River Bend Inn - Pigeon Forge

Pigeon Forge 35.81283400, -83.57858400 , 2350 Parkway (Show on Map)
8.2
Very Good


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Summary of reviewsRiver Bend Inn in Pigeon Forge is widely appreciated for its exceptional location along the Little Pigeon River and right on the parkway. This central positioning provides guests with easy access to numerous restaurants, shops and attractions such as Dollywood, making it an ideal spot for both relaxation and exploration. The serene riverside setting lends a quiet retreat feel, contributing to the overall positive guest experiences.

Regarding breakfast, many guests found the hot breakfast offerings, such as scrambled eggs, sausage and biscuits, to be a good addition to their stay, though some desired more variety and better quality. Dinner options are conveniently available within walking distance and the presence of room service enhances the dining experience for guests staying on higher floors, who also enjoy wonderful views and spacious rooms with kitchenettes.

The rooms are generally praised for their cleanliness, comfort and spaciousness. Guests appreciate amenities like balconies and good water pressure in the showers. Minor critiques about dated decor and occasional maintenance issues do not significantly detract from the overall positive impression with cleanliness being a standout feature. The staff is often highlighted for their friendliness and helpfulness, although there is some variability in their demeanor.

The Wi-Fi at the inn is mostly reliable and meets guests' needs, despite occasional spotty connections. The gym, however, lacks proper equipment and feels like an afterthought, making it less ideal for fitness enthusiasts.

Pool facilities receive mixed feedback; while both indoor and outdoor pools are clean and well-maintained, they are noted to be on the smaller side. The indoor pool's warmth is appreciated by families, though occasional strong chlorine smells and noise are mentioned.

Parking at the inn is another mixed aspect with some guests finding it easy and adequate while others struggle with limited spaces, particularly during busy events. However, free parking is a plus.

For families, River Bend Inn stands out as a great choice due to its clean, safe environment and family-friendly amenities, including connecting rooms and a welcoming atmosphere. The hotel's central location and spacious family rooms are frequently highlighted as positive points.

Comfort-wise, the beds receive mixed reviews; while many guests find them comfortable and conducive to an excellent sleep, others feel they are too firm or in need of an upgrade. Despite these varying opinions, the emphasis remains on cleanliness and overall comfort.

Lastly, the fireplaces in some rooms are a cherished feature, adding a cozy, warm ambiance that many guests appreciate, further enhancing their stay.

In summary, River Bend Inn in Pigeon Forge provides a comfortable, clean and conveniently located accommodation option with a majority of positive reviews, particularly highlighting its prime location, friendly staff and family-friendly atmosphere.
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Hotel with Rooms With Fireplace
While specific details are lacking, some rooms might feature fireplaces, providing a cozy and relaxing environment, especially during the cooler seasons.

Hotel near Ski Resorts

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Outdoor Pool  


Hotel with Parking

Hotel with Gym

Hotel with Outdoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Queen Room with Two Queen Beds This room features a microwave, refrigerator, 40-inch flat screen TV. A hairdryer, ironing facilities, and alarm clock are also included.

Queen Room with Two Queen Beds and Balcony This room features a microwave, refrigerator, and private balcony. Extras include a 40-inch flat screen TV, ironing facilities, and alarm clock.

King Room with Fireplace and Spa Bath This room features a heart-shaped spa bath, fireplace, and private balcony. Extras include a 40-inch flat-screen cable TV, alarm click, and ironing facilities.

King Room This room features a microwave, refrigerator, 40-inch flat screen TV. A hairdryer, ironing facilities, and alarm clock are also included.

King Room with Balcony This room features a microwave, refrigerator, 40-inch flat screen TV as well as a balcony. A hairdryer, ironing facilities, and alarm clock are also included.

Guest Reviews
8.2
Very Good
Location
River Bend Inn in Pigeon Forge boasts an exceptional location that guests frequently commend. Nestled right on the parkway and along the Little Pigeon River, the hotel provides picturesque views and a serene atmosphere despite being in the midst of bustling attractions. The convenience of its central location allows easy access to numerous restaurants, shops and family-friendly activities, often within walking distance. Guests especially appreciate the proximity to major sites such as Dollywood and other entertainment venues, making it an ideal spot for both relaxation and exploration. The hotel's peaceful riverside setting also offers a quiet retreat where visitors can unwind, adding to the overall positive experience. Consistently praised for cleanliness, friendly staff and great value, River Bend Inn stands out as a desirable accommodation option in Pigeon Forge.

Breakfast
Reviews regarding the breakfast at River Bend Inn - Pigeon Forge present a mixed picture. On the positive side, guests frequently appreciated the hot breakfast, mentioning that it was well-stocked with numerous people noting it included options like scrambled eggs, sausage, biscuits, gravy, cereal, yogurt and muffins. Many reviews highlight that the breakfast was good, plentiful and a nice addition to their stay with some mentioning it was great or even delightful.

However, there were consistent mentions of the breakfast lacking variety and changes from day to day, leading to a repetitive experience for guests staying multiple nights. Several reviews suggest the need for more options, including fresh fruit, different meat choices and items such as pancakes or a waffle maker. Some guests found the food to be of average quality at best with specific criticisms of the eggs and biscuits being common. There were also remarks about the breakfast being underwhelming or subpar with specific comments about the limited selection and some items being cold or not flavorful.

The dining area itself received mixed feedback with some guests noting it was clean and well-maintained, whereas others mentioned it quickly became crowded with insufficient seating. A few reviews also pointed out that the breakfast hours (typically from 7-9 AM) were too short, particularly for those wanting a more leisurely morning.

Overall, while the breakfast at River Bend Inn - Pigeon Forge provided a convenient and appreciated meal option for many, there are opportunities for improvement in variety, quality and service.

Dinner
River Bend Inn in Pigeon Forge offers convenient dining options with terrific restaurants within walking distance. For those who prefer to dine in, room service is available for dinner. Guests staying on higher floors, such as the fifth floor, can enjoy wonderful views from their balconies. The rooms are spacious and include amenities like a kitchenette, adding to the convenience. While the hotel could improve on preventing minor issues such as corrupted labels and providing accurate room descriptions, the overall experience with regard to dining and room comfort is positively highlighted.

Rooms
River Bend Inn in Pigeon Forge offers clean and comfortable accommodations, making it a solid choice for budget-conscious travelers. Rooms are generally praised for their cleanliness with many guests noting that they are spacious, well-maintained and equipped with comfortable beds. The presence of amenities such as balconies, good water pressure in the showers and convenient access to attractions adds to the appeal.

Despite some comments about dated decor and minor maintenance issues, the overall impression of the rooms remains positive. Many reviews highlight the quiet atmosphere and nice views from the rooms, contributing to a pleasant stay. The cleanliness is a recurring theme with daily housekeeping ensuring that rooms remain tidy and fresh.

While there are occasional mentions of minor inconveniences such as outdated furnishings, less-than-ideal hallway cleanliness and the occasional smell of smoke, these are balanced by the positive aspects. The hotel's central location, combined with its room size and comfort, makes it a reliable option for visitors to Pigeon Forge.

Beds
Guest reviews of River Bend Inn – Pigeon Forge highlight a range of experiences concerning the comfort of the beds. While many guests found the beds to be "very comfortable," "comfy," and "clean," others mentioned that their beds were "hard," "too firm," or "uncomfortable." Some guests appreciated the softer beds, while a number of reviewers noted that the mattresses could use an upgrade, finding them either "springy" or "lumpy." The king beds specifically received mixed reactions with some guests finding them comfortable and others feeling they were too firm. Despite these varying opinions, there was a notable emphasis on the cleanliness and comfort of the beds overall with some describing them as providing an "excellent sleep" or being "extremely comfortable." However, certain reviews did mention a need for bedding updates and more comfortable pillows. Overall, the bed comfort experience at River Bend Inn seems to be subjective and varied among guests.

Cleanliness
The River Bend Inn in Pigeon Forge consistently receives high marks for its cleanliness. Many guests have praised the hotel for its well-maintained and spotless rooms, frequently describing them as very clean or exceptionally clean. The linens are fresh and the whole property, including the lobby and indoor pool, is kept immaculate. Visitors often mention the pleasant smell and the quality of cleaning, noting that it goes beyond just a superficial touch-up.

The bathrooms, a critical area for many travelers, are also highlighted for their cleanliness, though a few reviews suggest they could benefit from a deeper clean. The overall upkeep of the facilities is commendable with rooms regularly cleaned and maintained to a high standard. Some guests noted minor issues like the need for updated decor or cleaner carpets, but these did not significantly detract from the overall positive impression.

In addition to the pristine conditions, the comfort of the beds and rooms adds to the guest experience. The hotel staff is described as friendly and attentive, complementing the cleanliness with excellent service. The property’s convenient location further enhances its appeal, making it a great stay for those visiting the area.

Staff
The reviews of 'River Bend Inn - Pigeon Forge' paint a mixed yet overall positive picture of the hotel's staff. Notably, many guests praised the staff for being friendly, welcoming and extremely helpful. Descriptors such as "super friendly," "kind," and "attentive" are recurrent with several reviewers highlighting specific individuals like housekeepers and front desk personnel for their exceptional service. Guests frequently noted that the staff were professional, efficient and accommodating, making the check-in and check-out processes smooth and pleasant. Instances of staff going above and beyond were also mentioned, adding to the positive experiences of many visitors.

However, the reviews indicate some variability in staff demeanor and responsiveness. While most interactions were positive, there were also mentions of rude and unprofessional behavior, particularly from a minority of front desk staff and management. This inconsistency in customer service led to a mixed perception among the guests.

Overall, while there are areas for improvement, particularly in ensuring uniformly positive interactions, it is clear that many guests found the majority of the staff at River Bend Inn to be a highlight of their stay, contributing significantly to a welcoming and comfortable atmosphere.

Wi-Fi
The Wi-Fi experience at River Bend Inn - Pigeon Forge has generally received mixed but mostly positive comments from guests. Many visitors appreciated the availability of free WiFi, noting that the signal strength and speed were often good with some describing it as fast and stable throughout their stay. The internet connection in the rooms was decent and the speed provided met their needs adequately. However, a few guests experienced issues such as the WiFi being spotty or weak at times and some were uncomfortable with the lack of security on the network. Despite these occasional drawbacks, overall, the WiFi at River Bend Inn appears to meet the standard expectations for hotel internet service, allowing guests to stay connected during their visit.

Gym
While River Bend Inn in Pigeon Forge offers a range of amenities, the gym appears to be one area where guests were notably underwhelmed. The fitness space, described as lacking proper equipment such as a treadmill and consisting of outdated machines, fails to meet the expectations of fitness-focused travelers. The gym is situated in a humid area above the indoor pool, which may contribute to an uncomfortable workout experience. Guests reported that the space felt more like an afterthought with some referring to it as a couple of machines in a closet. Overall, for those prioritizing a well-equipped gym, River Bend Inn may not fulfill their fitness needs.

Pool
The pool facilities at River Bend Inn in Pigeon Forge receive mixed feedback from guests. Both indoor and outdoor pools are available and they are generally praised for being clean and well-maintained. The indoor pool is heated, warm and enjoyable for kids and families, although it is mentioned to be on the smaller side. Guests appreciate the cleanliness and warmth of the indoor pool, despite occasional strong chlorine smells and some noise.

The outdoor pool is described as large and enjoyable but faced some criticism for cleanliness and being occasionally closed. The location of the pools within the hotel is convenient and accessible, but their size was frequently noted as being smaller than expected. Some guests mentioned that the pool areas could use updates and improvements.

Despite a few setbacks, such as limited pool hours and occasional overcrowding, the pools at River Bend Inn provide a pleasant experience for families and children, making the overall stay enjoyable.

Parking
River Bend Inn in Pigeon Forge has garnered mixed reviews regarding its parking situation. While several guests have praised the parking as great, easy and plentiful, particularly appreciating the free parking options and the availability of a parking garage, many have highlighted significant issues. Parking is often described as limited, challenging, tight and difficult to find, especially late in the day. Handicap parking appears to be particularly problematic with only a couple of spots available, which are frequently occupied.

Some guests noted that the parking can become hectic, crowded and even an issue, particularly when larger events like car shows are in town, taking up numerous spaces with trailers. The parking lot itself was occasionally described as small and sometimes trashy, though others found it clean. While parking availability was generally considered adequate during certain times, it could quickly fill up, making it tough for guests, especially those with disabilities or larger vehicles. Despite these drawbacks, some guests found the parking easy to manage and convenient.

Family
River Bend Inn in Pigeon Forge has garnered positive feedback for being exceptionally family-friendly. Many guests highlight its clean and safe environment, making it an ideal choice for families seeking a peaceful and enjoyable stay. Families particularly enjoyed the indoor pool and the overall amenities the hotel offers. Connecting rooms are a hit among larger families, ensuring convenience and comfort.

Despite some minor issues like hard pillows and a lack of nightstands, the property is consistently praised for being quiet and comfortable. The hotel staff receive commendations for their always-great service, contributing to the pleasant experiences of family reunions and vacations.

The spacious family rooms are frequently mentioned for their suitability, accommodating families of four comfortably. The hotel's location also stands out as both convenient and family-oriented, making it easy to plan day trips. With reasonable rates and a welcoming atmosphere, River Bend Inn proves to be an excellent option for a memorable family vacation.

Rooms with Fireplace
River Bend Inn in Pigeon Forge receives glowing feedback for the fireplaces in its rooms. Many guests appreciate the addition of a real or gas fireplace, noting that it contributes a wonderful, warm and cozy atmosphere. The fireplaces are frequently mentioned as a nice touch that enhances the overall stay, adding to the charm and comfort of the rooms. Some guests highlight the fireplace as a beloved feature with specific mentions of enjoying the warm ambiance it creates. Although there are occasional mentions of the fireplace's heat not working properly, the overall sentiment remains positive with numerous guests lauding how the fireplaces contribute to a great experience. The fireplace in the lobby also garners praise for its warm feel, further accentuating the inviting atmosphere of the inn.

Heated Pool
Guests at River Bend Inn in Pigeon Forge generally had positive experiences with the hotel's heated pool. Many appreciated its warmth, describing it as nice, efficient and clean. The indoor heated pool was particularly highlighted as a good value, offering warm water that made it enjoyable for visitors. Guests noted that the availability and cleanliness of the heated pool added to their satisfaction. However, there were a few mentions that the pool could be warmer, indicating some variability in temperature. Overall, the heated pool was a popular and well-received feature of the hotel.

Outdoor Pool
The outdoor pool at River Bend Inn in Pigeon Forge receives mixed feedback from guests but overall leaves a positive impression. The pool, while described as small by several visitors, is consistently noted for being nice and enjoyable. Many guests appreciate the beautiful exterior pool area and highlight its great view of the mountains, making it a pleasant spot to relax. Despite its small size, the pool area is often described as very nice and well-maintained. However, potential visitors should be aware that the outdoor pool can sometimes be closed or too cold for swimming and it appears there is no lifeguard on duty. The hotel offers both indoor and outdoor pools, adding to its appeal as a comprehensive accommodation option.

Indoor Pool
The indoor pool at River Bend Inn - Pigeon Forge receives mixed but generally positive feedback from guests. Visitors often highlight that the pool is clean and well-maintained with some reviews mentioning it is heated and provides good accessibility. Many appreciated the warm water and had fun using the facility, contributing to a pleasant experience for families. The pool area is considered a good addition and a nice feature, adding value to the stay.

On the downside, several guests note that the indoor pool is quite small, which can lead to crowding. Some reviews also mentioned that the water was murky at times and had a strong chlorine smell. Despite its size, the indoor pool plays a significant role in enhancing guest satisfaction, especially for families looking for recreational options. Overall, the indoor pool adds to the charm of River Bend Inn, though there is room for improvement regarding its cleanliness and capacity.


Yes, River Bend Inn - Pigeon Forge has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at River Bend Inn - Pigeon Forge.

No, River Bend Inn - Pigeon Forge doesn't allow dogs.

Yes, parking facilities are available at River Bend Inn - Pigeon Forge.

Yes, River Bend Inn - Pigeon Forge has a gym.

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