Extended Stay America Select Suites - Phoenix - Airport - E Oak St
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Summary of reviewsExtended Stay America Select Suites - Phoenix - Airport - E Oak St enjoys a favorable reputation for its strategic location, making it an ideal choice for travelers seeking convenience. Situated near the Phoenix Airport, the hotel offers easy access to various amenities, shopping options, and dining establishments. Guests appreciate the proximity to major attractions like the Phoenix Zoo and the Butterfly Wonderland, complemented by convenient public transport links and major thoroughfares for seamless city exploration. The surrounding area, though bustling, surprises guests with a tranquil atmosphere and occasional mountain views, enhancing the overall appeal of the stay.
Room offerings are held in high regard for their spaciousness and practicality, equipped with kitchenettes that make them suitable for longer stays. Guests note the comfort of the beds and the soundproofing that contributes to a restful environment, with room designs resembling mini apartments. Although room décor provides modern touches, some critiques suggest a need for updates and a more thorough approach to cleaning.
The staff receives commendable marks for their friendliness and dedication, often going above and beyond to ensure guest satisfaction and a welcoming stay. Positive interactions with the front desk highlight the team’s professionalism and accommodation, boosting the overall guest experience.
While the breakfast offerings receive mixed reactions, mainly due to their limited selection, the in-room kitchenette option provides flexibility for guests to prepare their own meals. This offers a practical alternative to the simple grab-and-go breakfast provided.
Parking is considered accessible and well-maintained, enhancing convenience for visitors especially due to its free status. However, occasional overcrowding by non-guests is a noted challenge, albeit a minor one in an otherwise adequate provision.
Overall, Extended Stay America Select Suites in Phoenix tends to appeal to budget-conscious travelers seeking essential comforts and a friendly atmosphere. There is room for improvement in areas such as rigorous cleanliness and some facility updates, but for those prioritizing location and practicality, this hotel represents a generally satisfactory choice.
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Room offerings are held in high regard for their spaciousness and practicality, equipped with kitchenettes that make them suitable for longer stays. Guests note the comfort of the beds and the soundproofing that contributes to a restful environment, with room designs resembling mini apartments. Although room décor provides modern touches, some critiques suggest a need for updates and a more thorough approach to cleaning.
The staff receives commendable marks for their friendliness and dedication, often going above and beyond to ensure guest satisfaction and a welcoming stay. Positive interactions with the front desk highlight the team’s professionalism and accommodation, boosting the overall guest experience.
While the breakfast offerings receive mixed reactions, mainly due to their limited selection, the in-room kitchenette option provides flexibility for guests to prepare their own meals. This offers a practical alternative to the simple grab-and-go breakfast provided.
Parking is considered accessible and well-maintained, enhancing convenience for visitors especially due to its free status. However, occasional overcrowding by non-guests is a noted challenge, albeit a minor one in an otherwise adequate provision.
Overall, Extended Stay America Select Suites in Phoenix tends to appeal to budget-conscious travelers seeking essential comforts and a friendly atmosphere. There is room for improvement in areas such as rigorous cleanliness and some facility updates, but for those prioritizing location and practicality, this hotel represents a generally satisfactory choice.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
The Extended Stay America Select Suites in Phoenix, located on E Oak St, holds a convenient spot for travelers seeking proximity to various amenities. The hotel’s location is ideal, especially with its closeness to the airport, simplifying travel logistics for visitors flying in and out. Guests enjoy easy access to a plethora of shops, dining options, and retail giants like Costco and Target, ensuring a comfortable stay. The surrounding area is bustling with restaurants, making breakfast outings at popular places like IHOP or Starbucks effortless.
For those with business or leisure plans, the hotel's placement is advantageous with nearby venues and public transport options, offering convenient connections to the hospital, Phoenix Zoo, and Butterfly Wonderland. The location near major thoroughfares enhances travel ease throughout the city and provides a straightforward link to the freeway. Guests also appreciate the quiet environment and slight mountain views, adding a touch of tranquility to the bustling surroundings. Cleanliness and amenities are highly praised, complementing the well-maintained property and exemplifying a welcoming atmosphere for both short and extended visits.
Guests of Extended Stay America Select Suites - Phoenix - Airport - E Oak St have expressed mixed feelings about the breakfast offerings at the hotel. While the hotel advertises a breakfast, many guests find it to be more of a simple snack, consisting primarily of coffee, oatmeal, muffins, or granola bars. Some guests appreciate the convenience of a quick grab-and-go option in the morning, but often the selection is described as limited and not substantial enough to be considered a proper breakfast. Despite some dissatisfaction, guests appreciate the convenience of an in-room kitchenette, allowing them the flexibility to prepare their own meals when desired.
Extended Stay America Select Suites - Phoenix - Airport - E Oak St offers a mixed bag when it comes to its rooms, though many guests noted some positive aspects. Rooms are often described as spacious and equipped with a small kitchen, including a fridge, stove, and microwave, making them practical for longer stays. Guests frequently mentioned that rooms were clean and well-maintained, with comfortable beds and soundproofing, creating a peaceful environment.
The design felt akin to a mini apartment, providing ample space for families due to features like double beds and sofas. The size of the rooms was appreciated, offering plenty of room to move around. Some guests found the decor modern and well-appointed, which deviated from the somewhat dated and worn impression given by the exterior.
However, there were repeated calls for updates and more detailed cleaning. Several reviews highlighted issues such as unpleasant odors – notably cigarette smoke and mustiness – and some found the room furnishings and carpets to be run down or dirty. The need for additional amenities like coffee makers and more complete bathroom supplies was noted, and a few guests experienced inconveniences with room allocations and faulty fixtures.
While the location and the friendly staff were common highlights, potential guests should weigh the cost against the occasional shortfalls in cleanliness and condition.Overall, Extended Stay America seems to offer a budget-friendly option with essential comforts, though it could benefit from modernization and more rigorous maintenance.
At the Extended Stay America Select Suites in Phoenix, the feedback on the beds and bedding presents a varied picture. While some guests found the beds to be incredibly comfortable, with praise for their good size and cleanliness, others reported less satisfying experiences, citing issues such as old mattresses and discomfort. Several reviews mentioned that the beds were extremely comfortable and even highlighted the quality of the pillows. However, certain negative aspects were noted, including uncomfortable mattresses where guests could feel the springs, and some concerns about the condition of the sofa beds, which were reportedly stained and unfit for use. Despite these mixed reviews, many guests appreciated the quietness of the rooms paired with the comfort of the bedding, suggesting that experiences can vary significantly.
Located conveniently near the Phoenix Airport, the Extended Stay America Select Suites has garnered mixed reviews regarding its cleanliness. There are commendations about the property’s efforts at maintaining a clean, well-organized environment, with some guests remarking on the spacious, comfortable rooms that provide a good night’s sleep. The refurbished facilities have been appreciated, with clean areas and welcoming staff contributing to a generally satisfactory experience for some visitors. The pet-friendly policy and organized layout also add positive points for those traveling with animals and seeking comfort.
However, it's important to note the recurring issues that guests have faced. Multiple reports highlight concerns ranging from unsanitary conditions with sticky surfaces and stained carpets to unpleasant odors, including cigarette smoke in non-smoking rooms. Several reviews mention neglected cleaning duties, leaving remnants from previous guests, including hair and dirty items, which detract from the overall guest experience. Additionally, problems such as outdated bathroom fixtures, mold, and evidence of pests have been noted. Despite its peaceful atmosphere and occasional room tidiness, guests have suggested improvements in the attention to cleanliness and functionality of the hotel amenities.
The staff at Extended Stay America Select Suites in Phoenix, near the airport, receives mixed reviews, shining through with some standout positive remarks. Generally, the front desk associates are described as friendly, helpful, and accommodating, often going the extra mile to ensure guests have a pleasant stay. Many guests praise the customer service, highlighting some staff members' professionalism and willingness to address issues promptly, such as fixing reservation errors.
While there are instances of negative encounters, including descriptions of certain staff members being rude or unhelpful, these seem to be outliers amidst the generally favorable comments. Several reviewers note that the majority of interactions with staff were positive, with the team showing warmth, understanding, and a commitment to making each guest feel welcome. This suggests that despite some inconsistencies, there are members of the team who consistently provide excellent service, contributing to a friendly atmosphere at the hotel.
Overall, for those planning an extended stay or needing convenient lodging close to the airport, the customer service experienced at this property is typically a positive aspect of the visit.
The parking situation at Extended Stay America Select Suites - Phoenix - Airport - E Oak St largely receives positive feedback from guests. Many find the parking to be accessible and adequate, with the added benefit of being well-maintained and free. The convenience of easy parking close to nearby shops is also noted. However, there are mentions of some challenges, such as occasional overcrowding by non-occupants, which might detract from the overall experience. Despite these issues, the hotel is situated in a nice area, enhancing the appeal of the parking facilities.
Location Show Map
Location
For those with business or leisure plans, the hotel's placement is advantageous with nearby venues and public transport options, offering convenient connections to the hospital, Phoenix Zoo, and Butterfly Wonderland. The location near major thoroughfares enhances travel ease throughout the city and provides a straightforward link to the freeway. Guests also appreciate the quiet environment and slight mountain views, adding a touch of tranquility to the bustling surroundings. Cleanliness and amenities are highly praised, complementing the well-maintained property and exemplifying a welcoming atmosphere for both short and extended visits.
Breakfast
Rooms
The design felt akin to a mini apartment, providing ample space for families due to features like double beds and sofas. The size of the rooms was appreciated, offering plenty of room to move around. Some guests found the decor modern and well-appointed, which deviated from the somewhat dated and worn impression given by the exterior.
However, there were repeated calls for updates and more detailed cleaning. Several reviews highlighted issues such as unpleasant odors – notably cigarette smoke and mustiness – and some found the room furnishings and carpets to be run down or dirty. The need for additional amenities like coffee makers and more complete bathroom supplies was noted, and a few guests experienced inconveniences with room allocations and faulty fixtures.
While the location and the friendly staff were common highlights, potential guests should weigh the cost against the occasional shortfalls in cleanliness and condition.Overall, Extended Stay America seems to offer a budget-friendly option with essential comforts, though it could benefit from modernization and more rigorous maintenance.
Beds
Cleanliness
However, it's important to note the recurring issues that guests have faced. Multiple reports highlight concerns ranging from unsanitary conditions with sticky surfaces and stained carpets to unpleasant odors, including cigarette smoke in non-smoking rooms. Several reviews mention neglected cleaning duties, leaving remnants from previous guests, including hair and dirty items, which detract from the overall guest experience. Additionally, problems such as outdated bathroom fixtures, mold, and evidence of pests have been noted. Despite its peaceful atmosphere and occasional room tidiness, guests have suggested improvements in the attention to cleanliness and functionality of the hotel amenities.
Staff
While there are instances of negative encounters, including descriptions of certain staff members being rude or unhelpful, these seem to be outliers amidst the generally favorable comments. Several reviewers note that the majority of interactions with staff were positive, with the team showing warmth, understanding, and a commitment to making each guest feel welcome. This suggests that despite some inconsistencies, there are members of the team who consistently provide excellent service, contributing to a friendly atmosphere at the hotel.
Overall, for those planning an extended stay or needing convenient lodging close to the airport, the customer service experienced at this property is typically a positive aspect of the visit.
Parking
Yes, Extended Stay America Select Suites - Phoenix - Airport - E Oak St has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Extended Stay America Select Suites - Phoenix - Airport - E Oak St.
Yes, Extended Stay America Select Suites - Phoenix - Airport - E Oak St welcomes dogs.
Yes, parking facilities are available at Extended Stay America Select Suites - Phoenix - Airport - E Oak St.
No, Extended Stay America Select Suites - Phoenix - Airport - E Oak St doesn't have a gym.
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