Quality Inn & Suites at Dollywood Lane
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Summary of reviewsQuality Inn & Suites at Dollywood Lane offers a convenient and accessible location on the main strip in Pigeon Forge, making it an excellent base for exploring local attractions such as Dollywood, nearby restaurants and popular shows. Guests appreciate the hotel's prime position, easy access to trolley stops and the convenience of walking to various points of interest without the hassle of heavy traffic.
The hotel receives favorable reviews for its breakfast offerings with guests enjoying a variety of hot and cold options, including popular items like biscuits and gravy. The breakfast area is noted for its cleanliness and helpful staff, though it can be crowded at times.
Accommodations at the hotel are a mixed experience. Many guests find the rooms clean, spacious and comfortable, featuring amenities like refrigerators and microwaves. However, there are frequent mentions of dated decor, maintenance issues and occasional cleanliness concerns, such as dirty carpets and musty odors. Noise from thin walls and uncomfortable beds with outdated mattresses are also common complaints.
While the overall cleanliness of the hotel is generally acceptable, some guests report issues with housekeeping and the need for more consistent cleaning practices. The hotel staff is often praised for their friendliness and helpfulness, contributing positively to the guest experience despite occasional reports of unfriendliness or lack of professionalism from certain members.
Wi-Fi connectivity is a notable weak point with many guests experiencing difficulties accessing the internet during their stay. This is an area in need of significant improvement.
The pool facilities, while generally clean and enjoyable, have some areas requiring attention, such as excessive chlorine and occasional towel shortages. The presence of a friendly pool maintenance crew and the family-friendly atmosphere are appreciated by guests. The hot tub receives mixed reviews with some guests enjoying it while others experience functionality issues.
Parking at the hotel is convenient for some guests with easy access and free parking, but the lot is often described as small and cramped, leading to difficulties during peak times and instances of blocked access.
In summary, Quality Inn & Suites at Dollywood Lane offers a strategically located and family-friendly environment with a decent breakfast and friendly staff. However, it would benefit from updates to room decor, improved housekeeping practices, better Wi-Fi and enhanced parking facilities to provide a more consistently positive guest experience.
Categories
The hotel receives favorable reviews for its breakfast offerings with guests enjoying a variety of hot and cold options, including popular items like biscuits and gravy. The breakfast area is noted for its cleanliness and helpful staff, though it can be crowded at times.
Accommodations at the hotel are a mixed experience. Many guests find the rooms clean, spacious and comfortable, featuring amenities like refrigerators and microwaves. However, there are frequent mentions of dated decor, maintenance issues and occasional cleanliness concerns, such as dirty carpets and musty odors. Noise from thin walls and uncomfortable beds with outdated mattresses are also common complaints.
While the overall cleanliness of the hotel is generally acceptable, some guests report issues with housekeeping and the need for more consistent cleaning practices. The hotel staff is often praised for their friendliness and helpfulness, contributing positively to the guest experience despite occasional reports of unfriendliness or lack of professionalism from certain members.
Wi-Fi connectivity is a notable weak point with many guests experiencing difficulties accessing the internet during their stay. This is an area in need of significant improvement.
The pool facilities, while generally clean and enjoyable, have some areas requiring attention, such as excessive chlorine and occasional towel shortages. The presence of a friendly pool maintenance crew and the family-friendly atmosphere are appreciated by guests. The hot tub receives mixed reviews with some guests enjoying it while others experience functionality issues.
Parking at the hotel is convenient for some guests with easy access and free parking, but the lot is often described as small and cramped, leading to difficulties during peak times and instances of blocked access.
In summary, Quality Inn & Suites at Dollywood Lane offers a strategically located and family-friendly environment with a decent breakfast and friendly staff. However, it would benefit from updates to room decor, improved housekeeping practices, better Wi-Fi and enhanced parking facilities to provide a more consistently positive guest experience.
Family Friendly Hotel
Provides essential amenities and comfortable accommodations. Its proximity to Dollywood is a significant advantage for families visiting the theme park.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Heated Pool
Guest Reviews
Quality Inn & Suites at Dollywood Lane boasts a prime location on the main strip in Pigeon Forge, offering convenient proximity to a multitude of attractions, dining options and entertainment venues. Guests consistently rave about the hotel's accessibility to Dollywood, various restaurants and popular shows like the Dolly Parton Stampede, which is right across the street. The central location allows for easy walking to numerous shops and dining establishments, making it an ideal base for exploring the area without heavy traffic hassles.
The convenience of being close to everything enhances the overall guest experience, as does the hotel's position being right on the Parkway and near trolley stops. The proximity to landmarks and activities is perfect for visitors wanting to make the most of their time in Pigeon Forge. Several reviews mention the ability to walk to many points of interest, which adds to the appeal of this hotel for those preferring not to drive everywhere.
Guests also appreciate the quality of the breakfast, noting its variety and the overall good start to the day it provides. The location combined with decent amenities and clean, comfortable rooms make it a favorable choice for both new and returning visitors. While some pointed out that the rooms are dated and amenities could use an upgrade, the strategic location and friendly staff often overshadow these concerns. In essence, Quality Inn & Suites at Dollywood Lane offers a superbly convenient and central base for anyone looking to immerse themselves in all that Pigeon Forge has to offer.
Quality Inn & Suites at Dollywood Lane garners commendation for its comprehensive breakfast offerings. Numerous guests have praised the breakfast, describing it as very good, hot, plentiful and delicious with an impressive variety that includes both hot and cold options. Many highlighted specific items like the biscuits and gravy and frequently mentioned the overall great taste and quality of the food.
However, there are occasional mentions of areas needing improvement, such as the desire for more rotational options between sausage and bacon and addressing inconsistent food temperatures. Despite these few critiques, the majority of guests appreciated the breakfast selection and found it to be a notable convenience of their stay.
The breakfast area itself, though sometimes described as crowded with limited seating, impressed guests with its cleanliness and the availability of helpful staff. The presence of highchairs was particularly noted by families. Overall, the breakfast at Quality Inn & Suites at Dollywood Lane is frequently highlighted as a positive aspect of the guest experience, complementing the hotel's great location and friendly service.
The 'Quality Inn & Suites at Dollywood Lane' offers a mixed bag of experiences when it comes to their rooms. On the bright side, many guests appreciated the clean, spacious and quiet accommodations. Comfort was also a noted feature with comfortable beds and well-thought-out room layouts. Several reviews highlight the cleanliness of the rooms upon arrival and the convenience of having amenities like a refrigerator, microwave and toiletries. The location of the hotel also received positive feedback, being convenient for travelers.
However, there were several areas where the hotel could improve. A number of reviews mentioned that the rooms were dated and in need of renovation. Issues with cleanliness were not uncommon, including dirty carpets, stained sheets and strange smells ranging from musty odors to the stench of mold and smoke. Some guests found the rooms to be dark with poor lighting and a few mentioned maintenance issues such as cracks in the walls, dusty conditions and non-functioning electrical outlets.
Comfort issues were also noted, like old mattresses where guests could feel the springs and inadequate air conditioning. Noise was another complaint, particularly thin walls that made it hard to escape the sound of other guests. Despite these drawbacks, the hotel's overall service and the pool area did receive positive remarks.
In summary, 'Quality Inn & Suites at Dollywood Lane' offers decent, comfortable accommodations with some notable conveniences but requires significant updates and improved housekeeping to meet higher standards.
Guest reviews for the beds at Quality Inn & Suites at Dollywood Lane present a highly mixed picture. While there are several mentions of comfortable and clean beds with some guests finding them good and even comfortable, a significant number of reviewers highlighted discomfort. Many guests described the beds as uncomfortable, hard, lumpy and in need of replacement. There were specific mentions of dated and worn-out mattresses with some even pointing out issues such as springs sticking out or beds being uneven. Additionally, complaints about the pillows being uncomfortable further compounded the dissatisfaction. Although a few reviewers found the beds comfortable enough and clean, the predominant sentiment underscores a need for urgent updates to the bedding to enhance guest comfort.
Quality Inn & Suites at Dollywood Lane presents a mixed picture when it comes to cleanliness. On the positive side, many reviewers highlighted that their rooms were clean and comfortable, often describing them as clean, very clean and exactly as expected. The bathrooms frequently received approval for being clean, although some guests noted they could use updates. The facility itself was often described as clean and lovely with some guests appreciating the overall cleanliness and comfort.
However, not all feedback was glowing. Several reviewers mentioned issues with cleanliness, pointing out dirty carpets, stained towels and sheets and spots on the walls. Complaints about unpleasant smells, such as stale smoke and mustiness, were common and there were mentions of mold and cobwebs in some rooms. The housekeeping service also received criticism for not attending to rooms daily and leaving garbage bags by the doors.
Although the hotel maintains a basic level of cleanliness, it appears to need some updates and more consistent housekeeping practices to ensure a more consistently positive guest experience.
The staff at Quality Inn & Suites at Dollywood Lane consistently receive high praise for their friendliness and helpfulness. Many guests highlight the exceptional customer service, noting how the front desk staff are not only knowledgeable but also create a welcoming and secure environment. Descriptors like "excellent," "wonderful," and "super friendly" frequently appear, underscoring a general sense of satisfaction with the personnel.
However, there are a few mixed reviews where some guests experienced unfriendliness or a lack of professionalism from certain staff members. Despite this, the overall feedback leans heavily toward positive interactions with many appreciating the constant presence and assistance of the front desk team, as well as the courteous and kind demeanor of the staff throughout their stay.
In summary, while there are occasional issues, the majority of guests find the staff at Quality Inn & Suites at Dollywood Lane to be a significant positive aspect of their stay, contributing to a pleasant and welcoming experience.
The guest reviews for the Quality Inn & Suites at Dollywood Lane highlight significant challenges with the hotel's Wi-Fi service. Several visitors expressed frustration with the lack of connectivity and reported that the Wi-Fi didn't work or was entirely inaccessible during their stay. Despite these issues, there were occasional mentions of good wifi, indicating that experiences can vary. Overall, reliable internet access seems to be an area in need of improvement at this otherwise well-regarded hotel.
The pool facilities at Quality Inn & Suites at Dollywood Lane have garnered positive feedback from guests. Many reviewers noted that the pool area is nice, clean and well-maintained, contributing to an enjoyable experience. The pools have received compliments for being warm with a pleasant temperature, making them particularly suitable for kids. Families have appreciated the privacy areas around the pool and found the shallow pool great for children.
However, some guests mentioned issues such as an excess of chlorine and occasional lack of towels. There were also comments on the pool needing some work with specific mentions of it being dated. The outdoor pool is situated next to the roadside, which some guests perceived as a privacy concern. Despite these minor setbacks, the presence of a helpful and friendly pool maintenance crew has been noted.
The hot tub received mixed reviews; while it generally worked well and was appreciated for its warmth, there were instances when it didn’t function at all. Nonetheless, guests enjoyed the late pool hours, which allowed for extended swimming time.
Overall, despite a few areas for improvement, the clean facilities and family-friendly atmosphere made for a positive pool experience for most visitors.
The parking situation at Quality Inn & Suites at Dollywood Lane garners mixed feedback from guests. On a positive note, the hotel offers free parking and provides easy access with some guests appreciating the convenience of parking right outside their rooms or near the elevator. This can be particularly helpful for those with heavy luggage or mobility concerns. Additionally, some find the parking arrangements to be better compared to other Quality Inns in the area.
However, the overall sentiment leans towards the need for improvement. Many guests note that the parking lot is small and the parking spots are tight, which can make maneuvering difficult. At peak times, finding a parking spot can be challenging due to limited availability. Some guests even mentioned instances where their access was blocked by parked vehicles, including those of hotel workers. Consequently, there's a clear consensus that the parking area can become crowded and would benefit from expansion to accommodate all guests comfortably.
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Location
The convenience of being close to everything enhances the overall guest experience, as does the hotel's position being right on the Parkway and near trolley stops. The proximity to landmarks and activities is perfect for visitors wanting to make the most of their time in Pigeon Forge. Several reviews mention the ability to walk to many points of interest, which adds to the appeal of this hotel for those preferring not to drive everywhere.
Guests also appreciate the quality of the breakfast, noting its variety and the overall good start to the day it provides. The location combined with decent amenities and clean, comfortable rooms make it a favorable choice for both new and returning visitors. While some pointed out that the rooms are dated and amenities could use an upgrade, the strategic location and friendly staff often overshadow these concerns. In essence, Quality Inn & Suites at Dollywood Lane offers a superbly convenient and central base for anyone looking to immerse themselves in all that Pigeon Forge has to offer.
Breakfast
However, there are occasional mentions of areas needing improvement, such as the desire for more rotational options between sausage and bacon and addressing inconsistent food temperatures. Despite these few critiques, the majority of guests appreciated the breakfast selection and found it to be a notable convenience of their stay.
The breakfast area itself, though sometimes described as crowded with limited seating, impressed guests with its cleanliness and the availability of helpful staff. The presence of highchairs was particularly noted by families. Overall, the breakfast at Quality Inn & Suites at Dollywood Lane is frequently highlighted as a positive aspect of the guest experience, complementing the hotel's great location and friendly service.
Rooms
However, there were several areas where the hotel could improve. A number of reviews mentioned that the rooms were dated and in need of renovation. Issues with cleanliness were not uncommon, including dirty carpets, stained sheets and strange smells ranging from musty odors to the stench of mold and smoke. Some guests found the rooms to be dark with poor lighting and a few mentioned maintenance issues such as cracks in the walls, dusty conditions and non-functioning electrical outlets.
Comfort issues were also noted, like old mattresses where guests could feel the springs and inadequate air conditioning. Noise was another complaint, particularly thin walls that made it hard to escape the sound of other guests. Despite these drawbacks, the hotel's overall service and the pool area did receive positive remarks.
In summary, 'Quality Inn & Suites at Dollywood Lane' offers decent, comfortable accommodations with some notable conveniences but requires significant updates and improved housekeeping to meet higher standards.
Beds
Cleanliness
However, not all feedback was glowing. Several reviewers mentioned issues with cleanliness, pointing out dirty carpets, stained towels and sheets and spots on the walls. Complaints about unpleasant smells, such as stale smoke and mustiness, were common and there were mentions of mold and cobwebs in some rooms. The housekeeping service also received criticism for not attending to rooms daily and leaving garbage bags by the doors.
Although the hotel maintains a basic level of cleanliness, it appears to need some updates and more consistent housekeeping practices to ensure a more consistently positive guest experience.
Staff
However, there are a few mixed reviews where some guests experienced unfriendliness or a lack of professionalism from certain staff members. Despite this, the overall feedback leans heavily toward positive interactions with many appreciating the constant presence and assistance of the front desk team, as well as the courteous and kind demeanor of the staff throughout their stay.
In summary, while there are occasional issues, the majority of guests find the staff at Quality Inn & Suites at Dollywood Lane to be a significant positive aspect of their stay, contributing to a pleasant and welcoming experience.
Wi-Fi
Pool
However, some guests mentioned issues such as an excess of chlorine and occasional lack of towels. There were also comments on the pool needing some work with specific mentions of it being dated. The outdoor pool is situated next to the roadside, which some guests perceived as a privacy concern. Despite these minor setbacks, the presence of a helpful and friendly pool maintenance crew has been noted.
The hot tub received mixed reviews; while it generally worked well and was appreciated for its warmth, there were instances when it didn’t function at all. Nonetheless, guests enjoyed the late pool hours, which allowed for extended swimming time.
Overall, despite a few areas for improvement, the clean facilities and family-friendly atmosphere made for a positive pool experience for most visitors.
Parking
However, the overall sentiment leans towards the need for improvement. Many guests note that the parking lot is small and the parking spots are tight, which can make maneuvering difficult. At peak times, finding a parking spot can be challenging due to limited availability. Some guests even mentioned instances where their access was blocked by parked vehicles, including those of hotel workers. Consequently, there's a clear consensus that the parking area can become crowded and would benefit from expansion to accommodate all guests comfortably.
Yes, Quality Inn & Suites at Dollywood Lane has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites at Dollywood Lane.
No, Quality Inn & Suites at Dollywood Lane doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites at Dollywood Lane.
No, Quality Inn & Suites at Dollywood Lane doesn't have a gym.
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