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Summary of reviewsPortals Hills Boutique Hotel offers a luxurious experience nestled above the charming village of Portals Nous. Its prime location offers stunning sea views and easy access to local attractions, enhancing the serene and relaxed atmosphere sought by guests. The decor and design throughout the hotel exude a sense of luxury and elegance, creating a tranquil and inviting ambiance.
Guests consistently praise the exceptional breakfast experience, where an impressive buffet and à la carte menu cater to diverse palates amidst breathtaking Mediterranean views. The well-maintained pool area adds to the hotel's allure, providing a relaxing spot with beautiful vistas and a distinct beach club feel.
Room quality is another highlight, with spacious, stylish accommodations that offer modern comforts and stunning sea views. The cleanliness and meticulous upkeep of both the hotel and rooms remain a recurring theme in reviews, contributing to the immaculate environment that guests appreciate.
The hotel's staff receive high praise for their friendliness and attentiveness, going above and beyond to ensure a memorable stay. Guests frequently mention the personalized service that truly elevates their experience, making them feel welcome and well cared for.
While dining receives mixed reviews, breakfast consistently impresses, and the overall culinary experience is enhanced by the staff's dedication. The comfortable beds match the luxury experience, despite some minor concerns over mattress firmness, underscoring the commitment to guest satisfaction.
As a five-star boutique destination, Portals Hills Boutique Hotel blends opulence with tranquility, offering guests a refined and stylish retreat. Its modern, trendy ambiance allows for quiet relaxation, perfect for those seeking a quality getaway set amidst exceptional elegance and comfort. Show more
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Categories
Business Hotel
This hotel is a top choice for business events, offering versatile and well-equipped meeting rooms. It provides state-of-the-art technology, high-speed Wi-Fi, and customized coffee breaks. The hotel's location near Puerto Portals and its exclusive services make it ideal for board meetings, investor gatherings, and team-building events.
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe Suite with Sea ViewThis suite's standout feature is the pool with a view. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
Grand Suite with Sea ViewThis suite's standout feature is the pool with a view. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
Penthouse Suite with Sea ViewThis suite's special feature is the pool with a view. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.
Key West SuiteThis suite's standout feature is the pool with a view. This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.
Fendi-Furnished Penthouse with Sea ViewThis suite provides a pool with a view. The suite's kitchenette, which has a tea and coffee maker, is available for cooking and storing food. The spacious suite features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.
South West Suite with Sea ViewGuests will have a special experience as the double room provides a pool with a view. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious double room. The unit offers 1 bed.
Guest Reviews
9.2
Excellent
Location
Nestled in a prime position above the charming village of Portals Nous, Portals Hills Boutique Hotel boasts an enviable location that combines natural beauty with convenience. The hotel's elevated setting provides guests with stunning sea views, creating a serene atmosphere ideal for relaxation. Despite its quiet surroundings, the bustling village center is just a few minutes' walk away, making it easy to explore local attractions, shops, and eateries. The proximity to the beach, a mere 10-minute walk, and the stylish Puerto Portals marina, accessible within 15-20 minutes on foot, ensures that guests can effortlessly enjoy both leisure and dining options. The hotel's strategic location is complemented by its impressive decor and design, leading to a luxurious yet relaxed ambiance. With excellent service and amenities like a beautiful infinity pool, staying at Portals Hills Boutique Hotel offers a fulfilling experience for those looking to enjoy the best of Portals Nous and its picturesque surroundings.
Breakfast
Nestled in the picturesque hills of Portals Nous, the Portals Hills Boutique Hotel offers an extraordinary breakfast experience that has captured the hearts of its guests. Consistently celebrated for its exceptional quality, the breakfast menu features a variety of egg dishes, freshly prepared smoothies, and an array of fruits that cater to every palate. Guests rave about the substantial and appetizing buffet, complemented by an à la carte service that delivers exquisite egg and dessert options.
The hotel's terrace provides a stunning setting, offering breathtaking views of the Mediterranean, making breakfast not only a meal but a delightful start to the day. The impeccable service and attentive staff contribute to the overall charm, ensuring that each dining experience is memorable and intimate, away from the hustle of mass buffets.
Overall, breakfast at Portals Hills Boutique Hotel is a culinary delight. Whether enjoying unique specialties or indulging in the fantastic buffet, guests are treated to an unforgettable dining experience in a modern and inviting atmosphere.
Dinner
Portals Hills Boutique Hotel offers a dining experience that has received mixed feedback from guests. On the positive side, guests praise the quality of breakfast and dinner, with some describing the food as fine dining and fabulous. The hotel's dishes are noted for being excellent, demonstrating a commitment to providing a satisfying culinary experience. The staff enhance the dining ambiance with their lovely demeanor, ensuring brilliant service in a spotless environment.
However, there are areas for improvement. Some guests feel the restaurant lacks the sophistication typical of a gourmet establishment. While the meals have been described as lovely, a desire for more variation and complexity in flavor is evident in the feedback, as some dishes are perceived to be simple and repetitive. There is also a mention of the limited amount of food provided on the half board option, slightly detracting from the overall dining satisfaction. Overall, while the hotel offers commendable dining, exploring local eateries might supplement one's culinary experience during a stay.
Rooms
At Portals Hills Boutique Hotel, guests find themselves surrounded by a symphony of space, style, and stunning views. The rooms exude modernity and comfort, with immaculate standards of cleanliness noted across numerous reviews. Generous in size, these rooms are adorned with stylish decor, perfectly befitting a high-end boutique experience. Each room offers the added luxury of a balcony or terrace, providing breathtaking views of the sea—a recurring highlight for many visitors.
The rooms encapsulate a five-star standard, equipped with everything one might need, from perfect air conditioning to reliable Wi-Fi. The larger suites, notably the Grand Suite and deluxe offerings, boast even more space and privacy, paired with the same spectacular sea views.
Guests consistently praise the chic furnishings, which align with the hotel's overall design ethos, while the comfort of the beds ensures a restful night's sleep. The presence of beautiful rooftop terraces further enhances the allure of the hotel, acting as the perfect spot for guests to enjoy their surroundings. Coupled with an amazing breakfast, the overall room experience at Portals Hills is described as outstanding, consistently exceeding expectations.
Beds
Portals Hills Boutique Hotel offers a mixed experience when it comes to the beds. Many guests have highlighted the comfort and quality of both the beds and pillows, even likening them to those found in luxury hotels such as the Four Seasons. Several people found the beds extremely comfortable, contributing significantly to their overall stay. However, there were a few concerns regarding the softness and wear of some mattresses, which were not up to the expectations of all guests. Additionally, the issue of a squeaky bed was noted by one guest, impacting their sleep quality. Despite these occasional drawbacks, the majority of reviews convey satisfaction with the bedding, underscoring the hotel's commitment to providing restful nights with good beds and cozy support.
Cleanliness
Nestled in a serene, elevated area, Portals Hills Boutique Hotel offers a striking blend of luxury and cleanliness that leaves a lasting impression on guests. The hotel is lauded for its exquisite upkeep and immaculate surroundings, with reviewers frequently highlighting its spotless rooms and faultless cleanliness. Guests are greeted by stylish and beautifully decorated spaces that exude a luxurious ambiance, making every corner of the hotel a feast for the eyes. The housekeeping team is noted for their efficiency and attentiveness, ensuring every guest experiences a pristine environment throughout their stay. This dedication to maintaining high hygiene standards is complemented by the tranquil atmosphere and friendly vibe, further enhancing the charming small hotel feel. With stunning views and designs that resonate creativity, Portals Hills Boutique Hotel delivers a clean, bright, and comfortable escape, offering a perfect harmony between extreme cleanliness and remarkable customer service.
Staff
Portals Hills Boutique Hotel stands out not only for its luxurious amenities but for the exceptional quality of its staff. Guests repeatedly praise the staff's friendliness, attentiveness, and helpfulness. The team is attentive without being intrusive, ensuring a seamless and comfortable experience for every guest. Visitors are often impressed by how the staff go above and beyond, remembering guests by name and anticipating their needs. This personalized service adds a special touch to the stay, with many noting the warmth and kindness of particular staff members like Mariana. The commitment to customer service is reflected in the staff's dedication to making guests feel welcome and looked after, creating a memorable and satisfying experience. Whether it's at breakfast or by the pool, the professionalism and enthusiasm of the staff shine through, contributing to the hotel's already stellar reputation. Overall, the staff at Portals Hills Boutique Hotel consistently deliver service that’s second to none, truly setting the property apart.
Pool
Portals Hills Boutique Hotel offers a charming pool area that is consistently praised by guests for its inviting and relaxing ambiance. Despite being on the smaller side, the pool is described as a superb location to spend a leisurely day. Many appreciate its stunning design and the beautiful vistas that can be enjoyed from the poolside, adding to the overall appeal of the place. The atmosphere around the pool is frequently noted as good and relaxed, making it an ideal spot for unwinding.
Guests highlight the lovely open balconies, particularly those on the fourth floor, which contribute to the distinct beach club feel of the pool area. For those looking to enhance their poolside experience, daybeds are available for an additional fee, providing extra comfort and luxury. While some mention the pool is refreshing, the water temperature is occasionally perceived as cold. Nevertheless, the pool's beautiful and well-maintained surroundings compensate for its size, with a very good package and satisfying price-performance ratio.
Overall, the pool area at Portals Hills Boutique Hotel is a delightful retreat, offering all the amenities for a pleasant day of relaxation and enjoyment amidst stunning views and a peaceful setting.
5 Star
Portals Hills Boutique Hotel impresses with its impeccable attention to detail and superb service, embodying the essence of a high-standard establishment. Guests find the hotel to be a perfect retreat, with everything from the thoughtfully equipped rooms to the top-quality breakfast showcasing the hallmarks of a five-star experience. The attentive and considerate service contributes greatly to a peaceful and enjoyable stay, reinforcing the hotel's reputation for excellence. While some guests debate its luxury hotel status, the overall consensus highlights the hotel as a great place for relaxation and refined hospitality.
Boutique-Style
Nestled in the serene hills of Portals Nous, the Portals Hills Boutique Hotel offers a tranquil escape with its stylish and modern design. This boutique gem impresses guests with its exceptional elegance and offers breathtaking views from its peaceful setting. The hotel maintains a consistently quiet atmosphere, ensuring a relaxing experience despite its contemporary, trendy ambiance. Whether visitors praise it as fabulous, lovely, or fantastic, this hotel embodies all the qualities one seeks in a boutique destination. Its fashionable and clean environment, coupled with its intimate size, makes it an excellent choice for travelers in search of both comfort and class.
Luxury
Nestled in an exclusive setting, Portals Hills Boutique Hotel offers an exceptional experience for those seeking a blend of opulence and tranquility. Its tranquil luxury creates the perfect environment for a fabulous stay, enveloped in style and sophistication. Guests frequently commend the hotel's beautiful and luxurious ambiance, with extravagant yet perfectly curated furnishings being a standout feature. This hotel truly embodies ultra-luxury in every aspect of the guest experience, with first-class service that anticipates and fulfills every wish effortlessly. The atmosphere is small and quiet, yet brimming with class and attention to detail, making it ideal for adults seeking a peaceful retreat. Embracing a golden touch of elegance, the ultimate in luxury and relaxation is guaranteed at this very personal, five-star gem. There's no need to venture elsewhere; all desires are attentively catered to in this fantastic hotel.
Yes, Portals Hills Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Portals Hills Boutique Hotel.
No, Portals Hills Boutique Hotel doesn't allow dogs.
Yes, parking facilities are available at Portals Hills Boutique Hotel.