convenience lacking. Certain reviews pointed out that having a valet service would greatly enhance the parking experience.

Street parking, though available, wasn't always the best option as it tended to be full and sometimes a bit far from the hotel. Additionally, public parking nearby incurs a fee of around €20 per day. The front desk staff received praise for their clear parking instructions and attentive assistance upon arrival and departure, ensuring guests were well-informed about their parking choices.

In summary, while the hotel provides various parking options nearby, on-site parking is not available and the cost can be high. Booking in advance is recommended and guests might need to walk a short distance depending on where they park.

Family

GA Palace Hotel & Spa, a XIXth-Century Villa, receives mixed reviews regarding its suitability for families with children. While several guests found the hotel nice for families and highly recommended it for a stay, others highlighted that the focus on families and children was not very prominent. There is a friendly family atmosphere and the hotel staff are attentive, ensuring guests' comfort and well-being. A few visitors mentioned enjoying the great family protocol and appreciated the provision like a perfect cot for a 3-month-old baby. However, some remarked that children did not seem to be the primary focus with exclusive adult pools making some parents feel uncomfortable when their kids used the facilities. Additionally, the dining experience while good, was described as nothing special and parking availability was noted as limited, posing a potential inconvenience for families with larger vehicles.

5 Star

The GA Palace Hotel & Spa, a XIXth-Century Villa, stands out as a premium five-star establishment that delivers a consistently high level of service and amenities. Reviews frequently emphasize its exceptional service, often described as impeccable and attentive to details. Guests particularly highlight the breakfast, describing it as a five-star experience with top-notch quality.

The hotel features luxurious rooms with deluxe decor and high-quality furnishings, reinforcing the overall five-star feel. Guests appreciate the beautifully designed, brand-new accommodations which exude a first-class and exclusive ambiance. The hotel staff frequently receive accolades for their outstanding service, contributing significantly to the five-star experience.

Despite a few mentions of minor details that fell short of five-star expectations and a less than ideal neighborhood, the majority of reviews celebrate the hotel's adherence to five-star standards. The GA Palace Hotel & Spa provides a true luxury experience with many guests affirming that it lives up to its five-star rating. Overall, it is considered a top-tier, high-class establishment well worth visiting for those seeking first-rate service and luxurious accommodations.

Accessible

GA Palace Hotel & Spa, housed in a XIXth-Century villa, generally offers a high level of accessibility for disabled guests. The hotel provides rooms specifically designed for disabled guests, ensuring that spaces are easily navigable and bathrooms are well-equipped for accessibility. Elevators within the property are reliably accessible, facilitating smooth movement between floors. The overall environment and facilities are wheelchair-friendly, contributing to an accessible stay. However, some guests noted that the stairs at the entrance could pose challenges, particularly when handling luggage and there were mentions of certain areas of the hotel not being entirely accessible. Despite these minor concerns, the staff are praised for their accessibility-oriented approach, making the hotel a feasible option for guests with disabilities.

Indoor Pool

The indoor pool at GA Palace Hotel & Spa, a XIXth-Century Villa, has generally received positive feedback from guests. Described as being heated and reasonably maintained, the pool offers a warm and enjoyable swimming experience. The indoor pool area is praised for its beauty and relaxation potential, often highlighted alongside the hotel’s spa facilities. The pool features a unique design with a sliding door that connects the indoor and outdoor sections, although some guests found the water temperature slightly cooler in certain areas. Nevertheless, the pool's cleanliness and well-maintained condition are consistently mentioned, contributing to the enjoyable atmosphere. The combination of indoor and outdoor swimming options adds to the overall appeal, making it a delightful feature for hotel visitors looking for a relaxing and rejuvenating experience.

Dog Friendly

GA Palace Hotel & Spa, a XIXth-Century Villa, is highly praised for its pet-friendly environment. The hotel goes beyond just allowing dogs; it offers a welcoming atmosphere for furry friends. Guests appreciate the dog-friendly facilities and numerous places to walk their dogs around the property. The amenities provided make stays comfortable for pets, ensuring that dogs are not just allowed but genuinely accommodated. This makes GA Palace Hotel & Spa an exceptional choice for travelers looking to bring their pets along.

Yes, GA Palace Hotel & Spa, a XIXth-Century Villa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at GA Palace Hotel & Spa, a XIXth-Century Villa.

No, GA Palace Hotel & Spa, a XIXth-Century Villa doesn't allow dogs.

Yes, parking facilities are available at GA Palace Hotel & Spa, a XIXth-Century Villa.

Yes, GA Palace Hotel & Spa, a XIXth-Century Villa has a gym.

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