Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City
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Summary of reviewsThe Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City earns high praise for its prime and central location, providing easy access to Philadelphia’s main attractions, including the historic city center and City Hall. The proximity to a subway station, restaurants, bars, shops and tourist sites enhances the convenience and appeal of the hotel for those wishing to explore the city on foot.
The rooms are noted for their cleanliness, comfort and modern design with beautifully decorated interiors and well-maintained amenities. The beds, in particular, receive outstanding acclaim for their comfort, significantly enhancing the overall experience for guests. However, some guests find the rooms a bit small, which is a minor inconvenience for some but more of an issue for larger groups.
The staff at the hotel consistently receive high marks for exceptional customer service, described as friendly, helpful and welcoming. The reception team is especially praised for their efficiency and politeness, contributing to a pleasant and accommodating atmosphere.
Regarding breakfast, the feedback is mixed. While some guests appreciate the inclusion of breakfast and consider it good, others feel it lacks variety and freshness. The breakfast area can be chaotic at times with occasional reports of items running out and insufficient staff to manage the demand. Despite these issues, the hospitality of the breakfast staff is consistently acknowledged.
Cleanliness across the hotel generally receives positive feedback with many guests noting the clean and updated rooms. However, there are some concerns about the cleanliness of towels and occasional lapses in housekeeping.
Parking presents a mixed experience with the convenience of valet service and proximity of parking options being appreciated. Nonetheless, the high cost, occasional unavailability and sometimes slow service detract from the overall satisfaction.
In summary, Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City excels in location, comfort and service, making it a strong choice for travelers. While breakfast and parking have room for improvement, the friendly staff and comfortable accommodations offer a pleasant stay for guests.
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The rooms are noted for their cleanliness, comfort and modern design with beautifully decorated interiors and well-maintained amenities. The beds, in particular, receive outstanding acclaim for their comfort, significantly enhancing the overall experience for guests. However, some guests find the rooms a bit small, which is a minor inconvenience for some but more of an issue for larger groups.
The staff at the hotel consistently receive high marks for exceptional customer service, described as friendly, helpful and welcoming. The reception team is especially praised for their efficiency and politeness, contributing to a pleasant and accommodating atmosphere.
Regarding breakfast, the feedback is mixed. While some guests appreciate the inclusion of breakfast and consider it good, others feel it lacks variety and freshness. The breakfast area can be chaotic at times with occasional reports of items running out and insufficient staff to manage the demand. Despite these issues, the hospitality of the breakfast staff is consistently acknowledged.
Cleanliness across the hotel generally receives positive feedback with many guests noting the clean and updated rooms. However, there are some concerns about the cleanliness of towels and occasional lapses in housekeeping.
Parking presents a mixed experience with the convenience of valet service and proximity of parking options being appreciated. Nonetheless, the high cost, occasional unavailability and sometimes slow service detract from the overall satisfaction.
In summary, Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City excels in location, comfort and service, making it a strong choice for travelers. While breakfast and parking have room for improvement, the friendly staff and comfortable accommodations offer a pleasant stay for guests.
3-Star Hotel
Providing comfortable accommodations and a convenient location, this hotel is suitable for both business and leisure travelers. Its proximity to downtown attractions and corporate offices makes it a practical choice.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
About Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City
License: 778194
Guest Reviews
Location
Breakfast
Guests mentioned that the breakfast hours, typically from 7 am to 9 am, might be a bit early for those on vacation. The breakfast area was also occasionally chaotic with reports of items running out and a lack of staff to address the issue promptly. Some reviews highlighted that the breakfast was below par, not very diverse and sometimes cold and dry.
Overall, while the breakfast service is appreciated for its convenience and the hospitality of the staff, many guests suggested that it could benefit from more variety and fresher options to better complement the other services provided by the hotel.
Rooms
However, a common observation among guests was the small size of the rooms. For some, the limited space was a minor inconvenience, while for others, it was a more significant issue, particularly for larger groups. Despite this, the rooms were still considered comfortable and well-maintained. The bathroom facilities, especially when space-saving features like pocket doors functioned properly, were also positively noted.
The hotel’s excellent location and friendly, responsive staff received consistent commendation, enhancing the overall stay experience. Some guests experienced noise disturbances, but they valued the clean and quite modern accommodations amidst these minor challenges. Overall, Fairfield Inn & Suites offers a stylish and well-maintained option for travelers, especially those who can accommodate the smaller room sizes.
Beds
Cleanliness
However, some issues have been pointed out. There are concerns about the cleanliness of towels with a few guests mentioning that they seemed dirty or stale. Housekeeping practices have also come under scrutiny as some guests found parts of their rooms dirty or mentioned that cleaning was not properly done on certain days. Furthermore, the reception area's floor has been described as dirty by some visitors.
On a positive note, the staff has been recognized for their prompt response, especially in changing rooms when issues were identified. Despite some inconsistencies, the central location and comfort of the beds are valuable aspects enhancing the overall experience.
Staff
Parking
However, several reviews pointed out significant drawbacks. The cost of parking is frequently cited as high with some guests encountering unexpected charges. There have been mentions of the valet service being slow and problematic, including long wait times and billing issues. The parking facilities advertised by the hotel were occasionally unavailable, which caused further inconvenience for some guests. Public parking was also described as expensive and less ideal.
Overall, while the proximity and availability of parking add a certain level of convenience, the associated costs and occasional service inefficiencies present notable challenges for visitors.
No, Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City doesn't have any pool.
No, a spa isn't available at Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City.
No, Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City doesn't allow dogs.
Yes, parking facilities are available at Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City.
Yes, Fairfield Inn & Suites by Marriott Philadelphia Downtown/Center City has a gym.
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