Райский Дворик
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Summary of reviews'Райский Дворик' is a charming retreat located just outside Kyiv, characterized by its serene environment, lush greenery and proximity to both the Desna River and a lake. The hotel offers ideal amenities for families, such as a lovely pool and play areas for children, while also drawing sports enthusiasts due to its nearby tennis club. Accessibility is a highlight with quick travel from Kyiv and convenient shopping at a large "Fora" store nearby. Despite being near a road, the area remains peaceful and clean, creating a perfect getaway close to the city.
The breakfast experience at 'Райский Дворик' has garnered mixed reviews. While included in the room price, guests often find the 10:00 AM start time inconvenient with some encountering limited menu options, slow service and occasional unavailability of items. However, the food's presentation and taste are appreciated by some, marking the overall breakfast experience as acceptable yet inconsistent.
Dinner at the hotel is praised for its delicious cuisine with dishes like shashlik and grilled ribs receiving commendations. In-room dining is particularly satisfying. Nonetheless, slow and inattentive service, along with unprofessional behavior from staff, detract from the overall dining experience, creating a disparity between food quality and service efficiency.
Rooms at 'Райский Дворик' offer a spacious and clean environment, often praised for their comfort and essential amenities. However, inconsistencies in maintenance, such as uncomfortable mattresses, missing essentials and cold temperatures in some rooms, affect guest satisfaction. Despite these issues, the serene and cozy ambiance of the rooms is often highlighted.
Cleanliness presents a mixed picture with many guests appreciating the tidy and well-kept rooms and pool area. However, issues such as mold, dust and musty smells indicate a need for more consistent housekeeping. The stylish design and well-maintained surroundings receive positive mentions.
Staff feedback is varied with some guests noting friendly, polite and efficient service, particularly from the administration and housekeeping teams. However, unprofessional and inattentive behavior from certain staff members negatively impacts the overall experience. More consistent and professional service could significantly enhance guest satisfaction.
Wi-Fi connectivity at 'Райский Дворик' is another area with mixed results. While some guests find the internet service adequate, others experience issues with poor connections and slow speeds, especially in economy rooms. Clearer information and more reliable service would benefit future guests.
The well-regarded pool stands out as a highlight, praised for its cleanliness and abundance of sun loungers. The surrounding green and pleasant grounds provide a relaxing atmosphere, although occasional overcrowding and additional usage fees are noted.
Parking at 'Райский Дворик' is described as challenging due to the small private parking area, often leading guests to park on the roadside. However, the hotel's location allows for quick travel to Kyiv.
For families, the hotel offers appealing amenities and ample play areas, but issues like cold floors and modest food portions may require attention to ensure a completely enjoyable stay.
Lastly, the comfort of the beds receives considerable criticism due to old and uncomfortable mattresses. Improvements in bed quality and condition are essential for ensuring a pleasant stay for future guests.
Overall, 'Райский Дворик' is a picturesque and convenient retreat with significant potential, although enhancements in service quality, room amenities and consistency in cleanliness and comfort are needed to fully meet guest expectations.
Categories
The breakfast experience at 'Райский Дворик' has garnered mixed reviews. While included in the room price, guests often find the 10:00 AM start time inconvenient with some encountering limited menu options, slow service and occasional unavailability of items. However, the food's presentation and taste are appreciated by some, marking the overall breakfast experience as acceptable yet inconsistent.
Dinner at the hotel is praised for its delicious cuisine with dishes like shashlik and grilled ribs receiving commendations. In-room dining is particularly satisfying. Nonetheless, slow and inattentive service, along with unprofessional behavior from staff, detract from the overall dining experience, creating a disparity between food quality and service efficiency.
Rooms at 'Райский Дворик' offer a spacious and clean environment, often praised for their comfort and essential amenities. However, inconsistencies in maintenance, such as uncomfortable mattresses, missing essentials and cold temperatures in some rooms, affect guest satisfaction. Despite these issues, the serene and cozy ambiance of the rooms is often highlighted.
Cleanliness presents a mixed picture with many guests appreciating the tidy and well-kept rooms and pool area. However, issues such as mold, dust and musty smells indicate a need for more consistent housekeeping. The stylish design and well-maintained surroundings receive positive mentions.
Staff feedback is varied with some guests noting friendly, polite and efficient service, particularly from the administration and housekeeping teams. However, unprofessional and inattentive behavior from certain staff members negatively impacts the overall experience. More consistent and professional service could significantly enhance guest satisfaction.
Wi-Fi connectivity at 'Райский Дворик' is another area with mixed results. While some guests find the internet service adequate, others experience issues with poor connections and slow speeds, especially in economy rooms. Clearer information and more reliable service would benefit future guests.
The well-regarded pool stands out as a highlight, praised for its cleanliness and abundance of sun loungers. The surrounding green and pleasant grounds provide a relaxing atmosphere, although occasional overcrowding and additional usage fees are noted.
Parking at 'Райский Дворик' is described as challenging due to the small private parking area, often leading guests to park on the roadside. However, the hotel's location allows for quick travel to Kyiv.
For families, the hotel offers appealing amenities and ample play areas, but issues like cold floors and modest food portions may require attention to ensure a completely enjoyable stay.
Lastly, the comfort of the beds receives considerable criticism due to old and uncomfortable mattresses. Improvements in bed quality and condition are essential for ensuring a pleasant stay for future guests.
Overall, 'Райский Дворик' is a picturesque and convenient retreat with significant potential, although enhancements in service quality, room amenities and consistency in cleanliness and comfort are needed to fully meet guest expectations.
Hotel with Outdoor Pool
This complex offers a seasonal outdoor pool, providing a refreshing option for guests during the summer season.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Small Hotel
Guest Reviews
'Райский Дворик' is ideally positioned just outside Kyiv, offering a peaceful retreat while still being conveniently close to the city. Its proximity to the Desna River and a nearby lake provides scenic spots for relaxation and fishing. The area is noted for its lush greenery and fresh air, creating a serene atmosphere perfect for unwinding. For families, the hotel offers ample amenities, including a lovely pool and games for children, ensuring a delightful experience for guests of all ages.
The property's location also proves advantageous for quick errands with a large "Fora" store close by. Accessibility is another highlight, as the hotel is easily reachable from Kyiv in about 10 minutes from the Troieschyna area.
Despite being near a road, the surroundings are surprisingly quiet and the hotel maintains a clean, well-kept environment. Additionally, the favorable location near a tennis club makes it an attractive choice for sports enthusiasts. With a combination of beautiful nature, convenient amenities and close proximity to Kyiv, 'Райский Дворик' offers a good value for those looking for a peaceful yet accessible getaway.
Guests at 'Райский Дворик' have mixed feelings about the breakfast offerings. Breakfast is included in the room price, yet many find its late start time of 10:00 AM inconvenient, especially for those with early schedules. While some reviewers appreciated the delicious food and beautiful presentation, others were dissatisfied with the limited menu and frequent unavailability of items. Common breakfast options include scrambled eggs, pancakes, porridge, coffee and tea with some noting a lack of variety and small, tasteless portions.
Service issues frequently marred the experience; there were numerous reports of orders being forgotten or delayed with some guests having to wait up to 30 minutes or more for their meal. In some cases, staff were hard to locate in the morning, complicating the ordering process.
Despite these drawbacks, a few guests found the breakfast acceptable and were pleased with the impressive value for money, praising the light, tasty and well-presented dishes. However, the inconsistency in delivery and quality left many guests feeling that the breakfast did not meet their expectations.
'Райский Дворик' offers a dining experience that has received mixed feedback from its guests. On the positive side, many appreciate the delicious cuisine, often praising the shashlik and grill items like ribs and potatoes. The dinner available in-room has been highlighted as particularly satisfying. Guests frequently describe the food as tasty with some specifically noting the deliciousness of the dishes and the skill of the restaurant's cooks.
However, the service aspect seems to be a significant downside. Many guests have reported slow service with food taking too long to arrive and waiters that appear inattentive or unknowing of the menu. Additionally, the manner of the staff, particularly an administrator, has been described as extremely rude, further detracting from the dining experience.
While the quality of the food receives commendation, the disparity between service quality and prices has led some guests to feel that the experience does not justify the cost. Overall, 'Райский Дворик' has potential with its flavorful cuisine but needs improvement in its customer service to enhance the overall dining experience.
Rooms at 'Райский Дворик' offer a mixed experience with a predominant emphasis on cleanliness and spaciousness. Many guests commend the rooms for being clean, comfortable and equipped with everything necessary. The spacious nature of the rooms, including features like a cozy terrace and a large living room with a sofa, table and TV, adds to the appeal. Some rooms also provide a serene and quiet atmosphere in the evenings, particularly those without windows.
However, various issues detract from the overall comfort. Common complaints include uncomfortable mattresses, missing essentials like refrigerators, water glasses and air conditioning remotes and cold temperatures in certain rooms. Maintenance seems to be inconsistent with reports of broken doors, musty smells and inadequate cleaning services, including unchanged towels and uncollected trash. Service quality also appears to be lacking with mentions of rude staff and insufficient staff presence around the pool area. While the rooms generally align with their online descriptions, some guests have noted discrepancies and worn-out features. Despite these issues, many guests appreciate the room's cleanliness, cozy ambiance and ample space.
Visitors to Райский Дворик have shared a variety of experiences regarding the comfort of the beds during their stay. Although there are some positive aspects like the provision of a mini-kitchen and outdoor table, the feedback on the mattresses is overwhelmingly critical. Many guests have detailed that the mattresses were old and uncomfortable, mentioning that the springs were highly noticeable and even dug into their bodies, making it difficult to get a good night's sleep. Some reported that the mattress protectors were in poor condition and others found the bedding to be insufficient with some beds feeling cold and damp and blankets that were too small for double beds.
While one review noted that there was a clean bed with a new mattress, it seems to be an exception amidst the overall dissatisfaction with the sleeping arrangements. Additionally, there were issues with room temperature and a lack of amenities, such as remote controls for the air conditioner and cold water. The availability of sunbeds at the pool was also mentioned as inadequate.
In summary, although Райский Дворик offers some convenient amenities, the consensus indicates a significant need for improvement in the quality and condition of the mattresses to ensure a more comfortable and pleasant stay for future guests.
'Райский Дворик' presents a mixed picture when it comes to cleanliness. Many guests appreciated the clean and tidy rooms, describing them as cozy and comfortable. The clean pool and well-maintained surroundings were repeatedly highlighted, creating a welcoming and calm atmosphere.
However, there were several concerning notes about areas needing improvement. Some found the presence of mold, dust and unpleasant smells in various parts of the hotel unsettling. Problems such as dirty floors, unchanged towels and uncleaned trash were mentioned. Despite these issues, some guests still found the facilities sufficient and well-kept, leading to a balanced mix of opinions on the overall cleanliness.
Moreover, the stylish design, availability of necessary amenities and the cleanliness of the bathroom were praised. Thus, while 'Райский Дворик' often meets guests’ expectations for a basic clean stay, consistency in housekeeping needs attention to enhance guest satisfaction uniformly.
The staff at Райский Дворик has received mixed feedback from guests. On the positive side, many guests noted that the staff is friendly, polite and responsive with the administration, in particular, being praised for their quick check-ins and resolving issues efficiently. The housekeeping team also garnered commendation for their diligent efforts to maintain cleanliness. Moreover, the restaurant staff has been described as responsive and quick with some specific mentions of friendly waiters and bartenders who contribute to a welcoming atmosphere.
However, there are notable areas for improvement. Some guests found the staff to be unprofessional, inattentive and sometimes rude. Reports of staff being busy or distracted, to the extent that guests had to repeatedly remind them to clean rooms, were common. There were also mentions of unpleasant behaviors by certain staff members, including attempts to solicit tips in an unseemly manner or being generally unhelpful and inattentive to guests' needs. It was pointed out that some staff members seemed bored or annoyed and disputes among staff were observed, which detracted from the overall experience.
In summary, while there are standout team members at Райский Дворик who strive to provide a welcoming and efficient service, there is a noticeable inconsistency in the quality and professionalism of the service provided by the staff. Further training and a more consistent approach to guest service could help elevate the overall guest experience.
Райский Дворик offers a mixed experience when it comes to Wi-Fi connectivity. While some guests report decent and occasionally excellent internet service throughout the property, others face frustrating inconsistencies. The Wi-Fi is reportedly accessible in specific areas of the hotel but doesn't reach the economy rooms, which can cause inconvenience for those staying there. Reviewers frequently mention issues such as poor connections, slow speeds and intermittent service interruptions, indicating that reliable internet access can be a challenge. No information about the Wi-Fi can compound the issue, leaving guests unprepared to troubleshoot connectivity problems. Overall, while it is possible to check emails and perform basic tasks, guests should manage their expectations regarding internet reliability at Райский Дворик.
'Райский Дворик' features a well-regarded pool, praised for its cleanliness and abundance of sun loungers, which allows guests to comfortably unwind. The pool area is well-maintained, offering a variety of seating options such as beds and chairs. The surrounding grounds are described as green, clean and pleasant, providing a relaxing atmosphere away from the city's hustle and bustle. While some reviewers noted that the pool can get crowded at times, many expressed intentions of returning specifically for the pool experience. The hotel’s staff is commended for their attentiveness and efforts to maintain a positive environment. The pool is described as large, clean and deep, perfect for a summer swim. However, a few reviews mentioned the pool being murky on occasion and noted that the pool usage incurs an additional fee. Overall, the pool at 'Райский Дворик' is considered a highlight of the hotel, offering a peaceful retreat for guests.
The parking situation at 'Райский Дворик' receives mixed reviews. While private parking is available, it often fills up, leaving some guests to park on the roadside. The parking area is described as small, so finding a spot can be challenging. Despite this, the hotel's convenient location near the city limits allows for quick travel to Kyiv by car.
Райский Дворик offers a mixed experience for families with children. The hotel features several amenities and spaces accommodating young guests, such as designated play areas and a shallow section in the pool for safe swimming. The stunning surroundings and spacious environment provide ample room for kids to play, creating an ideal setting for a family vacation. However, it's important to note some shortcomings, such as the cold floors, necessitating footwear indoors and the overall cool temperature in the rooms, despite the availability of warm blankets. Some guests found the portions of food modest and the experience more stressful than relaxing. While it illustrates great potential as a comfortable family retreat, certain aspects may require attention for a fully enjoyable stay.
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Location
The property's location also proves advantageous for quick errands with a large "Fora" store close by. Accessibility is another highlight, as the hotel is easily reachable from Kyiv in about 10 minutes from the Troieschyna area.
Despite being near a road, the surroundings are surprisingly quiet and the hotel maintains a clean, well-kept environment. Additionally, the favorable location near a tennis club makes it an attractive choice for sports enthusiasts. With a combination of beautiful nature, convenient amenities and close proximity to Kyiv, 'Райский Дворик' offers a good value for those looking for a peaceful yet accessible getaway.
Breakfast
Service issues frequently marred the experience; there were numerous reports of orders being forgotten or delayed with some guests having to wait up to 30 minutes or more for their meal. In some cases, staff were hard to locate in the morning, complicating the ordering process.
Despite these drawbacks, a few guests found the breakfast acceptable and were pleased with the impressive value for money, praising the light, tasty and well-presented dishes. However, the inconsistency in delivery and quality left many guests feeling that the breakfast did not meet their expectations.
Dinner
However, the service aspect seems to be a significant downside. Many guests have reported slow service with food taking too long to arrive and waiters that appear inattentive or unknowing of the menu. Additionally, the manner of the staff, particularly an administrator, has been described as extremely rude, further detracting from the dining experience.
While the quality of the food receives commendation, the disparity between service quality and prices has led some guests to feel that the experience does not justify the cost. Overall, 'Райский Дворик' has potential with its flavorful cuisine but needs improvement in its customer service to enhance the overall dining experience.
Rooms
However, various issues detract from the overall comfort. Common complaints include uncomfortable mattresses, missing essentials like refrigerators, water glasses and air conditioning remotes and cold temperatures in certain rooms. Maintenance seems to be inconsistent with reports of broken doors, musty smells and inadequate cleaning services, including unchanged towels and uncollected trash. Service quality also appears to be lacking with mentions of rude staff and insufficient staff presence around the pool area. While the rooms generally align with their online descriptions, some guests have noted discrepancies and worn-out features. Despite these issues, many guests appreciate the room's cleanliness, cozy ambiance and ample space.
Beds
While one review noted that there was a clean bed with a new mattress, it seems to be an exception amidst the overall dissatisfaction with the sleeping arrangements. Additionally, there were issues with room temperature and a lack of amenities, such as remote controls for the air conditioner and cold water. The availability of sunbeds at the pool was also mentioned as inadequate.
In summary, although Райский Дворик offers some convenient amenities, the consensus indicates a significant need for improvement in the quality and condition of the mattresses to ensure a more comfortable and pleasant stay for future guests.
Cleanliness
However, there were several concerning notes about areas needing improvement. Some found the presence of mold, dust and unpleasant smells in various parts of the hotel unsettling. Problems such as dirty floors, unchanged towels and uncleaned trash were mentioned. Despite these issues, some guests still found the facilities sufficient and well-kept, leading to a balanced mix of opinions on the overall cleanliness.
Moreover, the stylish design, availability of necessary amenities and the cleanliness of the bathroom were praised. Thus, while 'Райский Дворик' often meets guests’ expectations for a basic clean stay, consistency in housekeeping needs attention to enhance guest satisfaction uniformly.
Staff
However, there are notable areas for improvement. Some guests found the staff to be unprofessional, inattentive and sometimes rude. Reports of staff being busy or distracted, to the extent that guests had to repeatedly remind them to clean rooms, were common. There were also mentions of unpleasant behaviors by certain staff members, including attempts to solicit tips in an unseemly manner or being generally unhelpful and inattentive to guests' needs. It was pointed out that some staff members seemed bored or annoyed and disputes among staff were observed, which detracted from the overall experience.
In summary, while there are standout team members at Райский Дворик who strive to provide a welcoming and efficient service, there is a noticeable inconsistency in the quality and professionalism of the service provided by the staff. Further training and a more consistent approach to guest service could help elevate the overall guest experience.
Wi-Fi
Pool
Parking
Family
Yes, Райский Дворик has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Райский Дворик.
No, Райский Дворик doesn't allow dogs.
Yes, parking facilities are available at Райский Дворик.
No, Райский Дворик doesn't have a gym.
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