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MUR Neptuno Gran Canaria - Adults Only

Playa del Ingles , Avenida Alféreces Provisionales 29 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, MUR Neptuno Gran Canaria - Adults Only is an exceptional four-star hotel that offers great value to its guests. The hotel is beautifully maintained and guests can expect a great experience during their stay. The staff is friendly and welcoming, making the hotel feel cozy. While some guests comment on the weak breakfast, the hotel's excellent facilities and services more than make up for it. Some guests even suggest that the hotel deserves more than four stars. Despite a few minor issues, such as charging for the safe usage, guests can expect a comfortable and enjoyable stay at this recommended hotel.
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Hotel for Adults Only

MUR Neptuno Gran Canaria is a prime destination for adult guests over the age of 18 who wish to be in close proximity to the city's nightlife and party events. The hotel offers comfortable and relaxing accommodation for couples and singles alike, while its swimming pool area, bar, massage and wellness area all aim to offer the utmost relaxation and rejuvenation to guests. A wide array of events and parties are also organised at the hotel's premises, offering extra entertainment options to all adult guests.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Pool Water Slide Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Water Slide

Hotel with Heated Pool

Room Types

Double or Twin Room Air-conditioned room with free Wi-Fi, a furnished balcony, minibar, work desk and tea and coffee making facilities. The bathroom comes with a shower or bath, toiletries and towels for the swimming pool.

Double Room (1 Adult) Double room for single use. This air-conditioned room has free Wi-Fi, a furnished balcony, minibar, work desk and tea and coffee making facilities. The bathroom comes with a shower or bath, toiletries and towels for the swimming pool.

About MUR Neptuno Gran Canaria - Adults Only

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Guest Reviews

8.3

Very Good

Location

If you're looking for a great location in Gran Canaria, then look no further than the MUR Neptuno Gran Canaria - Adults Only hotel. With its central location right beside the Yumbo Shopping Centre, you'll have everything you need right on your doorstep. The hotel is in a busy area, near numerous restaurants and bars and is perfect for accessing the Yumbo center nightlife. It's also just a 10-minute walk away from the beaches. Guests repeatedly praised its location, calling it perfect, excellent, central and great, among other positive terms. There were also comments on how close it was to the Yumbo center with some saying it was directly beside it or just a minute's walk away. The location was particularly appreciated by gay men, who noted that it was perfect for their needs. Overall, if you're after convenience and accessibility, then the MUR Neptuno Gran Canaria is an excellent choice.

Breakfast

The breakfast at MUR Neptuno Gran Canaria - Adults Only has received a lot of positive feedback from guests. Many described the breakfast as great, first class and with a wide variety of options. The buffet is well-presented, clean and plentiful, offering fresh and good quality food. The staff at the breakfast buffet are welcoming and professional. Some guests have even said that it was the best food they had during their stay. However, a few guests did mention that the breakfast was basic, repetitive and not warm enough, but this seems to be the norm in most holiday hotels. Overall, there is a good selection of food and freshly prepared dishes and the breakfast is definitely one of the highlights of the stay at this hotel.

Dinner

Guests at MUR Neptuno Gran Canaria - Adults Only have left mixed reviews of the dinner options offered at the hotel. While some guests have described the food as excellent and very good with a large variety of options, others have found the selection to be small and the quality poor. Although many guests were pleased with the dinner buffet, vegetarians have noted a lack of options. Some guests have also suggested that theme nights could improve the dining options. Dress code was also an issue, as some guests felt that the dress code wasn't communicated well before their visit. Overall, while some have had a nice experience with the dinner options, others found the food tasteless and unvaried. It may be worth investigating reviews before booking to be certain that the dining options meet your expectations.

Rooms

The MUR Neptuno Gran Canaria - Adults Only is a beautiful hotel with surprisingly quiet and comfortable rooms. The friendly and professional staff keeps the rooms perfectly clean and cozy and the comfortable beds ensure a good night's sleep. Some rooms may seem a bit dated, but overall they are well-maintained and offer pleasant views of the pool or balcony. The hotel's proximity to the Yumbo and the excellent location make it an ideal choice. The rooms are also equipped with useful amenities, such as the fridge that guests can use for free. Though there are some minor drawbacks like moving chairs, slamming doors or occasional noise from neighboring services, the hotel remains a great option for anyone looking for a clean, comfortable accommodation in a prime location.

Beds

Guests of the MUR Neptuno Gran Canaria - Adults Only hotel have generally enjoyed comfortable beds during their stay with many praising the clean and cozy rooms. Some guests have noted that the beds were hard or unstable, but the majority found them to be very comfortable. However, a few guests complained of uncomfortable bedding and pillows. Also, there were some complaints about the limited number of sunbeds by the pool with guests finding it frustrating that some people would reserve them early and then not use them for hours. Despite this, guests generally found the hotel to be a peaceful and comfortable place to stay.

Cleanliness

Guests had a lot of positive things to say about the cleanliness of MUR Neptuno Gran Canaria - Adults Only. They praised the hotel for being very clean with clean and comfortable rooms and beds and perfectly cleaned rooms. The facilities were also described as being clean and comfortable and the staff was described as friendly and exceptionally clean. While there were a few issues with cleanliness in some of the bathrooms due to age, guests saw cleaning staff working diligently to keep everything clean. The hotel was described as being well-maintained with daily cleaning and bedding changes. Overall, guests found the hotel to be clean and well-maintained in both the common areas and the rooms.

Staff

Guest reviews of MUR Neptuno Gran Canaria- Adults Only rave about the fantastic staff. Whether it's the friendly and helpful attitude or the professional service, the staff are highly praised. Guests find the staff to be attentive and always ready to help, making their stay relaxing and enjoyable. The team is praised for making guests feel welcome and comfortable, from the receptionists to the waiters and cleaning staff. Many guests mention specific staff members, such as Maria in the restaurant, for going above and beyond. The majority of the reviews highlight the superb staff as a reason to visit the hotel.

Gym

Guests have mixed opinions regarding the gym at MUR Neptuno Gran Canaria - Adults Only. Some guests found the gym to be poorly maintained and in need of investment, while others appreciated having access to some equipment for their workouts. Some guests mentioned that the gym was too small and lacked equipment with only a single set of dumbbells and a broken multi-trainer. Despite these negative comments, a few guests appreciated the gym's treadmills and weights but noted that it needed more attention to keep it clean. Overall, while the gym might not be up to everyone's standards, it is nonetheless a value-added feature for guests who want to maintain their workout routines while on vacation.

Pool

The MUR Neptuno Gran Canaria - Adults Only boasts a lovely pool area, although some guests felt it was too small and crowded. However, there was always somewhere to relax and several reviews mentioned the great pool bar as a nice addition. The water slide was a particular hit with guests, while others liked the fact there was enough space for both swimming and sunbathing. Some mentioned the problem of towels being used to reserve sunbeds, but staff were generally friendly and welcoming. The pool was well maintained and while some guests wished it had been heated, others enjoyed the refreshing dip. Despite being off a busy street, those facing the pool area could enjoy a quiet and relaxing stay. Overall, the pool area at the MUR Neptuno Gran Canaria - Adults Only was a highlight of many guests' stays.

Nightlife

The MUR Neptuno Gran Canaria - Adults Only is the perfect location for those looking to experience the vibrant nightlife of Playa del Ingles. With the Yumbo center within walking distance, you're just moments away from the fiesta por las noches. Despite the central location, guests reported that the noise from the Yumbo bars is minimal and won't disrupt your sleep. Whether you want to dance the night away or simply enjoy a few drinks, the MUR Neptuno is conveniently located for all the main nightlife in the area. Plus, for those who prefer to stay close to the hotel, the on-site snackbar and sangria are not to be missed.

4 Star

MUR Neptuno Gran Canaria - Adults Only is an exceptional hotel that offers great value to its guests. The hotel is beautifully maintained and guests can expect a great experience during their stay. The hotel is very good and great clean for a four-star hotel. The staff is warm and welcoming which makes the hotel very cozy. Though there are some reviews that comment on the breakfast being too weak for a four-star hotel, but overall it is a great choice for anyone looking for a hotel of this standard. Some guests suggest that the hotel deserves more than just four stars due to its excellent facilities and services. However, some negative comments are noticed that the rooms and dining rooms don't match the four-star rating of the hotel. It's a surprising fact that the hotel charges for the safe usage where it should be included in the room rate of a four-star hotel accommodation. Despite a few minor issues, this hotel is definitely worth the four-star rating and recommended for a comfortable and enjoyable stay.

Adult Only

If you're looking for a relaxing vacation away from children, MUR Neptuno Gran Canaria - Adults Only is the perfect spot for you. This centrally located hotel is great for those looking for convenience with easy access to Playa de Ingles and the Yumbo. The friendly staff and clean rooms make your stay here comfortable and enjoyable. Though some guests note that it's predominantly a gay hotel, if you're comfortable with that, then you'll feel right at home. It's also a great value for the price. For a romantic escape, this hotel is an ideal destination - the peaceful atmosphere and comfortable rooms make the experience worthwhile, especially the refreshing pool. Overall, MUR Neptuno Gran Canaria - Adults Only is a great option for those looking for a relaxing, convenient and comfortable getaway.

Yes, MUR Neptuno Gran Canaria - Adults Only has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Outdoor Pool.

No, a spa isn't available at MUR Neptuno Gran Canaria - Adults Only.

No, MUR Neptuno Gran Canaria - Adults Only doesn't allow dogs.

No, parking facilities aren't available at MUR Neptuno Gran Canaria - Adults Only.

Yes, MUR Neptuno Gran Canaria - Adults Only has a gym.

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