Crossways is highly praised for its serene and picturesque countryside location, making it an ideal base for exploring attractions like Glastonbury Tor, Wells and Cheddar. The tranquil setting provides a peaceful retreat, boasting stunning views and a calming ambiance, perfect for those seeking a getaway from city life. The picturesque surroundings complement the convenience of being close to key attractions, offering both seclusion and accessibility.
The breakfast service at Crossways receives commendation for its quality and variety, featuring both continental and freshly cooked options. Guests particularly enjoyed dishes like Eggs Benedict and the full English breakfast. Although there were minor suggestions for improvements, such as more variety and better-organized service, the breakfast experience is well-regarded overall.
Dinner experiences are largely positive, highlighted by delicious food and good portion sizes. Dishes like the steak and ale pie stood out and the restaurant ambiance contributed to a pleasant dining atmosphere. While there were occasional inconsistencies in service and menu availability, the majority of guests found the dinner experience enjoyable and convenient.
The rooms at Crossways receive consistent praise for their spaciousness, cleanliness and modern amenities. Guests appreciate the large, well-decorated rooms, some offering picturesque views of Glastonbury Tor. The four-poster rooms are particularly noted for their tranquility and charm. While minor maintenance issues were reported, the overall room experience is highly positive, offering great value for a comfortable stay.
Cleanliness at Crossways is generally well-maintained with many guests noting spotless rooms and tidy public areas. However, there are occasional reports of lapses in housekeeping standards, suggesting a need for improved attention to detail.
The hotel staff are frequently praised for their friendliness, professionalism and efficiency. Guests highlight the warm welcome and helpfulness of the staff, contributing positively to the overall experience. Despite some instances of undertrained younger staff and occasional overwork, the general consensus is that the staff enhance the welcoming atmosphere at Crossways.
WiFi service at Crossways is reliable and consistently available, meeting most guests' needs effectively. The provision of free WiFi is appreciated with only a few isolated issues reported.
Parking facilities at Crossways are highly praised for their ample capacity, ease of access and security. Guests appreciate the thoughtful addition of EV charging stations and the convenience of on-site parking.
Families find Crossways to be a welcoming and accommodating hotel with spacious and comfortable rooms suited for family stays. The relaxed, family-friendly atmosphere, combined with attentive staff, ensures a pleasant experience for both adults and children.
While no specific details about golf amenities are provided, the stunning surroundings and picturesque vistas are frequently mentioned as enhancing the overall guest experience.
The beds at Crossways are frequently highlighted for their comfort and size, contributing to a good night's sleep. Despite some occasional complaints about mattress firmness or pillow quality, the majority of guests find the beds to be very comfortable.
Despite these overall positive aspects, there is a noted gap between the hotel's advertised five-star status and guest expectations. Some guests feel the hotel does not fully meet five-star standards, particularly in value for money and certain service aspects. Nonetheless, Crossways offers a generally satisfying experience with its beautiful setting, quality amenities and friendly staff.
Montigo Resorts, Somerset is a charming country house spa hotel located in a stunning setting, perfect for a relaxed countryside stay or a romantic getaway. The hotel offers a great breakfast with a selection of cooked and cold options, while the dining experience is mixed. The rooms offer a range of experiences with some beautifully decorated and comfortable and others needing updating. Overall, the hotel has excellent cleanliness levels, but some minor repairs and upgrades are needed. The staff are professional, attentive and create a warm and welcoming atmosphere. The spa facilities and treatments are fantastic, though some guests were disappointed by the extra cost. Parking is easy and plentiful with free parking on site. The beds are comfortable with overwhelmingly positive reviews. While the hotel has received mixed reviews for its 4-star luxury rating, guests enjoyed a relaxing and luxurious stay overall.
AI-generatedThe Swan Hotel in Wells offers an electric car charging point located in the guest car park. Free private parking is available on site for guests.
Middlewick Holiday Cottages offers an idyllic retreat that combines exceptional location, charm, and comfort, making it a popular destination for relaxation and exploration alike. Nestled at the base of the Glastonbury Tor, the cottages boast stunning views and convenient access to local attractions, providing both seclusion and proximity to the town. Amenities such as a farm shop and a café serving delicious breakfasts enhance the stay, creating a family-friendly environment enriched by natural beauty and tranquility.
The cottages' accommodations are widely praised for their cleanliness, spaciousness, and comfort. Guests appreciate the thoughtful furnishings, cozy atmosphere, and exceptional views. The glamping pods offer good value for money and contribute to the delightful experience that is consistently maintained thanks to meticulous attention to cleanliness and detail. Enhancements like a pool and other site amenities further add to the overall appeal.
The on-site Farm Shop Café is a noted highlight, serving high-quality, freshly prepared meals, including vegan options and a popular full English breakfast, providing a memorable dining experience against a backdrop of picturesque scenery. Though some guests suggest improvements like a breakfast buffet, the café is considered a delightful surprise in this rural haven.
The dedication of the staff at Middlewick Holiday Cottages significantly elevates the guest experience. Known for their friendliness, attentiveness, and professionalism, the staff, led by the owner, ensure guests feel welcomed and well-cared-for throughout their stay. Although there were minor mentions of enthusiasm levels among younger staff, the overall sentiment remains positive.
The indoor swimming pool is a cherished feature, offering peaceful adult-only sessions and private bookable slots, enriching the sense of exclusivity. Despite some suggestions for warmer water and longer operating hours, the pool is regarded as a fantastic addition that adds to the Middlewick experience.
Comfortable sleeping arrangements are a hallmark of the cottages, with praise for supportive mattresses and varied bed sizes catering to diverse preferences. The serene setting, paired with these comfortable beds, ensures a restful and relaxing experience for visitors seeking tranquility.
Middlewick Holiday Cottages also accommodate guests traveling with dogs, providing ample space for walks but noting that supervision is necessary due to unfenced grounds. While there were some concerns about maintaining cleanliness regarding pet mess and the clarity of pet policy communication, the cottages are generally appreciated for their dog-friendly atmosphere.
Overall, Middlewick Holiday Cottages stands out as a serene, welcoming destination offering a blend of nature, comfort, and service that leaves guests with delightful memories and a strong desire to return.