Crowne Plaza Phu Quoc Starbay by IHG
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Summary of reviewsCrowne Plaza Phu Quoc Starbay by IHG offers a unique blend of seclusion and accessibility, making it an ideal retreat for travelers seeking tranquility alongside access to local attractions. Its prime setting on a stunning stretch of beach allows guests to enjoy peaceful surroundings while remaining close to the lively entertainment options of Grand World and VinWonders, just a short distance away.
The breakfast experience is largely positive, with guests appreciating the wide assortment of fresh and tasty options, including local specialties like pho. While some feel it doesn't compare to other luxury resorts in the area, the overall feedback underscores a satisfying morning meal enriched by attentive service.
Dinner, though praised for quality, especially the seafood and BBQ offerings, reveals some room for improvement regarding menu variety and value. Despite certain limitations, guests find the culinary experience at the resort to be overall pleasing.
The rooms at the hotel are highly regarded for their spacious, clean, and modern design, enhancing the overall lodging experience. Complemented by remarkable ocean views and private balconies, these accommodations offer a luxurious retreat. While ideal for most, some larger families find the space slightly cramped.
Guests consistently laud the hotel for its exceptional cleanliness and well-maintained facilities, from sparkling pools to pristine beaches. The dedication of the cleaning staff ensures a spotless environment that further elevates the guest experience. The beachfront and pool areas, in particular, stand out for their immaculate conditions.
Staff members at Crowne Plaza Phu Quoc Starbay are celebrated for their friendliness and commitment to excellent service, contributing to the hotel's welcoming atmosphere. Although some staff may have limited English proficiency, their genuine hospitality ensures guests feel valued and well-cared-for.
The resort’s gym is a well-equipped, 24/7 facility that caters to fitness enthusiasts with a range of state-of-the-art machinery, despite some comments about its compact size and warm temperature.
Families find the resort highly accommodating, with amenities like a kids club and playground ensuring an enjoyable stay for young ones. While some rooms might feel snug for larger families, the overall family-friendly environment and variety of activities make the hotel an attractive option for those traveling with children.
The beds are generally considered comfortable, though opinions on firmness vary. Despite minor critiques, the emphasis is on restful and clean accommodations.
Crowne Plaza Phu Quoc Starbay aligns well with five-star expectations through its attractive location, clean accommodations, and exceptional service. While some areas, particularly the dining variety, could be enhanced, the resort provides a comprehensive and satisfying high-end experience for its guests.
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The breakfast experience is largely positive, with guests appreciating the wide assortment of fresh and tasty options, including local specialties like pho. While some feel it doesn't compare to other luxury resorts in the area, the overall feedback underscores a satisfying morning meal enriched by attentive service.
Dinner, though praised for quality, especially the seafood and BBQ offerings, reveals some room for improvement regarding menu variety and value. Despite certain limitations, guests find the culinary experience at the resort to be overall pleasing.
The rooms at the hotel are highly regarded for their spacious, clean, and modern design, enhancing the overall lodging experience. Complemented by remarkable ocean views and private balconies, these accommodations offer a luxurious retreat. While ideal for most, some larger families find the space slightly cramped.
Guests consistently laud the hotel for its exceptional cleanliness and well-maintained facilities, from sparkling pools to pristine beaches. The dedication of the cleaning staff ensures a spotless environment that further elevates the guest experience. The beachfront and pool areas, in particular, stand out for their immaculate conditions.
Staff members at Crowne Plaza Phu Quoc Starbay are celebrated for their friendliness and commitment to excellent service, contributing to the hotel's welcoming atmosphere. Although some staff may have limited English proficiency, their genuine hospitality ensures guests feel valued and well-cared-for.
The resort’s gym is a well-equipped, 24/7 facility that caters to fitness enthusiasts with a range of state-of-the-art machinery, despite some comments about its compact size and warm temperature.
Families find the resort highly accommodating, with amenities like a kids club and playground ensuring an enjoyable stay for young ones. While some rooms might feel snug for larger families, the overall family-friendly environment and variety of activities make the hotel an attractive option for those traveling with children.
The beds are generally considered comfortable, though opinions on firmness vary. Despite minor critiques, the emphasis is on restful and clean accommodations.
Crowne Plaza Phu Quoc Starbay aligns well with five-star expectations through its attractive location, clean accommodations, and exceptional service. While some areas, particularly the dining variety, could be enhanced, the resort provides a comprehensive and satisfying high-end experience for its guests.
Luxury Resort
This luxury beachfront hotel offers a sun-soaked retreat with a private beach area and beachfront access. It features an infinity swimming pool, a spa with massage services, and two on-site restaurants.
Resort near Golf Courses
Located near Bai Dai, this hotel is within a short driving distance of Vinpearl Golf Phu Quoc. Its location makes it a suitable option for golfers seeking accommodation close to the course.
Family Friendly Resort
Features a kids' club, children's pool, and playground. Offers family-friendly dining options and spacious connecting rooms.
Resort with Swimming Pool
The resort's main pool is an Olympic-sized 50 m lap pool. There is also a lagoon pool close to the beach. It offers a swimming experience fully catered to different categories of guests.
Outdoor Pool
Resort with Free Wi-Fi
As part of the IHG group, this resort provides free Wi-Fi to guests and offers a range of amenities for a comfortable stay.
Business Resort
Located in the tranquil North of Phu Quoc Island, this hotel offers adaptable meeting rooms, a ballroom, and a boardroom. The Orchid Ballroom can accommodate up to 260 diners or 480 guests in theater mode.
Accessible Resort
This hotel offers extensive accessibility features including wheelchair accessible rooms, ADA compliant guest rooms and access routes, grab bars and tall toilets, adequate clear turning space in bathrooms, tubs with grab bars, handheld showers with hose, showers with built-in transfer shower seats, and handrails in bathrooms.
Resort with Gym
The gym is open 24/7 and features calming earth tones and floor-to-ceiling windows, letting in plenty of natural sunlight. It is well-stocked with the latest equipment and fitness technologies, offering a combination of cardio, resistance and free weights machines.
Resort with EV Charging Stations
This resort is equipped with EV charging stations, offering a convenient service for guests who require charging for their electric vehicles.
5-Star Resort
An upscale resort from the IHG brand, offering 5-star facilities and services. It is located near Bai Dai beach and provides a comfortable and luxurious stay with various amenities.
Resort with Outdoor Pool
The resort offers a unique selection of pools, including an Olympic-sized 50m lap pool ideal for swimming and a lagoon pool with semi-private jacuzzi areas for relaxation.
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Romantic Resort
Resort for Yoga
Guest Reviews
Crowne Plaza Phu Quoc Starbay by IHG presents a unique dichotomy in terms of its location, offering both seclusion and convenience. Nestled on a stunning stretch of powder-white beach with calm crystal waters, it is an ideal spot for those seeking relaxation and tranquility away from the bustling main town. The hotel is notably near the vibrant attractions of Grand World and VinWonders, with a mere 10-15 minute walk or a short drive making them easily accessible. This proximity offers guests the chance to enjoy the best of Phu Quoc's northern coast while still relishing a peaceful atmosphere.
Despite its picturesque and serene setting, the location can be a bit remote for those who prioritize proximity to the bustling city center or enjoy a variety of nearby dining and shopping options. The main city of Lille and other popular tourist spots on the island are a bit further away, making taxis or shuttles a necessity for more urban excursions. However, the enthralling combination of a private beach, family-friendly amenities, and easy access to nearby attractions makes this location highly recommended for travelers who value peace, seclusion, and the occasional exploration of Phu Quoc's entertainment offerings.
The breakfast experience at Crowne Plaza Phu Quoc Starbay by IHG is generally well-received by guests, highlighting an extensive and diverse selection that caters to varied palates. The buffet offers an abundance of options, often praised for its richness and freshness, with plenty of vegetarian choices available. Guests frequently mention the deliciousness of the breakfast, emphasizing a superb dining environment and attentive service. Some reviews acknowledge that the menu changes daily, maintaining interest and providing a delightful variety of dishes, including specialties like pho and rice noodles. While some guests find the breakfast to be underwhelming compared to other 5-star establishments in the area, the overall sentiment leans towards a luxurious and satisfying morning meal experience, marked by excellent quality, which notably includes the acclaimed Vietnamese coffee.
The dining experience at Crowne Plaza Phu Quoc Starbay by IHG garners a mix of reviews, showcasing certain highlights alongside some areas for improvement. Guests often commend the dinner buffet, particularly enjoying the grilled seafood and BBQ options, which are a notable hit each night. The inclusion of dinner with other amenities, such as the excellent breakfast, is also appreciated, contributing to an overall positive culinary experience. Some diners find the food to be of high quality, with delicious regional theme menus and meals providing satisfaction.
Despite these positives, there are areas where the dining leaves guests wanting more. The restaurant offerings are perceived as monotonous and lacking variety, leading to guest fatigue, particularly over extended stays. Issues like slow service and a limited menu exacerbated by rather elevated pricing add to the dining drawbacks. For families, the limited dinner coverage only for adults can be inconvenient. The dining experience, while meeting certain standards, reveals room for greater menu diversity and timeliness of service to fully cater to a guest's palate and elevate the resort's culinary reputation.
Crowne Plaza Phu Quoc Starbay by IHG offers an exceptional stay with its spacious, clean, and modern rooms that consistently impress guests. Newly built, the rooms boast a fresh and luxurious ambiance, making them a notable feature of the resort. Visitors consistently highlight the large size, comfort, and airy design of the rooms, often noting the convenience of having various areas for relaxation.
Many rooms offer remarkable ocean views, which add to the overall appeal of the accommodation. Balconies are a common feature, though occasional cleanliness can vary. Modern facilities within the rooms enhance comfort, including nice bathrooms and sufficient amenities, solidifying their reputation as a top-notch choice for relaxation.
While generally spacious, certain room arrangements, such as twins, may feel snug for larger families. Still, guests find the design of the hotel appealing and the overall resort experience enriched by stunning views from their rooms. The clean and high-end atmosphere contributes greatly to the enjoyment of the stay, with positive remarks about the resort's ability to combine comfort with beauty, keeping guests happy and satisfied.
The beds at Crowne Plaza Phu Quoc Starbay by IHG are generally praised for their comfort and cleanliness. Guests frequently describe them as comfortable, with many noting the spaciousness of the rooms. The pillows also receive positive comments, contributing to a restful night's sleep. However, there are mentions of beds being too hard, which some guests consider typical across Vietnam, while others seek a softer experience. Specific concerns arise with the twin room beds, which are perceived as cramped, especially for family-sized accommodations. A double bed's dimensions have reportedly been inadequate for two adults. Despite a few critiques about bed size and pillow quality, the overall sentiment emphasizes the comfort and cleanliness of the beds, making it a satisfactory aspect of the stay for most visitors.
Crowne Plaza Phu Quoc Starbay by IHG stands out for its exceptional cleanliness, creating a pristine environment for guests to enjoy. Visitors consistently remark on the well-maintained and clean facilities, encompassing everything from the sparkling swimming pools to the beautifully kept beach. The resort's commitment to hygiene is evident with frequent room cleanings, occurring twice a day, ensuring rooms are fresh and beds are made with precision. The cleaning team is praised for their dedication and thoroughness, contributing to an overall atmosphere of cleanliness and comfort.
Guests are further delighted by the clean, modern design and stylish decor throughout the resort. The expansive hotel complex is beautifully maintained, creating a welcoming and attractive environment for families and couples alike. Although some areas, such as balconies, occasionally miss the same level of attention, the facilities overall are top-notch with attention to guest satisfaction.
The beachfront is particularly noted for its pure, clean waters, offering a superb setting for relaxation and enjoyment. The beach and pools are not only clean but also highly comfortable, adding to the high-quality experience guests can expect. The hotel's new and well-kept structure, accompanied by exceptional service, meets all the expectations of a 5-star establishment.
While there are minor instances where staff interactions are observed as less personal, the overarching service quality is excellent, enhancing the guests' experience alongside the cleanliness standards. Whether for families seeking a clean and inviting children’s room or individuals looking for a tranquil and comfortable retreat, Crowne Plaza Phu Quoc Starbay ensures a satisfying stay with its commitment to cleanliness and top-notch facilities.
The Crowne Plaza Phu Quoc Starbay by IHG boasts an exceptional team praised for their friendliness and helpfulness. Many visitors highlight the warm and welcoming nature of the staff, from reception to bartenders and room cleaners, who consistently offer excellent service with a smile. Guests often describe the staff as going above and beyond to ensure a pleasant stay, making them feel valued and looked after.
Despite some mentions of the staff’s limited English proficiency, the service they provide remains top-notch, characterized by their genuine approach and willingness to accommodate guests' needs. The attentive and kind nature of the staff extends to families traveling with children, where meticulous care is noted.
The overall environment at the hotel, complemented by the staff's attentiveness and professionalism, contributes to a memorable experience. Their cheerful demeanor and commitment to meeting guests' requests make the Crowne Plaza Phu Quoc Starbay stand out as a preferred destination for travelers seeking a seamless and enjoyable stay.
The gym at Crowne Plaza Phu Quoc Starbay by IHG is renowned for its excellent and well-equipped facilities, making it a highlight for fitness enthusiasts visiting the resort. Guests frequently praise the gym for its state-of-the-art, brand new machines, and the availability of other amenities such as a pool, beach, game room, and children's play area further enhances the fitness center's appeal. Open 24/7, the gym offers convenient access for early birds and night owls alike. Although some visitors find the gym slightly compact and mention that the air conditioning can be uncomfortably warm, the overall consensus is that it provides a complete and satisfactory workout experience in a pleasant resort setting.
Crowne Plaza Phu Quoc Starbay by IHG offers a truly exceptional pool experience that highlights its appeal as a seaside getaway. Reviews emphasize the sheer magnificence and stunning beauty of the pools, which are large enough to swim comfortably and include generous amenities like plenty of shade and a kids club. The pool area is praised for its cleanliness and spaciousness, making it a delightful place for relaxation and leisure. Guests often mention the wonderful combination of the pool alongside the pristine beach, which contributes to the hotel's overall charm. With amenities such as a gym and game room complementing the pool facilities, visitors find the entire atmosphere comfortable and friendly, particularly for families. The pool's impressive size—featuring options such as infinity and a lengthy 50-meter pool—caters to different preferences, further enhancing the experience for both children and adults. The inviting pool area stands out as a key feature of the hotel, ensuring an enjoyable stay.
Situated in the serene landscapes of Phu Quoc, Crowne Plaza Starbay by IHG emerges as an inviting destination for family vacations. The hotel, new and comfortable, boasts a family-friendly atmosphere with an array of amenities tailored for young guests. The kids club is a standout feature, offering engaging activities that ensure children have a lot of fun. The inviting playground and the well-maintained pool are favorites among the little ones, creating delightful experiences for them. Families can enjoy a variety of beach and poolside activities thoughtfully provided by the hotel.
Despite the spacious rooms that promise quiet and good facilities, some guests find the accommodations slightly cramped for a family of four. Nonetheless, the environment is perfect for families traveling with younger children, particularly those under two years of age. The abundance of kid-friendly amenities makes it apparent that the hotel is very child-friendly, highlighted by the many children seen enjoying their stay.
While certain facilities might not fully cater to families with small kids, the overall experience is enriched by quality produce and delicious food, making dining at the hotel's restaurant a preferred choice for many families during their vacation. Crowne Plaza Phu Quoc Starbay delights families seeking a week-long beach vacation, providing both relaxation and entertainment in a picturesque setting.
The Crowne Plaza Phu Quoc Starbay by IHG has certainly garnered a range of views regarding its five-star offerings. The location in North Island provides guests with a setting that meets all the expectations of a 5-star hotel. The accommodation stands out as being comfortable and pristine, aligning well with the expected standards of a top-tier establishment. Guests have noted the exceptional service and hospitality from the staff, ensuring that the hotel maintains its 5-star rating.
Dining experiences at the hotel offer quality food and a buffet breakfast that is clean and up to standard, with meals described as high-standard and finger-licking delicious. However, some reviews suggest that although the restaurant meets these high standards, the variety could be improved, and the quality of food may not be as extraordinary compared to other similar establishments in Phu Quoc.
On the downside, guests have reported that while the hotel meets many requirements of a 5-star category, aspects such as service levels occasionally fall short, leading to an experience that doesn't always meet the luxurious expectations of a high-end hotel. The facilities, such as saunas and steam rooms, are not included, which some guests find disappointing for a hotel of this quality.
Overall, Crowne Plaza Phu Quoc Starbay presents itself as a solid option for those seeking 5-star accommodation. Although it delivers on several fronts, guests should be aware that some aspects might reflect a budget-friendly approach to luxury, rather than a full-fledged, opulent experience.
Crowne Plaza Phu Quoc Starbay by IHG consistently impresses guests with its offerings synonymous with five-star hospitality. The hotel is praised for its luxurious facilities and smooth, well-organized operations. Guests appreciate the attentive and cheerful staff, which contributes to the overall luxury experience. The hotel meets or exceeds all five-star standards, providing everything needed for a comfortable and enjoyable stay. While the experience is generally rated very highly, suggesting a strong performance in the luxury category, occasional lapses indicate there is room for minor improvements. Overall, the hotel is highly recommended for those seeking a high level of service and quality in their stay.
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Location
Despite its picturesque and serene setting, the location can be a bit remote for those who prioritize proximity to the bustling city center or enjoy a variety of nearby dining and shopping options. The main city of Lille and other popular tourist spots on the island are a bit further away, making taxis or shuttles a necessity for more urban excursions. However, the enthralling combination of a private beach, family-friendly amenities, and easy access to nearby attractions makes this location highly recommended for travelers who value peace, seclusion, and the occasional exploration of Phu Quoc's entertainment offerings.
Breakfast
Dinner
Despite these positives, there are areas where the dining leaves guests wanting more. The restaurant offerings are perceived as monotonous and lacking variety, leading to guest fatigue, particularly over extended stays. Issues like slow service and a limited menu exacerbated by rather elevated pricing add to the dining drawbacks. For families, the limited dinner coverage only for adults can be inconvenient. The dining experience, while meeting certain standards, reveals room for greater menu diversity and timeliness of service to fully cater to a guest's palate and elevate the resort's culinary reputation.
Rooms
Many rooms offer remarkable ocean views, which add to the overall appeal of the accommodation. Balconies are a common feature, though occasional cleanliness can vary. Modern facilities within the rooms enhance comfort, including nice bathrooms and sufficient amenities, solidifying their reputation as a top-notch choice for relaxation.
While generally spacious, certain room arrangements, such as twins, may feel snug for larger families. Still, guests find the design of the hotel appealing and the overall resort experience enriched by stunning views from their rooms. The clean and high-end atmosphere contributes greatly to the enjoyment of the stay, with positive remarks about the resort's ability to combine comfort with beauty, keeping guests happy and satisfied.
Beds
Cleanliness
Guests are further delighted by the clean, modern design and stylish decor throughout the resort. The expansive hotel complex is beautifully maintained, creating a welcoming and attractive environment for families and couples alike. Although some areas, such as balconies, occasionally miss the same level of attention, the facilities overall are top-notch with attention to guest satisfaction.
The beachfront is particularly noted for its pure, clean waters, offering a superb setting for relaxation and enjoyment. The beach and pools are not only clean but also highly comfortable, adding to the high-quality experience guests can expect. The hotel's new and well-kept structure, accompanied by exceptional service, meets all the expectations of a 5-star establishment.
While there are minor instances where staff interactions are observed as less personal, the overarching service quality is excellent, enhancing the guests' experience alongside the cleanliness standards. Whether for families seeking a clean and inviting children’s room or individuals looking for a tranquil and comfortable retreat, Crowne Plaza Phu Quoc Starbay ensures a satisfying stay with its commitment to cleanliness and top-notch facilities.
Staff
Despite some mentions of the staff’s limited English proficiency, the service they provide remains top-notch, characterized by their genuine approach and willingness to accommodate guests' needs. The attentive and kind nature of the staff extends to families traveling with children, where meticulous care is noted.
The overall environment at the hotel, complemented by the staff's attentiveness and professionalism, contributes to a memorable experience. Their cheerful demeanor and commitment to meeting guests' requests make the Crowne Plaza Phu Quoc Starbay stand out as a preferred destination for travelers seeking a seamless and enjoyable stay.
Gym
Pool
Family
Despite the spacious rooms that promise quiet and good facilities, some guests find the accommodations slightly cramped for a family of four. Nonetheless, the environment is perfect for families traveling with younger children, particularly those under two years of age. The abundance of kid-friendly amenities makes it apparent that the hotel is very child-friendly, highlighted by the many children seen enjoying their stay.
While certain facilities might not fully cater to families with small kids, the overall experience is enriched by quality produce and delicious food, making dining at the hotel's restaurant a preferred choice for many families during their vacation. Crowne Plaza Phu Quoc Starbay delights families seeking a week-long beach vacation, providing both relaxation and entertainment in a picturesque setting.
5 Star
Dining experiences at the hotel offer quality food and a buffet breakfast that is clean and up to standard, with meals described as high-standard and finger-licking delicious. However, some reviews suggest that although the restaurant meets these high standards, the variety could be improved, and the quality of food may not be as extraordinary compared to other similar establishments in Phu Quoc.
On the downside, guests have reported that while the hotel meets many requirements of a 5-star category, aspects such as service levels occasionally fall short, leading to an experience that doesn't always meet the luxurious expectations of a high-end hotel. The facilities, such as saunas and steam rooms, are not included, which some guests find disappointing for a hotel of this quality.
Overall, Crowne Plaza Phu Quoc Starbay presents itself as a solid option for those seeking 5-star accommodation. Although it delivers on several fronts, guests should be aware that some aspects might reflect a budget-friendly approach to luxury, rather than a full-fledged, opulent experience.
Luxury
Yes, Crowne Plaza Phu Quoc Starbay by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Crowne Plaza Phu Quoc Starbay by IHG.
No, Crowne Plaza Phu Quoc Starbay by IHG doesn't allow dogs.
No, parking facilities aren't available at Crowne Plaza Phu Quoc Starbay by IHG.
Yes, Crowne Plaza Phu Quoc Starbay by IHG has a gym.
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