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Holiday Inn Express Philadelphia Penn's Landing by IHG

Philadelphia , 100 North Columbus Boulevard (Show on Map)

8.1

Very Good

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Summary of reviewsHoliday Inn Express Philadelphia Penn's Landing by IHG, enjoys a prime location near Philadelphia's Old City and waterfront, an ideal setting for tourists and business travelers alike. The hotel offers convenient access to historic landmarks, downtown attractions, bars, shops and restaurants. Its close proximity to transport options like bus stops and the RiverLink Ferry enhances the commuting experience.

Guests consistently praise the hotel for its comfortable, clean and spacious rooms, many of which provide picturesque riverfront views. The friendly and professional staff, often highlighted by name, contribute significantly to the positive atmosphere, enhancing the welcoming ambiance. Cleanliness is a commonly lauded feature with visitors noting the well-maintained facilities and homelike comfort.

Breakfast at the hotel stands out with its variety and quality. The offerings are generous with notable items like the acclaimed cinnamon rolls receiving particular praise. Despite some suggestions for healthier options and complaints about disposable dishes, the breakfast experience is generally seen as a strong point due to its range and the accommodating staff.

The hotel also offers secure, gated parking, which although appreciated for its safety, is seen as expensive by some guests. For families, the hotel provides special touches like an automatic pancake machine and the convenience of connected rooms, making it a pleasant choice for those traveling with children.

While the rooms are comfortable with cozy beds frequently noted, some guests mentioned firmness issues and occasional noise from road traffic. The building shows some signs of aging in terms of decor and furnishings, though this does not significantly impact the overall quality of the stay for most.

In summary, Holiday Inn Express Philadelphia Penn's Landing offers a clean, secure and comfortable stay in a stellar location, supported by a friendly staff and noteworthy breakfast options. Some areas such as parking costs, room updates and noise control have room for improvement, but the hotel remains a well-rounded choice for visitors to Philadelphia.
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Hotel with Parking

This hotel provides parking near Penn's Landing, making it convenient for guests to visit waterfront attractions. The parking facilities are well-maintained.

Accessible Hotel

This hotel includes a ramp, automatic doors, and designated parking. Its six accessible rooms feature roll-in showers and accessible vanities. All elevators are accessible, as are the business center and a ballroom. Service animals are welcome.

3-Star Hotel

Offering great views and a convenient location near the waterfront, this hotel is perfect for guests seeking both leisure and accessibility. The complimentary breakfast and comfortable rooms enhance the overall experience.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Gym

Room Types

Standard Queen Room with River View This room offers views of the Bed Franklin Bridge. Free WiFi is provided, as well as a 32-inch flat-screen TV with premium cable channels. A small refrigerator, coffee machine, work desk and safe are provided as well.

Standard Room with Two Queen Beds This room offers free WiFi, as well a 32-inch flat-screen TV with a premium cable channel. A small refrigerator, coffee machine, work desk and safe are provided as well.

Standard King Room with River View This room offers views of the Bed Franklin Bridge. Free WiFi is provided, as well as a 32-inch flat-screen TV with premium cable channels. A small refrigerator, coffee machine, work desk and safe are provided as well.

Queen Studio - Disability Access/Roll-in Shower/Non-Smoking This room offers a roll-in shower and hearing accessibility. Free WiFi is provided, as well as a 32-inch flat-screen TV with premium cable channels. A small refrigerator, coffee machine, work desk and safe are provided as well.

Standard Room Bed type is upon request and not guaranteed, based upon availability.

Double Room - Mobility Access Tub/Non-Smoking This room offers a bath tub and hearing accessibility. Free WiFi is provided, as well as a 32-inch flat-screen TV with premium cable channels. A small refrigerator, coffee machine, work desk and safe are provided as well.

Standard King Room This room offers free WiFi, as well a 32-inch flat-screen TV with a premium cable channel. A small refrigerator, coffee machine, work desk and safe are provided as well.

Standard King Room with Extra Floor Space This room offers free WiFi, as well a 32-inch flat-screen TV with a premium cable channel. A small refrigerator, coffee machine, work desk and safe are provided as well. A seating are with a sofa is offered.

About Holiday Inn Express Philadelphia Penn's Landing by IHG

License: 460132

Guest Reviews

8.1

Very Good

Location

Holiday Inn Express Philadelphia Penn's Landing boasts an enviable location perfect for both leisure and business travelers. Nestled near the Old City and the waterfront, this hotel offers easy access to Philadelphia's historic district and downtown attractions. Guests appreciate the close proximity to bars, shops, restaurants and key sites such as the Franklin Bridge and the Lincoln Financial Stadium.

Travelers find the location convenient for commuting with bus stops nearby and accessible routes to explore the city's sights, including the RiverLink Ferry and the Convention Center. The hotel is ideal for exploring the old town with many landmarks just a short walk away, making it a prime spot for history enthusiasts.

Alongside its strategic location, the hotel is noted for its comfortable, spacious rooms, cleanliness and friendly staff. Guests particularly enjoy the serene riverfront views, contributing to a calm and relaxing environment. Additional highlights include a good breakfast, convenient parking and the overall ambiance, making it a well-rounded choice for visitors.

Breakfast

Holiday Inn Express Philadelphia Penn's Landing boasts a breakfast experience that has garnered praise for its variety and quality. Guests frequently highlight the outstanding cinnamon rolls and overall abundance of the offerings. While the breakfast is considered plentiful and generous by American standards, some reviewers suggest there could be more healthy and green options. The hot morning meal is often described as good, very good or even excellent with some travelers noting it as the best they've experienced during extended trips in the USA.

The friendly and accommodating staff contribute positively to the breakfast experience, ensuring the area is well-stocked and diners are comfortable. Although some guests mention a preference for more diverse or fresher items, many appreciate the varied choices available at the breakfast bar, which is inclusive enough to cater to different preferences.

Despite occasional comments about limited options and the use of disposable dishes leading to excessive waste, the majority find that the meal's range satisfies well beyond basic expectations. Fresh coffee, multiple food choices and consistent quality make the breakfast a notable feature of the stay at this IHG hotel, frequently leaving guests feeling well-fueled for their day.

Overall, the breakfast at Holiday Inn Express Philadelphia Penn's Landing is a significant highlight with its variety, quality and the friendly atmosphere created by the staff receiving considerable praise from visitors.

Rooms

Holiday Inn Express Philadelphia Penn's Landing offers guests a reliably comfortable stay, highlighted by its clean and spacious rooms. Many guests enjoyed the cozy and well-appointed accommodations, noting particularly comfortable beds that made for a restful night's sleep. Rooms often provide stunning views of the river and bridge, which adds a pleasant touch to the stay. Cleanliness stands out as a consistent praise with numerous mentions of both the rooms and bathrooms being very tidy. In terms of amenities, there are positive remarks about the quality of showers and general room facilities.

However, several reviews pointed out that the rooms and the building could benefit from updates with some furnishings described as older and certain rooms having a musty smell. Outdated decor seems to be a recurring theme, though it doesn't appear to significantly detract from the overall experience for most guests. The staff received commendations for their friendliness, contributing positively to the overall impression of the hotel. The building's location also garnered praise, being conveniently positioned with easy access to local attractions, while guests appreciated the good breakfast offered.

While there were a few mentions of uncomfortable mattresses and noisy air conditioning units, most guests found their stays pleasing with clean, comfortable and well-sized rooms that lived up to expectations.

Beds

Travelers visiting the Holiday Inn Express Philadelphia Penn's Landing can generally expect a comfortable stay, particularly when it comes to the quality of the beds. Many guests have praised the beds for their comfort, noting that they provide a good night's sleep and even describing some as feeling like a cloud. The pillows and beds were frequently mentioned as being cozy, contributing positively to the overall sleeping experience. However, there have been occasional remarks about mattresses being too firm or hard, indicating that bed preferences may vary. While the majority of feedback leans towards a restful and pleasant sleep experience, some comments highlighted less favorable aspects, such as lumpy pillows and bed bugs in isolated incidents. Despite these few negatives, the consensus points towards a comfortable bedding environment that enhances the stay at this hotel.

Cleanliness

Guests have consistently lauded the Holiday Inn Express Philadelphia Penn's Landing for its cleanliness and comfortable accommodations. Reviews highlight that the hotel is well-kept with very clean and spacious rooms that offer a home-like comfort. Visitors often praised the friendly and welcoming staff, adding to the positive experience. Many guests found the location convenient for exploring main areas of interest. The facility itself is described as clean and up-to-date, contributing to a pleasant stay.

While overwhelmingly positive, a few guests noted minor cleanliness issues, such as dust on higher surfaces like lamps and occasional lapses such as finding a mask under the bed or a dirty bathroom. However, these instances seem to be exceptions rather than the norm. Overall, the hotel maintains a high standard of cleanliness and comfort, making it a reliable choice for travelers.

Staff

The guest reviews for Holiday Inn Express Philadelphia Penn's Landing by IHG, highlight the staff as one of the most commendable aspects of the stay. Visitors frequently mentioned the staff's friendliness, professionalism and attention to detail. Words like wonderful, excellent, spectacular and amazing were commonly used to describe their experience with the hotel employees. Specific staff members, such as Lisa at the front desk, Terri and Inez, were noted for their exceptional service and helpful nature.

Guests consistently appreciated the attentive and accommodating nature of the entire team, enhancing the overall experience of their stay. The professional demeanor of the staff contributed to a safe and welcoming environment, ensuring that visitors felt comfortable and well-cared-for. Despite a single mention of the front desk staff not being very professional or pleasant, the majority of the reviews praised the remarkable customer service provided by the staff. Overall, the hotel's team left a lasting positive impression, reflecting a high standard of hospitality.

Parking

The Holiday Inn Express Philadelphia Penn's Landing offers a convenient parking option for guests, located directly next to the hotel and easily accessible. The parking is secure with gated access and an attendant overseeing the lot, ensuring peace of mind for those traveling with vehicles. Some guests appreciate the additional security measures, not just in the parking area, but throughout the building and on individual floors. However, a common point of contention is the cost associated with parking, which is $35 per night. Many guests find the fee to be on the higher side, especially considering it as an extra charge in addition to the hotel stay. Despite the clarity and safety, the parking expense has been noted as something that could use reconsideration to better match guest expectations.

Family

The Holiday Inn Express Philadelphia Penn's Landing offers a pleasant stay for families visiting this beautiful city. Kids will find delight in the automatic pancake machine, making breakfast a fun experience. The hotel is clean and well-maintained and the location is both excellent and convenient with the RiverLink Ferry, some restaurants and cafes nearby. Families will appreciate the option of connected rooms for larger groups. Despite being situated between two main roads, it remains a great place to stay. The hotel also accommodates special events like Superbowl parties, adding to its versatility. Overall, it's a decent choice for families, even if just for a short stay.

3 Star

Holiday Inn Express Philadelphia Penn's Landing delivers a consistent experience, comparable to other hotels within the same chain, meeting general guest expectations. The hotel's standout feature is its scenic riverside location, offering picturesque views of the Benjamin Franklin Bridge from many rooms. Cleanliness is also a noted strength with rooms being well maintained and the AC remaining cold, ensuring guests' comfort.

However, the hotel does show signs of age with some areas feeling dated and not always spotless. Noise is a recurring issue with guests frequently disturbed by road and highway sounds. Issues with room humidity and occasional maintenance problems, such as continuously running toilets and no housekeeping, detract from the overall experience. While initial interactions with the staff are pleasant, the hotel could improve its flexibility, particularly concerning late check-outs.

In summary, Holiday Inn Express Philadelphia Penn's Landing offers clean, secure accommodations in a beautiful location but falls short in noise control and some maintenance aspects.

No, Holiday Inn Express Philadelphia Penn's Landing by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express Philadelphia Penn's Landing by IHG.

No, Holiday Inn Express Philadelphia Penn's Landing by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express Philadelphia Penn's Landing by IHG.

Yes, Holiday Inn Express Philadelphia Penn's Landing by IHG has a gym.

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