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Summary of reviewsDoubletree By Hilton Perth Waterfront receives significant admiration primarily for its exceptional location, nestled alongside the scenic Swan River and situated in the vibrant heart of Elizabeth Quay. This prime spot provides guests with the convenience of nearby attractions, restaurants and shops, along with easy access to public transportation. The stunning river views from the rooms further enhance the overall guest experience.
The hotel's breakfast offerings are generally well-received with many guests praising the abundant and tasty buffet selection. The breakfast area, featuring picturesque river views, contributes positively to the dining experience. Although some guests mentioned that the breakfast could be pricey and that specific hot items could improve in quality and temperature, these issues do not substantially detract from the overall positive feedback.
Dinner at the hotel is similarly appreciated with guests enjoying the quality food at the various dining venues, including the acclaimed rooftop bar and Reel Kitchen. The rooftop bar's great views and enjoyable atmosphere are notable highlights. While there are praises for the well-prepared meals and excellent service, some guests feel that improvements could be made in menu variety and service efficiency.
The hotel rooms have received overwhelmingly positive reviews for their modern decor, cleanliness and comfort. Guests particularly value the spaciousness and the superb views of the Swan River. Although some mention minor issues such as dim lighting and smaller than expected room sizes, the general sentiment remains very favorable with many highlighting the rooms as a standout feature.
Cleanliness throughout the hotel is commendable with consistent praise for the immaculate rooms and public areas. The diligent housekeeping staff ensure a fresh and airy ambiance, although a few reviews mention minor cleaning inconsistencies in the bathrooms.
The staff at Doubletree By Hilton Perth Waterfront are frequently lauded for their friendliness and professionalism. Guests appreciate the warm welcomes and excellent customer service, which significantly contribute to a pleasant and stress-free stay. Reception staff are particularly noted for their efficiency and politeness.
Free Wi-Fi service at the hotel is generally effective with many guests experiencing strong and reliable connections. However, some have reported issues with slow speeds and connectivity, suggesting a need for slight improvements in this area.
The gym is well-regarded for its cleanliness, maintenance and 24/7 availability, even though some guests feel that it could benefit from more equipment. Its location overlooking the Swan River adds an extra appeal for fitness enthusiasts.
The hotel pool, located on the rooftop, is appreciated for its design, cleanliness and the beautiful views it offers. While the size of the pool and the availability of lounge chairs could be improved, the overall experience is pleasant, particularly with the pool's heated feature.
For families, the hotel is an excellent choice, offering spacious family rooms and a welcoming atmosphere supportive of family vacations. Activities and amenities cater to both children and adults, making it a highly recommended destination for family stays.
The beds at the hotel are predominantly praised for their comfort, despite a few remarks on bed firmness consistency. The availability of clean, comfortable bedding and a variety of pillows receives favorable feedback from guests, contributing to restful stays.
In summary, Doubletree By Hilton Perth Waterfront excels in providing a memorable and enjoyable experience with its prime location, welcoming staff, clean and comfortable accommodations and various dining options. Some minor areas for improvement exist, but they do not significantly affect the overall positive guest experience. Show more
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Categories
Hotel Taking Steps Towards Sustainability
The hotel's dining experiences have a strong focus on sustainability and sourcing local produce directly from farm to table. It actively participates in recycling programs, including recycling used soaps through Soap Aid and amenity bottles through Beyond Skin Deep.
Family Friendly Hotel
The hotel has a convenient location on the waterfront, close to family attractions and offering comfortable accommodations.
Hotel with Swimming Pool
Doubletree By Hilton Perth Waterfront has a rooftop pool and bar with views of the Swan River. It is located on the Swan River waterfront.
Outdoor Pool
4-Star Hotel
This hotel provides excellent waterfront views and modern amenities. It offers a comfortable and high-quality stay with easy access to the city's attractions.
Hotel with Outdoor Pool
This hotel features a rooftop infinity pool offering panoramic views of the Swan River and Elizabeth Quay. The poolside bar on the rooftop terrace provides a perfect spot to enjoy the views with a drink.
Accessible Hotel
Hotel with Gym
Room Types
King Guest RoomThe spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King RoomThe spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King Room with panoramic river viewThe spacious triple room provides air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Panoramic City ViewThe spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with River ViewThe spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Panoramic River ViewThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Twin RoomThe spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Twin Room with Panoramic City ViewThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Twin Room with River ViewThe spacious double room features air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Premier King Room with Panoramic River ViewThe spacious triple room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Premier King Room with River ViewThe spacious triple room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Room - Mobility Accessible The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Doubletree By Hilton Perth Waterfront enjoys high praise for its exceptional location. Nestled right on the scenic Swan River, the hotel places guests in the heart of Elizabeth Quay, surrounded by the vibrancy of Perth’s city center and waterfront. Visitors frequently highlight the convenience of being within walking distance to many attractions, shops and restaurants. The proximity to public transport, including ferries and free bus services like the CAT buses, makes exploring the city seamless.
The waterfront positioning provides stunning river views, which guests can savor from their rooms, enhancing their overall stay. The hotel’s location also makes it an ideal base for accessing notable sites like the Bell Tower, Perth Convention Centre and ferry terminals for Rottnest Island trips. Furthermore, the central location, combined with superb facilities and friendly staff, ensures a delightful experience whether visiting for business or leisure.
Breakfast
Breakfast at Doubletree By Hilton Perth Waterfront garners generally positive feedback. Many guests praise the wide variety and delicious offerings, describing the breakfast as fantastic, excellent and very good. The buffet is often highlighted for its plentiful options, including diverse hot and cold food selections. The breakfast staff receive commendations for their friendliness and helpfulness, which enhances the breakfast experience.
The scenic location of the breakfast area, particularly with views of the river, is frequently mentioned as a delightful addition to the meal. Guests appreciate the modern, clean dining environment and the convenience of room service, which many found equally delicious.
However, some reviews indicate that there is room for improvement. Certain guests felt the breakfast was overpriced and a few noted that the quality and temperature of some hot items, particularly the buffet, could be inconsistent. Additionally, the selection, while generally praised, sometimes fell short of expectations for vegetarian options and freshness.
Overall, the breakfast at Doubletree By Hilton Perth Waterfront is well-regarded, offering a varied and tasty start to the day, enhanced by splendid views and attentive service. Some minor issues with specific aspects of the service and food quality do exist, but they do not significantly detract from the overall positive impression.
Dinner
Visitors to the Doubletree By Hilton Perth Waterfront have a range of dining experiences to look forward to, particularly when it comes to dinner options. The hotel's various dining venues, including the rooftop bar, Reel Kitchen and in-room dining, receive mixed, but generally positive reviews for the food and service.
Guests frequently highlight the quality of food at the hotel restaurant, noting the excellent chef and wonderful dishes for both breakfast and dinner. The meals are described as delicious and well-prepared with standout mentions of a beautiful dinner experience and great service from the staff, particularly at the Reel Kitchen. The rooftop bar, noted for its great views over Elizabeth Quay and tasty meals, also receives praise, though some find the food average and suggest the menu could use more variety.
Room service gets mixed reviews; some guests found the food quick, hot and enjoyable, while others experienced issues such as overcooked or cold dishes. The limited dinner menu at the restaurant and slow service at the rooftop bar are common points of critique with calls for more variety and better food temperature management.
Cocktail enthusiasts will enjoy the rooftop bar's offerings, which are often described as delicious with efficient drinks service, although its food menu has room for improvement. Guests appreciated the atmosphere and views from the bar, though some noted that service could be slow, especially during peak hours.
Overall, while there is some room for improvement, especially in terms of menu variety and service efficiency, the Doubletree By Hilton Perth Waterfront provides a generally positive dining experience with excellent food quality and a pleasant atmosphere, particularly in the rooftop bar and restaurant.
Rooms
The rooms at Doubletree By Hilton Perth Waterfront have garnered overwhelmingly positive feedback from guests. The descriptions highlight the spaciousness, modern decor and cleanliness of the rooms, often noting them as comfortable, well-appointed and equipped with all necessary amenities. Many guests appreciated the superb views, particularly rooms overlooking the Swan River or with panoramic city vistas. The layout and design of the rooms received commendations for being thoughtful and aesthetically pleasing, providing a luxurious and welcoming atmosphere.
Comfort is a recurring theme with numerous remarks on the quality of the beds and pillows contributing to a restful stay. Guests frequently mentioned the rooms being tidy, spotless and well-maintained, emphasizing their modern and appealing ambiance. Although some reviews pointed out minor inconveniences such as dim lighting and smaller than expected room sizes, the overall sentiment remains positive with guests appreciating the pleasant and inviting environment.
The rooms were also described as quiet, offering a peaceful retreat with soundproofing that ensures a good night's sleep even near the lift. Additionally, the room service received praise for its efficiency and the quality of food provided.
In summary, the rooms at Doubletree By Hilton Perth Waterfront offer a comfortable, clean and well-designed stay with remarkable views, making them a notable highlight of the hotel experience.
Beds
The bed experience at Doubletree By Hilton Perth Waterfront offers a mixed yet predominantly positive impression among guests. Many have praised the comfort of the beds, often describing them as very comfortable or even extremely comfortable. Key highlights include king-sized beds, exceptionally clean bedding and a high level of overall comfort, making it a pleasure to sleep in these beds. Numerous guests appreciated the variety of pillows available, though some felt the pillows were too soft or flat.
While the majority of reviews leaned towards a positive experience, a few guests found the beds either too hard or too soft, indicating a slight inconsistency in bed firmness. Despite these minor criticisms, the overall sentiment suggests that Doubletree By Hilton Perth Waterfront delivers a restful and enjoyable night's sleep for most of its visitors.
In addition to comfortable beds, rooms were generally reported as clean and inviting, contributing to an all-around pleasant stay. The positive remarks about supportive and helpful staff further complement the excellent sleep quality experienced by many guests. Overall, the hotel seems to provide a very comfortable bed experience, suitable for both short and extended stays.
Cleanliness
Doubletree By Hilton Perth Waterfront consistently impresses guests with its modern and exceptionally clean facilities. Reviewers frequently highlight the hotel’s spotless rooms and immaculate public areas, noting that everything is well-maintained and hygienic. Many guests appreciate the hotel's fresh and airy ambiance, complemented by clean and comfortable accommodations. The housekeeping staff are often praised for their diligence in keeping rooms tidy and ensuring a pleasant stay.
Though the hotel receives high marks for cleanliness overall, some reviews point out minor issues with bathroom cleanliness, particularly that the floors could be cleaned more thoroughly when towels are replaced. However, these instances appear to be exceptions rather than the norm.
Moreover, the hotel's location on the waterfront at Elizabeth Quay adds to its appeal with guests enjoying clean facilities combined with stunning views. Despite the minor cleaning inconsistencies in a few areas, the overall experience for most visitors is overwhelmingly positive with many commending the hotel's commitment to maintaining a pristine environment.
Staff
The staff at Doubletree By Hilton Perth Waterfront receive consistent praise for their friendliness, helpfulness and professionalism. Guests frequently highlight the warm welcomes and attentive service they receive with many noting that the staff go out of their way to make stays enjoyable and stress-free. Reception staff, in particular, are often commended for their efficiency and politeness, ensuring a smooth check-in experience. Housekeeping is noted for its consistent cleanliness and regular upkeep. Despite a few isolated instances of less-than-ideal interactions, the overall impression is overwhelmingly positive. Many guests appreciate the accommodating nature of the staff, excellent customer service and the personal touches that enhance their stays, such as friendly gestures and quick resolution of issues. The stellar service is backed by specific acknowledgments of exceptional staff members, making it clear that the team at Doubletree By Hilton Perth Waterfront is dedicated to providing a memorable and pleasant experience for their guests.
Wi-Fi
At Doubletree By Hilton Perth Waterfront, guests have mixed experiences with the Wi-Fi service. Many guests found the Wi-Fi to be reliable and appreciate the good connectivity, noting that internet speeds were great and the connection was consistent throughout their stay. There were quite a few mentions of the Wi-Fi being fast and excellent, which speaks to the hotel's efforts to provide quality internet service.
On the other hand, some guests faced challenges with the Wi-Fi. Several reviews highlighted issues like the Wi-Fi not working, slow speeds and difficulties accessing Wi-Fi by name. There were also mentions of the need for improvements and specific cases where the Wi-Fi was terrible or inconvenient to use.
Overall, while many enjoyed a seamless online experience with good speeds and reliable connections, there are areas where the hotel could enhance its Wi-Fi service to meet all guests' expectations consistently.
Gym
The gym at Doubletree By Hilton Perth Waterfront generally receives positive feedback. Guests appreciate its cleanliness and well-maintained condition. Many found the equipment to be in excellent working order with a particular mention of the faultless setup. The gym's facilities are often described as good with some reviewers noting it as spacious and well-equipped, while others highlight the 24/7 availability as a convenient feature. The gym's location overlooking the Swan River adds a pleasant ambiance to workouts.
However, there are mixed opinions regarding the size and range of equipment. Several reviews mentioned that the gym is small and could benefit from more equipment. Despite this, the fitness center is frequently commended for being adequate and effective with some guests considering it superb and amazing. The rooftop pool and gym also garnered praise for their quality, further enhancing the overall experience for visitors focused on fitness.
Pool
The pool at Doubletree By Hilton Perth Waterfront consistently receives high praise from guests. Its morning sunlit position makes it a delightful spot to start the day and its cleanliness and maintenance are frequently noted, making it a pleasure to use. The rooftop bar and pool area are highlights, providing stunning views overlooking the river and the heated pool is appreciated, especially for relaxing swims. The design and ambiance of the pool area are commended, creating a lovely and relaxing environment for guests.
However, some guests have pointed out a few drawbacks. The pool's size is often mentioned as quite small with occasional comments on a lack of sufficient lounge chairs. Despite being advertised as heated, some guests found the water temperature to be cold. The need for upgrades and improvements in some aspects of the pool area was also noted by a few visitors.
Overall, the pool area at Doubletree By Hilton Perth Waterfront offers a pleasant and enjoyable experience with its fantastic rooftop location and beautiful design being standout features, albeit with some room for improvement to meet all guest expectations fully.
Family
Doubletree By Hilton Perth Waterfront is a top choice for families looking for an ideal getaway. The hotel has earned high marks for its spacious, well-maintained family rooms, making it perfect for families with children. Guests appreciate the family-friendly environment, which extends to all aspects of the hotel, including friendly staff who go the extra mile to assist with child luggage and other needs.
The amenities are designed with families in mind, offering child-friendly pools and a range of family-oriented activities that ensure both children and adults have a great time. Many reviews highlight the hotel's successful efforts in providing a welcoming atmosphere suitable for family vacations with options such as family-friendly breakfasts that cater to all ages.
A stay at this hotel promises fun family memories. Whether it's a special occasion like a birthday or just a regular family trip, parents find the environment accommodating and engaging for their kids. However, a minor inconvenience noted by some guests is the lack of onsite parking, which can be tricky for families with young children.
Overall, Doubletree By Hilton Perth Waterfront stands out as a family-friendly hotel, making it a great spot for those seeking a comfortable and enjoyable stay with their loved ones.
4 Star
Located in a fantastic spot by the waterfront, Doubletree By Hilton Perth Waterfront garners appreciation for its modern aesthetics and well-maintained property. Guests consistently describe their stays as a truly four-star experience, highlighting the hotel’s alignment with four-star standards and even exceeding expectations for a property of this caliber. The hotel’s cleanliness, excellent location and value for money are notable points of praise.
Visitors commend the establishment for its superb facilities, including a good rooftop bar and a breakfast restaurant featuring fresh fish. The rooms, often described as clean and new, offer great views, contributing to an overall wonderful experience. The ambiance and accommodations are fitting for a four-star hotel with some guests even considering it worthy of five stars.
However, there are areas for improvement, particularly in customer service and housekeeping, which some felt did not fully meet the four-star expectations. Despite these drawbacks, guests generally find the hotel’s services, from the great price value to the lovely bottle provided, to be of four-star quality. Many would definitely recommend Doubletree By Hilton Perth Waterfront for an upper four-star quality stay.
Business
Doubletree By Hilton Perth Waterfront emerges as a highly suitable choice for business travelers, praised for its perfectly conducive business atmosphere and ideal location. The business-friendly ambiance, supported by essential services and good-quality offerings, meets the needs of business professionals.
The hotel features a well-appointed business center, although it can get busy, making early planning advisable. Rooms are clean, comfortable and equipped for extended business stays, providing good workspace and reliable internet essential for productivity. The availability of significant business facilities and helpful amenities further enhance the overall experience for business trips and meetings.
Services at the hotel have received positive recognition with prompt and exceptional room service, accommodating staff and great office services adding to the convenience. Meal and exclusive bar services are especially appreciated with the rooftop bar repeatedly hailed as amazing and offering a scenic riverview, providing a perfect setting to unwind after a busy day.
Although parking options seem limited, the ideal business location and favorable ambiance make Doubletree By Hilton Perth Waterfront a valuable option for business travelers seeking an efficient and pleasant stay.
Accessible
The Doubletree By Hilton Perth Waterfront offers excellent accessibility for guests with disabilities, making it a comfortable and convenient choice for travelers seeking accessible accommodations. Wheelchair users will appreciate the ramps and well-designed accessible facilities throughout the property. The hotel includes special access rooms that are both spacious and equipped with necessary amenities for a hassle-free stay. Guests found the transportation options, including public transport and nearby bus stops, easily accessible, ensuring a seamless experience in getting around the city.
The central location of the hotel makes it easy to access major attractions, the city center and the waterfront. Nearby restaurants, eateries and other facilities are all within accessible reach. Though the hotel does not offer valet parking, the general layout and accessibility features more than compensate for this minor inconvenience. For those looking to enjoy scenic river views, the ferry is also readily accessible.
With high-quality accessibility setups and a focus on making each area of the hotel easy to navigate, the Doubletree By Hilton Perth Waterfront stands out as a reliable option for travelers with mobility challenges. While not suitable for those with slight mobility issues or very small children, the hotel generally delivers a comfortable and easy-to-access experience for the majority of guests.
Luxury
Situated between the harbor and the Central Business District, the Doubletree By Hilton Perth Waterfront offers a high-end stay characterized by its luxurious amenities and stylish decor. The hotel exudes a luxurious vibe from the moment you step in with immaculate rooms that feature upscale decor, luxurious beds and high-quality shower heads. The modern, clean rooms and the elegant, high-end design make every stay feel special, blending comfort seamlessly with sophistication.
Guests can enjoy a luxurious pool and well-maintained facilities, which contribute to the overall luxury ambiance of the hotel. Fabulous river views add to the appeal, providing a serene backdrop to an already impressive setting. The high-end hotel experience is further enhanced by the attention to detail in both decor and service, ensuring that all aspects of the stay are of a high standard.
Whether it's the luxury of the amenities provided or the stylish meals served, every corner of the hotel speaks to its commitment to offering a superior experience. The combination of luxurious features, a prime location and attractive design makes this hotel a standout choice for those seeking comfort with a touch of elegance. The luxurious vibe extends to the breakfast setting and the overall experience is described as perfect by many.
In summary, the Doubletree By Hilton Perth Waterfront provides a luxurious stay that feels both welcoming and indulgent, all at a value-for-money price point. Its modern design, superior amenities and excellent facilities make it a prime option for travelers looking for a luxurious experience in Perth.
Yes, Doubletree By Hilton Perth Waterfront has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Doubletree By Hilton Perth Waterfront.
No, Doubletree By Hilton Perth Waterfront doesn't allow dogs.
No, parking facilities aren't available at Doubletree By Hilton Perth Waterfront.
Yes, Doubletree By Hilton Perth Waterfront has a gym.