Mantra The Observatory

Port Macquarie -31.43109600, 152.91881100 , 40 William Street (Show on Map)
7.9
Good


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Summary of reviewsMantra The Observatory is widely praised for its prime beachfront location, offering spectacular ocean views from many rooms and balconies. This convenience extends to its proximity to Town Beach, local shops, restaurants and attractions, making it an ideal spot for a comfortable and enjoyable stay. The hotel's spacious and clean apartments are frequently highlighted, complemented by modern amenities such as a heated indoor pool, spa, sauna and reliable parking facilities.

Breakfast at the on-site Milkbar Cafe garners positive feedback with guests appreciating the range of breakfast options, including in-room amenities like a toaster for quick meals. The cafe's excellent coffee and pleasant service contribute to a great start to the day. Dining options nearby, including a popular local club and beachside cafes, further enhance the culinary experience, though some restaurants might cater to higher budgets.

While the rooms are spacious and clean, guests note that the property shows signs of wear and could benefit from updates and refurbishments. Despite this, the well-maintained kitchen facilities and sizable balconies make the rooms comfortable and family-friendly. Cleanliness is generally highly rated, although there are occasional reports of dated fittings and areas needing deeper cleaning.

The staff at Mantra The Observatory receive consistent praise for their friendliness and professionalism. Their warm welcomes, accommodating nature and promptness in addressing any issues significantly enhance the guest experience. Housekeeping and maintenance teams are especially noted for their efficiency and pleasant demeanor.

The hotel's free Wi-Fi service receives mixed reviews with many guests finding it unreliable and sometimes challenging to access. While there are occasional periods of strong connectivity, the inconsistency remains a point of concern.

The indoor pool area is a standout feature, praised for its cleanliness, warmth and family-friendly environment. The addition of a spa and sauna adds to the relaxation options, making it a favorite among both children and adults.

Overall, Mantra The Observatory excels in providing a fantastic setting with its beachside tranquility and city convenience, complemented by spacious accommodations, friendly staff and excellent amenities. While some areas may need improvement, the hotel's positive aspects create a comfortable and enjoyable stay for families and individual travelers alike.
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Hotel near The Beach
Located at 40 William Street, Mantra The Observatory is near Town Beach. Its location allows guests to easily access the beach and enjoy nearby attractions.

Hotel Taking Steps Towards Sustainability
Mantra The Observatory is a Sustainable Tourism Certified hotel with Ecotourism Australia. They have implemented various initiatives such as 230 solar panels, removal of single-use plastics by offering amenities upon request and using bulk pump dispensers, and separating waste into co-mingle, cardboard, food waste, and general waste. They have also replaced plastic water bottles with glass bottles and installed recycling bins.

Hotel with Swimming Pool
This aparthotel is located by the ocean and offers an indoor pool, a spa tub, and a sauna. It's a short walk from Town Beach and other attractions, making it ideal for relaxation and recreation.

  Heated Pool    Indoor Pool  


Hotel with Parking
This hotel offers complimentary secure undercover car parking, with one car park allocated per apartment. The parking is suitable for most vehicles, providing a high level of convenience and peace of mind for guests.

EV charging stations  


4-Star Hotel
This hotel is known for its central location and quality amenities. It's a popular choice for travelers seeking comfort and convenience in Port Macquarie, offering well-equipped rooms and a range of services suitable for both leisure and business travelers.

Hotel with EV Charging Stations

Beachfront Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
King Room with Ocean View This room offers views of Town Beach and features a TV . The balcony is enclosed with glass louvres. This room has no capacity for additional guests.

One-Bedroom Apartment with Ocean View This apartment offers a balcony with views of Town Beach . The private bathroom includes a bathtub, a shower and a hairdryer. There is a kitchen with an oven and stove.

One-Bedroom Apartment with Courtyard View This apartment offers a balcony with views of the Observatory courtyard. There is a kitchen with an oven and a 2-burner stove. Laundry facilities are provided. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Two-Bedroom Apartment with Ocean View This apartment offers a balcony with views of Town Beach . There is a fully equipped kitchen and laundry facilities are provided.

Two-Bedroom Apartment with Garden View-Stair Access Only Accessed via stairs, this apartment offers a garden terrace, 2 bathrooms and a fully equipped kitchen. Laundry facilities are provided. Please note this apartment has stair access only.

Three-Bedroom Apartment with Ocean View This apartment offers a balcony with views of Town Beach , 2 bathrooms and a fully equipped kitchen. Laundry facilities are provided.

2 Bedroom Deluxe Oceanview Apartment This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.

2 Bedroom Park View Apartment This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 3 beds.

3 Bedroom Park View Apartment This spacious apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 4 beds.

Three-Bedroom Penthouse This air-conditioned apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with sea views, this apartment also offers a washing machine and a flat-screen TV. The unit has 4 beds.

Three Bedroom Penthouse Deluxe This air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with sea views, this apartment also provides a washing machine and a flat-screen TV. The unit offers 4 beds.

Guest Reviews
7.9
Good
Location
Mantra The Observatory boasts a prime location that consistently impresses its guests. Situated right across from Town Beach, visitors are treated to spectacular ocean views from their rooms and balconies. The close proximity to the beach, shops and restaurants makes it an ideal spot for convenience and enjoyment. Many reviews highlight the ease of walking into the town center, providing easy access to local attractions and amenities.

Guests frequently praise the spacious and clean apartments, noting that the hotel's facilities, including a nice indoor pool and modern amenities, contribute to a comfortable stay. With parking readily available, the convenience extends to those traveling by car. The views from higher floors are particularly stunning, offering panoramic sights of the beach and park.

The hotel's central location is perfect for beach lovers and those who appreciate a scenic coastal walk. The immediate access to beachside cafes and restaurants adds an extra layer of satisfaction. Overall, Mantra The Observatory excels in offering a fantastic setting that perfectly blends oceanfront tranquility with city convenience.

Breakfast
The breakfast experience at Mantra The Observatory is well-regarded with several guests highlighting the convenience and quality of the Milkbar Cafe located downstairs. Many emphasized the range of breakfast options available, which also cater to dinner preferences. The staff at the cafe were noted for their pleasant service, despite occasional delays in fulfilling requests for breakfast essentials like bowls and spoons.

Guests enjoyed the possibility of having a very good breakfast next to their apartments, making for a convenient and enjoyable start to their day. Some reviews appreciated the in-room amenities, such as a toaster, allowing for a simple and quick breakfast option. The cafe's coffee and breakfast offerings were consistently described as excellent, adding to the positive dining experience. Additionally, the hotel's great veranda provided a pleasant setting for enjoying meals and drinks.

Overall, the breakfast arrangements at Mantra The Observatory added to the satisfaction of guests, contributing to an enjoyable stay.

Dinner
Visitors to Mantra The Observatory tend to have varied experiences regarding dining options. The convenience of a nearby club is frequently highlighted for its reasonable pricing, making it a popular choice. For breakfast and dinner, the area offers plenty of options, albeit the restaurants close by might cater to higher budgets, not necessarily ideal for the average family. The Milk Bar Cafe gets rave reviews for its brunch and lunches, providing delicious food and a great atmosphere. One standout is the bistro at the local bowling club, which guests found quite satisfactory. Additionally, the proximity of a good RSL just a minute away adds to the dining allure. While the on-site dining room wasn't mentioned, the wide array of nearby eateries compensates for this. However, some feedback suggests a need for warmer food and more affordable coffee at certain venues. The setting near a big park, rock wall and skate park, coupled with seaside views, enhances the overall experience, even if some logistics, like driving to shops and restaurants, were a minor inconvenience for some guests.

Rooms
Nestled opposite Town Beach, Mantra The Observatory is a hotel boasting spacious rooms with remarkable views of the ocean. Many guests appreciate the large rooms and their cleanliness with some describing the apartments as "super clean and well maintained." The hotel offers a comfortable stay, helped by modern conveniences and well-stocked kitchen facilities in the apartments. Families find the accommodations particularly suitable due to the ample space provided.

However, it's evident that the property shows signs of wear and tear. Common feedback highlights tired, dated rooms with old fittings. Patrons noted issues like rusty shower screens, musty smells, carpets with tears and worn-out metal fridges. Although some rooms were lauded for their views, others lacked aesthetic appeal and did not match the promotional pictures.

The hotel’s facilities received mixed reviews. Visitors enjoyed amenities like the pool and the sizable balconies, but echoed a recurring need for updates and refurbishments throughout the property. Despite the hotel's cleanliness and excellent location, guests believe that more regular maintenance and modernizations could enhance the overall experience. The staff were frequently praised for their courtesy and helpfulness, adding a positive touch to what is characterized as a generally satisfactory but aging property.

Beds
Nestled close to the beach, Mantra The Observatory boasts a varied experience when it comes to their sleeping arrangements. Many guests lauded the beds as comfortable with some even describing them as the best they had ever slept in. Soft pillows and fresh linens added to the overall comfort with a handful of visitors highlighting how the "super comfy" beds contributed to a great night's sleep.

While the majority found the bedding to be clean and satisfactory, others noted discrepancies in comfort levels. A few guests experienced sagging mattresses and found the beds to be hard or old. Some mentioned that while the beds were mostly fine, they were ready for an update. There were also mixed feelings about the pillows; some found them to be as soft as clouds, while others deemed them uncomfortable.

In conclusion, while there is a general consensus on the beds being comfortable and clean, there are isolated concerns regarding their age and firmness, suggesting that the hotel could benefit from updating some of their bedding to ensure a consistently restful stay.

Cleanliness
Mantra The Observatory offers generally clean and spacious accommodations that are suitable for families. Guests have consistently praised the cleanliness of the rooms, often describing them as "spotlessly clean" and "well maintained." Housekeeping does an admirable job with fresh towels provided daily and clean, comfortable beds that make for a restful stay.

However, a number of reviewers have expressed concerns over specific aspects of cleanliness. Some rooms, while cleaned well, have been found with dated and worn-out fittings, alongside issues such as mold in the showers, unclean carpets and dirty sinks. There have also been reports of unpleasant smells in certain areas, including musty carpets and occasional bathroom odors.

Despite some instances where cleanliness was not up to par, the staff have been described as helpful and accommodating and the location offers easy access to amenities like a washer/dryer. The property may benefit from some updates and deeper cleaning in specific spots, but overall, it provides a decent and clean environment for a comfortable stay.

Staff
At Mantra The Observatory, the staff consistently earn high marks for their friendliness and professionalism. Guests frequently mention the warm welcome received from the front desk team with ease of check-in noted as a standout feature. Both the reception and housekeeping teams are lauded for their cheerful and friendly demeanor with some guests giving special mentions to individuals like Andy and Rachel for their exceptional service.

The housekeeping staff is particularly praised for their efficiency and promptness in daily room cleaning. They are described as not only diligent but also very pleasant to interact with, enhancing the overall guest experience. The maintenance staff, too, receive kudos for being super helpful and quick to respond to any issues.

Guests also appreciate the staff's accommodating nature with many instances where late arrivals or special requests were smoothly managed. The consistent willingness of the staff to go above and beyond is highlighted, whether it’s through providing helpful directions, catering to every need or allowing rescheduling when necessary.

Overall, the staff at Mantra The Observatory are characterized as friendly, polite and accommodating, creating an inviting and supportive atmosphere that significantly elevates the guest experience.

Wi-Fi
Visitors to Mantra The Observatory have expressed a range of experiences with the hotel's Wi-Fi service with frequent mentions of both significant issues and occasional positives. While the hotel offers free Wi-Fi, guests often find the service unreliable with reports of an unstable connection and frequent disconnections. Some noted that signing up for loyalty programs was necessary to access the free Wi-Fi, which was an inconvenient process and didn’t guarantee a working connection. Many highlighted the lack of Wi-Fi availability and at times, the non-existent service during their stay, which was particularly frustrating for those requiring a stable internet connection. Despite the predominant issues, a few guests did find the internet to be strong and reliable, indicating there may be occasional periods or locations within the hotel where the service functions optimally. Overall, the inconsistency and difficulty in accessing the Wi-Fi at Mantra The Observatory is a significant point of concern for many visitors.

Pool
Mantra The Observatory boasts an impressive indoor pool area that receives consistent praise from guests. The pool is frequently described as clean, well-maintained and beautiful, providing a great space for relaxation. Visitors highlight the warmth and comfort of the heated pool, making it an appealing option even in colder weather. The facility includes a spa and a sauna, both of which complement the pool area and contribute to an overall excellent guest experience.

Many guests find the swimming pool to be fantastic and relaxing with some noting that it is a hit among children. The pool area is reported to be spacious and pleasant with an inviting atmosphere that suits visitors of all ages. Despite some occasional reports of crowding and noise during peak times, the indoor pool is considered one of the top features of the hotel.

The pool’s indoor setting allows it to be enjoyed year-round, making it a reliable amenity regardless of weather conditions. The addition of a sauna and jacuzzi adds further appeal, providing multiple options for unwinding. However, a few guests mentioned instances where the pool area, including the spa, was closed or not sufficiently heated, which slightly detracted from their overall experience.

In summary, the pool area at Mantra The Observatory is a standout feature, highly regarded for its cleanliness, warmth and overall quality. It's a family-friendly facility that offers great value and considerable enjoyment, complementing the hotel’s reputation as a comfortable and relaxing destination.

Beach
Mantra The Observatory, perfectly situated near Town Beach, offers an ideal destination for beach lovers. Its enviable beachfront location means guests can enjoy easy access to the beach with many rooms offering stunning ocean and park views. Just a short walk or a few meters across the road, the beach is practically at the doorstep, making beach walks and oceanfront relaxation incredibly convenient. The proximity to local attractions and parks further enhances the appeal, providing both natural beauty and recreational options. Whether it's enjoying a quiet room with great beach views or simply appreciating the coastline across the road, the hotel's location consistently garners praise for its unparalleled access to the beach.

Parking
Mantra The Observatory offers a range of parking options that have generally received positive feedback from guests. The hotel provides secure, undercover and underground parking, making it convenient for guests to access their rooms easily from the car park. On-site parking is available and included in the room price, which many guests found to be a great bonus. The security of the parking area is frequently highlighted as a strong point, ensuring peace of mind for visitors.

While there is ample parking in the garage and plenty of street parking for larger vehicles, some guests mentioned that the parking bays were a bit tight and vehicles over 2 meters may struggle. Despite a few challenges like tight spaces and occasional difficulty maneuvering, the overall sentiment is that the parking facilities are both sufficient and convenient.

Additionally, for those needing it, there is a lift directly from the basement car park to the rooms, adding another layer of convenience. Some minor concerns were raised about the cleanliness of the free parking and the potential for vehicle damage from the front gutters, but these issues seem to be in the minority.

Overall, the hotel’s parking facilities have been well-received, providing a hassle-free experience for most guests.

Family
Mantra The Observatory stands out as a family-friendly resort that offers a welcoming and spacious environment for families of all sizes. The resort's units are large enough to comfortably accommodate families, including those traveling with baby cots or larger groups of up to five members. Guests repeatedly note the resort's suitability for family vacations with rooms that are spacious and well-equipped, allowing for a comfortable and enjoyable stay.

The resort's family-oriented facilities are complemented by its convenient location. The beach is just a short walk away, enhancing the holiday experience with easy access to seaside activities. Kids and adults alike can appreciate the nice pool area, perfect for relaxing and splashing around.

Safety and cleanliness are also highlighted, making it a secure place for families to unwind. Highly recommended for family stays, Mantra The Observatory provides a combination of large, comfortable rooms, suitable kitchen amenities and a child-friendly atmosphere, all contributing to a fantastic family holiday experience.

4 Star
Mantra The Observatory lives up to its reputation as a four-star property, consistently meeting the standards expected of such a rating. Guests acknowledge it as a great four-star hotel, noting its excellent value for money, accurate rating and suitability for short stays. The hotel features nice rooms and an ideal location close to the beach, making it convenient for visitors looking to explore the area on foot.

The staff are frequently described as kind and attentive, contributing to the overall positive experience. The level of service provided is in line with four-star expectations with room service being a notable aspect. Despite a few criticisms regarding noise and some areas appearing shoddy, the high standard of accommodation and practicality are often highlighted.

While there are mixed opinions on whether it fully meets the four-star criteria with some guests surprised by certain shortcomings, the overall consensus is that Mantra The Observatory offers excellent four-star accommodation and great value for money.

Heated Pool
Mantra The Observatory features a fantastic indoor heated pool that guests find particularly enjoyable. The warm water offers a delightful escape during the colder months with reviewers highlighting its comfort and the added benefit it provides in winter and autumn. The pool area is noted for its convenience and contributes positively to the overall stay experience. Despite a minor comment regarding noise due to a draft, the indoor heated pool remains a standout amenity, appreciated for its warmth and inviting atmosphere.

Indoor Pool
The indoor pool at Mantra The Observatory frequently stands out from guest reviews, receiving high praise for its excellent condition and superb facilities. Many visitors appreciate the indoor heated pool, noting its warmth, which is especially beneficial during cooler months like autumn and winter. The indoor pool was consistently described as great for kids and equally enjoyable for adults, thanks to the addition of a sauna and spa – both noted for being nice and warm.

Described as beautiful and great, families loved that their children could enjoy the mineral pool, while they appreciated the relaxation and comfort the pool area provided. Despite some isolated remarks about availability issues and mould, the overall sentiment remains positive. The pool area, particularly its cleanliness and condition, has left many guests with memorable experiences during their stay.

Luxury
Mantra The Observatory is frequently praised for its luxurious accommodations, offering guests a truly upscale experience. The modern units provide high-end amenities, blending comfort with a sense of sophistication. The property, described repeatedly as luxurious, boasts spacious rooms that are clean and provide an overall wonderful atmosphere. Additionally, guests can enjoy nice views, further enhancing the appeal of this notable destination. These features collectively contribute to the property's luxury feel, ensuring a memorable stay.

Romantic
Mantra The Observatory offers an ideal setting for couples seeking a romantic retreat. The accommodation is perfectly sized for two, providing a comfortable and intimate atmosphere for guests. Located in a beautiful spot, it is well-suited for romantic getaways and vacations, consistently delivering on high standards. Visitors frequently praise the excellent location and service tailored for couples, alongside wonderful ocean views that enhance the overall romantic feel of the stay. The apartments are noted for their comfort and ideal features, making it a favored choice for couples looking to spend quality time together.

Beachfront
Mantra The Observatory shines as a beachfront paradise, offering beautiful, clean and spacious accommodations directly on the beach. Guests highly praise its perfect and convenient location, being just steps away from the ocean. The breathtaking views from the rooms, especially the stunning ocean and Town Beach vistas, add an extra layer of charm to the stay.

Visitors appreciate the proximity for beach walks and highlight the sunny balconies that provide wonderful ocean views. The hotel's superb apartments and exceptional setting, right across from the beach, make it a top choice for a coastal getaway. Its remarkable location, adjacent to and sometimes directly facing the beach, consistently earns glowing recommendations from travelers seeking a serene and picturesque retreat.


Yes, Mantra The Observatory has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Mantra The Observatory.

No, Mantra The Observatory doesn't allow dogs.

Yes, parking facilities are available at Mantra The Observatory.

No, Mantra The Observatory doesn't have a gym.

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