The Mark Spencer Hotel

Portland 45.52217000, -122.68248800 , 409 Southwest 11th Avenue (Show on Map)
8.7
Very Good


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Summary of reviewsThe Mark Spencer Hotel in downtown Portland presents a largely positive guest experience across several essential categories, showcasing its strong appeal for travelers seeking comfort and convenience in an urban setting.

Its prime location in the Pearl District garners high praise, offering easy access to an array of dining, shopping and entertainment options. Nearby landmarks like Powell's Books, various breweries, cafes and restaurants contribute to its desirability. Despite minor concerns about the surrounding area, the hotel's central position and close proximity to public transportation are considered major advantages for guests exploring the city.

The cleanliness of the hotel is another highlight with many reviews commending the well-maintained, spotless rooms and common areas. The recently renovated rooms stand out for their modern decor and the high standard of housekeeping, which contributes to a welcoming and comfortable environment. Although COVID-19 restrictions have impacted service frequency, the hotel's general upkeep receives overwhelmingly positive feedback.

Guests specifically highlight the spacious, clean and comfortable rooms, which often include well-equipped kitchenettes. This spaciousness extends to the bathrooms, noted for their size and quality fixtures. Elements like large showers, quality towels and the overall modern style of the rooms significantly enhance the guest experience. The beds, in particular, are frequently described as luxurious and super comfortable, ensuring restful nights.

The exceptional service provided by the hotel staff frequently merits positive comments, highlighting their professionalism, friendliness and attentiveness. The staff is noted for their accommodating nature and valuable recommendations for dining and activities, further enhancing the guest experience.

Families find The Mark Spencer Hotel accommodating and friendly with spacious rooms and thoughtful details like a treasure box of gifts for children. The ambiance is reported as warm and welcoming, making it an attractive choice for family stays.

While breakfast reviews are mixed, the presence of numerous nearby dining options and the availability of room service from local restaurants help mitigate some of the drawbacks. Despite some limitations, guests appreciate the basic breakfast offerings and the staff's helpfulness in suggesting alternatives.

The hotel's fitness center and parking facilities, though having some areas needing improvement, provide adequate amenities with guests appreciating the cleanliness of the gym and the security of the parking options despite the associated costs.

The nightlife around the hotel is vibrant with many bars, pubs and restaurants within close reach. Guests enjoy the ease of access to these venues, although some minor noise and safety concerns are noted.

Overall, The Mark Spencer Hotel stands out as a well-rounded choice for travelers seeking comfortable accommodations in a prime location with exceptional staff service and cleanliness contributing to a generally positive stay experience.
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Hotel Taking Steps Towards Sustainability
This hotel has received a high rating from I Stay Green, specifically noted for its reduction in water waste, use of environmentally responsible cleaning products, and decrease in energy usage.

Dog Friendly Hotel
This hotel features specific pet-friendly floors and provides a special welcome kit for animals, including a treat, a collapsible water bowl, poop bags, and a pet magazine with walking route information.

3-Star Hotel
A historic hotel in downtown Portland, it offers a unique and charming experience. Provides comfortable accommodations and is within walking distance of many attractions.

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types
Standard Queen Room This air-conditioned room offers a 50" flat-screen TV, full private bathroom, and mini refrigerator. Also featured is an iron with ironing board, hair dryer, and WiFi access.

Deluxe Double Queen Boasting a kitchen, this room offers a full private bathroom, 50" flat-screen TV, and seating area with a sofa sleeper. Pillow top beds, an iron with ironing board, and hair dryer are also featured.

Executive King Suite Boasting a full kitchen with dining area, this suite offers a full private bathroom, living area with a sofa sleeper, and pillow top bed in the private bedroom. Also featured are 2 flat-screen TVs, an iron with ironing board, and hair dryer.

Economy Queen Room This room is interior with no windows to the outside, yet offers all the amenities of the standard rooms, including a plush pillow top bed with spa linens. This room also features a private bath and flat screen TV, and includes a complimentary continental breakfast, afternoon tea and cookies and a complimentary wine-tasting hour in the evening. Please note the window opens to the breakfast area.

Deluxe King Room This air-conditioned room offers a 50" flat-screen TV, full private bathroom, and mini refrigerator. Also featured is an iron with ironing board, hair dryer, and WiFi access.

Deluxe King Room with Kitchen This air-conditioned room offers a full kitchen, 50" flat-screen TV, and full private bathroom. Also featured is an iron with ironing board, hair dryer, and WiFi access.

Premiere Corner King with Kitchen Featuring city views, this air-conditioned room offers a living area with sofa sleeper, kitchen, full private bathroom, and sleeping area with a pillow top bed. Also included is a 50" flat-screen TV, iron with ironing board, and hair dryer.

Master Suite Featuring a pillow top bed in a private bedroom, this suite includes a built-in vanity, curved LED TV, and a private bathroom. A living area with sofa sleeper, kitchen, dining area, and an additional TV are also included, along with an iron with ironing board and a hair dryer.

Executive Double Queen Suite This suite offers a full private bathroom, kitchen, and 2 flat-screen TVs. Also featured is a seating area with a sofa sleeper, and pillow top beds, along with an iron with ironing board and a hair dryer.

One-Bedroom Suite The spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a seating area, a sofa, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.7
Very Good
Location
The Mark Spencer Hotel enjoys a fantastic location in downtown Portland, making it an ideal choice for travelers who want to explore the city. Situated in the Pearl District, the hotel offers easy access to a wealth of dining, shopping and entertainment options. Powell's Books, a local landmark, is just a block away and many of Portland’s best breweries, cafes and restaurants are within walking distance. Guests appreciate the hotel's central location, which is close to public transportation, allowing for easy travel to and from the airport and other city sights. Although some reviews mentioned minor concerns about the surrounding area, the overwhelming consensus is that the hotel is perfectly situated for a visit to Portland. The lively neighborhood, combined with friendly and helpful staff, adds to the overall positive experience for those staying at the Mark Spencer Hotel.

Breakfast
The breakfast experience at The Mark Spencer Hotel receives mixed reviews from guests. Many guests appreciate the hotel's basic but affordable breakfast options available in the lobby, featuring simple foods and pastries, which are quick and easy. Cheryl's and a nearby Korean restaurant also come highly recommended, adding to the dining variety.

However, there are notable criticisms. The absence of a complimentary breakfast and the lack of in-room tea and coffee-making facilities are frequently mentioned downsides. Guests also express dissatisfaction with the quality and availability of the complimentary coffee, describing it as weak and bitter and suggest improvements in both selection and service speed at the breakfast bar.

The pandemic has clearly impacted services with several guests noting discontinued amenities like the wine happy hour and daily room cleaning, contributing to a less satisfying stay. While some guests look forward to the resumption of full services post-COVID, the current breakfast offerings leave many wanting more robust and more frequent options.

Dinner
For those seeking a dining experience at The Mark Spencer Hotel, it's important to note a few nuances. Although the hotel's own cafe might be closed, especially on Sunday nights and Monday mornings, guests can still enjoy excellent room service from a nearby restaurant for breakfast and lunch. Dinner options directly at the hotel might be limited, especially after 9 PM, but this is easily offset by the plethora of nearby dining establishments.

The hotel enjoys a prime location with numerous great restaurants within walking distance, such as Jake's Famous Crawfish, Bamboo Sushi and Cheryl's on 12th. Guests speak highly of the wonderful Korean food available at one nearby venue. Additionally, the staff at The Mark Spencer Hotel are noted for their helpfulness, frequently recommending perfect dining spots and other activities. With the convenience of a doorman in the evenings, a stay at The Mark Spencer Hotel places you in close proximity to a variety of bars, restaurants, shops and the renowned Powell's Books, making it a prime choice for those looking to explore Portland’s culinary and cultural offerings.

Rooms
The Mark Spencer Hotel in Portland has garnered praise for its spacious, clean and comfortable rooms. Guests frequently highlight the large size of the rooms with many mentioning well-equipped kitchenettes that include essentials like microwaves, fridges, coffee machines and even stoves and dishware. The decor is modern and stylish with clean lines and updated furnishings.

A number of reviews commend the hotel's ability to provide quiet and restful environments, ideal for relaxing after a day's activities. Many guests enjoyed the luxurious and roomy bathrooms, often mentioning the large showers and quality towels. The beds are repeatedly described as big and comfortable, contributing to an overall sense of relaxation and comfort.

Despite the largely positive feedback, a few drawbacks are occasionally noted. Issues like noise from the street or elevator, minor thermostat problems or small bathroom layouts do come up. Some guests had concerns about spotty cleanliness or outdated furnishings. However, these issues seem to be exceptional rather than the norm.

The hotel's central location, adding convenience to the charm and functionality of their rooms, stands out as a significant advantage. Overall, the guest reviews paint The Mark Spencer Hotel as a solid choice for those seeking comfortable, well-furnished accommodations in a prime location in Portland.

Beds
The beds at The Mark Spencer Hotel receive consistent praise for their comfort and quality, being often described as comfortable, cozy and super comfy. Guests routinely mention the comfortableness of the beds with many highlighting the plush, soft bedding and the supportive nature of the mattresses. The luxurious feel of the linens and pillows adds to the overall positive sleeping experience. While there are occasional mentions of issues such as rough sheets or lumpy mattresses, these are rare. The hotel staff is also noted for their responsiveness in providing additional pillows or addressing bed-related concerns. Overall, the majority of reviews reflect a highly satisfying and restful sleep experience, making the beds at The Mark Spencer Hotel a standout feature for guests.

Cleanliness
The Mark Spencer Hotel has received a wealth of positive feedback regarding its cleanliness. Guests consistently highlight the well-maintained and spotless rooms, often describing them as inviting, comfortable and exceptionally clean. Many reviews praise the hotel's meticulous attention to detail, such as thoroughly cleaned bathrooms and modern fixtures. The overall cleanliness of the hotel, including common areas like hallways and lobby, has been commended with words like "immaculately cleaned," "super clean," and "well maintained" frequently mentioned. The recently renovated rooms add to the sense of a clean and modern environment.

Despite a handful of isolated concerns about stains on carpets and occasional odor issues in some areas, the general consensus is overwhelmingly positive. Most guests appreciate the regular housekeeping services, though it's noted that services have been affected by COVID-19 restrictions, resulting in light cleaning schedules.

The staff also contributes to the hotel's cleanliness reputation, maintaining a high standard of room upkeep and resolving any cleaning issues promptly. The attention to providing fresh towels and the cleanliness of linens is noted as a significant plus.

In summary, guests find The Mark Spencer Hotel to be a clean, comfortable and well-maintained choice for accommodation with its cleanliness often exceeding their expectations despite a few minor areas needing occasional attention.

Staff
The staff at The Mark Spencer Hotel consistently receive high praise from guests for their exceptional service and friendliness. Reviews frequently highlight the staff's professional demeanor and tendency to go above and beyond to ensure a pleasant stay. Whether assisting with check-in, providing helpful recommendations or simply being welcoming upon arrival, the staff exhibit a remarkable blend of attentiveness and genuine hospitality. Many guests describe the team as accommodating, kind and highly knowledgeable, often mentioning specific employees who made their stay particularly memorable through their warmth and helpfulness. Despite occasional critiques, the overwhelming consensus points to a team that is both enthusiastic and committed to providing outstanding service. The positive interactions with the staff significantly contribute to the overall positive experience at the hotel, creating an inviting and family-like atmosphere that encourages guests to return.

Wi-Fi
The WiFi experience at The Mark Spencer Hotel receives a mix of praise and criticism from guests. Positive comments highlight that the hotel offers good, free WiFi with reliable, high-speed internet, particularly in certain areas. Many guests appreciated the stable and strong WiFi connection, making it convenient for internet access. The reliable connection in public areas and some rooms is noted with no major issues in these sections.

However, reviews also mention a range of connectivity issues. Some guests reported that WiFi in rooms, especially corner rooms and upper floors, was weak or spotty, often requiring reconnecting or being entirely unreliable. There were instances where the internet was slow or periodically went out, causing inconvenience. Problems like WiFi cutting out, difficulty accessing streaming services and unsecured connections have been highlighted, indicating that improvements are necessary to ensure a consistent and secure internet experience throughout the hotel.

Gym
The Mark Spencer Hotel features a gym that guests generally find satisfactory for their workout needs. Many reviews highlight that the gym is decent and adequate, equipped with essential exercise equipment and yoga mats. The fitness area is also praised for being clean and secure, ensuring a safe and hygienic environment for guests. The 24-hour accessibility of the gym is a notable advantage, allowing guests to work out at their convenience. Although some reviews mention that the gym was closed at certain times due to COVID-19, the facility is typically well-maintained and offers a good range of equipment. Despite a few guests noting the closure or lack of equipment, the overall feedback suggests that the gym and fitness center provide a positive addition to the hotel amenities.

Parking
The Mark Spencer Hotel offers a range of parking options, primarily featuring an underground garage and various nearby garages. Parking is conveniently located just across the street and is considered safe and secure with many previous guests emphasizing this point in their reviews.

However, the onsite parking is noted to be quite expensive, often costing around $25 per night. Despite the price, the underground facility is generally appreciated for its security and convenience, albeit with some challenges due to its tight and narrow spaces. For larger vehicles, additional spots are available in a lot across the street.

Guests found parking availability to be limited with the garage sometimes being difficult to navigate. There were also reports of street parking being available but considered less secure. While the cost of parking is often mentioned as a downside, the overall sentiment suggests that safe and convenient parking is a valued feature, albeit with room for improvement in terms of space and clarity of access instructions.

Family
The Mark Spencer Hotel stands out as a family-friendly option in a prime location for exploring the city, making it an appealing choice for guests traveling with children. Several aspects make it particularly suitable for families: the spacious rooms, including double queen deluxe rooms and king rooms equipped with full kitchens or kitchenettes, provide ample space and comfort. Families of four or five find the room sizes adequate for their needs with setups such as family rooms featuring two beds and a sofa bed being particularly appreciated.

A highlight for kids is the treasure box of gifts, which they absolutely loved picking from, creating a memorable experience during their stay. The atmosphere and ambiance are well-suited for families, ensuring a comfortable and enjoyable environment. However, it's worth noting that there are occasional challenges with navigating certain areas of the hotel, particularly with young children and some guests mentioned minor inconveniences like insufficiently stocked towels.

Overall, the hotel feels warm and welcoming, perfect for a family stay. Despite a few hiccups, the family-friendly atmosphere and thoughtful amenities like the friendly staff and treasure box make it a great choice for families looking to explore downtown while enjoying a comfortable and accommodating lodging experience.

Nightlife
The Mark Spencer Hotel is centrally located in Portland, making it an ideal spot for exploring the city's vibrant nightlife. Guests appreciate the proximity to a variety of bars, pubs and restaurants with many venues just around the corner or within walking distance. This locale is perfect for those looking to enjoy drinks in the evening or discover new dining spots, all while benefitting from the hotel's excellent walkability to these attractions.

Despite some night-time noise due to the lively bar and pub area, the hotel's central position offers convenient access to the best of downtown Portland's nightlife. Reviews highlight the fantastic rooftop bar and deck, providing great views of the city and a memorable night out. The presence of independent movie theaters and nearby shows offer additional entertainment options.

However, while the area brims with nightlife, shopping and dining destinations, it's worth noting that Portland faces challenges with garbage on the streets and a significant homeless population. Some areas feel unsafe to walk at night and the availability of late-night food options is limited. Nonetheless, for nightlife enthusiasts, The Mark Spencer Hotel's location in the heart of Portland's nightlife scene and its array of nearby bars and restaurants make it an attractive stay for a night out on the town.

3 Star
The Mark Spencer Hotel offers a decent stay within the three-star category, meeting the typical expectations of this rating. Guests have praised its prime city center location, close to cafes and restaurants, which adds a convenient charm to the experience. The rooms are generally appreciated for being spacious with large bathrooms, although some guests have noted housekeeping issues like hair on bathroom walls.

The character of the hotel shines through its plentiful artwork, providing an upgrade from the usual three-star experience. However, the property shows its age with thin walls and floors that can be noisy and creaky, along with some dated furniture and an outdated cable system. The lobby also reflects its age with some mentioning it could benefit from a renovation due to its old-fashioned smell.

Despite these minor setbacks, the hotel offers excellent value for money within its price range, making it a reasonable choice for those seeking good accommodation options in the city. Limited staff and the challenges of navigating the area around the hotel did pose some inconveniences for guests. Overall, The Mark Spencer Hotel stands as a solid choice for a reasonably priced, characterful stay in a central location with services fulfilling the expectations of a three-star establishment.

Business
The Mark Spencer Hotel is widely regarded as an ideal destination for business travelers, offering a range of facilities and services that cater to work needs seamlessly. Clients appreciated the hotel's small business center and meeting room, which provide convenient spaces for business appointments and meetings. The hotel stands out for its comprehensive facility services, including customizable seating arrangements and accessible charging boards, ensuring a hassle-free work environment.

Guests especially noted the simplicity of connecting to networks, making it one of the best hotels for work-related stays. The perfect blend of comfort and functionality makes it a top choice for business trips with rooms equipped with all necessary amenities and an accessible location that enhances convenience.

While some business travelers mentioned minor issues with WiFi connectivity, the overall consensus is that the hotel offers reliable and fast internet service. The addition of well-equipped exercise facilities and a casual reception in the lobby for guest interaction adds to the business-friendly atmosphere without detracting from productivity.

In summary, The Mark Spencer Hotel is praised for its ideal location, convenience and comprehensive amenities, making it highly suitable for business travelers seeking a comfortable and efficient stay.

Accessible
The Mark Spencer Hotel offers various amenities and guest services that cater to individuals with disabilities, including ADA-compliant rooms. Guests appreciated the accessible and friendly rooms, as well as the plentiful amenities provided. The hotel's location is praised for its easy access to multiple nearby attractions and the MAX rail from the airport. Accessible parking and curbside pickup services further enhance convenience.

However, there are mixed reviews regarding overall accessibility within the building. Some guests noted the presence of stairs at the main reception, which posed difficulties for those needing wheelchair access. Although an alternate entrance with elevator access is available, more attention to elevator accessibility, particularly for elderly guests, was suggested. While ramps are in use, better accessibility provisions are needed to ensure a seamless experience for all guests.

Dog Friendly
The Mark Spencer Hotel stands out as a notably dog-friendly establishment, featuring a warm and inclusive approach toward guests with pets. The hotel welcomes dogs with small welcome kits that include a collapsible bowl and dog biscuits, creating a pleasant experience for pet owners. Despite the few challenges such as occasional barking dogs and the need for staff to be more knowledgeable about nearby grassy areas, the pet-friendly policies make the stay enjoyable.

Although there is a pet fee, many guests find the accommodations worth it, describing it as the best pet-friendly hotel they have experienced. The hotel accepts various pets, offering gifts even for cats, ensuring a comfortable and welcoming environment for all. However, it is important to note that pets cannot be left alone without staff supervision and some improvements could be made to the overall pet policy to enhance the experience further.

Overall, the Mark Spencer Hotel provides a dog-friendly atmosphere that many guests appreciate, making it a suitable choice for those traveling with their furry companions.


No, The Mark Spencer Hotel doesn't have any pool.

No, a spa isn't available at The Mark Spencer Hotel.

Yes, The Mark Spencer Hotel welcomes dogs.

Yes, parking facilities are available at The Mark Spencer Hotel.

Yes, The Mark Spencer Hotel has a gym.

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