hotel Melissa
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Summary of reviewsHotel Melissa garners significant praise for its strategic location, nestled in the heart of the village right next to the basilica. Guests appreciate its proximity to restaurants, shops and notable landmarks, as well as the convenience of crossing into nearby towns and even France. Despite some concerns about the surrounding neighborhood, visitors enjoy the tranquil and peaceful atmosphere, making it an ideal spot for a quiet retreat. The availability of parking and elevators further enhances its convenience. Moreover, the hotel's value for money, excellent cuisine and suitability for events like Halloween, underscore its appeal even amidst ongoing renovations.
Breakfast at Hotel Melissa is favorably reviewed, noted for being hearty, complete and well-prepared. At 5 to 7 euros per person, the breakfast includes croissants and unlimited coffee, presenting an excellent value for money. Despite a few minor complaints about the lack of variety in savory options and occasional issues with table reservations, the breakfast remains highly regarded, satisfying guests with its quality and affordability.
The rooms at Hotel Melissa cater to diverse needs, from small yet comfortable spaces to larger accommodations suitable for families. Guests frequently commend the value for money, cleanliness and amenities such as fridges, kettles and coffee and tea facilities. Spaciousness and comfort, especially in rooms with large beds, add to the positive experience. While some rooms show signs of wear and tear and have minor maintenance issues or unpleasant odors, the overall functionality and cleanliness are well appreciated. This makes the hotel a popular choice for budget-conscious travelers and those attending nearby events.
The staff at Hotel Melissa receive high marks for their exceptional hospitality and welcoming demeanor. Guests often highlight the reception staff’s friendliness, professionalism and attentiveness, noting their availability even during late hours. While there are occasional mentions of unhelpful behavior or language barriers, these are exceptions to the generally positive interactions. The staff's friendliness and willingness to assist significantly enhance the overall guest experience.
Beds at Hotel Melissa are widely commended for their comfort, often described as clean, new and conducive to a good night's sleep. The calm and quiet ambiance of the rooms further contributes to restful evenings. Although some guests report issues with saggy mattresses or occasional cleanliness concerns, the overall satisfaction with the bedding remains high, affirming that comfortable, clean beds are a standout feature of the hotel.
In summary, Hotel Melissa is favored for its prime location, excellent breakfast value, comfortable rooms, outstanding staff and cozy beds. While there are areas for improvement, particularly in cleanliness and maintenance, the hotel continues to attract travelers with its great value and welcoming atmosphere.
Categories
Breakfast at Hotel Melissa is favorably reviewed, noted for being hearty, complete and well-prepared. At 5 to 7 euros per person, the breakfast includes croissants and unlimited coffee, presenting an excellent value for money. Despite a few minor complaints about the lack of variety in savory options and occasional issues with table reservations, the breakfast remains highly regarded, satisfying guests with its quality and affordability.
The rooms at Hotel Melissa cater to diverse needs, from small yet comfortable spaces to larger accommodations suitable for families. Guests frequently commend the value for money, cleanliness and amenities such as fridges, kettles and coffee and tea facilities. Spaciousness and comfort, especially in rooms with large beds, add to the positive experience. While some rooms show signs of wear and tear and have minor maintenance issues or unpleasant odors, the overall functionality and cleanliness are well appreciated. This makes the hotel a popular choice for budget-conscious travelers and those attending nearby events.
The staff at Hotel Melissa receive high marks for their exceptional hospitality and welcoming demeanor. Guests often highlight the reception staff’s friendliness, professionalism and attentiveness, noting their availability even during late hours. While there are occasional mentions of unhelpful behavior or language barriers, these are exceptions to the generally positive interactions. The staff's friendliness and willingness to assist significantly enhance the overall guest experience.
Beds at Hotel Melissa are widely commended for their comfort, often described as clean, new and conducive to a good night's sleep. The calm and quiet ambiance of the rooms further contributes to restful evenings. Although some guests report issues with saggy mattresses or occasional cleanliness concerns, the overall satisfaction with the bedding remains high, affirming that comfortable, clean beds are a standout feature of the hotel.
In summary, Hotel Melissa is favored for its prime location, excellent breakfast value, comfortable rooms, outstanding staff and cozy beds. While there are areas for improvement, particularly in cleanliness and maintenance, the hotel continues to attract travelers with its great value and welcoming atmosphere.
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Cheap Hotel
Located in BON-SECOURS, this hotel provides simple and affordable accommodation. It offers a convenient base for exploring the surrounding area.
Family Friendly Hotel
Hotel with Free Wi-Fi
Guest Reviews
Hotel Melissa enjoys a highly praised location that places it in the heart of the village and right next to the basilica, providing guests with scenic views and easy access to significant landmarks. The hotel's central position also means it is close to various restaurants, shops and services, making it convenient for travelers who enjoy dining out and shopping. Proximity to Tournai and the French border allows guests to explore nearby attractions and even cross into France with ease.
Despite being situated in a somewhat worn-down neighborhood, the hotel's location is generally appreciated for its tranquil surroundings and convenient access to the city center. The hotel's quiet atmosphere makes it an ideal spot for those seeking a peaceful retreat while still being close to the vibrant heart of the village. Many guests compliment the pleasant environment and the convenience of parking and elevators.
Moreover, for guests looking to celebrate specific events, such as Halloween, Hotel Melissa offers an ideal backdrop. Though some guests noted that the hotel is undergoing renovation, it remains functional and continues to attract travelers with its excellent cuisine and value for money. Overall, the location of Hotel Melissa stands out as a significant advantage, making it a popular choice for visitors to the area.
Hotel Melissa's breakfast offerings have garnered favorable feedback from guests, highlighting the excellent value and quality provided. Many reviews praise the breakfast for being hearty, complete and well-prepared, often described as very good or even perfect. The breakfast includes croissants and unlimited coffee with an appealing price point ranging from 5 to 7 euros per person, making it an excellent value for money.
Guests appreciate the varied and well-filled options, noting that the breakfast is not only affordable but also satisfying. However, a few reviews mention the absence of cold cuts, cheese or more savory options and some guests had issues with table reservations not being honored despite booking the day before.
Overall, despite minor inconveniences, the breakfast at Hotel Melissa is considered top-notch, hearty and a great deal for the price, earning high marks from many satisfied guests.
Hotel Melissa offers a range of room options, from small yet comfortable spaces to larger accommodations suitable for families, often praised for their value for money. The rooms are generally clean with amenities such as a fridge, kettle and coffee and tea facilities, which add convenience. Guests have appreciated the spaciousness in some rooms, particularly those that can accommodate up to five people. Beds are generally described as comfortable and many rooms feature large, comfy beds.
The functionality of the rooms meets modest demands, being simple but efficient and well-equipped. Some rooms are tastefully decorated, contributing positively to the overall experience. However, not all feedback is purely positive. Some rooms, especially those with multiple single beds, show signs of wear and tear with damaged walls and a few maintenance issues, such as windows that don't close properly and a basic bathroom setup. There were occasional complaints about room odors and odd findings like hair in towels.
Despite these few drawbacks, the hotel’s clean rooms and helpful staff make for a comfortable stay, particularly for those requiring budget-friendly accommodation. The proximity to wedding venues adds to its appeal for guests attending events nearby.
Hotel Melissa has garnered quite the positive reputation for its bedding with many guests praising the comfort of the mattresses and beds. The beds are consistently described as comfortable with some rooms even boasting large and cozy setups that enhance the overall guest experience. The bedding and sheets are frequently noted as clean and new, which adds an extra layer of comfort for those staying at the hotel. The ambiance of the rooms contributes to a good night's sleep with many guests mentioning the presence of calm and quiet surroundings.
However, not all feedback is glowing; a few reviews mentioned issues with the condition of the mattresses and bed coverings. Instances of saggy or very bad-condition mattresses and occasional cleanliness issues with bed covers were noted. Despite these isolated concerns, the overall consensus leans heavily towards a positive experience with clean, comfortable beds being a highlight for many visitors to Hotel Melissa.
The cleanliness at Hotel Melissa receives a mixed reception. On the positive side, guests often remark on the clean sheets, clean rooms and overall well-maintained appearance of the rooms. The beds and towels generally meet cleanliness standards, providing a sense of comfort. The hotel boasts a 24-hour reception and clean basic amenities, adding to its appeal.
However, several reviews highlight concerning issues that detract from the overall hygiene. Guests have reported finding dirty showers, poorly cleaned and insufficient towels and even bloodstains on bed covers and in sinks. The presence of mold, dust and bad odors in rooms and bathrooms is a recurring complaint, often describing the hotel as very dirty with a musty smell and unpleasant odors from the sewerage. Furnishings and fixtures such as bathroom fittings are noted to be shabby, broken and outdated, emphasizing a need for thorough cleaning and renovation.
Specific areas needing improvement include the bathroom, which often displays mold issues, inadequate cleaning and broken items. Despite the basic comfort provided, deeper cleanliness and maintenance issues suggest that Hotel Melissa requires significant improvement in its housekeeping standards to meet guests' expectations fully.
The staff at Hotel Melissa generally receive high praise for their exceptional hospitality and welcoming demeanor. The reception staff, in particular, are often described as friendly and understanding, making guests feel well-received and comfortable upon arrival. Guests have noted that the staff are always courteous, professional and attentive with commendable availability even during late hours. Their pleasant and helpful nature adds to the overall positive experience.
While there are instances of staff not being as friendly or cooperative and some issues with reservations and language barriers, these seem to be exceptions rather than the norm. Instances of impoliteness and unhelpfulness are mentioned, but they are overshadowed by the numerous comments highlighting staff friendliness, kindness and professionalism.
In summary, the staff at Hotel Melissa are largely appreciated for their friendliness, willingness to assist and professionalism, contributing significantly to a pleasant stay for many guests.
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Location
Despite being situated in a somewhat worn-down neighborhood, the hotel's location is generally appreciated for its tranquil surroundings and convenient access to the city center. The hotel's quiet atmosphere makes it an ideal spot for those seeking a peaceful retreat while still being close to the vibrant heart of the village. Many guests compliment the pleasant environment and the convenience of parking and elevators.
Moreover, for guests looking to celebrate specific events, such as Halloween, Hotel Melissa offers an ideal backdrop. Though some guests noted that the hotel is undergoing renovation, it remains functional and continues to attract travelers with its excellent cuisine and value for money. Overall, the location of Hotel Melissa stands out as a significant advantage, making it a popular choice for visitors to the area.
Breakfast
Guests appreciate the varied and well-filled options, noting that the breakfast is not only affordable but also satisfying. However, a few reviews mention the absence of cold cuts, cheese or more savory options and some guests had issues with table reservations not being honored despite booking the day before.
Overall, despite minor inconveniences, the breakfast at Hotel Melissa is considered top-notch, hearty and a great deal for the price, earning high marks from many satisfied guests.
Rooms
The functionality of the rooms meets modest demands, being simple but efficient and well-equipped. Some rooms are tastefully decorated, contributing positively to the overall experience. However, not all feedback is purely positive. Some rooms, especially those with multiple single beds, show signs of wear and tear with damaged walls and a few maintenance issues, such as windows that don't close properly and a basic bathroom setup. There were occasional complaints about room odors and odd findings like hair in towels.
Despite these few drawbacks, the hotel’s clean rooms and helpful staff make for a comfortable stay, particularly for those requiring budget-friendly accommodation. The proximity to wedding venues adds to its appeal for guests attending events nearby.
Beds
However, not all feedback is glowing; a few reviews mentioned issues with the condition of the mattresses and bed coverings. Instances of saggy or very bad-condition mattresses and occasional cleanliness issues with bed covers were noted. Despite these isolated concerns, the overall consensus leans heavily towards a positive experience with clean, comfortable beds being a highlight for many visitors to Hotel Melissa.
Cleanliness
However, several reviews highlight concerning issues that detract from the overall hygiene. Guests have reported finding dirty showers, poorly cleaned and insufficient towels and even bloodstains on bed covers and in sinks. The presence of mold, dust and bad odors in rooms and bathrooms is a recurring complaint, often describing the hotel as very dirty with a musty smell and unpleasant odors from the sewerage. Furnishings and fixtures such as bathroom fittings are noted to be shabby, broken and outdated, emphasizing a need for thorough cleaning and renovation.
Specific areas needing improvement include the bathroom, which often displays mold issues, inadequate cleaning and broken items. Despite the basic comfort provided, deeper cleanliness and maintenance issues suggest that Hotel Melissa requires significant improvement in its housekeeping standards to meet guests' expectations fully.
Staff
While there are instances of staff not being as friendly or cooperative and some issues with reservations and language barriers, these seem to be exceptions rather than the norm. Instances of impoliteness and unhelpfulness are mentioned, but they are overshadowed by the numerous comments highlighting staff friendliness, kindness and professionalism.
In summary, the staff at Hotel Melissa are largely appreciated for their friendliness, willingness to assist and professionalism, contributing significantly to a pleasant stay for many guests.
No, hotel Melissa doesn't have any pool.
No, a spa isn't available at hotel Melissa.
Yes, hotel Melissa welcomes dogs.
No, parking facilities aren't available at hotel Melissa.
No, hotel Melissa doesn't have a gym.
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