Silver Mounts Hotel

Phnom Penh 11.56708700, 104.92814300 , No.37, St.172, Sangkat Chey Chumneas (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSilver Mounts Hotel in Phnom Penh is widely praised for its strategic location in the heart of the city, making it an ideal choice for both tourists and business travelers. The hotel's proximity to major attractions like the Royal Palace, National Museum and the riverside, along with its easy access to local shops, restaurants and markets, positions it as a convenient base for exploring the city. Despite being in a bustling downtown area, the hotel manages to provide a tranquil and quiet retreat.

The breakfast experience at Silver Mounts Hotel generally receives positive feedback. Guests appreciate the variety and the blend of Cambodian and European offerings, including fresh fruits and cooked dishes. The staff's accommodating nature enhances this experience, although there were occasional criticisms regarding limited options or flavor inconsistencies.

When it comes to accommodations, the rooms are noted for their cleanliness, comfort and spaciousness. Guests frequently highlight the well-maintained and well-equipped rooms with amenities such as air conditioning, fridges and kettles adding to the convenience. The beds, in particular, are often described as super comfortable, contributing to a restful night's sleep. Some minor issues were noted, such as occasional cold showers, weak WiFi and dated bathroom facilities, but these did not significantly detract from the overall positive experiences.

Cleanliness is a standout feature with many guests emphasizing the clean and comfortable rooms. The hotel maintains high cleanliness standards despite some areas being described as a bit shabby. Coupled with the friendly and helpful staff, cleanliness contributes significantly to the overall pleasant stay.

The staff at Silver Mounts Hotel receive high praise for their exceptional friendliness and helpfulness. They are described as attentive, kind and responsive, enhancing guests' overall experience. Reception staff are particularly noted for their caring service, which, along with the clean and spacious rooms, adds to the welcoming atmosphere of the hotel.

Overall, Silver Mounts Hotel provides excellent value for money with its prime location, comfortable rooms and outstanding staff, making it a reliable choice for anyone visiting Phnom Penh.
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Categories
Cheap Hotel
Offers a budget-friendly stay with a convenient location. Known for its clean rooms and helpful service, providing good value for money.

3-Star Hotel
This hotel offers a central location, making it convenient for exploring nearby attractions. It provides accessibility to key sites, suitable for short stays and exploring the city.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Room Types
Standard Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Deluxe Double Room with Balcony This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Family Room with Balcony This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Standard Family Room This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Deluxe King Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Nestled in the vibrant heart of the city, Silver Mounts Hotel enjoys an excellent location that makes it an ideal base for both tourists and business travelers. The hotel is strategically positioned close to the main city attractions, including the riverside, the Royal Palace and the National Museum, allowing guests to effortlessly explore Phnom Penh's rich cultural heritage on foot. Numerous convenience shops, restaurants, bars and markets are just a stone's throw away, offering a veritable feast of local cuisine and shopping experiences.

Despite being in the bustling downtown area, the hotel manages to provide a tranquil retreat where guests are not disturbed by street noise. The facilities and rooms are well-maintained, clean and equipped with all necessary amenities, ensuring a comfortable stay. Additionally, the friendly staff contributes to the welcoming atmosphere. Breakfast is generally enjoyed by guests, adding to the overall positive experience.

For those prioritizing location and convenience, Silver Mounts Hotel presents a remarkable value for money in the center of Phnom Penh. The lively street it resides on, coupled with its proximity to the Mekong River bank and essential tourist sites, makes it an ideal choice for a memorable stay in the Cambodian capital.

Breakfast
Silver Mounts Hotel offers a breakfast experience that has garnered mixed yet predominantly positive feedback from its guests. Many reviews highlight the breakfast as tasty, filling and complete with a good selection that varied between freshly cooked Cambodian dishes, fruits and typical European breakfast items. For those who needed an early departure, the convenience of a breakfast-to-go bag with a nice sandwich was appreciated.

Guests noted the pleasant and accommodating staff, adding to the overall positive breakfast experience. Although some found the breakfast lacking in flavor for certain dishes or that the buffet was occasionally replaced by less-preferred a la carte options, many still found the variety and the quality to be quite good and more than adequate.

There were a few criticisms about the breakfast with comments noting that it lacked variety at times and some dishes appeared tasteless or mediocre. A few guests mentioned issues such as limited options and the presence of fruit flies around the exposed food. There were also instances of breakfast starting later than the advertised time.

Despite these drawbacks, the general sentiment suggests that breakfast at Silver Mounts Hotel is a worthwhile part of the stay with ample options to cater to diverse tastes and preferences, making it a satisfactory start to the day for most guests.

Rooms
Silver Mounts Hotel offers a comfortable and convenient stay with rooms that guests found clean, well-equipped and spacious. Many appreciated the helpful and friendly staff, alongside the good amenities including air conditioning, a fridge and a kettle in the room. The centralized location was a highlight, making it easy to explore the area.

Comfort seems to be a consistent praise with several mentions of clean rooms and comfy beds. Guests also noted that rooms were quite spacious and quiet, providing a restful environment. The presence of a room safe and functional showers added to the convenience.

However, there were a few criticisms. Some guests found the rooms a bit small and the cleanliness of the bathroom could have been better for some. A few found the hotel facilities dated and noted issues such as weak WiFi in the rooms and cold showers. Despite these minor setbacks, the overall consensus leans towards a positive experience, particularly highlighting the comfort and cleanliness of the rooms.

Beds
Silver Mounts Hotel offers an overall positive experience for guests, particularly when it comes to the sleeping arrangements. The rooms are frequently described as clean and comfortable with many reviewers highlighting the super comfortable beds and pillows. Several guests mentioned that the beds are not only spacious but also provide a firm and restful sleep experience. Additionally, the convenience of room amenities like refrigerators and water boilers with free coffee adds to the comfort. While a few guests found the beds either too soft or uncomfortable, the majority feedback reflects satisfaction with the quality of the bedding. The rooms are also equipped with good air conditioning, enhancing the overall comfort. Furthermore, the hotel's location on a street with numerous affordable and excellent restaurants is a notable advantage.

Cleanliness
Silver Mounts Hotel stands out for its impeccable cleanliness, frequently highlighted by guests. Rooms are consistently described as clean, comfortable and well-maintained, contributing to an overall pleasant stay. The bathrooms, while dated, maintain high cleanliness standards. Guests appreciate the hotel's central location, which offers easy access to nearby food options and attractions, adding to the convenience of their stay. Although the hotel is noted to be simple and at times, a bit shabby, the dedication to cleanliness and friendly staff make it a reliable choice for travelers. Some negative remarks include issues with old bathroom styles and occasional maintenance problems, but these do not seem prevalent. Overall, Silver Mounts Hotel is recognized for its cleanliness, comfort and strategic location.

Staff
At Silver Mounts Hotel, guests consistently praise the staff for their exceptional friendliness and helpfulness. With descriptions ranging from lovely and attentive to kind and courteous, the hotel's team strikes a positive chord with visitors. Many reviews highlighted the staff's readiness to assist with anything, whether arranging an extra night’s stay or ensuring breakfast was a pleasant experience. Guests frequently mentioned the smiling and responsive nature of the staff, noting how their attentiveness and availability made stays more comfortable.

Reception staff, in particular, received commendations for their friendliness and caring service, which complements the clean and spacious rooms. The staff’s consistent presence and responsiveness seem to enhance the overall experience. Despite a minor observation of staff taking short rest periods in the lobby during early hours, the overwhelmingly positive feedback underscores their dedication to excellent service and customer care.

Overall, the Silver Mounts Hotel staff is characterized by their excellent service, warm demeanor and genuine efforts to ensure a pleasant stay, contributing significantly to the hotel’s welcoming atmosphere.


No, Silver Mounts Hotel doesn't have any pool.

No, a spa isn't available at Silver Mounts Hotel.

No, Silver Mounts Hotel doesn't allow dogs.

No, parking facilities aren't available at Silver Mounts Hotel.

No, Silver Mounts Hotel doesn't have a gym.

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