Melia Vinpearl Phu Quoc
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Summary of reviewsMelia Vinpearl Phu Quoc is an inviting beachfront haven located in the northern part of Phu Quoc Island, offering a serene and remote atmosphere perfect for a tranquil escape. The resort features stunningly maintained golden sands and sea views and is conveniently close to major attractions like VinWonders theme park, Vin Safari and Grand World, although it is an hour's drive from the airport. A reliable shuttle service ensures easy access to the main attractions and city center.
The breakfast experience at the resort is generally praised for its diversity and quality, catering well to both Eastern and Western palettes with a wide variety of delicious options. However, there are occasional mentions of long queues and logistical issues during peak times. Dinner experiences vary with private Italian and Japanese restaurants receiving high marks for their excellent and varied meals, though the main buffet restaurant has faced criticism for a limited variety and mediocre quality. In-room dining is convenient and reasonably priced, albeit with room for improvement in quality.
The accommodations at Melia Vinpearl Phu Quoc are notably spacious, clean and luxurious, particularly the villas, which come with private pools and modern amenities. The overall environment enhances the sense of exclusivity and tranquility, though occasional maintenance issues are noted. Cleanliness is generally well-regarded, though some guests have reported inconsistencies, especially in villa cleaning.
Staff at the resort are often described as friendly, professional and attentive, significantly contributing to a positive guest experience. The multilingual capabilities of the staff, including Korean-speaking employees, are particularly appreciated, though some have noted language barriers and occasional understaffing during busy periods.
Guests enjoy the spa facilities immensely with massages exceeding expectations and contributing to a relaxing atmosphere. The pool facilities also receive high praise for their spaciousness, cleanliness and overall aesthetics, making them a popular spot for relaxation, especially among families.
The beachfront stands out as a well-maintained and beautiful feature of the resort, providing an exclusive and picturesque setting ideal for relaxation and family gatherings, despite occasional mentions of limited sunbeds.
Families find Melia Vinpearl Phu Quoc an excellent destination with ample activities for children, including a highly-regarded kids club and safe, enjoyable pool areas. The expansive grounds and convenient tuk-tuks add to the family-friendly environment, making the resort an appealing option for memorable vacations.
Overall, guests describe the beds as comfortable and the accommodations as luxurious, contributing to a restful stay. Despite positive feedback, some guests feel certain areas, such as dining options and furniture conditions, require enhancements to fully meet the five-star standard. However, the standout attributes of friendly staff, excellent facilities and stunning location make Melia Vinpearl Phu Quoc a highly-recommended destination for a peaceful getaway.
Categories
The breakfast experience at the resort is generally praised for its diversity and quality, catering well to both Eastern and Western palettes with a wide variety of delicious options. However, there are occasional mentions of long queues and logistical issues during peak times. Dinner experiences vary with private Italian and Japanese restaurants receiving high marks for their excellent and varied meals, though the main buffet restaurant has faced criticism for a limited variety and mediocre quality. In-room dining is convenient and reasonably priced, albeit with room for improvement in quality.
The accommodations at Melia Vinpearl Phu Quoc are notably spacious, clean and luxurious, particularly the villas, which come with private pools and modern amenities. The overall environment enhances the sense of exclusivity and tranquility, though occasional maintenance issues are noted. Cleanliness is generally well-regarded, though some guests have reported inconsistencies, especially in villa cleaning.
Staff at the resort are often described as friendly, professional and attentive, significantly contributing to a positive guest experience. The multilingual capabilities of the staff, including Korean-speaking employees, are particularly appreciated, though some have noted language barriers and occasional understaffing during busy periods.
Guests enjoy the spa facilities immensely with massages exceeding expectations and contributing to a relaxing atmosphere. The pool facilities also receive high praise for their spaciousness, cleanliness and overall aesthetics, making them a popular spot for relaxation, especially among families.
The beachfront stands out as a well-maintained and beautiful feature of the resort, providing an exclusive and picturesque setting ideal for relaxation and family gatherings, despite occasional mentions of limited sunbeds.
Families find Melia Vinpearl Phu Quoc an excellent destination with ample activities for children, including a highly-regarded kids club and safe, enjoyable pool areas. The expansive grounds and convenient tuk-tuks add to the family-friendly environment, making the resort an appealing option for memorable vacations.
Overall, guests describe the beds as comfortable and the accommodations as luxurious, contributing to a restful stay. Despite positive feedback, some guests feel certain areas, such as dining options and furniture conditions, require enhancements to fully meet the five-star standard. However, the standout attributes of friendly staff, excellent facilities and stunning location make Melia Vinpearl Phu Quoc a highly-recommended destination for a peaceful getaway.
Resort near Golf Courses
Located within the Vinpearl complex, this hotel is situated near the Vinpearl Golf Phu Quoc course. Its proximity makes it an excellent choice for guests prioritizing easy access to golfing facilities.
Resort near The Beach
Located in Bai Dai, this resort offers direct access to the beach. The Melia brand is known for quality and service.
Accessible Resort
The resort provides on-site accessible restaurants and lounges, ensuring that dining facilities are reachable for all guests.
Resort with All Inclusive Packages
Located in Phu Quoc, this resort is part of the well-regarded Vinpearl chain and managed by Meliá. It likely offers a comprehensive all-inclusive package with multiple dining options and recreational facilities, ensuring a comfortable and enjoyable stay.
5-Star Resort
Highly rated for its luxury and value, this resort offers spacious villas, many with private pools and direct beach access. It features multiple large pools, a spa, and several restaurants offering diverse cuisines.
Resort with Private Pool Rooms
This resort offers exquisite beachfront villas that come complete with private pools. The villas provide spaciousness and privacy, with some offering lake views.
Luxury Resort
Beachfront Resort
Resort Taking Steps Towards Sustainability
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Private Pool Outdoor Pool
Business Resort
Resort with Gym
Resort with Tennis Courts
Resort with Outdoor Pool
Guest Reviews
Nestled in the northern part of Phu Quoc Island, 'Melia Vinpearl Phu Quoc' offers a stunning beachfront location that guests find both remote and beautifully secluded. The property boasts a well-maintained beachfront with some of the best sands and sea views seen by visitors. For those looking to visit nearby attractions, the location is a gateway to Vinpearl’s ecosystem, including VinWonders theme park, Vin Safari and Grand World, all in close proximity.
Despite being an hour's drive from the airport and far from the island’s center, the resort ensures convenience through a reliable shuttle service connecting guests to the main attractions and city center. Within the expansive and quiet premises, visitors can enjoy vast facilities including swimming pools, bars, restaurants and electric car services, although walking distances can be long.
However, the remoteness means there are no nearby restaurants outside the property and external amenities are not within walking distance. Ideal for complete relaxation, the resort presents a perfect retreat away from the city's hustle and provides a serene and unique villa experience directly by the sea. While some areas appear a bit dated, the overall experience of quality service and convenient access to Vinpearl’s multiple attractions makes it a well-regarded spot for a tranquil vacation.
The breakfast at Melia Vinpearl Phu Quoc receives a generally favorable reception from guests. A common highlight is the delicious and diverse selection with many appreciating the variety and quality of the offerings. Guests noted that the breakfast spread caters well to both Eastern and Western tastes, making it suitable for a wide range of palates. Several reviews praised the breakfast as amazing, superb and excellent, emphasizing the high quality and plentiful options available.
However, there are some areas that guests believe need improvement. Some experienced long queues, chaotic conditions and a lack of organization, such as uncleaned tables and delays in refilling items. A few comments suggested that the variety could be enhanced, particularly in terms of European cuisine and fruits. Additionally, vegetarian options were noted to be limited.
While most guests enjoyed the breakfast, describing it as delicious and diverse, a few found it average or monotonous. For a hotel with a five-star rating, some felt that the breakfast service did not meet their expectations and could be improved.
Overall, despite minor drawbacks, the breakfast at Melia Vinpearl Phu Quoc is generally well-regarded, offering a broad and tasty selection that appeals to many guests.
Dinner at Melia Vinpearl Phu Quoc offers mixed experiences for guests. The main buffet restaurant received criticism for its limited variety and mediocre quality, though some found it to be diverse and delicious. In stark contrast, the private Italian and Japanese restaurants were highly praised for their excellent, varied and delicious meals, even accommodating specific dietary requests such as vegetarian options.
However, some guests felt the overall dining options at the resort were limited and there were complaints about the Spanish restaurant serving cold dishes. In-room dining had mostly Western options and while the prices were reasonable, the quality left something to be desired.
Additionally, the resort's sprawling layout necessitates the use of buggies to get around, which some guests found inconvenient, especially given the reported unfriendly demeanor of some staff. Despite these logistical challenges, overall, the quality of food, particularly in the à la carte restaurants and the customer service were appreciated by many guests.
Notably, breakfast and dinner were often highlighted as being diverse, tasty and featuring amazing desserts, rounding off the food experience positively for some. Yet, there is room for improvement, particularly in ensuring a consistently high standard befitting a five-star resort.
Nestled in the serene locale of Phu Quoc, Melia Vinpearl stands out for its exceptionally spacious and comfortable rooms, making it an ideal retreat for those seeking tranquility and luxury. Guests repeatedly highlight the beauty and cleanliness of the rooms with well-furnished interiors that echo a sense of modernity and elegance. The villas, in particular, garner praise for their generous space, private pools and luxurious amenities, offering a perfect sanctuary for relaxation and sunbathing. Each villa boasts a huge kitchen, though it lacks cooking and dining equipment and ensures privacy with individual bathrooms for each room, adding to the overall comfort.
The spaciousness extends beyond the villas, contributing to a well-distributed resort environment that avoids crowding and enhances the feeling of exclusivity. The modern furnishings, although occasionally reported as partially broken, generally complement the luxurious ambiance of the accommodations. The high-quality room service and excellent sound insulation between rooms further elevate the experience, transforming the villas into a home-like escape.
Overall, Melia Vinpearl Phu Quoc impresses with its expansive, beautifully designed and clean villas, making it a perfect getaway for those desiring peace, comfort and an unforgettable stay.
Visitors to Melia Vinpearl Phu Quoc frequently highlight the comfort and quality of the beds. Many guests describe the beds as very comfortable and cozy with new mattresses and clean bedding significantly enhancing the stay. While a couple of reviews noted issues with bed cleanliness and discrepancies in bed type descriptions, the overall feedback leans strongly towards positive experiences with the beds. Additionally, guests enjoy the spacious houses and private pools, adding to the luxurious feel of the accommodations.
Melia Vinpearl Phu Quoc has garnered a variety of reviews concerning its cleanliness, reflecting mixed experiences from its guests. Many guests praised the hotel's attention to cleanliness, noting that rooms, pools and beaches were consistently well-maintained and provided a comfortable and pleasant stay. The villas and accommodations were often described as clean, bright, spacious and conducive to relaxation with the overall ambiance receiving positive remarks.
However, not all experiences have been glowing. Some guests pointed out areas in need of repair around the hotel grounds and highlighted issues with the cleanliness of certain parts of the property. Several reviews mentioned subpar cleaning in villas with specific mentions of lipstick stains on towels, insufficient cleaning of kitchens and bathrooms and even a concerning instance of a door left ajar by housekeeping staff. Despite the pleasant and supportive staff, these lapses in cleaning standards have left some guests feeling that the cleanliness did not fully meet their expectations for a 5-star hotel.
Overall, while the ambiance and certain areas such as the pool, beach and common rooms received high marks for cleanliness, there seems to be a noted inconsistency, especially in villa cleaning, that could benefit from improvement.
Guest reviews for Melia Vinpearl Phu Quoc consistently highlight the commendable qualities of the hotel staff. Visitors generally describe the staff as friendly, kind and attentive, often going out of their way to accommodate guests' needs. Their enthusiasm and professional demeanor are frequently mentioned with specific praise for their diligence in cleaning and overall helpfulness.
Several guests noted outstanding service with special recognition given to individuals like Ms. Emma, the guest experience director and manager Anton, who provided exceptional assistance. The presence of multilingual staff, including Korean speakers like Phuoc, was particularly appreciated by international guests.
However, there are a few criticisms regarding language barriers with some guests mentioning that most staff members do not speak English fluently. Additionally, while many reviews praise the staff as friendly and patient, a few noted issues with understaffing during busy periods and a lack of enthusiasm from some employees.
Overall, the staff at Melia Vinpearl Phu Quoc are described as a significant asset to the hotel, contributing positively to the guest experience with their friendliness, professionalism and dedication.
The spa at Melia Vinpearl Phu Quoc has received numerous positive remarks from guests. Many have described their spa experience as amazing with massages that exceeded their expectations and were deemed worth every penny. The YHI Spa has been specifically highlighted as great with excellent services that contributed to a fabulous overall experience. Despite isolated opinions labeling the spa as mediocre, guests generally agree it provides a relaxing atmosphere.
The pool facilities at Melia Vinpearl Phu Quoc stand out as a significant highlight for guests. Both the main pool and the villa pools receive high praise for their excellence, spaciousness and good maintenance. Guests appreciate the ample sunbeds and beanbags, making it an ideal spot for relaxation. Families with children find this destination particularly appealing. The private pools, which are available with every room, offer a clean, comfortable and private experience. Additionally, the Savanna pool and beach have been described as magnificent, adding to the overall allure of the resort’s aquatic amenities. However, a few areas need attention, such as the repair of pool decking and the non-functional pool waterfalls, as well as some improvements in the design and cleanliness of the private pools. Despite these minor issues, the pools' well-kept condition, good temperature and beautiful aesthetics contribute significantly to guests' enjoyment and satisfaction.
Melia Vinpearl Phu Quoc boasts a picturesque and well-maintained beachfront that frequently garners high praise from its guests. The beach, often described as clean and beautiful, stands out for its golden sand and impressive ocean-front villas. Visitors highlight the wide, sandy stretch as one of the best they've encountered with the private beach area offering a sense of exclusive tranquility and spectacular sunset views.
The beachfront is consistently noted for its cleanliness, making it an ideal spot for relaxation and family gatherings. Despite its beauty, there are some mentions of limited sunbeds and loungers which might be a consideration for those who prefer to settle in for extended sunbathing sessions.
Additionally, guests appreciate the close vicinity of various restaurants, providing convenient dining options without straying far from the refreshing sea breeze. While there were occasional mentions of debris on the beach, the overall sentiment underscores a positive experience with the beach described as amazing and incredible. The well-kept, spacious villas further enhance the appeal, making it a suitable destination for both families and groups seeking a memorable beachfront retreat.
Melia Vinpearl Phu Quoc stands out as an excellent destination for families seeking both relaxation and fun activities for kids. The resort boasts expansive grounds, making it a fantastic choice for family vacations. Guests particularly appreciate the combination of shallow and deep areas in the villa pools, ensuring children of various ages can enjoy their time in the water safely.
A notable highlight for younger guests is the kids club, which is described as fantastic and staffed by excellent professionals. While it may be more suited to very young children, the activities and attention provided create an engaging environment. Additionally, the resort's lush green lawn serves as a perfect gathering spot for families to come together daily and enjoy the outdoors.
Accessibility within the large compound is made easy by tuk-tuks available around the clock, adding an element of fun to the convenience. The spacious accommodations further enhance the relaxing ambiance, providing ample room for families to unwind.
Guests have also expressed satisfaction with the staff's kindness and the ease of communication in English, making the experience smooth for international travelers. Whether visiting during the vibrant or quiet low season, Melia Vinpearl Phu Quoc offers a serene and enjoyable stay for families looking to create lasting memories by the beach.
Melia Vinpearl Phu Quoc has garnered feedback that highlights both positive experiences and areas needing improvement. On the plus side, the resort boasts an attentive staff who are always ready to assist, making guests feel valued and supported. The overall atmosphere in the villas has been described as decent, though some have noted that the furniture appears to be in an aged condition. Guests appreciate the concept of the bus service within the area, although its convenience can sometimes fall short.
However, there are several areas where the hotel has received criticism. Many guests have questioned the five-star rating, pointing out issues such as staff language barriers, disappointing dining experiences and lapses in room security. Compared to other five-star hotels on the island, some guests feel that Melia Vinpearl Phu Quoc does not measure up to the expected standards. Notable incidents like theft and inadequate facilities suggest that significant improvements are needed to meet the expectations associated with the Melia brand and a five-star property.
Guests at Melia Vinpearl Phu Quoc consistently highlight the excellent villas equipped with private pools. These pools provide a considerable amount of spaciousness and privacy, enhancing the luxurious experience. Each villa boasts its own sizable pool, allowing visitors to enjoy a personal oasis that feels both exclusive and indulgent. The presence of private pools is frequently noted as a standout feature, making a stay in the villas a truly special and memorable treat.
Melia Vinpearl Phu Quoc offers an undeniable sense of luxury, particularly highlighted by its amazing and spacious villas that come with private pools. Guests consistently describe the accommodations as luxurious, modern and clean, making it an excellent choice for those seeking an exceptional resort experience. The resort features top luxury furnishings and a stunning complex of villas that cater to both comfort and aesthetics. The lavish buffet and friendly service further enhance the overall experience. Despite a few critiques stating the resort lacks some of the finesse expected of a 5-star establishment, many find it to be the most affordable luxury stay imaginable. While some noted areas for improvement in cleanliness, Melia Vinpearl Phu Quoc evidently succeeds in providing a memorable and opulent vacation experience.
Melia Vinpearl Phu Quoc is an ideal destination for beach lovers. The beachfront villas are frequently highlighted for their perfect location and relaxing ambiance. Guests rave about the fantastic beach villas, many of which have private pools and direct access to the pristine shoreline. Spacious and clean, these villas also offer incredible relaxation opportunities with decks that face the sea, perfect for sunbathing or unwinding in the soothing atmosphere. Additionally, restaurant Sabbia, located right on the shore, receives praise for its convenience and quality, enhancing the overall beachfront experience at this resort.
Location Show Map
Location
Despite being an hour's drive from the airport and far from the island’s center, the resort ensures convenience through a reliable shuttle service connecting guests to the main attractions and city center. Within the expansive and quiet premises, visitors can enjoy vast facilities including swimming pools, bars, restaurants and electric car services, although walking distances can be long.
However, the remoteness means there are no nearby restaurants outside the property and external amenities are not within walking distance. Ideal for complete relaxation, the resort presents a perfect retreat away from the city's hustle and provides a serene and unique villa experience directly by the sea. While some areas appear a bit dated, the overall experience of quality service and convenient access to Vinpearl’s multiple attractions makes it a well-regarded spot for a tranquil vacation.
Breakfast
However, there are some areas that guests believe need improvement. Some experienced long queues, chaotic conditions and a lack of organization, such as uncleaned tables and delays in refilling items. A few comments suggested that the variety could be enhanced, particularly in terms of European cuisine and fruits. Additionally, vegetarian options were noted to be limited.
While most guests enjoyed the breakfast, describing it as delicious and diverse, a few found it average or monotonous. For a hotel with a five-star rating, some felt that the breakfast service did not meet their expectations and could be improved.
Overall, despite minor drawbacks, the breakfast at Melia Vinpearl Phu Quoc is generally well-regarded, offering a broad and tasty selection that appeals to many guests.
Dinner
However, some guests felt the overall dining options at the resort were limited and there were complaints about the Spanish restaurant serving cold dishes. In-room dining had mostly Western options and while the prices were reasonable, the quality left something to be desired.
Additionally, the resort's sprawling layout necessitates the use of buggies to get around, which some guests found inconvenient, especially given the reported unfriendly demeanor of some staff. Despite these logistical challenges, overall, the quality of food, particularly in the à la carte restaurants and the customer service were appreciated by many guests.
Notably, breakfast and dinner were often highlighted as being diverse, tasty and featuring amazing desserts, rounding off the food experience positively for some. Yet, there is room for improvement, particularly in ensuring a consistently high standard befitting a five-star resort.
Rooms
The spaciousness extends beyond the villas, contributing to a well-distributed resort environment that avoids crowding and enhances the feeling of exclusivity. The modern furnishings, although occasionally reported as partially broken, generally complement the luxurious ambiance of the accommodations. The high-quality room service and excellent sound insulation between rooms further elevate the experience, transforming the villas into a home-like escape.
Overall, Melia Vinpearl Phu Quoc impresses with its expansive, beautifully designed and clean villas, making it a perfect getaway for those desiring peace, comfort and an unforgettable stay.
Beds
Cleanliness
However, not all experiences have been glowing. Some guests pointed out areas in need of repair around the hotel grounds and highlighted issues with the cleanliness of certain parts of the property. Several reviews mentioned subpar cleaning in villas with specific mentions of lipstick stains on towels, insufficient cleaning of kitchens and bathrooms and even a concerning instance of a door left ajar by housekeeping staff. Despite the pleasant and supportive staff, these lapses in cleaning standards have left some guests feeling that the cleanliness did not fully meet their expectations for a 5-star hotel.
Overall, while the ambiance and certain areas such as the pool, beach and common rooms received high marks for cleanliness, there seems to be a noted inconsistency, especially in villa cleaning, that could benefit from improvement.
Staff
Several guests noted outstanding service with special recognition given to individuals like Ms. Emma, the guest experience director and manager Anton, who provided exceptional assistance. The presence of multilingual staff, including Korean speakers like Phuoc, was particularly appreciated by international guests.
However, there are a few criticisms regarding language barriers with some guests mentioning that most staff members do not speak English fluently. Additionally, while many reviews praise the staff as friendly and patient, a few noted issues with understaffing during busy periods and a lack of enthusiasm from some employees.
Overall, the staff at Melia Vinpearl Phu Quoc are described as a significant asset to the hotel, contributing positively to the guest experience with their friendliness, professionalism and dedication.
Spa
Pool
Beach
The beachfront is consistently noted for its cleanliness, making it an ideal spot for relaxation and family gatherings. Despite its beauty, there are some mentions of limited sunbeds and loungers which might be a consideration for those who prefer to settle in for extended sunbathing sessions.
Additionally, guests appreciate the close vicinity of various restaurants, providing convenient dining options without straying far from the refreshing sea breeze. While there were occasional mentions of debris on the beach, the overall sentiment underscores a positive experience with the beach described as amazing and incredible. The well-kept, spacious villas further enhance the appeal, making it a suitable destination for both families and groups seeking a memorable beachfront retreat.
Family
A notable highlight for younger guests is the kids club, which is described as fantastic and staffed by excellent professionals. While it may be more suited to very young children, the activities and attention provided create an engaging environment. Additionally, the resort's lush green lawn serves as a perfect gathering spot for families to come together daily and enjoy the outdoors.
Accessibility within the large compound is made easy by tuk-tuks available around the clock, adding an element of fun to the convenience. The spacious accommodations further enhance the relaxing ambiance, providing ample room for families to unwind.
Guests have also expressed satisfaction with the staff's kindness and the ease of communication in English, making the experience smooth for international travelers. Whether visiting during the vibrant or quiet low season, Melia Vinpearl Phu Quoc offers a serene and enjoyable stay for families looking to create lasting memories by the beach.
5 Star
However, there are several areas where the hotel has received criticism. Many guests have questioned the five-star rating, pointing out issues such as staff language barriers, disappointing dining experiences and lapses in room security. Compared to other five-star hotels on the island, some guests feel that Melia Vinpearl Phu Quoc does not measure up to the expected standards. Notable incidents like theft and inadequate facilities suggest that significant improvements are needed to meet the expectations associated with the Melia brand and a five-star property.
Private Pool
Luxury
Beachfront
Yes, Melia Vinpearl Phu Quoc has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at Melia Vinpearl Phu Quoc.
No, Melia Vinpearl Phu Quoc doesn't allow dogs.
No, parking facilities aren't available at Melia Vinpearl Phu Quoc.
Yes, Melia Vinpearl Phu Quoc has a gym.
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