Comfort Inn & Suites enjoys a highly praised location close to Quebec City and the Trans-Canada Highway 20, offering easy access to Montreal and Quebec. The hotel's surroundings include numerous restaurants, gas stations, grocery stores and car charging stations. Guests appreciate its strategic placement, providing a tranquil environment separate from the bustling city center but still within a short drive to key areas. This balance of accessibility and serenity, along with amenities like luggage trolleys, free breakfast and spacious rooms, garners high marks from visitors.
The breakfast service at
Comfort Inn & Suites is well-received, featuring a variety of hot and cold food items, such as scrambled eggs, sausages, baked beans and fruit. Guests commend the generous servings, good coffee and healthy options available. Staff members are noted for their kindness and efficiency in maintaining well-stocked food counters and adequate seating. Some areas for improvement include extending breakfast hours, offering more gluten-free choices and expanding the dining space to alleviate crowding.
Guests find the nearby dining options convenient for dinner with a range of choices available within close proximity. Although concerns exist regarding the food quality and temperature during breakfast hours, the overall practicality of dining options around the hotel is appreciated.
Reviews about the rooms at
Comfort Inn & Suites are mostly positive, praising the spaciousness, cleanliness and comfortable bedding. Some guests did note areas needing attention, such as outdated decor, noisy appliances and occasional unpleasant odors. Soundproofing issues were also mentioned with some guests experiencing disturbances from neighboring rooms or outdoor noise. Despite these drawbacks, the rooms are generally viewed as offering a comfortable stay.
Cleanliness is a defining feature of
Comfort Inn & Suites with frequent praise for the super clean rooms and well-maintained beds and bathrooms. There are occasional reports of lapses in public area cleanliness and isolated incidents of unclean rooms, but the overall sentiment is positive. The hotel is largely seen as providing a clean and comfortable environment.
The staff at
Comfort Inn & Suites receive high marks for their professionalism, friendliness and helpfulness. Receptionists are particularly commended for their efficiency and multilingual capabilities, making check-in smooth and addressing guest inquiries promptly. The overall guest experience is significantly enhanced by the attentive and welcoming staff, contributing to a pleasant stay.
The Wi-Fi service generally garners positive feedback for its reliability and speed, though some guests report occasional connectivity issues. These instances are overshadowed by the broader sentiment of effective and accessible internet service.
While the spa facilities receive mixed reviews, some guests appreciate the pleasant whirlpool and indoor pool. Complaints tend to center on cleanliness, technical problems and excessive chlorine. Despite these issues, the spa remains a functional part of the hotel's amenities.
The fitness room is well-maintained and clean, equipped with essential workout gear. Despite occasional equipment malfunctions, guests are typically satisfied with the gym's cleanliness and functionality. The small pool is also appreciated, particularly by families, despite some reports of noise and cleanliness issues.
The pool is generally considered clean and enjoyable, especially for children, though concerns about overcrowding, maintenance and water quality are noted. The small indoor heated pool, while functional, sometimes struggles with consistent upkeep.
Parking at
Comfort Inn & Suites is generally favorable with ample free parking space, ease of access and convenient location near the highway. The inclusion of electric vehicle charging stations, both free and paid, adds to the convenience. Guests find the parking situation satisfactory, although minor improvements such as better signage for EV chargers could enhance the experience.
The beds receive high praise for comfort, especially the king-size options. Guests frequently highlight the comfort of the soft mattresses and pillows, contributing to restful sleep. While there are comments about the double and sofa beds being less comfortable, the main beds are widely appreciated for their softness and cleanliness, adding to a positive overall stay experience.