Vinpearl Resort & Spa Phu Quoc
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Summary of reviewsVinpearl Resort & Spa Phu Quoc has received overwhelmingly positive reviews from guests who were impressed by the exceptional facilities and services offered at the resort. Despite some mixed reviews about the hotel's star rating, guests have reported an excellent and beyond excellent stay. The resort's restaurant was particularly praised for its outstanding customer service. Although there were some concerns regarding the hotel's standards and minor disruptions, guests were impressed with the great views and overall experience. This Vietnam-operated 5-star hotel and resort should definitely be considered for your travel bucket list.
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Resort Taking Steps Towards Sustainability
Resort with Swimming Pool
Resort with Tennis Courts
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About Vinpearl Resort & Spa Phu Quoc
Guest Reviews
Vinpearl Resort & Spa Phu Quoc is situated in a prime location right on a beautiful, clean beach, making it the perfect getaway for families. The hotel offers shuttle buses to Safari, Vin Wonder and Duong Dong Town, making transportation around the area excellent. Guests loved the proximity to Vinwonders and Grand World, as well as the convenience of the shuttle buses to nearby attractions. Despite being quite far from downtown, the beach was incredible and the location is top-notch. The staff provided excellent service and the place itself had a great climate. The only downside was the road outside the hotel being under construction. Overall, Vinpearl Resort & Spa Phu Quoc is a great option for those looking to enjoy the beachfront and nearby attractions while being close to a complex of amusement parks.
The breakfast at Vinpearl Resort & Spa Phu Quoc is fantastic with lots of good options and good variety. Guests describe the breakfast as excellent, great and delicious with the buffet being amazing and plenty of variety. A nice dining area and the availability of cooking stations are also appreciated. However, some guests criticize the limited selection and repetitive nature of the breakfast buffet. Despite this, the overall consensus is that the breakfast at Vinpearl Resort & Spa Phu Quoc is excellent and worth trying during your stay.
Many guests have praised the Vinpearl Resort & Spa Phu Quoc for its beautiful location on the island, but when it comes to dining options, guests have noted limited choices at the hotel's restaurants. Some mentioned that the buffet menu was uninspiring with few seafood options and poor quality dishes. Others found the bar food to be average at best. Some also felt that the waiting time for orders was dramatically long, while the quality of service from the waitstaff was hit or miss. Despite these drawbacks, there were some who enjoyed the European dishes offered at the restaurant and the prompt room service for dinner. For those seeking a diverse dining experience, guests recommended taking an electric car ride to nearby Wonder Park and Oasis Village. Additionally, some guests were caught off-guard by the compulsory participation in photo recognition for breakfast and the disparity between advertised discounts and actual prices at the restaurant. Overall, while the dining options may not be the hotel's strongest suit, guests can still find some enjoyable dishes for their stay.
Vinpearl Resort & Spa Phu Quoc offers a variety of rooms, including regular, connecting and adjoining rooms. While some guests noted that the rooms were old and a bit outdated, others found them to be clean, spacious and luxurious. Most guests praised the cleanliness of the rooms and the comfortable bedding. The ocean view rooms were particularly popular among guests, who found them to be very clean and quiet. While some guests mentioned carpet stains and other minor cleaning issues, overall, the rooms were considered neat and tidy. Some guests reported problems with the amenities in their rooms or communication issues with staff who had limited English, but these issues were generally resolved quickly. Despite the occasional maintenance issues, the majority of guests enjoyed their stay and praised the great location and quiet atmosphere of the hotel.
Vinpearl Resort & Spa Phu Quoc is a modern hotel with exceptionally clean facilities. The huge warm pool is beautifully clean and the rooms are neat and tidy with nice and clean furnishings. The staff are friendly and helpful with an overall well-maintained and well-equipped property. However, there are some minor issues like poor attention to details in terms of cleanliness in some rooms and bathrooms that need improvement. The hotel also needs to be clearer with their tour descriptions as some guests were disappointed with the tour they ended up on. Nevertheless, guests felt safe and enjoyed their stay in this clean and comfortable hotel.
If you're looking for a resort with some of the friendliest and most helpful staff around, Vinpearl Resort & Spa Phu Quoc is the place for you! With well-trained and polite staff who are always courteous and caring, you're sure to be in good hands. Although there have been a few instances where the reception staff were not very friendly or helpful and some guests have noted that more English-speaking staff would be helpful, the majority of guests agree that the staff is professional and nice. The staff includes both foreign and domestic managers who are skilled at creating a hospitable atmosphere and some guests have even noted individual staff members for their exceptional helpfulness. However, there have been a few negative reviews mentioning poorly trained or rude staff members, so it's always best to check in advance if you have any specific concerns. Despite these few issues, the door, cleaning and restaurant staff have all received praise for their friendliness and helpfulness and the service overall has been described as excellent!
The pool at Vinpearl Resort & Spa Phu Quoc is a standout feature, according to guest reviews. It's described as huge, large and beautiful with a fabulous view of the ocean at sunset. Although it closes early at 7pm, its cleanliness and warm temperature make it an excellent place to swim. Some guests mentioned it being freezing, but others found it to be the perfect temperature. The outdoor pool is also quite impressive, tucked away in a tranquil and comfortable setting. Guests mentioned the hotel's private beach being close to the pool, making for a convenient experience. Overall, the pool and surrounding area receive high praise for their beauty and upkeeping.
Vinpearl Resort & Spa Phu Quoc boasts an amazing location right on a beautiful and clean beach. Guests loved strolling alongside the beach during sunset and enjoyed the liveliness of the area with live music at certain times. The private beach area is very nice and guests appreciated the cleanliness of the water. The hotel's facilities, including the large pool and beachfront restaurant, are top-notch and offer a great place to relax and enjoy the beautiful grounds. Overall, guests found the beach to be incredible and a highlight of their stay at Vinpearl Resort & Spa Phu Quoc.
Families with kids will love their stay at Vinpearl Resort & Spa Phu Quoc. The perfect getaway for a very special family holiday. The resort offers great activities for the whole family to enjoy. The location is also very nice for leisure. None of the guests had any complaints about the resort's activities for kids. Everyone had a great time! The rooms were beautiful, the breakfast had a variety of delicious food and the staff were very attentive. Although one guest mentioned that they took their 18-month-old baby and felt there could have been more consideration for families with young children, overall, everyone was extremely satisfied with their stay and will definitely return to this resort with their family again.
Vinpearl Resort & Spa Phu Quoc has exceeded expectations with its exceptional facilities and services. Despite some mixed reviews about the hotel's star rating, guests have expressed that their stay was tuyệt vời (meaning excellent in Vietnamese) and quá tuyệt vời (meaning beyond excellent). The resort's restaurant has been particularly praised for its outstanding customer service. While there were some minor concerns regarding the hotel's standards and some disruptions, overall, guests were impressed with the great views and the overall experience. This Vietnam-operated 5-star hotel and resort definitely deserves a spot on your travel bucket list!
Yes, Vinpearl Resort & Spa Phu Quoc has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Vinpearl Resort & Spa Phu Quoc.
No, Vinpearl Resort & Spa Phu Quoc doesn't allow dogs.
Yes, parking facilities are available at Vinpearl Resort & Spa Phu Quoc.
Yes, Vinpearl Resort & Spa Phu Quoc has a gym.
