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Residence Inn by Marriott Philadelphia Center City

Philadelphia , One East Penn Square (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNestled in the heart of Philadelphia, the Residence Inn by Marriott Philadelphia Center City offers an enviable location that places it within walking distance of key attractions like City Hall, historical sites, museums, Reading Terminal Market and the Convention Center. Guests frequently commend its proximity, making it an ideal base for exploration and business.

Rooms at the hotel are spacious and well-equipped with kitchen and sitting areas, making them suitable for families and those on extended stays. Many rooms offer spectacular city views, adding to the overall guest experience. The beds are generally praised for their comfort, contributing to a restful stay.

The complimentary breakfast receives high marks for quality and variety, offering options such as eggs, sausages, waffles, fruits, dairy products and various beverages. The breakfast staff is noted for their attentiveness and friendly service, enhancing the dining experience. Although some guests desire more variety, the overall sentiment is positive.

Cleanliness is generally appreciated with many guests finding their rooms and bathrooms clean and well-stocked. However, there are occasional complaints about dust, mold and overlooked trash, which detract from the hotel's reputation. Despite these issues, the helpful and friendly staff contribute significantly to guest satisfaction.

The hotel's staff are frequently praised for their friendliness, helpfulness and professionalism, creating a welcoming atmosphere. Front desk personnel and breakfast attendants receive particularly high marks for their exceptional service and efficiency.

Parking at the hotel is seen as a mixed bag; while valet parking is convenient, the fees are considered quite steep with a lack of on-site self-parking options contributing to some frustration among guests.

For families, the hotel offers spacious rooms with kitchen facilities, making in-room cooking convenient and providing a homely atmosphere. While some guests have had issues with the sofa beds and needing extra blankets, the overall experience is positive, making the hotel a good choice for family visits to Philadelphia.

Business travelers find the Residence Inn well-suited to their needs, particularly noting its proximity to the Convention Center and its central location as major advantages. The hotel provides good value for money, though there are occasional issues with room heating and soundproofing.

In summary, the Residence Inn by Marriott Philadelphia Center City is highly recommended for its excellent location, spacious and well-equipped rooms, friendly staff and good breakfast. While there are areas for improvement, the overall experience is positive, making it a preferred choice for both leisure and business travelers.
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Dog Friendly Hotel

Residence Inn hotels are well-suited for guests traveling with pets, offering spacious suites and pet-friendly policies. This location in Philadelphia provides a comfortable stay for both humans and their furry friends.

Hotel with Free Wi-Fi

This hotel offers free Wi-Fi access. It caters to extended stays, providing reliable internet connectivity for guests needing to work or stay connected.

Business Hotel

An extended-stay hotel located in Center City, ideal for business travelers on longer assignments. Suites include kitchenettes and separate living areas, providing comfort and convenience for extended trips.

Hotel with EV Charging Stations

Residence Inn by Marriott Philadelphia Center City is listed as having EV charging stations.

3-Star Hotel

This hotel offers suite-style accommodations with kitchenettes, making it ideal for extended stays in Center City. Its central location provides easy access to businesses, attractions, and restaurants.

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Room Types

Executive Queen Room This suite includes a living area with cable TV, and a fully equipped kitchen.

Large Studio Suite with Two Queen Beds and Sofa Bed This studio features a fully equipped kitchen, a living area, and a sofa bed.

One-Bedroom King Suite with Sofa Bed This suite features a fully equipped kitchen, a living area, and a sofa bed.

Executive King Room This room features cable TV, a microwave and a seating area.

Executive King Penthouse with City View This studio includes a living area with cable TV, and a fully equipped kitchen.

Executive Queen Room with City View - High Floor Offering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.

Executive Double Room with Two Double Beds Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a coffee machine, as well as a dining area. The unit offers 2 beds.

King Studio Suite with Sofa Bed Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a coffee machine, as well as a dining area. The unit offers 2 beds.

One-Bedroom Queen Suite with Sofa Bed Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a coffee machine, as well as a dining area. The unit offers 2 beds.

Queen Studio Suite with Sofa Bed Offering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a coffee machine, as well as a dining area. The unit offers 2 beds.

Executive King Spa Penthouse with Whirlpool Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a coffee machine, as well as a dining area.

King Penthouse Suite with Sofa Bed Offering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with streaming services, a coffee machine, a seating area, a dining area as well as city views. The unit has 2 beds.

Presidential King Suite with Two Sofa Beds Featuring free toiletries, this suite includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite features a flat-screen TV with streaming services, a coffee machine, a seating area, a dining area as well as city views. The unit has 3 beds.

Executive Queen Room - Mobility Accessible with Tub The unit has 1 bed.

Queen Studio Suite with Sofa Bed - Mobility Accessible with Tub

Executive Double Room - Hearing Accessible The unit has 2 beds.

Executive King Room - Hearing Accessible The unit has 1 bed.

Queen One-Bedroom Suite with Sofa Bed - Mobility Accessible with Tub

Executive Queen Room - Hearing Accessible The unit has 1 bed.

Queen Studio Suite with Sofa Bed - Hearing Accessible

Queen One-Bedroom Suite with Sofa Bed - Mobility Accessible with Roll-In Shower

Queen Studio Suite with Sofa Bed - Mobility Accessible with Roll-In Shower

About Residence Inn by Marriott Philadelphia Center City

License: 256780

Guest Reviews

8.0

Very Good

Location

Nestled in the heart of Philadelphia, the Residence Inn by Marriott Philadelphia Center City boasts an enviable location that truly places it in the center of everything. Right next to City Hall and within walking distance to major attractions, this hotel offers unparalleled convenience for anyone looking to explore the city. Guests have consistently praised its proximity to historical sites, museums, Reading Market and the Convention Center, making it an ideal base for sightseeing.

Rooms are spacious and equipped with amenities such as kitchens and sitting areas, making them suitable for families. Many rooms also offer spectacular city views, thanks to the hotel's central positioning. Additional highlights include a very good full breakfast and friendly, helpful staff.

However, it's essential to note that some guests have mentioned areas of the hotel needing renovation and occasional maintenance issues. Despite these minor drawbacks, the hotel's incredible location and overall guest satisfaction make it a highly recommended option for anyone visiting Philadelphia.

Breakfast

Visitors to Residence Inn by Marriott Philadelphia Center City have varied opinions about the breakfast, but many highlight its positive aspects. Guests frequently commend the quality and variety of the breakfast, describing it as great, very good and even outstanding. The buffet offers multiple options such as eggs, sausages, waffles, fruits, dairy products and several types of beverages, which have been appreciated for being tasty and plentiful.

The breakfast staff receives high praise for their attentiveness and friendly service, contributing to a positive dining experience. The breakfast is described as complimentary, a nice option and very convenient, often noted for being kept clean and well-stocked.

Some guests, however, mention areas for improvement, pointing out that the selection may not be very varied and noting that the options tend to be the same every day. A few reviewers found the breakfast basic or mediocre with comments about it being ecologically untenable or only suitable for getting by. Nonetheless, the majority of feedback leans towards a positive breakfast experience, bolstered by good service and an array of options, making for a satisfactory start to the day.

Rooms

The reviews for Residence Inn by Marriott Philadelphia Center City predominantly highlight spacious, clean and comfortable rooms, many with well-equipped kitchens ideal for family stays. Several guests appreciated the excellent location right behind City Hall, offering convenience and beautiful views, particularly at night. The rooms also feature cozy layouts and effective furnishings, contributing to a pleasant stay.

Although some found the room sizes small for the price, the quality and cleanliness generally received positive remarks. The beds were noted as comfortable, though the sofa beds were less satisfactory for sleeping. A few guests mentioned that the rooms and hotel seem outdated and used with occasional layout quirks and minor maintenance issues like requiring two flushes in the bathroom.

The impressive service from the helpful and friendly staff added to the positive experiences. Overall, the Residence Inn provides a comfortable and convenient stay with its spacious rooms, central location and good amenities.

Beds

The bed quality at Residence Inn by Marriott Philadelphia Center City is generally well-regarded. Multiple reviews highlight the beds as comfortable, using phrases such as comfortable bed and pillows, extremely comfortable and beds were very comfortable. Guests also appreciated the larger bed sizes and noted the good quality of mattresses. However, there are some areas for improvement. A few reviews mentioned issues with the mattress being too hard or too thin and there were isolated concerns about cleanliness and the need for room redecorating. Despite these drawbacks, the overall consensus points to a positive sleeping experience with comfortable beds being a significant advantage.

Cleanliness

The Residence Inn by Marriott Philadelphia Center City receives mixed reviews regarding its cleanliness. Positive feedback highlights that many guests found the hotel very clean with rooms and bathrooms characterized as clean, well-stocked and equipped with ample amenities. Numerous guests also appreciated the overall cleanliness of the hotel's common areas and the attentive service from the staff.

However, some reviews pointed out issues that detract from the hotel's reputation. There were complaints about rooms and kitchen equipment being dirty with specific mentions of dust, mold in the bathroom and unpleasant odors. Instances of overlooked trash and dirty floors were also noted. Despite these concerns, the hotel's cleanliness was generally praised and it remains a popular choice due to its excellent location and helpful staff.

Staff

Residence Inn by Marriott Philadelphia Center City boasts a largely commendable staff that contributes significantly to guest satisfaction. Guests frequently highlight the staff's friendliness, helpfulness and willingness to assist, creating a welcoming atmosphere throughout the hotel. In particular, personnel at the front desk and those attending to the breakfast buffet receive high praise for their attentiveness and courteous service. Many guests appreciated their exceptional customer service skills with specific mentions of efficiency and excellent suggestions for local activities.

However, experiences at the reception desk varied with some guests noting less favorable interactions. Despite these occasional lapses, the overall sentiment remains positive, emphasizing the polite, accommodating and kind nature of the majority of the staff. Whether providing fresh, tasty food or ensuring a pleasant stay, the team at Residence Inn by Marriott Philadelphia Center City consistently delivers on hospitality, making it a preferred choice for many travelers.

Parking

The Residence Inn by Marriott Philadelphia Center City has received mixed reviews regarding its parking facilities. While many guests found the valet parking convenient and praised its efficiency, the common sentiment is that the parking fees are quite steep. With valet services priced as high as $67 per day and no on-site self-parking options, several travelers felt that the cost of parking was excessive compared to other facilities in the area. Despite the high rates, some guests appreciated the proximity of nearby parking lots, which offer additional parking options for a fee. The limited valet support and convoluted parking arrangements left some guests frustrated. Overall, while the convenience of valet parking stood out to some as a redeeming feature, the high pricing and lack of on-site parking were notable drawbacks.

Family

Residence Inn by Marriott Philadelphia Center City offers several attributes that cater to families traveling with kids. The hotel is conveniently located within walking distance of major tourist attractions, making it an ideal base for family explorations. Guests appreciated the spacious rooms equipped with kitchens and sitting areas, allowing for convenient in-room cooking and offering a homely atmosphere. Families often stay here, suggesting that it is viewed as family-friendly by many, despite some contradictory remarks. However, experiences with sofa beds have been less favorable with one mentioning it as useless. Additionally, there were instances of guests needing extra blankets. Overall, the hotel is seen as a good choice for brief family visits to Philadelphia.

Business

Residence Inn by Marriott Philadelphia Center City is ideally situated for business travelers, especially those attending events at the Convention Center, which is only a short distance away. Its central location makes it a convenient base for all activities in Philadelphia. The hotel provides excellent value for money and is well-equipped with essential facilities. Guests frequently highlighted the cleverly designed breakfast layout as a standout feature. Despite some occasional issues with room heating and a lack of soundproofing, the overall feedback underscores its suitability for both business and leisure visitors. Whether attending conventions or exploring the city, this hotel is a practical choice for professional needs.

No, Residence Inn by Marriott Philadelphia Center City doesn't have any pool.

No, a spa isn't available at Residence Inn by Marriott Philadelphia Center City.

Yes, Residence Inn by Marriott Philadelphia Center City welcomes dogs.

Yes, parking facilities are available at Residence Inn by Marriott Philadelphia Center City.

Yes, Residence Inn by Marriott Philadelphia Center City has a gym.

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