Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG

Portland 45.61543900, -122.69076900 , 2300 North Haden Island Drive (Show on Map)
8.3
Very Good


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Summary of reviewsThe Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG garners significant praise for its exceptional location and top-notch amenities, making it a favored choice for visitors seeking convenience and comfort. Nestled in a serene neighborhood with easy access to the I-5 freeway, the hotel grants effortless travel between Washington and Oregon while avoiding the hustle and bustle of downtown Portland traffic. Proximity to shopping and dining options, including the nearby Jantzen Beach shopping center, further enhances its appeal.

Guests consistently laud the breakfast offerings, describing them as wonderful and varied, with standout items like hot omelettes and delicious cinnamon rolls. The inclusion of hearty, healthy, and vegetarian options ensures a satisfying start to the day, free of charge. The spacious and well-maintained rooms contribute to a comfortable stay, highlighted by cozy beds and diligent housekeeping, which maintains impeccable cleanliness throughout the property.

The friendliness and helpfulness of the staff receive high accolades, particularly their exceptional customer service at the front desk, enhancing guests' experiences with smooth check-ins and cheerful dispositions. Complimentary Wi-Fi is noted for its speed and reliability, adding convenience to the stay.

For fitness enthusiasts, the hotel offers a well-equipped gym, alongside an indoor pool, hot tub, and sauna, providing ample opportunities for relaxation and exercise. Families find the establishment welcoming and enjoyable, especially children delighted by the pool facilities.

A consistent comfort level is assured with restful bedding and clean rooms, setting it apart as a reliable three-star hotel offering satisfactory amenities. While some areas may exhibit signs of age, guests frequently express a desire to return, drawn by the overall welcoming atmosphere and conveniences offered by the Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG.
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Categories
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi access to guests. The service is ideal for travelers needing to stay connected for work or leisure.

Hotel with Indoor Pool
Offers a standard indoor pool for guests seeking a quick swim or relaxation. The pool area is functional and provides a convenient amenity for travelers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Gym

3-Star Hotel

Hotel with Heated Pool

Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room This air-conditioned room includes a cable TV, a work desk, a microwave and a refrigerator.

Queen Suite with Sofa Bed This air-conditioned room includes a cable TV, a microwave, a refrigerator and ironing facilities.

Standard King Room with Extra Floor Space Offers a mini refrigerator and wet bar.

One-Bedroom Suite This suite offers a separate living room area with a sofa bed.

Standard Room with Two Queen Beds A small fridge and a microwave are included in this room.

Standard King Room with Mobility Accessible Tub This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Double Room - Disability Access - Accessible Tub This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Suite with Mobility Accessible Tub The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The suite features a wardrobe, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
The Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG is praised for its exceptional location, offering guests a serene yet convenient stay. Positioned in a quiet neighborhood, the hotel provides easy access to the I-5 freeway, making travel between Washington and Oregon hassle-free. Guests appreciate the proximity to numerous shopping and dining options, including the nearby Jantzen Beach shopping center. The hotel is strategically situated away from the bustling downtown traffic but remains close enough for a quick commute to downtown Portland, the Expo Center, and the airport. The surrounding area boasts an abundance of stores and restaurants, making it ideal for walkers looking to explore Hayden Island. The hotel's location offers the perfect blend of convenience and tranquility, further complemented by the ease of parking and clean surroundings. Whether visiting for business or leisure, the location serves as a key asset, providing seamless access to the local attractions and amenities.

Breakfast
The breakfast experience at the Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG consistently impresses guests with its quality and variety. Many visitors describe the breakfast as wonderful, excellent, and amazing, emphasizing its wide selection and fresh ingredients. The continental breakfast is particularly noted, with hot omelettes and great cinnamon rolls as standout features. Guests appreciate the inclusion of both hearty and healthy options, including choices for vegetarians and gluten-free items. The breakfast buffet, described as one of the best in its class, offers plentiful options that are well-stocked and delicious. The breakfast service starts early, is complimentary, and is considered above average for hotel offerings, making it a memorable part of the stay for many.

Rooms
Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG consistently impresses its guests with its well-maintained and spacious accommodations. The hotel is praised for its clean and cozy rooms, which are often described as newly renovated, providing a modern and pleasant atmosphere. Guests find the rooms to be generously sized, offering ample space and a variety of amenities, ensuring a comfortable stay.

The comfort of the beds frequently receives positive mentions, with guests highlighting the restful sleep they enjoy. The rooms are noted for being both quiet and stylish, contributing to a calm and relaxing environment. Housekeeping is diligent, as rooms are cleaned daily, leaving them fresh with new towels and impeccably made beds.

Reviewers are also appreciative of the efficient and friendly staff, particularly at check-in, and the overall cleanliness of both the rooms and the hotel. The convenient location of the rooms relative to hotel amenities adds to the overall positive experience, making guests’ stays both enjoyable and hassle-free. Overall, the hotel delivers on comfort, cleanliness, and service, making it a solid choice for visitors to the Portland area.

Beds
At the Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG, guests frequently praise the comfort of the beds. Words like comfortable, cozy, and super comfy are commonly used to describe the sleeping experience, making it clear that a restful night is highly achievable. Many reviews highlight the beds as extremely comfortable, with some mentioning the added benefit of soft, pleasant-smelling linens. Visitors also note that the comfortable mattresses contribute to a quiet sleep environment, allowing them to rest undisturbed. Though a few guests experienced issues with mattress firmness, these instances appear to be exceptions to the overall positive feedback. The combination of clean and comfortable rooms, along with fantastic large beds, ensures that guests can expect a reliably good night's sleep during their stay.

Cleanliness
The Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG appears to be a prime choice for travelers prioritizing cleanliness and comfort during their stay. The reviews unanimously emphasize a remarkable standard of cleanliness throughout the property, with guests consistently noting both the rooms and common areas as extremely clean. The hotel presents a welcoming atmosphere characterized by clean, comfortable, and quiet accommodations. Guests appreciate the well-maintained lobby and the overall updated feel of the facilities. The friendliness of the staff adds to the positive experience, offering helpful service such as accommodating early check-ins during adverse weather conditions. The cleanliness of the breakfast room, combined with a satisfying breakfast offering, further enhances the stay. Overall, the hotel seems to provide a pleasant and comfortable retreat for visitors, ensuring a relaxing and worry-free experience.

Staff
The staff at Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG consistently receive high praise for their friendliness and helpfulness. Many guests highlight their experiences with the exceptional customer service, particularly at the front desk. The team is described as friendly, cheerful, and exceptionally accommodating, ensuring guests feel welcome and their needs are met promptly. The general manager, Gordon, is frequently mentioned for making processes smooth and stress-free. Guests appreciate the staff's willingness to offer information about the local area and their ability to maintain a positive attitude, enhancing the overall stay. The combination of professional yet personable service, along with small touches like homemade cookies, makes the staff a standout feature of this hotel.

Wi-Fi
The Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG delivers a commendable Wi-Fi experience for travelers. Guests frequently praise the speed and reliability, noting that it stands out compared to other hotels they have visited. The complimentary service is easy to access and provides a satisfying online experience, accommodating typical browsing needs with ease. Minor limitations include device access restrictions, but overall, the Internet service manages to impress. Alongside seamless connectivity, guests appreciate the convenient location with easy freeway access, enhancing the overall stay experience.

Gym
The Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG offers a well-rounded fitness experience, catering to those looking to maintain their workout routine while traveling. The hotel boasts a fitness center that is well-regarded by guests, with some describing it as great despite its smaller size. In addition to the gym, guests have access to an impressive range of amenities that include an indoor pool, hot tub, and sauna, all of which contribute to a relaxing and rejuvenating stay. The combination of these facilities, often highlighted as great amenities, ensures that guests can enjoy a mix of exercise and leisure activities without leaving the hotel premises.

Pool
The Holiday Inn Express Hotel & Suites Portland - Jantzen Beach offers a delightful aquatic experience with its well-maintained indoor pool, hot tub, and sauna. Guests have consistently praised the cleanliness and care of the pool facilities, making them an inviting option for families and leisure seekers alike. The pool area, with its extended hours until 11 pm, provides ample opportunity for enjoyment well into the evening. Visitors of all ages, particularly children, find great delight in the pool, while the hot tub is noted for being comfortably hot, adding to its appeal. The presence of the sauna rounds out a well-equipped amenity space that serves as an added bonus to the hotel experience. With easy access and consistently positive feedback on the upkeep and functionality, the pool and spa area at this hotel is a clear highlight for guests.

Family
The Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG stands out as a comfortable and family-friendly destination, ideal for those traveling with children. Guests consistently highlight the enjoyable experience for kids, particularly praising the sparkling pool and soothing hot tub as key attractions. The hotel offers a safe and affordable stay, making it suitable for both families and individuals. Rooms are spacious enough to accommodate larger families, ensuring comfort and tranquility for all. Cleanliness and a calm atmosphere add to the appeal, with many visitors expressing a desire to return. Additionally, the helpful and attentive staff enhances the overall experience. The hotel's breakfast service comes well-recommended, completing a stay that caters to families seeking convenience and enjoyment in Portland.

3 Star
The Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG provides a satisfactory experience for guests, aligning with the reliable standards expected of the Holiday Inn Express chain. Visitors can expect good service, with particular praise given to the excellent breakfast offerings. The hotel features nice amenities and ensures a comfortable stay with its well-appreciated beds and pillows. While the overall stay has been positively received, some areas like the lobby and rooms may be perceived as slightly dated, and at times there may be an unpleasant smell. Nonetheless, guests generally find the experience consistent with their expectations of this moderately rated hotel chain.


Yes, Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG.

Yes, Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG welcomes dogs.

No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG.

Yes, Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG has a gym.

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