Neat Hotel Avenida
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Summary of reviewsNeat Hotel Avenida has earned high praise from visitors, particularly for its exceptional location in the heart of Ponta Delgada. Guests appreciate its proximity to pedestrian streets brimming with restaurants, shops, bars and its closeness to the sea, marina and airport. The hotel's central positioning makes it a perfect base for exploring São Miguel with many attractions easily accessible on foot. The nearby underground parking and friendly, helpful staff further enhance its convenience and appeal.
The breakfast service at Neat Hotel Avenida generally receives positive remarks for its delicious and fresh offerings, especially the fresh bread and traditional products. The early service time starting at 4 AM is particularly appreciated. Despite some opinions regarding its limited diversity and pricing, the overall feedback suggests that most guests enjoy the variety and quality of the breakfast.
Rooms at the hotel are often described as clean, spacious and comfortable with many guests finding them bright and airy. Families benefit from the availability of connecting rooms and the beds are generally deemed comfortable. However, there are occasional mentions of dated decor and minor maintenance issues. Despite this, the overall sentiment favors a pleasant and comfortable stay.
Cleanliness is a strong point for Neat Hotel Avenida with frequent references to the spotless conditions of both the rooms and common areas. Guests are pleased with the impeccable cleaning services and modern appearance, although there are rare mentions of hygiene concerns.
The hotel's staff receives widespread acclaim for their friendliness, warmth and attentiveness. The team is noted for being helpful, patient and ready to go the extra mile to ensure guest satisfaction. Specific staff members are often highlighted for their exceptional service, contributing significantly to a welcoming atmosphere. Communication, including fluency in English, further enhances the positive experiences.
While the beds receive mixed feedback, many guests find them comfortable and suitable for a restful sleep. There are some comments about the firmness and size of the beds, indicating room for improvement. Overall, the comfort of the beds is viewed positively, contributing to the overall favorable impression of the hotel.
In summary, Neat Hotel Avenida stands out for its prime location, clean and comfortable accommodations and exceptional staff, making it a top choice for visitors to Ponta Delgada.
Categories
The breakfast service at Neat Hotel Avenida generally receives positive remarks for its delicious and fresh offerings, especially the fresh bread and traditional products. The early service time starting at 4 AM is particularly appreciated. Despite some opinions regarding its limited diversity and pricing, the overall feedback suggests that most guests enjoy the variety and quality of the breakfast.
Rooms at the hotel are often described as clean, spacious and comfortable with many guests finding them bright and airy. Families benefit from the availability of connecting rooms and the beds are generally deemed comfortable. However, there are occasional mentions of dated decor and minor maintenance issues. Despite this, the overall sentiment favors a pleasant and comfortable stay.
Cleanliness is a strong point for Neat Hotel Avenida with frequent references to the spotless conditions of both the rooms and common areas. Guests are pleased with the impeccable cleaning services and modern appearance, although there are rare mentions of hygiene concerns.
The hotel's staff receives widespread acclaim for their friendliness, warmth and attentiveness. The team is noted for being helpful, patient and ready to go the extra mile to ensure guest satisfaction. Specific staff members are often highlighted for their exceptional service, contributing significantly to a welcoming atmosphere. Communication, including fluency in English, further enhances the positive experiences.
While the beds receive mixed feedback, many guests find them comfortable and suitable for a restful sleep. There are some comments about the firmness and size of the beds, indicating room for improvement. Overall, the comfort of the beds is viewed positively, contributing to the overall favorable impression of the hotel.
In summary, Neat Hotel Avenida stands out for its prime location, clean and comfortable accommodations and exceptional staff, making it a top choice for visitors to Ponta Delgada.
Business Hotel
This hotel offers four conference and meeting rooms. It provides a professional and comfortable environment. The hotel is located in the heart of Ponta Delgada.
Accessible Hotel
Neat Hotel Avenida offers facilities for disabled guests in both guest rooms and common areas. The entire unit is wheelchair accessible, and upper floors are accessible by elevator, with a wheelchair-accessible path of travel.
Hotel with Gym
This hotel provides a fitness center for guests. This amenity allows visitors to maintain their workout routines conveniently during their stay.
3-Star Hotel
Located in the heart of Ponta Delgada, this hotel offers rooms with city views. With excellent friendly reception staff, the rooms are clean and near many cafes and restaurants, offering convenience to guests. It provides a great base for exploring the island.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
About Neat Hotel Avenida
License: 962/RNET
Guest Reviews
Location
The central positioning of the hotel makes it a perfect base for exploring São Miguel with many attractions and amenities within walking distance. Visitors appreciate the convenience of nearby underground parking, as well as the accessibility to the city center and coastline. The favorable location is complemented by the hotel's well-maintained facilities and friendly, helpful staff, who contribute to an enjoyable stay.
Overall, the Neat Hotel Avenida offers an excellent location, making it a superb choice for travelers looking to immerse themselves in the heart of Ponta Delgada.
Breakfast
However, not all feedback is entirely positive. Some guests feel the breakfast lacks diversity and would benefit from offering more hot dishes. There is also a perception that the breakfast is sometimes too simple, monotonous for longer stays and not always worth the additional charge of €10.5. The organization and pricing of the breakfast seem to confuse some guests with several noting that it feels somewhat expensive and expressing a desire for it to be included in the room price.
Despite some critiques, the generally positive remarks about the quality and taste of the breakfast, combined with its convenient early serving time, suggest that most guests enjoy starting their day with the offerings at Neat Hotel Avenida.
Rooms
Several reviewers appreciate the bright, airy quality and the overall pleasant atmosphere of the rooms. Families benefit from the availability of connecting rooms, which are noted as particularly comfortable. The hotel's convenient location is another common positive point.
However, not all feedback is entirely favorable. Some guests mention the dated appearance and basic nature of the rooms, pointing out that certain aspects could use renovation. Complaints include old bathrooms, occasional cleaning oversights and issues with water temperature stability.
Despite these minor drawbacks, the majority perspective appears to lean towards a favorable experience, highlighting the rooms as clean, comfortable and spacious to ensure a pleasant stay.
Beds
Cleanliness
The buffet breakfast at the hotel receives positive feedback, adding to the overall experience. Despite a few isolated incidents – such as occasional issues with bathroom hygiene or a rare sighting of a cockroach – guests generally find the cleanliness standards to be good or excellent. The staff’s friendliness and availability further enhance the stay, making Neat Hotel Avenida a recommended option for those prioritizing cleanliness in a prime location.
Staff
Guests consistently note that the staff is helpful, patient and always available, willing to go the extra mile to ensure a pleasant stay. The front desk team is particularly highlighted, often organizing activities like island minivan trips to accommodate their guests' needs and enhance their experience.
Specific staff members, such as Carolina Vieira, receive special mentions for their exceptional demeanor. Overall, the hotel's staff is described as top-notch with kind and happy smiles that contribute significantly to the overall guest satisfaction.
While there are isolated mentions of a lack of staff or occasional unkindness, the overwhelming sentiment is one of high praise for the team's friendliness, helpfulness and professionalism. The staff's ability to communicate effectively, including fluency in English, also adds to the numerous favorable experiences. In summary, the service at Neat Hotel Avenida greatly enriches the stay, characterizing the hotel as a superb choice for visitors.
No, Neat Hotel Avenida doesn't have any pool.
No, a spa isn't available at Neat Hotel Avenida.
No, Neat Hotel Avenida doesn't allow dogs.
No, parking facilities aren't available at Neat Hotel Avenida.
Yes, Neat Hotel Avenida has a gym.
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