Koala Tree Motel
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Summary of reviewsThe Koala Tree Motel enjoys a highly convenient location in the heart of Port Macquarie, offering guests easy access to the city center and essential services such as shopping centers and food stores. Despite being situated along a busy road, the motel provides a peaceful, serene environment suitable for relaxation, making it an ideal base for spending time in the city. Its pet-friendly policy earns particular praise, delighting travelers who bring along their dogs and appreciate the convenience of nearby walking areas and pet-friendly amenities.
Guests generally commend the cleanliness and comfort of the rooms, which feature new decor, fresh paint and spacious layouts with large windows and timber floors. The comfortable beds further enhance the positive experience, contributing to restful stays. However, there are some recurring issues that require attention, such as inadequate provisions, occasional maintenance problems and soundproofing shortcomings.
Cleanliness reviews are mixed; while many rooms are described as clean and comfortable with fresh-smelling sheets and new bathrooms, there are notable complaints about dirty floors, moldy smells and even pests such as cockroaches and ants. Items left behind from previous guests and unclean utensils also detract from the overall cleanliness.
The staff at the motel receive varied feedback. Many guests appreciate the friendly, helpful and accommodating demeanor of several staff members, particularly the owners and cleaners. Yet, there are reports of rude and unprofessional behavior from some employees, including issues with management, which have left certain guests feeling unwelcome.
The motel's pool is a highlight for many, offering 24-hour accessibility and providing a fun, relaxing spot for guests and their pets. Feedback on the pool is mostly positive, though maintenance issues such as leaves and green water have been noted.
Parking at Koala Tree Motel presents significant challenges. Guests frequently mention cramped, restricted spaces with poor management, resulting in a chaotic parking experience. Despite being free, the parking situation seems to need considerable improvement.
Overall, the Koala Tree Motel offers a blend of centrality, convenience and calm with notable strengths in its pet-friendly policies and comfortable beds. However, addressing cleanliness inconsistencies, parking difficulties and some aspects of staff professionalism will be crucial for fully meeting guest expectations.
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Guests generally commend the cleanliness and comfort of the rooms, which feature new decor, fresh paint and spacious layouts with large windows and timber floors. The comfortable beds further enhance the positive experience, contributing to restful stays. However, there are some recurring issues that require attention, such as inadequate provisions, occasional maintenance problems and soundproofing shortcomings.
Cleanliness reviews are mixed; while many rooms are described as clean and comfortable with fresh-smelling sheets and new bathrooms, there are notable complaints about dirty floors, moldy smells and even pests such as cockroaches and ants. Items left behind from previous guests and unclean utensils also detract from the overall cleanliness.
The staff at the motel receive varied feedback. Many guests appreciate the friendly, helpful and accommodating demeanor of several staff members, particularly the owners and cleaners. Yet, there are reports of rude and unprofessional behavior from some employees, including issues with management, which have left certain guests feeling unwelcome.
The motel's pool is a highlight for many, offering 24-hour accessibility and providing a fun, relaxing spot for guests and their pets. Feedback on the pool is mostly positive, though maintenance issues such as leaves and green water have been noted.
Parking at Koala Tree Motel presents significant challenges. Guests frequently mention cramped, restricted spaces with poor management, resulting in a chaotic parking experience. Despite being free, the parking situation seems to need considerable improvement.
Overall, the Koala Tree Motel offers a blend of centrality, convenience and calm with notable strengths in its pet-friendly policies and comfortable beds. However, addressing cleanliness inconsistencies, parking difficulties and some aspects of staff professionalism will be crucial for fully meeting guest expectations.
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Guest Reviews
Nestled in the heart of Port Macquarie, the Koala Tree Motel makes an ideal base for any traveler. It boasts a great location, placing guests within easy reach of the city center and main attractions. Despite being situated by a busy road, the motel strikes a balance between accessibility and tranquility, offering a quiet retreat that is still just a stone's throw away from essential conveniences like shopping centers and food stores.
Guests have found that the location of the motel perfectly suited their needs, whether attending a local appointment or exploring the city with their pet dog, thanks to the motel's pet-friendly policy. The easy access from major routes, especially for those driving in from Sydney, further underscores its convenience.
The neighborhood combines the charm of central living with the comfort of a peaceful environment. From here, visitors can enjoy the close proximity to the hospital and other key destinations, making it a central but quiet haven for rest and relaxation. The accommodations themselves are noted for being clean and tidy, equipped with everything necessary for an overnight stay, including comfortable beds.
All in all, the Koala Tree Motel provides a combination of centrality, convenience and calm, making it a preferred choice for those looking to experience the best of Port Macquarie.
Visitors to Koala Tree Motel generally appreciated the clean and spacious rooms with many noting the comfort and cleanliness as standout features. Some travelers highlighted the fresh and new decor of the rooms, as well as their large size, particularly enjoying the big windows and timber floors. The motel also garnered praise for being pet-friendly, making it a convenient option for those traveling with dogs.
However, guests did encounter some issues that detracted from their stay. Several reviews mentioned inadequate provisions and cramped room sizes for the number of beds provided. Additionally, there were complaints about the soundproofing, unpleasant odors and occasional maintenance issues such as leaking taps and non-functional light bulbs. Some bathrooms needed repairs with reports of mold and unfinished renovations.
While the accommodations generally met expectations for comfort and cleanliness, especially with helpful and friendly staff, there were areas identified as needing improvement to fully match the advertised standards.
At the Koala Tree Motel, the general consensus from guest reviews highlights a positive experience with the beds. Many guests have remarked on the beds being comfortable, contributing to a restful stay. Phrases such as "comfy beds," "very comfortable," and "super comfortable" are frequently mentioned, indicating that the bedding quality meets the expectations of most visitors.
Immaculate and cozy bedding, along with clean towels, add to the pleasant atmosphere of the rooms. The combination of these elements with friendly and helpful staff further enhances the overall guest experience.
However, it is worth noting a few exceptions. Some reviews mention issues like beds being too hard, unstable or even squeaky. There are also occasional comments about less-than-ideal mattress cleanliness and wafer-thin pillows. Additionally, the foldout sofa bed and the bed's tendency to roll away indicate specific areas that might need attention.
Overall, despite these occasional setbacks, the comfortable beds at Koala Tree Motel are largely praised by guests for ensuring a good night's sleep.
The Koala Tree Motel offers a mixed experience when it comes to cleanliness. On the positive side, many guests found their rooms to be very clean, well-lit and properly ventilated. The beds were frequently described as comfortable and several rooms featured new bathrooms, updated painting and new fixtures, contributing to an overall pleasant atmosphere. Clean sheets and fresh-smelling rooms added to the comfort for many visitors and some guests appreciated the size of their spacious rooms.
However, the motel's overall cleanliness leaves much room for improvement. Numerous reviews highlighted significant issues such as dirty floors, mouldy smells and even cockroaches. Some guests reported finding personal items left behind from previous occupants and discovered unclean mugs and utensils. The pool, while convenient, was often dirty with some guests noting it was full of leaves or even green. The presence of ants and cockroach droppings in some areas further detracted from the experience.
Overall, while many guests found their rooms clean and comfortable, there are recurring cleanliness issues that need to be addressed to ensure a more consistently positive experience.
The staff at the Koala Tree Motel receive mixed reviews from guests with a range of experiences highlighted. On the positive side, many guests describe the staff as friendly, helpful and accommodating with comments mentioning how nice and agreeable they were. Specific praise includes mentions of the owners being extremely friendly and the cleaner being a great asset to the motel due to their helpfulness and friendliness.
However, there are notable criticisms as well. Several guests experienced issues with rude and unprofessional staff members, including the manager. Instances of abrupt demands for extra money, unprofessional behavior and lack of basic COVID-19 protocols like mask-wearing and QR code check-ins were reported. While many guests found the staff kind and accommodating, the negative experiences with management and certain staff members left some guests feeling unwelcome.
Overall, while the friendly and helpful nature of many staff members at Koala Tree Motel stands out, there are significant concerns about the professionalism and demeanor of some employees, particularly in management roles.
The pool at Koala Tree Motel receives overall positive feedback from guests. It's appreciated as a fun feature for kids and praised for its 24-hour accessibility, making spontaneous swims possible at any time. Many guests described the pool as nice and enjoyable and it proved to be a great spot to relax after activities such as biking. Both children and pets seem to have a great time swimming. However, there were some comments about maintenance issues with mentions of the pool being full of leaves and appearing green at times. Despite these occasional concerns, the pool is generally seen as a favorable aspect of a stay at the motel.
The Koala Tree Motel seems to face challenges with its parking facilities. Many guests found the parking to be restricted, cramped and poorly managed. Issues such as tight spaces, minimal availability and no designated spots are common. Some visitors remarked that parking was a bit of a free-for-all, resulting in a messy and untidy appearance. The lack of proper roads and access made it particularly tough for those with larger vehicles or those looking to park close to their rooms. Despite these criticisms, it should be noted that parking is free, which some guests appreciated. However, overall, the parking situation at the motel appears to be in need of significant improvement to meet guest expectations.
Koala Tree Motel stands out as an exceptionally dog-friendly accommodation, making it a convenient choice for those traveling with pets. Numerous guests appreciated the clean and spacious rooms, highlighting that they perfectly suited their needs when accompanied by their dogs. Its pet-friendly policy is consistently praised with many guests expressing gratitude for being able to bring their pets along. The motel caters well to dogs, offering easy access to outdoor areas for walks, including a garden and grassy spots, as well as a lovely pool at the back of the property.
The staff at Koala Tree Motel go above and beyond to ensure both guests and their pets feel welcome and comfortable. While an extra charge for pets is noted, the accommodating attitude and extra services provided for pets, such as having space for them and a helpful maid service, add significant value. The motel is also conveniently located close to the town center and a short drive away from an off-leash beach, making it even more appealing for pet owners seeking both convenience and comfort during their stay.
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Location
Guests have found that the location of the motel perfectly suited their needs, whether attending a local appointment or exploring the city with their pet dog, thanks to the motel's pet-friendly policy. The easy access from major routes, especially for those driving in from Sydney, further underscores its convenience.
The neighborhood combines the charm of central living with the comfort of a peaceful environment. From here, visitors can enjoy the close proximity to the hospital and other key destinations, making it a central but quiet haven for rest and relaxation. The accommodations themselves are noted for being clean and tidy, equipped with everything necessary for an overnight stay, including comfortable beds.
All in all, the Koala Tree Motel provides a combination of centrality, convenience and calm, making it a preferred choice for those looking to experience the best of Port Macquarie.
Rooms
However, guests did encounter some issues that detracted from their stay. Several reviews mentioned inadequate provisions and cramped room sizes for the number of beds provided. Additionally, there were complaints about the soundproofing, unpleasant odors and occasional maintenance issues such as leaking taps and non-functional light bulbs. Some bathrooms needed repairs with reports of mold and unfinished renovations.
While the accommodations generally met expectations for comfort and cleanliness, especially with helpful and friendly staff, there were areas identified as needing improvement to fully match the advertised standards.
Beds
Immaculate and cozy bedding, along with clean towels, add to the pleasant atmosphere of the rooms. The combination of these elements with friendly and helpful staff further enhances the overall guest experience.
However, it is worth noting a few exceptions. Some reviews mention issues like beds being too hard, unstable or even squeaky. There are also occasional comments about less-than-ideal mattress cleanliness and wafer-thin pillows. Additionally, the foldout sofa bed and the bed's tendency to roll away indicate specific areas that might need attention.
Overall, despite these occasional setbacks, the comfortable beds at Koala Tree Motel are largely praised by guests for ensuring a good night's sleep.
Cleanliness
However, the motel's overall cleanliness leaves much room for improvement. Numerous reviews highlighted significant issues such as dirty floors, mouldy smells and even cockroaches. Some guests reported finding personal items left behind from previous occupants and discovered unclean mugs and utensils. The pool, while convenient, was often dirty with some guests noting it was full of leaves or even green. The presence of ants and cockroach droppings in some areas further detracted from the experience.
Overall, while many guests found their rooms clean and comfortable, there are recurring cleanliness issues that need to be addressed to ensure a more consistently positive experience.
Staff
However, there are notable criticisms as well. Several guests experienced issues with rude and unprofessional staff members, including the manager. Instances of abrupt demands for extra money, unprofessional behavior and lack of basic COVID-19 protocols like mask-wearing and QR code check-ins were reported. While many guests found the staff kind and accommodating, the negative experiences with management and certain staff members left some guests feeling unwelcome.
Overall, while the friendly and helpful nature of many staff members at Koala Tree Motel stands out, there are significant concerns about the professionalism and demeanor of some employees, particularly in management roles.
Pool
Parking
Dog Friendly
The staff at Koala Tree Motel go above and beyond to ensure both guests and their pets feel welcome and comfortable. While an extra charge for pets is noted, the accommodating attitude and extra services provided for pets, such as having space for them and a helpful maid service, add significant value. The motel is also conveniently located close to the town center and a short drive away from an off-leash beach, making it even more appealing for pet owners seeking both convenience and comfort during their stay.
Yes, Koala Tree Motel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Koala Tree Motel.
Yes, Koala Tree Motel welcomes dogs.
Yes, parking facilities are available at Koala Tree Motel.
No, Koala Tree Motel doesn't have a gym.
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