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Cheap Hotels in Phoenix
79 HOTELS IN AND AROUND PHOENIXRanking can be influenced by the commissions we receive.
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Summary of reviews
The Hampton Inn & Suites Phoenix North/Happy Valley is a great option for travelers looking for a comfortable and convenient stay. Despite some minor issues like worn carpets and a noisy elevator, the hotel offers a clean and accommodating experience. The spirit in the nightstand was a charming touch and the free cable provided ample entertainment options. While some reviewers wished for more amenities and upgrades, the reasonable rates make this hotel a great option for those on a budget. Overall, the Hampton Inn & Suites Phoenix North/Happy Valley provides a comfortable and clean stay in Phoenix, whether traveling for business or pleasure.
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Golf
Sustainability Journey
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Summary of reviews
Overall, guests have had an enjoyable experience staying at the Courtyard Phoenix North / Happy Valley. The hotel's outdoor pool has been a standout feature with its perfect size, cozy atmosphere and convenient operating hours. The location, rooms and on-site gym have also received positive feedback. Furthermore, guests appreciate that the pool is heated for colder days. If you're looking for a comfortable and relaxing stay in Phoenix, the Courtyard Phoenix North / Happy Valley is definitely worth considering!
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Cheap
Golf
Pool
Heated Pool
Outdoor Pool
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Summary of reviews
The Hampton Inn Phoenix - Biltmore is an excellent choice for travelers looking for a comfortable and convenient stay. The hotel boasts a great location with easy access to shopping and dining options as well as attractions. Guests appreciate the large, clean and updated rooms, which are well-maintained by the housekeeping staff. The breakfast is also a highlight with a variety of tasty options available and attentive breakfast staff. The hotel's pool and hot tub are well-maintained and offer a relaxing atmosphere. The friendly and helpful staff receive high praise from guests with many going above and beyond to ensure guests have an enjoyable stay. While some guests reported room cleanliness issues, the majority of guests found the hotel to be spotless and fresh. Overall, the Hampton Inn Phoenix - Biltmore offers exceptional value for its price and exceeds expectations.
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Cheap
Family
Dog Friendly
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Summary of reviews
The SureStay InnSuites Phoenix Hotel & Suites by Best Western offers a highly commended experience across a variety of aspects, making it a favored choice for many travelers. Its prime location in a quiet and safe neighborhood of Phoenix ensures convenient access to major highways, the airport, downtown and popular attractions. Guests particularly appreciate the proximity to the Phoenix Mountain Preserve for its scenic trails, excellent for both nature lovers and those seeking onward travel.
The complimentary breakfast receives significant praise for its variety and quality, featuring both hot and cold options such as freshly cooked eggs, bacon, waffles, cereals and fresh fruits. Though there are minor comments about limited gluten-free options and disposable tableware, the breakfast is generally seen as a major plus, providing good value and convenience.
Rooms at the hotel are lauded for their cleanliness, spaciousness and comfort. Guests highlight the modern amenities and the functionality of spaces which cater well to families and multiple guests. While there are occasional mentions of dated furnishings and minor maintenance issues, the overall sentiment is very positive with many appreciating features like fridges, microwaves and modern bathrooms.
Cleanliness throughout the property is a strong point with guests noting the well-maintained rooms, public areas and outdoor facilities including the pool and breakfast area. The staff's friendliness and helpfulness further enhance the positive experience, contributing to a welcoming atmosphere.
The pool area itself is a standout feature for many, praised for its cleanliness, maintenance and heated options. Guests enjoy the modern design and the fact that it remains uncrowded, providing a restful environment for relaxation. Families, in particular, find the hotel to be very accommodating, benefiting from the cleanliness, ample parking and family-friendly amenities such as the pool and barbecue area.
The quality of the beds is another highlight, frequently described as comfortable and providing a good night's sleep. Most guests find the bedding to be of high quality and conducive to rest with issues of discomfort being rare and isolated.
Although the free Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues, the availability of this amenity still adds value to many visitors’ stays. The hotel also serves business travelers well with appropriate facilities and a location that ensures easy access to major transport links and business areas.
Overall, the SureStay InnSuites Phoenix Hotel & Suites by Best Western delivers a solid three-star hotel experience with many guests finding it surpasses the typical standards of its category. Positive feedback on its value for money, cleanliness, comfort and quality service underscores the hotel's reputation as a reliable and appealing choice for both leisure and business travelers in Phoenix.
The complimentary breakfast receives significant praise for its variety and quality, featuring both hot and cold options such as freshly cooked eggs, bacon, waffles, cereals and fresh fruits. Though there are minor comments about limited gluten-free options and disposable tableware, the breakfast is generally seen as a major plus, providing good value and convenience.
Rooms at the hotel are lauded for their cleanliness, spaciousness and comfort. Guests highlight the modern amenities and the functionality of spaces which cater well to families and multiple guests. While there are occasional mentions of dated furnishings and minor maintenance issues, the overall sentiment is very positive with many appreciating features like fridges, microwaves and modern bathrooms.
Cleanliness throughout the property is a strong point with guests noting the well-maintained rooms, public areas and outdoor facilities including the pool and breakfast area. The staff's friendliness and helpfulness further enhance the positive experience, contributing to a welcoming atmosphere.
The pool area itself is a standout feature for many, praised for its cleanliness, maintenance and heated options. Guests enjoy the modern design and the fact that it remains uncrowded, providing a restful environment for relaxation. Families, in particular, find the hotel to be very accommodating, benefiting from the cleanliness, ample parking and family-friendly amenities such as the pool and barbecue area.
The quality of the beds is another highlight, frequently described as comfortable and providing a good night's sleep. Most guests find the bedding to be of high quality and conducive to rest with issues of discomfort being rare and isolated.
Although the free Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues, the availability of this amenity still adds value to many visitors’ stays. The hotel also serves business travelers well with appropriate facilities and a location that ensures easy access to major transport links and business areas.
Overall, the SureStay InnSuites Phoenix Hotel & Suites by Best Western delivers a solid three-star hotel experience with many guests finding it surpasses the typical standards of its category. Positive feedback on its value for money, cleanliness, comfort and quality service underscores the hotel's reputation as a reliable and appealing choice for both leisure and business travelers in Phoenix.
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Cheap
Family
Pool
Outdoor Pool
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Summary of reviews
The DoubleTree by Hilton Phoenix North is highly recommended by guests due to its great location, friendly staff and comfortable amenities. The hotel is conveniently located near the highway and attached to a shopping mall with plenty of dining options in the area. Though some guests noted minor cleanliness and room issues, the majority found the rooms and pool to be clean and comfortable and the beds were highly praised for their comfort. The staff was a standout feature with guests consistently noting their professionalism and helpfulness. The hotel's breakfast buffet received mixed reviews, but many appreciated the hotel's efforts during Covid. Overall, the DoubleTree by Hilton Phoenix North offers a pleasant stay with great amenities in a convenient location.
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Cheap
Dog Friendly
Pool
Heated Pool
Outdoor Pool
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Summary of reviews
The SureStay by Best Western Phoenix Airport near Downtown is well-regarded for its prime location near Phoenix Sky Harbor Airport, offering a convenient option for travelers with late-night arrivals or early-morning departures. The complimentary 24/7 shuttle service adds to its appeal, ensuring smooth and reliable transport to and from the airport. The hotel provides clean, updated rooms that offer considerable value for money.
Guests frequently mention the rooms' cleanliness and comfort, highlighting their spaciousness, modern furnishings and well-maintained amenities like big-screen TVs, refrigerators, microwaves and coffee machines. Housekeeping efforts are praised for maintaining an immaculate and spotless environment, contributing to a pleasant stay experience. Many travelers find the beds comfortable and the bathrooms clean and well-equipped, adding to the overall comfort.
The hotel's breakfast, included in the stay, offers a basic continental selection with items such as cereal, toast, coffee, juice and yogurt. While the offerings are appreciated for their convenience, some guests suggest the addition of hot items like eggs or bacon and extending breakfast hours beyond 9 AM.
The staff receives mixed reviews, but many guests commend their friendliness, efficiency and professionalism, particularly highlighting the shuttle drivers for their punctuality. The check-in process is often described as swift and hassle-free, enhancing the overall guest experience.
Parking at the hotel is secure, well-lit and free, a perk that adds convenience for travelers. Ample parking spaces and good lighting with numerous cameras ensure a safe environment for guests' vehicles.
Free WiFi is available throughout the hotel, generally providing good and stable connectivity. While some guests experience occasional issues with slow speeds or connectivity, most find it adequate for their needs, especially business travelers.
The outdoor pool, though receiving mixed reviews, is generally seen as clean and refreshing. However, it is noted to be small and sometimes in need of more thorough cleaning.
The hotel’s accessibility features receive mixed feedback with positive remarks about wheelchair-accessible rooms and well-equipped bathrooms for guests with reduced mobility. However, the lack of an elevator poses challenges for elderly guests or those with heavy luggage.
Overall, the SureStay by Best Western Phoenix Airport near Downtown presents a practical, budget-friendly option, particularly suited for short stays and those prioritizing proximity to the airport. While not luxurious, its location, cleanliness and essential amenities make it a valuable choice for many travelers.
Guests frequently mention the rooms' cleanliness and comfort, highlighting their spaciousness, modern furnishings and well-maintained amenities like big-screen TVs, refrigerators, microwaves and coffee machines. Housekeeping efforts are praised for maintaining an immaculate and spotless environment, contributing to a pleasant stay experience. Many travelers find the beds comfortable and the bathrooms clean and well-equipped, adding to the overall comfort.
The hotel's breakfast, included in the stay, offers a basic continental selection with items such as cereal, toast, coffee, juice and yogurt. While the offerings are appreciated for their convenience, some guests suggest the addition of hot items like eggs or bacon and extending breakfast hours beyond 9 AM.
The staff receives mixed reviews, but many guests commend their friendliness, efficiency and professionalism, particularly highlighting the shuttle drivers for their punctuality. The check-in process is often described as swift and hassle-free, enhancing the overall guest experience.
Parking at the hotel is secure, well-lit and free, a perk that adds convenience for travelers. Ample parking spaces and good lighting with numerous cameras ensure a safe environment for guests' vehicles.
Free WiFi is available throughout the hotel, generally providing good and stable connectivity. While some guests experience occasional issues with slow speeds or connectivity, most find it adequate for their needs, especially business travelers.
The outdoor pool, though receiving mixed reviews, is generally seen as clean and refreshing. However, it is noted to be small and sometimes in need of more thorough cleaning.
The hotel’s accessibility features receive mixed feedback with positive remarks about wheelchair-accessible rooms and well-equipped bathrooms for guests with reduced mobility. However, the lack of an elevator poses challenges for elderly guests or those with heavy luggage.
Overall, the SureStay by Best Western Phoenix Airport near Downtown presents a practical, budget-friendly option, particularly suited for short stays and those prioritizing proximity to the airport. While not luxurious, its location, cleanliness and essential amenities make it a valuable choice for many travelers.
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Cheap
Dog Friendly
Pool
Heated Pool
Outdoor Pool
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Pool
Private Pool
Outdoor Pool
Free Wi-Fi
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Summary of reviews
Overall, The Clarendon Hotel & Spa, BW Signature Collection is a fantastic choice for a weekend getaway. The check-in and check-out process is quick and efficient and the discounts on food and drinks are a nice touch. The exceptional service provided by the hotel staff is a standout feature and guests can feel secure with the safety measures in place. While some guests noted issues with the bathtub, the hotel is generally superb and provides a pleasant stay. Don't hesitate to book your stay at this 4-star hotel - you won't be disappointed.
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Cheap
Sustainability Journey
Honeymoon
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Summary of reviews
Hyatt Place Phoenix-North garners positive reviews across various aspects, making it a favored choice for travelers visiting Phoenix. The hotel's location is highly praised for its strategic convenience, providing easy access to key areas, including the airport, downtown, and local attractions. While the nearby freeway may bring some noise, the location remains both welcoming and accommodating, supported by a friendly and helpful staff.
Breakfast at the hotel is well-received, noted for its variety and quality. Guests enjoy a wide selection of both hot and cold offerings, complemented by the presence of an on-site Starbucks. Though there are occasional instances of limited early morning choices, the overall breakfast experience is deemed enjoyable, largely due to courteous staff.
The rooms impress with their spaciousness and cleanliness, offering modern, well-maintained accommodations ideal for families and business travelers alike. While some updates to carpets and furnishings are suggested, the balance between room quality and price encourages many guests to return. Cleanliness receives mixed reviews, though many highlight the overall tidiness and inviting atmosphere. Some areas, particularly carpets, could benefit from improvement, yet the rooms and facilities generally meet expectations.
The staff at Hyatt Place Phoenix-North consistently enhance guest experiences with their polite, professional, and accommodating service. Their willingness to assist, even beyond typical hours, contributes significantly to the hotel's welcoming environment.
The comfort of the beds yields mixed reviews; despite some issues with mattresses and furniture, many guests find them cozy and conducive to a restful stay. Overall, Hyatt Place Phoenix-North presents a commendable four-star experience, providing impressive value for money with its accessible location, friendly staff, and pleasant accommodations. It stands as a reliable choice for visitors to Northwest Phoenix, with many expressing intentions to return.
Breakfast at the hotel is well-received, noted for its variety and quality. Guests enjoy a wide selection of both hot and cold offerings, complemented by the presence of an on-site Starbucks. Though there are occasional instances of limited early morning choices, the overall breakfast experience is deemed enjoyable, largely due to courteous staff.
The rooms impress with their spaciousness and cleanliness, offering modern, well-maintained accommodations ideal for families and business travelers alike. While some updates to carpets and furnishings are suggested, the balance between room quality and price encourages many guests to return. Cleanliness receives mixed reviews, though many highlight the overall tidiness and inviting atmosphere. Some areas, particularly carpets, could benefit from improvement, yet the rooms and facilities generally meet expectations.
The staff at Hyatt Place Phoenix-North consistently enhance guest experiences with their polite, professional, and accommodating service. Their willingness to assist, even beyond typical hours, contributes significantly to the hotel's welcoming environment.
The comfort of the beds yields mixed reviews; despite some issues with mattresses and furniture, many guests find them cozy and conducive to a restful stay. Overall, Hyatt Place Phoenix-North presents a commendable four-star experience, providing impressive value for money with its accessible location, friendly staff, and pleasant accommodations. It stands as a reliable choice for visitors to Northwest Phoenix, with many expressing intentions to return.
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Cheap
4 Star
Family
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This hotel offers free wifi and is pet friendly. It's a budget-friendly option for travelers visiting Phoenix.
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Summary of reviews
La Quinta Inn by Wyndham Phoenix North is a strategically located hotel, offering convenience due to its proximity to a major freeway and local attractions, making it accessible for both leisure and business travelers. The staff is frequently praised for their friendliness and dedication, contributing positively to the overall guest experience. Guests particularly appreciate the comfortable beds, often described as super comfortable and contributing to restful nights. The complimentary breakfast is another highlight, providing a cozy and inviting start to the day with American-style offerings, despite occasional calls for a broader range of options.
However, some areas require attention, including the hotel's cleanliness and room maintenance. While certain reviews highlight clean rooms and facilities, others report issues like stained carpets and bathrooms. The need for updates extends to amenities, with guests noting outdated room conditions and missing modern conveniences such as USB charging outlets and mini-fridges. The pool, while often enjoyed, occasionally suffered from maintenance shortcomings, impacting guest satisfaction.
Pet-friendliness is a noted feature, though experiences vary, with some confusion about pet policies. Concerns regarding the surrounding neighborhood and some aspects of hotel security have been noted, suggesting guests proceed with awareness. Overall, while there are areas for improvement, La Quinta Inn by Wyndham Phoenix North remains a valued option for travelers seeking budget-friendly accommodations with a strong location and friendly atmosphere.
However, some areas require attention, including the hotel's cleanliness and room maintenance. While certain reviews highlight clean rooms and facilities, others report issues like stained carpets and bathrooms. The need for updates extends to amenities, with guests noting outdated room conditions and missing modern conveniences such as USB charging outlets and mini-fridges. The pool, while often enjoyed, occasionally suffered from maintenance shortcomings, impacting guest satisfaction.
Pet-friendliness is a noted feature, though experiences vary, with some confusion about pet policies. Concerns regarding the surrounding neighborhood and some aspects of hotel security have been noted, suggesting guests proceed with awareness. Overall, while there are areas for improvement, La Quinta Inn by Wyndham Phoenix North remains a valued option for travelers seeking budget-friendly accommodations with a strong location and friendly atmosphere.
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Cheap
Dog Friendly
Pool
Outdoor Pool
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Summary of reviews
Extended Stay America Suites - Phoenix - Airport offers a favorable location for travelers, particularly those needing close proximity to the airport and major highways. Its quiet environment, despite being near busy areas, appeals to guests looking for easy access to city attractions like downtown Phoenix, local dining spots and event venues, making it versatile for various traveler needs.
Guests appreciate the spacious rooms, which are often seen as clean, comfortable and well-equipped with useful cooking facilities. The comfortable beds and tranquil atmosphere add to a restful stay and the property is considered a good value for the price. Unique features like the corner suite on the second floor also stand out to some visitors.
While the staff receives varying reviews, many guests commend the front desk attendants for their kindness, professionalism and efficiency, particularly noting the helpfulness of the second shift staff.
However, there are areas for improvement. The breakfast offerings are minimal and often disappointing, lacking variety and substantial options. Cleanliness standards are inconsistent with some guests encountering issues such as musty smells, mildew and outdated facilities. These concerns extend to the beds with some guests facing discomfort and cleanliness issues.
In summary, Extended Stay America Suites - Phoenix - Airport is highly valued for its convenience and comfort, though it could benefit from enhanced breakfast and cleanliness standards to elevate the overall guest experience.
Guests appreciate the spacious rooms, which are often seen as clean, comfortable and well-equipped with useful cooking facilities. The comfortable beds and tranquil atmosphere add to a restful stay and the property is considered a good value for the price. Unique features like the corner suite on the second floor also stand out to some visitors.
While the staff receives varying reviews, many guests commend the front desk attendants for their kindness, professionalism and efficiency, particularly noting the helpfulness of the second shift staff.
However, there are areas for improvement. The breakfast offerings are minimal and often disappointing, lacking variety and substantial options. Cleanliness standards are inconsistent with some guests encountering issues such as musty smells, mildew and outdated facilities. These concerns extend to the beds with some guests facing discomfort and cleanliness issues.
In summary, Extended Stay America Suites - Phoenix - Airport is highly valued for its convenience and comfort, though it could benefit from enhanced breakfast and cleanliness standards to elevate the overall guest experience.
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Cheap
Family
Dog Friendly
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Cheap
Another Extended Stay America in Chandler, offering budget-focused accommodations with amenities for extended stays, providing value near the Maricopa area.
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Cheap
Parking
Adult Only
From $70
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Summary of reviews
Extended Stay America Select Suites - Phoenix - Airport - E Oak St enjoys a favorable reputation for its strategic location, making it an ideal choice for travelers seeking convenience. Situated near the Phoenix Airport, the hotel offers easy access to various amenities, shopping options, and dining establishments. Guests appreciate the proximity to major attractions like the Phoenix Zoo and the Butterfly Wonderland, complemented by convenient public transport links and major thoroughfares for seamless city exploration. The surrounding area, though bustling, surprises guests with a tranquil atmosphere and occasional mountain views, enhancing the overall appeal of the stay.
Room offerings are held in high regard for their spaciousness and practicality, equipped with kitchenettes that make them suitable for longer stays. Guests note the comfort of the beds and the soundproofing that contributes to a restful environment, with room designs resembling mini apartments. Although room décor provides modern touches, some critiques suggest a need for updates and a more thorough approach to cleaning.
The staff receives commendable marks for their friendliness and dedication, often going above and beyond to ensure guest satisfaction and a welcoming stay. Positive interactions with the front desk highlight the team’s professionalism and accommodation, boosting the overall guest experience.
While the breakfast offerings receive mixed reactions, mainly due to their limited selection, the in-room kitchenette option provides flexibility for guests to prepare their own meals. This offers a practical alternative to the simple grab-and-go breakfast provided.
Parking is considered accessible and well-maintained, enhancing convenience for visitors especially due to its free status. However, occasional overcrowding by non-guests is a noted challenge, albeit a minor one in an otherwise adequate provision.
Overall, Extended Stay America Select Suites in Phoenix tends to appeal to budget-conscious travelers seeking essential comforts and a friendly atmosphere. There is room for improvement in areas such as rigorous cleanliness and some facility updates, but for those prioritizing location and practicality, this hotel represents a generally satisfactory choice.
Room offerings are held in high regard for their spaciousness and practicality, equipped with kitchenettes that make them suitable for longer stays. Guests note the comfort of the beds and the soundproofing that contributes to a restful environment, with room designs resembling mini apartments. Although room décor provides modern touches, some critiques suggest a need for updates and a more thorough approach to cleaning.
The staff receives commendable marks for their friendliness and dedication, often going above and beyond to ensure guest satisfaction and a welcoming stay. Positive interactions with the front desk highlight the team’s professionalism and accommodation, boosting the overall guest experience.
While the breakfast offerings receive mixed reactions, mainly due to their limited selection, the in-room kitchenette option provides flexibility for guests to prepare their own meals. This offers a practical alternative to the simple grab-and-go breakfast provided.
Parking is considered accessible and well-maintained, enhancing convenience for visitors especially due to its free status. However, occasional overcrowding by non-guests is a noted challenge, albeit a minor one in an otherwise adequate provision.
Overall, Extended Stay America Select Suites in Phoenix tends to appeal to budget-conscious travelers seeking essential comforts and a friendly atmosphere. There is room for improvement in areas such as rigorous cleanliness and some facility updates, but for those prioritizing location and practicality, this hotel represents a generally satisfactory choice.
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Cheap
Parking
Family
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Summary of reviews
Extended Stay America Suites - Phoenix - Biltmore benefits significantly from its prime location in the Biltmore area, offering easy access to major roads and attractions like downtown Phoenix and the Arizona Biltmore Golf Course. Guests highlight the safe and pleasant neighborhood, abundant shopping, and dining options, making it an ideal base for both leisure and business travelers.
While breakfast offerings are limited to simple items like coffee, muffins, and granola bars, they are sufficient for guests seeking a quick start to their day. However, the potential for expanded options is noted by many.
The hotel shines with its clean, comfortable, and spacious rooms featuring kitchenettes and well-maintained amenities, contributing to a homely experience. Guests appreciate the clean bedding and towels, as well as helpful staff, who are often commended for their professionalism and friendliness, notably with commendable personnel like Xylicia and Lisa working at the front desk.
There are mixed reviews regarding the pool and bedding. The pool area is generally enjoyable, though cleanliness varies, impacting the experience. Standard beds receive praise for comfort, whereas sofa beds are frequently described as uncomfortable, leading to recommendations to avoid them.
Overall, Extended Stay America Suites - Phoenix - Biltmore provides a pleasant and convenient stay experience, with its strategic location, friendly staff, and clean accommodations standing out as highlights for guests.
While breakfast offerings are limited to simple items like coffee, muffins, and granola bars, they are sufficient for guests seeking a quick start to their day. However, the potential for expanded options is noted by many.
The hotel shines with its clean, comfortable, and spacious rooms featuring kitchenettes and well-maintained amenities, contributing to a homely experience. Guests appreciate the clean bedding and towels, as well as helpful staff, who are often commended for their professionalism and friendliness, notably with commendable personnel like Xylicia and Lisa working at the front desk.
There are mixed reviews regarding the pool and bedding. The pool area is generally enjoyable, though cleanliness varies, impacting the experience. Standard beds receive praise for comfort, whereas sofa beds are frequently described as uncomfortable, leading to recommendations to avoid them.
Overall, Extended Stay America Suites - Phoenix - Biltmore provides a pleasant and convenient stay experience, with its strategic location, friendly staff, and clean accommodations standing out as highlights for guests.
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Cheap
Pool
Outdoor Pool
Family
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Cheap
Free Wi-Fi
Parking
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Summary of reviews
Extended Stay America Suites - Phoenix - Midtown is distinguished by its exceptional location, which is frequently praised by guests for its convenience and proximity to attractions, restaurants, shopping, and transit options. Its strategic position is ideal for travelers with diverse purposes, including work engagements, events, and visits to local destinations. The location is undoubtedly the most commendable feature of the hotel, offering guests easy access to various amenities and making it a suitable choice for anyone visiting Midtown Phoenix.
The complimentary breakfast provided by the hotel garners mixed reactions. While a few guests appreciate the availability of items like oatmeal and muffins for a quick snack, many feel the options are too limited and not reflective of a traditional hotel breakfast. The breakfast area has been noted as unappealing, with instances where the breakfast was unavailable, leading to disappointment for some visitors expecting more comprehensive offerings.
Regarding the rooms, guests appreciate the spaciousness and the comfort of some beds, which are described as clean and accommodating for a restful sleep. However, these positive aspects are often overshadowed by concerns about cleanliness and maintenance. Many reviews highlight issues such as unclean rooms, musty odors, and outdated fixtures, with more serious complaints involving sightings of roaches and noise disruptions. These issues contribute to a negative impression of the room quality despite the potential for comfort.
Cleanliness remains a significant challenge at the property, as guests often report numerous hygiene issues, including unpleasant odors, visible dirt, and sightings of cockroaches throughout the hotel. The facility is also described as outdated, with worn-out amenities. While a few guests acknowledge helpful staff and good water pressure, these notes of positivity are largely eclipsed by the broader concerns about upkeep and maintenance, which impact the overall guest experience.
The hotel's staff receives mixed reviews; while many guests commend the friendliness and helpfulness of employees like Bianca and Angelica, others report less favorable interactions with staff members who seemed unfriendly or unhelpful. These inconsistencies in customer service, coupled with reports of safety concerns around the property, suggest there is room for improvement in creating a consistently welcoming environment.
In summary, while Extended Stay America Suites - Phoenix - Midtown benefits greatly from its central location and offers comfortable main beds, it faces challenges related to breakfast offerings, room cleanliness, and consistent customer service. Addressing these areas could significantly enhance the overall guest experience at this ideally situated property.
The complimentary breakfast provided by the hotel garners mixed reactions. While a few guests appreciate the availability of items like oatmeal and muffins for a quick snack, many feel the options are too limited and not reflective of a traditional hotel breakfast. The breakfast area has been noted as unappealing, with instances where the breakfast was unavailable, leading to disappointment for some visitors expecting more comprehensive offerings.
Regarding the rooms, guests appreciate the spaciousness and the comfort of some beds, which are described as clean and accommodating for a restful sleep. However, these positive aspects are often overshadowed by concerns about cleanliness and maintenance. Many reviews highlight issues such as unclean rooms, musty odors, and outdated fixtures, with more serious complaints involving sightings of roaches and noise disruptions. These issues contribute to a negative impression of the room quality despite the potential for comfort.
Cleanliness remains a significant challenge at the property, as guests often report numerous hygiene issues, including unpleasant odors, visible dirt, and sightings of cockroaches throughout the hotel. The facility is also described as outdated, with worn-out amenities. While a few guests acknowledge helpful staff and good water pressure, these notes of positivity are largely eclipsed by the broader concerns about upkeep and maintenance, which impact the overall guest experience.
The hotel's staff receives mixed reviews; while many guests commend the friendliness and helpfulness of employees like Bianca and Angelica, others report less favorable interactions with staff members who seemed unfriendly or unhelpful. These inconsistencies in customer service, coupled with reports of safety concerns around the property, suggest there is room for improvement in creating a consistently welcoming environment.
In summary, while Extended Stay America Suites - Phoenix - Midtown benefits greatly from its central location and offers comfortable main beds, it faces challenges related to breakfast offerings, room cleanliness, and consistent customer service. Addressing these areas could significantly enhance the overall guest experience at this ideally situated property.
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Cheap
Honeymoon
Family
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