Elfordleigh Hotel is a great value choice with exceptional service and facilities. Guests were particularly impressed with the friendly and helpful staff, great spa and gym facilities and beautiful golf course. The rooms were generally clean and comfortable with lovely views, although some guests noted issues with maintenance and cleanliness. The location in Dartmoor National Park was appreciated by many, but some guests found it too far from restaurants and bars. The breakfast and dinner menus were described as tasty and well-cooked, although some guests found the buffet breakfast lacked variety and needed reorganizing. The hotel's indoor swimming pool, sauna, steam room and jacuzzi were also praised by guests. While there were some negative experiences with WiFi and some maintenance issues, the staff's exceptional customer service, attentiveness and caring nature made guests feel welcome and valued throughout their stay. Overall, Elfordleigh Hotel is a suitable choice for a fun and enjoyable stay with beautiful views, spectacular golf course and great amenities.
ibis Plymouth offers accessible rooms with a choice of one double or two single beds. The hotel provides wheelchair access and has free parking available on-site.
Summary of reviews related to the 'Accessible' category
The ibis Plymouth has garnered positive feedback for its accessibility features. Guests frequently noted the hotel's easy and convenient access, especially from the main road. The hotel is well-equipped for those with disabilities, featuring accessible rooms with practical amenities such as walk-in showers, handrails and spacious bathrooms tailored for wheelchair users.
The accessibility extends beyond just the rooms with smooth paths and close parking, including designated disabled parking spots, which make moving around the premises easier. Guests with mobility issues and those accompanied by service animals found the hotel accommodating. Despite some areas needing modernizing and occasional comments on room size and décor, the overall experience for disabled guests remains positive, highlighting the usability and thoughtful design of the space for those with special mobility needs.
Welbeck Manor and Golf offers one Premium Super King room on the ground floor which includes a wet room. The hotel is mentioned as having wheelchair access, though it does not have a lift.
Leonardo Hotel Plymouth provides accessible bedrooms on most floors featuring wet room showers with seats and grab rails, lowered sinks with clear space, and support rails by the toilet. Rooms include lower fixtures like bedside units, wardrobe rails, and light switches. The hotel has automatic sliding doors at the entrance and three lifts accessing all floors.
Summary of reviews related to the 'Accessible' category
The Leonardo Hotel in Plymouth has received mixed feedback regarding its accessibility for guests with disabilities. While there are positive remarks about the availability of accessible rooms and bathrooms, some aspects present challenges. Accessible rooms and wheelchair-accessible elevators are available, ensuring that guests with disabilities have ease of movement within the hotel. The hotel also features ADA-compliant bathrooms and ramps for easy entrance.
However, parking posed several issues for some guests. Although accessible parking is available, the parking facility does not belong to the hotel and incurs an additional cost. Some guests found parking easy and close to the hotel, while others faced difficulties due to the parking lift not working and the absence of readily available parking areas making access with luggage challenging.
Public transport access from the hotel is convenient, aiding those using it to get around. The central location of the hotel, although beneficial for its accessibility, brings the inconvenience of noise from nearby nightclubs, affecting the comfort of some rooms.
The hotel staff receives praise for their helpfulness in accommodating mobility issues, such as assisting with seating changes and room adjustments. When issues with room sizes were raised, the staff promptly addressed them by providing better rooms with adequate space for wheelchair maneuverability.
In summary, while Leonardo Hotel in Plymouth offers a range of accessible facilities and helpful staff, certain areas, particularly parking, require improvement to better serve guests with disabilities.
This hotel offers dedicated Accessible Double Rooms with features like ample turning space, walk-in showers/wet rooms, grab rails, lowered sinks, and emergency cords. The hotel has lifts to all floors, level access, accessible public areas and meeting rooms, and accessible parking. It has received a high rating for accessibility from reviewers.
Summary of reviews related to the 'Accessible' category
Future Inn Plymouth offers commendable accessibility features, making it a suitable choice for guests with disabilities. The hotel provides accessible rooms and bathrooms designed to meet the needs of disabled visitors, including features such as accessible wet rooms and entrances. The location is central and easy to reach with accessible parking available and convenient transport links to the city center through bus and road routes.
The hotel staff are frequently noted for their friendliness and responsiveness, contributing positively to the accessible experience. Guests appreciated the practical and comfortable rooms, which were also noted for their cleanliness. Additionally, the hotel’s restaurant, Scarletts, received praise for its excellent food and lovely setting.
However, it is worth mentioning that some guests encountered minor issues such as the low height of the bed in accessible rooms and occasional lift malfunctions. Despite these occasional drawbacks, the overall feedback highlights the hotel as modern, spacious and well-equipped to cater to guests' accessibility needs. The dual utility of the hotel for both general and NHS purposes can make it feel clinical at times, yet it remains centrally located and convenient for vehicle access.
Copthorne Hotel Plymouth provides accessible rooms with wide doorways, ample floor space, additional handrails, lowered sinks, grab rails, and pull cords in the bathrooms. The hotel is wheelchair accessible and has a lift.
Summary of reviews related to the 'Accessible' category
Nestled in the heart of the city, the Copthorne Hotel Plymouth offers a prime location that allows for easy access to the rail station and nearby attractions. However, the hotel's accessibility for guests with disabilities appears to be a mixed experience. While its central position makes it accessible to various city sights, the hotel presents significant challenges for those with mobility issues. Guests have expressed concerns about the lack of step-free access at the main entrance and the absence of a lift from the underground car park, which is particularly inconvenient for anyone relying on a wheelchair or who has limited mobility. Additionally, the coded entrance suitable for disabled guests is only available between certain hours, and the route from the drop-off area to reception involves tackling multiple sets of stairs, posing difficulties for elderly visitors. On a brighter note, once inside, the hotel’s restaurant and bar offer a pleasant retreat. For those seeking accommodations with ample accessibility features, it may be worth considering other options in the area.
This hotel offers wheelchair accessible and ADA compliant guest rooms with accessible door locks, grab bars, tall toilets, adequate turning space, handheld showers, and handrails. The property has elevators and accessible routes from the public entrance to various facilities including the business center, fitness center, and restaurants.
Summary of reviews related to the 'Accessible' category
Crowne Plaza Plymouth, an IHG Hotel, offers a generally positive experience for guests with disabilities with several accessibility features and facilities receiving commendation. Many guests appreciated that the hotel is easily accessible and conveniently located, making leisure and shopping trips manageable. Accessibility is a strong point, as the hotel features rooms and bathrooms that cater to wheelchair users with accessible showers and taps being particularly noted.
Disabled parking spaces are conveniently located right by the lift, although there were some complaints about the limited number of these spaces. Most accessible rooms are positioned on the ground floor, facilitating easy entry and movement around the hotel.
However, there were consistent mentions of issues with the lifts, such as long wait times and periods where only one lift was functioning or none at all. The lack of a lift directly from the car park also posed challenges for some guests.
Despite a few drawbacks, like views of a brick wall or noise from air vents, the overall sentiment from guests highlighted the hotel's effort to provide a comfortable and accessible environment. With clean, friendly and inviting surroundings, the hotel aims to ensure a pleasant stay for all its guests, though ongoing improvements regarding the lifts and parking facilities could enhance the experience further.
The OYO Plymouth Central Hotel is widely appreciated for its prime location in the heart of Plymouth, offering travelers easy access to the city's attractions, markets, and public transport hubs. Despite minor concerns about the surrounding area, the convenience and helpful staff make it an ideal choice for those eager to explore Plymouth on foot.
Guests often praise the breakfast for its good selection and ample choices, especially considering the hotel's budget-friendly nature. While there are calls for more variety and vegan options, the continental offerings are satisfactory for many. Some critiques arise over organization and ventilation issues, but overall it meets basic breakfast needs.
The hotel's rooms are consistently lauded for their spaciousness and cleanliness, featuring modern decor and comfortable furnishings. Though the lack of windows in certain rooms is a point of contention, the rooms are generally well-presented, with large comfortable beds and modern amenities. Cleanliness is a significant strong point, with both rooms and shared spaces maintained to a high standard.
The staff at OYO Plymouth Central Hotel receive high accolades for their friendliness and helpfulness, particularly Jack at the front desk. Their attentiveness and willingness to ensure guest satisfaction create a welcoming atmosphere that is often highlighted as a highlight of many guests' visits.
Beds at the hotel are frequently noted for their comfort and spaciousness, adding to a restful stay with a plentiful array of pillows. There are minor issues with bed preferences, yet the overall comfort and cleanliness continue to impress guests.
In summary, OYO Plymouth Central Hotel offers a superb location, clean and spacious rooms, a friendly and accommodating staff, and comfortable beds, making it a standout choice for travelers seeking convenience and comfort in Plymouth.
This hotel has a lift providing access to all floors and rooms. Wheelchair access is available via a ramped entrance at the side of the building, with further ramps throughout. There is an accessible toilet near the main entrance, and the restaurant is accessible by lift with no steps inside.
Summary of reviews related to the 'Accessible' category
New Continental Hotel, Sure Hotel Collection by Best Western has made notable strides in accessibility, offering several positive features for guests with disabilities. Many found the hotel very accessible, appreciating amenities such as easily accessible parking, a lift and accessible rooms. The hotel's accessible location and accessible access at the bar and restaurant have received praise, making it an ideal choice for those with accessibility issues. Families traveling with children have enjoyed the good-sized rooms and kid-friendly pool.
However, certain aspects need improvement. Some guests have mentioned that the ADA room was only partly accessible and highlighted a lack of disabled parking for Blue Badge holders. Accessibility issues were evident at the main entrance, making it challenging for strollers or wheelchairs, although a secondary door offered some relief. Additionally, minor defects in the lift and the necessity for disabled-friendly changing rooms in the pool area were pointed out.
Despite these drawbacks, many found the hotel's value for money and accessible location near the city center to be excellent. Improvements in specific areas could further enhance the experience for all guests.
The Duke of Cornwall Hotel has a specialized accessible bedroom (Room 108) designed with a low walk-in bath, bathroom grab rails, and lower light switches. The hotel offers level access from the car park or via a ramped side entrance and has a lift with staff assistance available. There is also a dedicated accessible toilet on the ground floor.
Summary of reviews related to the 'Accessible' category
The Duke of Cornwall Hotel offers a mixed experience for guests with disabilities. The staff are noted for their exceptional helpfulness, making stays more pleasant, particularly for those with severe sight impairments. The hotel boasts a fantastic central location with easy access to the city, making it convenient to explore nearby attractions like the Barbican. The premises are generally well-kept with the lobby and exteriors maintained to a very high standard.
However, there are several challenges for guests with mobility issues. While the hotel does feature a lift that provides access to all floors, the lift itself is described as small and in need of replacement. Additionally, navigating the car park and entrance can be problematic with narrow walkways, steps and a steep hill to access the rear entry, posing difficulties for wheelchair users.
Some rooms are accommodating, equipped with handrails in the bathroom and located conveniently on the first floor. Yet, other rooms lack sufficient accessibility features. Parking is limited and often difficult and issues with bathroom ventilation and towel size were mentioned, albeit minor in the scope of overall accessibility concerns.
For those using wheelchairs, the experience might be daunting given the narrow lift doors and the general layout of the hotel. Despite these issues, guests have found the hotel to be centrally located and easy to get around, especially those who stayed for extended periods and found it comfortable overall.