Holiday Inn Philadelphia Arpt-Stadium Area by IHG
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Summary of reviewsHoliday Inn Philadelphia Arpt-Stadium Area by IHG, provides a highly advantageous location for sports enthusiasts and concert-goers. Its proximity to major sports venues such as Citizens Bank Park, Lincoln Financial Field and Wells Fargo Center, as well as easy access to the airport and downtown Philadelphia, makes it a standout choice. The surrounding area boasts numerous shopping plazas, local bars and restaurants, adding to its appeal.
The breakfast and dinner experiences at the hotel receive mixed reviews. While some guests have enjoyed the quality and speed of the breakfast food, others found it expensive and lacking in variety. The dinner service also sees varying feedback with some guests praising the food quality while others were frustrated with inconsistent restaurant and bar operations.
Guest rooms at the hotel are largely described as spacious, clean and comfortable with modern updates garnering positive attention. The hotel has received praise for its cleanliness overall, although there are occasional reports of maintenance issues and unpleasant odors. The beds are frequently noted as being comfortable, contributing to a restful stay.
The staff receives high marks for friendliness and helpfulness with particular commendations for the front desk and cleaning staff. Despite a few isolated incidents of unprofessional behavior, the majority of reviews highlight positive interactions with hotel personnel.
WiFi service at the hotel, however, is inconsistent with recurring reports of weak signals and connectivity issues. For parking, while some appreciate the valet service and shuttle bus, others criticize the requirement to pay for parking and the limited availability of spaces.
Families find the hotel accommodating with attentive staff enhancing the experience. However, noise disturbances at night may be a concern for those with young children.
In summary, while the Holiday Inn Philadelphia Arpt-Stadium Area by IHG, has areas in need of improvement such as breakfast service, WiFi connectivity and parking management, it remains a favored choice due to its prime location, comfortable rooms and friendly staff.
Categories
The breakfast and dinner experiences at the hotel receive mixed reviews. While some guests have enjoyed the quality and speed of the breakfast food, others found it expensive and lacking in variety. The dinner service also sees varying feedback with some guests praising the food quality while others were frustrated with inconsistent restaurant and bar operations.
Guest rooms at the hotel are largely described as spacious, clean and comfortable with modern updates garnering positive attention. The hotel has received praise for its cleanliness overall, although there are occasional reports of maintenance issues and unpleasant odors. The beds are frequently noted as being comfortable, contributing to a restful stay.
The staff receives high marks for friendliness and helpfulness with particular commendations for the front desk and cleaning staff. Despite a few isolated incidents of unprofessional behavior, the majority of reviews highlight positive interactions with hotel personnel.
WiFi service at the hotel, however, is inconsistent with recurring reports of weak signals and connectivity issues. For parking, while some appreciate the valet service and shuttle bus, others criticize the requirement to pay for parking and the limited availability of spaces.
Families find the hotel accommodating with attentive staff enhancing the experience. However, noise disturbances at night may be a concern for those with young children.
In summary, while the Holiday Inn Philadelphia Arpt-Stadium Area by IHG, has areas in need of improvement such as breakfast service, WiFi connectivity and parking management, it remains a favored choice due to its prime location, comfortable rooms and friendly staff.
Family Friendly Hotel
Holiday Inn Philadelphia Arpt-Stadium Area by IHG is often recommended as a family-friendly option in Philadelphia.
Hotel with Parking
Offering parking on-site, this hotel caters to guests with vehicles. A free airport shuttle service is provided, enhancing convenience for airport travelers.
3-Star Hotel
Conveniently located near the airport and stadium area, this hotel provides comfortable accommodations. Its proximity to major venues and essential amenities make it a practical choice for event attendees and travelers.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
About Holiday Inn Philadelphia Arpt-Stadium Area by IHG
License: 881352511
Guest Reviews
Location
The hotel's proximity to the airport and key highways adds to its convenience, making it easily accessible for travelers. Guests have mentioned the straightforward journey to downtown Philadelphia, allowing for quick trips to explore the city's attractions. Shopping plazas, local bars and restaurants in South Philly are also close by, providing ample entertainment and dining options.
A recurring theme among reviews is the convenience and practicality of the hotel's location, whether visiting for sporting events, concerts or nearby work engagements. The clean, comfortable rooms and friendly staff further enhance the overall positive experience, making it a reliable choice for visitors to Philadelphia's sports complex.
Breakfast
Several guests were unhappy that breakfast was not included in their stay or that it was priced at $15 per person without prior indication. Issues with package deals and discrepancies about whether breakfast was included or not were also mentioned. The lack of essential items like fruits, juice, toast and a microwave was another area of concern. Additionally, the service was critiqued for inaccuracy in orders and delays leading to long waiting times. Some felt that the breakfast setup should have offered more options and variety.
Despite these shortcomings, the hotel's prime location close to the Philadelphia sports complex and citizens bank park remained a high point for many guests, making it a convenient choice for sports enthusiasts. The proximity to a diner across the road also provided an alternative for guests seeking a satisfactory breakfast experience. Improvements in breakfast quality and service could elevate the overall guest experience at this hotel.
Dinner
However, many reviews highlighted significant inconsistencies and disappointment. While the website suggested the presence of an onsite restaurant and bar, guests frequently found both closed or non-functioning. Some were frustrated to discover that no restaurant or bar services were available during their stay with the bar closing as early as 10:00 pm or entirely unavailable on certain days, including events like the Super Bowl.
There were multiple comments on the dining room being sub-par and the food for breakfast being overpriced. Suggestions for improvement included offering more variety in food options and expanding the cocktail menu. The absence of dessert and alcoholic beverages was also noted.
For those looking for alternative dining options, there is a diner across the street, although some guests found dining rather expensive overall. The overall theme suggests that while the quality of food can be commendable when available, the reliability and availability of dining services at this hotel need improvement.
Rooms
However, some reviews point out certain issues such as occasional cleanliness lapses, maintenance concerns or discomforting smells. Specific problems include broken fixtures, thin walls and malfunctioning windows, which at times led to noise and draft issues. Despite these setbacks, many guests appreciate the views offered, particularly of the sports complex and consider the hotel's recent renovations a significant enhancement.
Overall, while the hotel has room for improvement in terms of room maintenance and immediate readiness, its spacious, comfortable and modern rooms contribute considerably to a positive stay for many visitors.
Beds
While the beds generally offer a pleasant sleep experience, there are a few points of critique. Some guests found the beds to be too soft, lacking firmness and a few reported issues with small, flat pillows. Isolated comments about metal beds, unmade or dirty bed linens and thin walls impacting sleep quality were also noted. Despite these occasional drawbacks, the consensus suggests that the beds at this hotel tend to provide a restful and comfortable stay for most visitors.
Cleanliness
The hotel's communal areas, including the lobby and exterior, are also described as clean and pleasing. The staff, particularly the cleaning crew, are often noted for their politeness and diligence.
However, the reviews also highlight some negative experiences. A number of guests encountered issues such as dusty rooms, dirty bathrooms and unpleasant smells from cigarettes and marijuana. Some noted specific problems like noisy halls, non-functional TVs and inadequate bathroom cleaning. A few incidents involving dirty rooms upon check-in and unpleasant odors in the lobby detracted from the overall experience.
In summary, while the hotel generally maintains a good standard of cleanliness and comfort, occasional lapses in cleaning detail and maintenance issues were reported by some guests.
Staff
Guests have appreciated the courteous and approachable demeanor of the employees, making their stay comfortable. The cleaning staff also receives positive feedback for their friendliness. However, there are mixed opinions with some guests encountering rude or unprofessional behavior from certain front desk staff and incidents of inadequate customer service were also noted. Despite these occasional negative experiences, the dominant sentiment remains positive, praising the staff's efforts to ensure a pleasant stay. The hotel's convenient location further complements the overall favorable impression of the service provided.
Wi-Fi
Parking
While some reviews appreciated the convenience of available parking and the valet service, others found the parking situation problematic. Issues such as limited spaces, difficulty entering the property and a seemingly small and dark parking lot have been noted. Moreover, the requirement for valet parking caused confusion among guests with some experiencing disorganization and lack of staff availability.
Though some reviews acknowledge that parking was nice or convenient, the overall sentiment suggests that better clarity and management regarding parking services could improve the guest experience.
Family
3 Star
Business
Despite its strong points, the hotel's restaurant only serves breakfast and no breakfast service is available on Mondays and Tuesdays, which may be a consideration for some. Guests have also experienced issues with the WiFi, impacting work effectiveness.
Overall, the hotel is business-friendly and offers a convenient location for those with business in the area, but it may have some service inconsistencies.
No, Holiday Inn Philadelphia Arpt-Stadium Area by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Philadelphia Arpt-Stadium Area by IHG.
No, Holiday Inn Philadelphia Arpt-Stadium Area by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Philadelphia Arpt-Stadium Area by IHG.
Yes, Holiday Inn Philadelphia Arpt-Stadium Area by IHG has a gym.
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