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Summary of reviewsHotel Dan Inn Poços de Caldas, centrally situated in the heart of Poços de Caldas, garners high praise for its prime location. Guests frequently laud the hotel's proximity to the main square, tourist attractions, restaurants, shops and essential amenities, marking it as a highly convenient choice for both business and leisure travelers. The term "perfect location" appears often in reviews, underscoring the effortless access to local attractions on foot.
The breakfast service at the hotel is another highlight, often described as delicious and varied with numerous options from fresh fruits to cheeses and even live saxophone music creating a cozy atmosphere. Guests appreciate the attentive and courteous breakfast staff with constant replenishment ensuring a fresh and ample meal. While some found the breakfast simplistic, the majority of the feedback is positive, viewing it as a standout feature of their stay.
The dinner experience, however, received mixed reviews. While some guests enjoyed the variety and quality of meals, others found it inconvenient to walk nearly three blocks to the associated hotel for dinner service. Despite this, many still considered the half-board package a good deal for cost-conscious travelers.
When it comes to the rooms, the feedback suggests a need for improvement. The rooms are generally described as small, outdated and in need of better maintenance and cleanliness. Issues cited include dusty conditions, moldy smells and lack of proper ventilation. Despite some praise for comfortable beds, the overall sentiment indicates that room quality does not match promotional expectations.
Cleanliness at the hotel receives mixed reviews as well. While some guests found the hotel and rooms clean with polite housekeeping staff, others encountered significant issues such as dirty rooms upon arrival, inconsistent cleaning services and problems in bathroom hygiene.
The staff at Hotel Dan Inn Poços de Caldas receives consistent accolades for their exceptional service. Guests frequently commend the staff's kindness, attentiveness and willingness to assist, highlighting specific individuals for their top-notch service. Check-in and check-out processes are smooth, adding to the positive guest experience.
The hotel's Wi-Fi, on the other hand, has mixed feedback. Some find it satisfactory and seamless, while others report issues with weak signals and unstable connections. This contrasts with the generally favorable impression of other amenities like the pool, which, despite some remarks on its small size and need for better maintenance, is appreciated as a recreational option.
Families find the hotel highly accommodating with facilities and services catering to children, contributing to a pleasant family experience. The hotel's close proximity to child-friendly attractions, along with the availability of amenities like baby strollers and microwaves, makes it an ideal choice for family trips.
In summary, Hotel Dan Inn Poços de Caldas offers a central and convenient location with praiseworthy breakfast and exceptional staff service. However, there are notable areas for improvement, particularly regarding room quality, cleanliness and some aspects of service amenities like dinner and Wi-Fi. Its affordability as a three-star hotel presents it as a reasonable option for budget-conscious travelers seeking a basic, centrally-located stay. Show more
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Categories
Family Friendly Hotel
Its central location provides easy access to family-friendly attractions in Poços de Caldas. The hotel offers spacious family rooms that provide ample space for everyone to relax.
Cheap Hotel
The hotel has a central location. It offers a variety of amenities at a reasonable price.
3-Star Hotel
This hotel boasts a prime location in the heart of Poços de Caldas, near Pedro Sanches Square. It provides free Wi-Fi and is close to cable cart access and other tourist attractions.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Room Types
Standard Double RoomThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom.
Standard Quadruple RoomThis quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Double or Twin RoomThis twin/double room includes a flat-screen TV with cable channels and a private bathroom.
Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Family RoomThis family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Standard Triple RoomThe unit offers 3 beds.
Guest Reviews
Location
Hotel Dan Inn Poços de Caldas boasts an unparalleled position in the heart of Poços de Caldas, garnering praise for its incredibly central location. Its proximity to the main square, popular tourist spots, a variety of restaurants, shops and essential amenities like pharmacies and markets, makes it a convenient choice for travelers.
Guests repeatedly highlight the ease of accessing local attractions on foot, underscoring the hotel's ideal location for those who prefer to explore the city center without relying on transportation. The term "perfect location" often appears in reviews, reflecting the guests' appreciation for the hotel's strategic placement in the city's core.
In addition to the prime location, patrons frequently commend the friendly and helpful staff, as well as the notable customer service. Some reviews mention that the location, coupled with a good breakfast and comfortable rooms, provides excellent value for money.
However, the reviews are overwhelmingly positive about the hotel's centrality, emphasizing its role in enhancing the overall convenience and enjoyment of their stay. Whether visiting for business or leisure, the central positioning of Hotel Dan Inn Poços de Caldas makes it an excellent base for exploring the vibrant city's offerings.
Breakfast
Guests overwhelmingly praise the breakfast at Hotel Dan Inn Poços de Caldas. Several reviews highlight its excellence, variety and consistent high quality. The breakfast is frequently described as very good, delicious and well-served with numerous options ranging from fruits and pastries to cheeses and cold cuts. The inclusion of live saxophone music adds a delightful touch, creating a cozy and enjoyable atmosphere.
Many guests appreciated the attentiveness and kindness of the staff during breakfast service. Comments frequently mention the constant replenishment of items, ensuring a fresh and plentiful meal. Highlights also include the excellent coffee and nourishing offerings, providing good hygiene and organization.
While a few reviews noted limited variety or the breakfast being somewhat simple, the majority found it satisfactory and sufficient. The breakfast notably met or exceeded guests' expectations with several stating it was the most redeeming feature of their stay. The positive mentions of a perfect breakfast, exceptional service and delicious food suggest that breakfast at Hotel Dan Inn Poços de Caldas is a highly valued aspect of the guest experience.
Dinner
The dinner experience at Hotel Dan Inn Poços de Caldas received mixed reviews from guests. A notable inconvenience for many was that dinner was served at another hotel in the same chain, which required a walk of nearly three blocks. Despite this, some guests found the food to be very good and appreciated the variety and delicious meals provided. The half-board package, including dinner, was an attractive option for those who sought convenience and cost-saving, though a few were disappointed with the limited options and occasional lack of essential items. Some guests mentioned that the dinner, though satisfactory for the price, sometimes included leftovers from lunch or was served cold. While certain elements like the juices were criticized, overall, the breakfast and dinner received favorable remarks, especially given the affordable accommodation rates.
Rooms
The rooms at Hotel Dan Inn Poços de Caldas are generally described as small and in need of significant modernization. Many guests noted issues with cleanliness, highlighting dusty conditions, mold and dirty sheets. The lack of air conditioning and proper ventilation was a common concern, as rooms tended to be stuffy and hot. Furniture was often old and in poor condition with broken or stained items noted. Noise was another issue, especially in rooms facing internal areas or near the kitchen and laundry room.
Despite these issues, some guests found the beds clean and comfortable, appreciating the basic amenities provided. However, the rooms' appearances did not always match the promotional photos, leading to some disappointment. Rooms were frequently described as dark and poorly lit with some lacking windows entirely. Overall, while the hotel has a central location, the majority of guest feedback suggests that the rooms could benefit from significant improvements and better maintenance.
Beds
The reviews for the beds at Hotel Dan Inn Poços de Caldas in the center present a mixed picture, though predominantly challenging. Among the positive comments, it is noted that some guests found the beds comfortable with a reasonable or very good mattress. There are mentions of clean towels and bed sheets in a few instances, although average pillows were also reported. For some, the beds were sufficient for a basic stay.
However, a significant number of reviews highlighted several issues. Many guests reported uncomfortable beds with descriptions of hard or overly soft mattresses and noise from bed springs. The size of the double beds was frequently described as small, which could be a concern for couples or guests looking for more space. A recurring complaint was about the cleanliness and condition of the bed linens, which were often old, stained or even torn. The bedding showed signs of wear and was sometimes described as dirty or musty, which detracted from the overall experience.
The necessity for bed and linen upgrades is apparent, as the current state seemed to be a significant letdown for many guests. Although there were mentions of comfortable beds, the general consensus leaned towards dissatisfaction due to the aging furniture and inconsistent cleaning standards.
Cleanliness
The cleanliness of Hotel Dan Inn Poços de Caldas - A melhor localização do Centro by Nacional Inn has received mixed reviews from its guests. On the positive side, some visitors praised the hotel for its top cleanliness, efficient and appropriate cleaning and the polite and helpful housekeeping staff. Others noted that the hotel was very clean with clean bed linen, towels and a generally clean environment. The hotel's cleanliness has a good standard according to several guests with tidy rooms and proper hygiene practices mentioned by a portion of reviewers.
However, several reviews also point out significant issues. Many guests found the room cleaning to be lacking with some experiencing dirty and musty-smelling rooms upon arrival. Others mentioned that the cleaning frequency was poor with some rooms not being cleaned during their stay, leading to dusty surfaces and moldy smells. The bathrooms, in particular, seemed to be a frequent source of dissatisfaction with issues ranging from mold in the shower areas to poor toilet cleaning and general bathroom hygiene.
Additionally, the hotel's rooms and facilities were often described as old and worn out, which may contribute to the perceived lack of cleanliness. Some guests also noted specific problems such as hair and fur in the bathrooms, stains in the sinks and unresponsive cleaning staff.
In summary, while some guests found their rooms and the overall hotel to be clean and well-maintained, there is a substantial amount of feedback indicating that the cleanliness standards at Hotel Dan Inn Poços de Caldas need consistent improvement.
Staff
The staff at Hotel Dan Inn Poços de Caldas, situated at the heart of the city, have garnered high praise for their exceptional service. Reviews consistently highlight the kindness, attentiveness and politeness of the employees. Check-in and check-out processes are smooth and uncomplicated with special attention given to guests with limited mobility. The reception team, particularly individuals like Natan and Alan, are noted for their top-notch service and friendliness. Various staff members from receptionists to cleaning personnel and restaurant waiters are described as courteous, receptive and always willing to assist. Despite a few mentions of service issues, the overwhelming sentiment is that the staff are dedicated professionals who excel at making guests feel welcome and cared for.
Wi-Fi
Hotel Dan Inn Poços de Caldas boasts an enviable location at the heart of the city center and receives high marks for its polite and attentive staff. However, guest experiences with the hotel's Wi-Fi are mixed. Some reviews praise the internet, describing it as satisfactory, acceptable and working without interruptions or troubles. Others note that the broadband is reasonable but prone to frequent drops, while a few reviews mention weak signals, unstable connections and overall poor performance. Though there are positive acknowledgements of the Wi-Fi, there are significant mentions of issues, indicating an area ripe for improvement.
Pool
Hotel Dan Inn Poços de Caldas, located in a prime area of the city center, has received mixed reviews about its pool facilities. Many guests appreciated having a pool available, noting its presence as a positive amenity. However, several reviews pointed to certain drawbacks. The pool was frequently described as small and in need of better maintenance with some reviews specifically mentioning issues such as cleanliness and outdated conditions. Despite these concerns, the overall impression of the hotel remains favorable for its central location, making it a convenient choice for many travelers.
Family
Hotel Dan Inn Poços de Caldas - A melhor localização do Centro by Nacional Inn is highly recommended for families, particularly those with children. Guests consistently comment on how much fun their children had with the hotel's facilities accommodating the needs of families effectively. The presence of attentive educators ensures that the little ones are well cared for, providing a great leisure activity for families. It's evident that the location is ideal for family outings with attractions that are perfect for children just five minutes away. There are also convenient amenities like microwaves for baby food and availability of baby strollers. The hotel's cozy atmosphere and the attentive staff who promptly address any issues contribute to a pleasant experience.
Despite a few mentions of room quality needing improvement, the overwhelmingly positive feedback from families indicates that the hotel is a welcoming and enjoyable place for both parents and children. Shops and playgrounds nearby add to the convenience, making it a great option for family trips. The staff's kindness and problem-solving skills further enhance the overall experience, making it an attractive choice for families looking to enjoy their holidays.
Nightlife
The area around Hotel Dan Inn Poços de Caldas offers a lively nightlife with many bars and cafes, most featuring live music that adds to the vibrant atmosphere. Guests can enjoy a variety of dining and entertainment options in close proximity to the hotel with bars and restaurants available nearby. Despite the bustling nightlife, the neighborhood also has quiet streets, providing a balance of excitement and tranquility. However, some visitors noted that the noise from live music and other guests can continue until midnight and there can be additional disturbance from activities in the municipal park and nearby evangelical churches.
3 Star
Hotel Dan Inn Poços de Caldas offers a reasonable budget option for travelers seeking a three-star stay in the city center. Guests frequently highlight the hotel as providing good value for its category, presenting a fair balance between cost and benefits. Visitors appreciate the clean and serviceable aspects of the hotel, finding it in line with three-star standards. The pricing is often regarded as reasonable, keeping in mind the amenities offered. The hotel includes essential services like its own parking, though some mention that the facilities have room for improvement and could benefit from upgrades. Overall, it is seen as a cost-effective choice for those looking for a basic, no-frills accommodation in a central location.
Outdoor Pool
The outdoor pool at Hotel Dan Inn Poços de Caldas is generally well-received by guests. Many reviews highlight that the pool is wonderful, clean and pleasant. The pool is consistently noted to be open and available for use. However, there are some suggestions for improvement, such as making the pool more appealing and addressing the lack of lighting. While some guests mentioned the pool being dirty, the majority found it to be clean and the pool staff were described as polite and helpful. Overall, the outdoor pool contributes positively to the guests' experience at the hotel.
No, Hotel Dan Inn Poços de Caldas - A melhor localização do Centro by Nacional Inn doesn't have any pool.
No, a spa isn't available at Hotel Dan Inn Poços de Caldas - A melhor localização do Centro by Nacional Inn.
No, Hotel Dan Inn Poços de Caldas - A melhor localização do Centro by Nacional Inn doesn't allow dogs.
No, parking facilities aren't available at Hotel Dan Inn Poços de Caldas - A melhor localização do Centro by Nacional Inn.
No, Hotel Dan Inn Poços de Caldas - A melhor localização do Centro by Nacional Inn doesn't have a gym.