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The Donna Portals

Portals Nous , Falconer, 19 (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Donna Portals receives highly positive reviews across various categories, establishing itself as a luxurious and sophisticated destination. Its prime location by a scenic bay offers tranquility and unmatched beauty, with close proximity to local attractions, making it an ideal choice for travelers. The hotel excels in providing an exceptional breakfast experience, boasting a variety of high-quality options, including gourmet dishes and stunning beach views, all complemented by attentive service.

The rooms are praised for their modern design, spaciousness, and attention to cleanliness, providing comfort and breathtaking sea views. The hotel's amenities, including a state-of-the-art spa and a magnificent pool area, enhance the overall guest experience, offering relaxation in a serene environment. The staff is noted for their warm, attentive service, ensuring guests feel welcomed and valued, contributing to memorable stays.

Furthermore, The Donna Portals is recognized as a five-star establishment, reflecting its commitment to high standards, elegant decor, and unparalleled guest satisfaction. While minor improvements have been suggested, the hotel's emphasis on luxury and hospitality makes it a must-visit destination for those seeking an extraordinary travel experience.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

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EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Marcel Wanders This spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

Beach Level Room Offering views of the surrounding pine forest, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

Junior Suite Side Sea View Offering partial views of the sea, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

Junior Suite Sea View - Offering beach views, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

Suite Sea View Penthouse The penthouse room features a large, private terrace with a hot tub, accessed by a spiral staircase inside the room. Located on the top floor, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

Naughty Suite This spacious suite includes unique features and facilities, such as: - Large round bed in the middle of the room - Ceiling mirror - Cushioned bed head - Chaise longue - R. Hutten “sexy relaxy” chair - Dancing pole - Sensual fabrics and finishes Air conditioning, free WiFi and a flat-screen TV are also included.

Spa Suite This spacious suite includes relaxation and wellness facilities, such as: - Bathroom with a Sauna - Relaxation area Air conditioning, free WiFi and a flat-screen TV are also included.

Junior Suite Sea View Panorama This air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

Deluxe Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe Suite with Sea View The unit offers 1 bed.

About The Donna Portals

License: B56711252

Guest Reviews

9.0

Excellent

Location

Nestled by a stunning bay, The Donna Portals offers a truly enviable location, making it a prime choice for travelers seeking both tranquility and scenic beauty. The hotel is perfectly positioned by a lovely small beach and a picturesque bay, ensuring guests are mere steps away from the soothing sounds of the sea. Its proximity to local attractions is noteworthy, with Puerto Portals just five minutes away and the vibrant center of Palma a mere 15-minute journey. Visitors praise the modern design and exceptional facilities, including a fabulous restaurant and a soothing spa, ensuring a remarkable stay from beginning to end. The area is described as a peaceful haven, dotted with enchanting landscapes featuring barren rocks, winding roads, and citrus-lined gardens. Whether enjoying the quiet charm of the nearby bay or exploring the local cafes and restaurants just minutes away, guests agree that the location of The Donna Portals is nothing short of superb, perfectly balancing seclusion with accessibility.

Breakfast

The breakfast experience at The Donna Portals is consistently praised for its exceptional quality and variety, making it a standout feature of the hotel. Guests are treated to a delightful combination of buffet selections and à la carte options, featuring fresh egg dishes, avocado toast, pancakes, and more. Many highlight the freshly prepared egg dishes as excellent and the wide array of choices catering to individual tastes. The divine presentation of pastries and the availability of gourmet-standard offerings like prosecco and cold meats further enhance the dining experience. Diners can enjoy their breakfast with stunning views of the beach, complemented by a pleasant restaurant setting.

The attentive and friendly service from the staff elevates the dining atmosphere, earning high marks from guests. The breakfast is described as a daily highlight, with high-quality ingredients contributing to the delicious meals. The venue perfectly marries scenic views, outstanding service, and delicious food, making breakfast at The Donna Portals a truly memorable occasion.

Rooms

The Donna Portals rooms offer a luxurious experience with their modern design and attention to detail. Guests are consistently impressed by their spaciousness, often highlighting the generous size and terraces that enhance the stay. Cleanliness is a top priority, with rooms described as spotless and impeccably maintained. The design aesthetics are light, bright, and stylish, featuring elegant furnishings and extraordinary architecture that leave a lasting impression. Views from the rooms are spectacular, contributing to a serene atmosphere that makes guests feel as though they are floating amidst the sea.

Comfort is paramount, with well-equipped rooms boasting comfortable beds and luxurious linens to ensure restful nights. Many visitors praise the incredible design, which accommodates both relaxation and romance—such as the standout Naughty Suite known for its sexy allure. Although some find the room's brightness in the morning less than ideal, the appeal of modern amenities and beautifully designed interiors outweighs this minor inconvenience.

Rooms on higher floors offer breathtaking views of the ocean, particularly the penthouse suite with its private hot tub, which was a memorable highlight for many. Although not all guests received a patio as expected, the spacious balconies and quiet nature of the rooms provide a tranquil retreat. Overall, The Donna Portals delivers a delightful experience with its immaculate rooms that cater to every need for a wonderful time in a stunning seaside location.

Beds

At The Donna Portals, guests consistently highlight the exceptional comfort and quality of the beds. Many visitors report having a restful night's sleep, attributing it to the hotel's superior mattresses and pillows. The beds are described as unparalleled in comfort, with some guests noting the luxurious sheets that enhance the overall sleeping experience. Reviews emphasize that the hotel's beds are not only comfortable but are among the best many have encountered during their travels. Such comments contribute positively to the overall perception of the hotel, indicating a significant focus on guest comfort and satisfaction.

Cleanliness

The Donna Portals shines as a beacon of cleanliness and modern style, consistently living up to high expectations. Guests frequently highlight the hotel's impeccable standards, noting that rooms are spotless and maintain a very high level of cleanliness. This commitment to hygiene is complemented by the establishment's stylish design, characterized by a bright and airy ambiance. The spacious rooms offer both comfort and luxury, with unparalleled beds and plush, exquisite sheets that promise a restful sleep. The hotel itself is not only exceptionally well-kept but also houses a modern, arty building that pleases the eye. The attentive and kind staff play a significant role in enhancing the overall experience. Their dedication ensures that every stay is as pleasant as it is clean, solidifying The Donna Portals as a go-to destination for those seeking both comfort and cleanliness.

Staff

The Donna Portals stands out as a destination where the commitment to service from the hotel's staff sets a high bar for hospitality. Guests consistently praise the team as exceptionally friendly, warm, and attentive, creating an atmosphere where visitors feel genuinely welcomed and valued. The staff goes above and beyond to cater to every need, addressing guests by name and exceeding expectations with remarkable attentiveness and helpfulness. Their warmth and professionalism turn stays into memorable experiences, as they constantly strive to fulfill guests' wishes around the clock. Many guests note the staff's capability to make them feel as though nothing is too much trouble, with each interaction marked by kindness and efficiency. Whether providing a warm welcome with a personal hotel tour or maintaining a high standard of service throughout the stay, the staff at The Donna Portals truly elevate the hotel experience, making guests feel as if they are treated like royalty.

Spa

The Donna Portals' spa consistently impresses with its exceptional facilities and services. Guests describe it as a beautiful, modern, and spacious area that invites relaxation. Known for its outstanding service, the spa provides a truly relaxing atmosphere, making it a highly recommended feature of the hotel. Visitors rave about the impressive treatments, particularly highlighting the Donna Signature treatment. Despite occasional operational hiccups, such as limited access to amenities, the overall experience remains extremely positive. Paired with delicious dining options, the spa at The Donna Portals is rated as excellent and amazing, proving itself to be a standout aspect of the guest experience.

Pool

The Donna Portals hotel offers a remarkable pool experience that guests have consistently praised. The pool area is often described as fabulous and magnificent, providing a tranquil oasis that's away from the hustle and bustle, even though the hotel is conveniently located near the beach. This serene environment is enhanced by a beautiful setup, including a waterfall feature, making it an aesthetically pleasing retreat. With the absence of children, the area is perfect for those seeking a peaceful swim or lounging experience. Despite the water being noted as cold by some, many still found the pool to be a refreshing highlight of their stay, referring to it as divine. The added allure of a great rooftop pool further elevates the hotel's facilities. However, some might find the early closing time at 6 PM to be a slight limitation. Overall, the pool at The Donna Portals is a standout feature that contributes significantly to the hotel's appeal.

5 Star

The Donna Portals stands out as a beacon of luxury and sophistication, worthy of its five-star status. Guests repeatedly praise the hotel for its impeccable facilities and the elegance of its rooms, highlighting that some other five-star hotels could learn a thing or two from The Donna's exemplary operations. Visitors consistently experience a five-star ambiance through not only the high standard of the accommodations but also the attentive staff who go above and beyond to provide that special touch expected in top-tier establishments. The diverse and high-quality food selection is another standout feature, adding to the overall five-star holiday experience.

Despite a few comments on management and services like city center transfers, the majority consensus acknowledges the magnificent decor, maximum comfort, and atmosphere as being truly luxurious. With glowing endorsements of superior service and real five-star treatment, this hotel emerges as a must-visit destination for discerning travelers seeking an exceptional stay.

Luxury

Nestled in a prime location, The Donna Portals is a beacon of luxury and sophistication, offering guests an exceptional experience that is both clean and modern. This hotel has impressed travelers with its high standards, particularly in its food selection, hospitality, and service, which are nothing short of outstanding. Guests have consistently praised the accommodations, describing them as five-star with personalized service that elevates their stay. The staff, cleanliness, and kitchen all contribute to a top-notch experience, making it a discovery of the year for many. Although there are minor suggestions for enhancement, such as the inclusion of a transfer service to the city center, The Donna Portals shines as a hotel that surpasses expectations, providing an unparalleled vacation experience.

Yes, The Donna Portals has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The Donna Portals.

Yes, The Donna Portals welcomes dogs.

Yes, parking facilities are available at The Donna Portals.

Yes, The Donna Portals has a gym.

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