SureStay Hotel by Best Western Portland City Center
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Summary of reviewsSureStay Hotel by Best Western Portland City Center offers an excellent accommodation option for both leisure and business travelers, particularly those visiting nearby medical facilities like the Oregon Health & Science University (OHSU). The hotel is lauded for its prime location near downtown Portland, providing straightforward access to major highways and public transportation, and allowing guests to easily explore city attractions, dining spots, shopping areas, and entertainment venues. Despite its central location, the hotel offers a serene environment, contributing to restful nights for its guests. An added convenience is the availability of free, ample parking, making it stress-free for visitors traveling by car.
The breakfast, though basic, receives positive feedback for being satisfactory and offering fresh and healthy options, such as hard-boiled eggs, yogurt, and fruit. Guests particularly value the grab-and-go option and the friendly service from the staff during breakfast hours.
Rooms are praised for their cleanliness, spaciousness, and essential amenities like a fridge, microwave, and TV. Guests frequently highlight the comfort of the beds, ensuring a restful stay. The hotel’s pet-friendly policy and complimentary breakfast further enhance its appeal.
Cleanliness is a strong point for SureStay Hotel, with guests commending the spotless rooms, updated facilities, and efficient cleaning staff. The overall level of cleanliness and well-maintained environment contributes significantly to the hotel’s value for money.
The staff at SureStay Hotel are frequently mentioned for their excellent customer service. Their friendliness and helpfulness enhance the overall guest experience, making visitors feel welcome and well-cared for. The dedication of standout staff members to offer insightful local recommendations adds a personal touch to the stay.
While the free Wi-Fi service receives mixed reviews, with some guests experiencing connectivity issues, the majority appreciate its availability. The comfort of the beds is a notable highlight, with many guests enjoying a restful sleep attributed to the quality bedding.
As a three-star establishment, the hotel provides a budget-friendly option for travelers, balancing the value for money with its strategic location and basic yet comfortable offerings. Despite its older building, SureStay Hotel has undergone renovations to improve its facilities, maintaining a satisfactory level of cleanliness and comfort for guests. While there are minor drawbacks inherent to its budget nature, such as occasional noise issues, the hotel consistently meets the needs of guests prioritizing cost, location, and convenience.
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The breakfast, though basic, receives positive feedback for being satisfactory and offering fresh and healthy options, such as hard-boiled eggs, yogurt, and fruit. Guests particularly value the grab-and-go option and the friendly service from the staff during breakfast hours.
Rooms are praised for their cleanliness, spaciousness, and essential amenities like a fridge, microwave, and TV. Guests frequently highlight the comfort of the beds, ensuring a restful stay. The hotel’s pet-friendly policy and complimentary breakfast further enhance its appeal.
Cleanliness is a strong point for SureStay Hotel, with guests commending the spotless rooms, updated facilities, and efficient cleaning staff. The overall level of cleanliness and well-maintained environment contributes significantly to the hotel’s value for money.
The staff at SureStay Hotel are frequently mentioned for their excellent customer service. Their friendliness and helpfulness enhance the overall guest experience, making visitors feel welcome and well-cared for. The dedication of standout staff members to offer insightful local recommendations adds a personal touch to the stay.
While the free Wi-Fi service receives mixed reviews, with some guests experiencing connectivity issues, the majority appreciate its availability. The comfort of the beds is a notable highlight, with many guests enjoying a restful sleep attributed to the quality bedding.
As a three-star establishment, the hotel provides a budget-friendly option for travelers, balancing the value for money with its strategic location and basic yet comfortable offerings. Despite its older building, SureStay Hotel has undergone renovations to improve its facilities, maintaining a satisfactory level of cleanliness and comfort for guests. While there are minor drawbacks inherent to its budget nature, such as occasional noise issues, the hotel consistently meets the needs of guests prioritizing cost, location, and convenience.
Family Friendly Hotel
Business Hotel
3-Star Hotel
Guest Reviews
SureStay Hotel by Best Western Portland City Center is praised for its enviable location, making it an ideal choice for both leisure and business travelers. Nestled conveniently close to downtown Portland and easily accessible via public transportation, the hotel offers guests a seamless blend of accessibility and comfort. Its proximity to major highways like the I-5 and seamless access to bus routes provide ample transport options. The hotel is noted for being especially convenient for medical visitors, as it is within walking distance of the Oregon Health & Science University (OHSU) and other medical facilities.
Guests appreciate the ease with which they can explore downtown attractions, indulge in nearby restaurants, and enjoy the vibrant city life. The hotel's location also affords easy access to shopping areas, popular dining spots, and entertainment venues, making it a great base for exploring the city. The charming tranquility of its surroundings, despite being on a busy street, adds to its appeal, assuring a peaceful retreat after a day out. The free, readily available parking is another welcomed amenity, ensuring stress-free stays for those traveling by car. Overall, SureStay Hotel stands out for its excellent location that meets the diverse needs of its guests, from convenient city access to the quietude needed for restful nights.
The breakfast at SureStay Hotel by Best Western Portland City Center receives generally favorable remarks from guests, highlighting its simplicity yet satisfactory nature. It's a basic continental breakfast served in the lobby, often described as being better than expected. Guests appreciate the inclusion of fresh items like hard-boiled eggs, yogurt, fruit, and a variety of jams for bagels and muffins. While some guests note the repetitive nature and limited options, others commend the healthy selection and extended morning hours compared to other locations.
The grab-and-go option is particularly valued by guests needing a quick meal on their way out. Despite being a standard offering typical of many motels, the breakfast is praised for its adequacy and as an added bonus included in the rate. Overall, guests find the breakfast modest yet commendable, appreciating the friendly staff who contribute positively to the experience.
SureStay Hotel by Best Western Portland City Center offers a solid choice for those seeking comfortable and practical accommodations. Guests frequently praise the rooms for their cleanliness, spaciousness, and the presence of essential amenities, including a fridge, microwave, and TV, which makes it a great option for short stays. The beds are highlighted for their comfort, ensuring a restful night after exploring Portland. Guests find the rooms to be well-maintained and updated, with many appreciating the good air conditioning and quiet surroundings. While some mention minor issues with room size and shower comfort, these do not seem to overshadow the overall positive experience. The hotel’s pet-friendly rooms and complimentary breakfast add to its appeal, making it a convenient choice for travelers, especially those visiting OHSU or looking for accommodations near downtown with free parking.
The beds at the SureStay Hotel by Best Western Portland City Center frequently receive praise for their comfort. Many guests describe the beds as comfortable and note the added benefit of comfy pillows, contributing to a restful night's sleep. The hotel provides a good-sized bed that is firm enough to please most guests, and the bedding appears clean, contributing to an overall positive experience. Guests have highlighted the convenience of the hotel's location, being close to the city center, coupled with amenities such as good parking. While there are a few mentions of beds not meeting everyone's comfort standards, the majority of reviews emphasize the satisfactory quality of the sleep experience provided by the hotel.
SureStay Hotel by Best Western Portland City Center receives predominantly positive feedback regarding its cleanliness. Many guests commend the hotel for its notably clean rooms, updated facilities, and well-maintained environment. The beds and bath areas are frequently highlighted as very clean, with fresh linens contributing to the overall neatness. The cleaning staff is often described as efficient and thorough, ensuring that the rooms are spotless. Additionally, guests appreciate the comfortable and clean beds, along with well-stocked rooms that include essentials like soap, shampoo, and coffee.
Despite occasional reports of minor issues such as musty smells or surface-level cleaning, the overall impression is that the hotel maintains a high standard of cleanliness. The property is described as clean and offering good value, with the added benefits of friendly staff and free parking. In summary, SureStay Hotel presents itself as a clean and reliable option for travelers seeking comfort and basic amenities.
At SureStay Hotel by Best Western Portland City Center, the staff consistently shines, garnering much praise from guests. Visitors repeatedly highlight the excellent customer service and the friendly demeanor of the team. The staff, from check-in to check-out, are noted for their warmth, kindness, and ability to make guests feel welcome. Whether it's the night shift staff providing assistance late into the evening or the reception team being accommodating and informative, each encounter is marked by genuine helpfulness and a commitment to go above and beyond.
Key individuals like Anthony, Amy, Scott, and the reception team are frequently mentioned for their exceptional service, cementing their reputation as standout hosts. Guests are particularly impressed by the staff's ability to provide insightful local recommendations and create a welcoming atmosphere that eases the traveler's journey. The overall consensus is that the staff at SureStay Hotel play a crucial role in ensuring a comfortable and pleasant stay, prompting many guests to express their intention to return and recommend the hotel to others.
The WiFi experience at SureStay Hotel by Best Western Portland City Center seems to vary among guests. Many appreciate the availability of free Wi-Fi, praising it as excellent or noting a good connection during their stay. However, there are also mentions of weak internet in rooms, with some guests experiencing service disruptions, which suggests that the quality of the connection might differ depending on the location within the hotel. While some guests enjoyed a satisfactory online experience, others faced significant challenges with connectivity.
SureStay Hotel by Best Western Portland City Center offers a practical and budget-friendly option for travelers visiting the area, particularly those needing proximity to the VA medical center. The hotel is an older establishment, though it has undergone some renovations to enhance its overall appearance. Guests have consistently highlighted the value for money, appreciating the affordable pricing, especially given the strategic location close to various city amenities.
Breakfast at the hotel, while simple, is a welcomed amenity, adding to the convenience for budget-conscious travelers. Despite its age, the hotel maintains a level of cleanliness that satisfies most visitors. Comfortable beds contribute to a decent night's sleep, and the ample parking lot is noted as convenient.
However, certain aspects of the hotel reflect its budget nature, such as thin walls, which allow for some noise from adjacent rooms, and occasional issues with cigarette smells. Overall, SureStay Hotel aligns with the expectations of a two to three-star rating, delivering an adequate experience for those prioritizing cost and location over luxury.
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Location
Guests appreciate the ease with which they can explore downtown attractions, indulge in nearby restaurants, and enjoy the vibrant city life. The hotel's location also affords easy access to shopping areas, popular dining spots, and entertainment venues, making it a great base for exploring the city. The charming tranquility of its surroundings, despite being on a busy street, adds to its appeal, assuring a peaceful retreat after a day out. The free, readily available parking is another welcomed amenity, ensuring stress-free stays for those traveling by car. Overall, SureStay Hotel stands out for its excellent location that meets the diverse needs of its guests, from convenient city access to the quietude needed for restful nights.
Breakfast
The grab-and-go option is particularly valued by guests needing a quick meal on their way out. Despite being a standard offering typical of many motels, the breakfast is praised for its adequacy and as an added bonus included in the rate. Overall, guests find the breakfast modest yet commendable, appreciating the friendly staff who contribute positively to the experience.
Rooms
Beds
Cleanliness
Despite occasional reports of minor issues such as musty smells or surface-level cleaning, the overall impression is that the hotel maintains a high standard of cleanliness. The property is described as clean and offering good value, with the added benefits of friendly staff and free parking. In summary, SureStay Hotel presents itself as a clean and reliable option for travelers seeking comfort and basic amenities.
Staff
Key individuals like Anthony, Amy, Scott, and the reception team are frequently mentioned for their exceptional service, cementing their reputation as standout hosts. Guests are particularly impressed by the staff's ability to provide insightful local recommendations and create a welcoming atmosphere that eases the traveler's journey. The overall consensus is that the staff at SureStay Hotel play a crucial role in ensuring a comfortable and pleasant stay, prompting many guests to express their intention to return and recommend the hotel to others.
Wi-Fi
3 Star
Breakfast at the hotel, while simple, is a welcomed amenity, adding to the convenience for budget-conscious travelers. Despite its age, the hotel maintains a level of cleanliness that satisfies most visitors. Comfortable beds contribute to a decent night's sleep, and the ample parking lot is noted as convenient.
However, certain aspects of the hotel reflect its budget nature, such as thin walls, which allow for some noise from adjacent rooms, and occasional issues with cigarette smells. Overall, SureStay Hotel aligns with the expectations of a two to three-star rating, delivering an adequate experience for those prioritizing cost and location over luxury.
No, SureStay Hotel by Best Western Portland City Center doesn't have any pool.
No, a spa isn't available at SureStay Hotel by Best Western Portland City Center.
No, SureStay Hotel by Best Western Portland City Center doesn't allow dogs.
No, parking facilities aren't available at SureStay Hotel by Best Western Portland City Center.
No, SureStay Hotel by Best Western Portland City Center doesn't have a gym.
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