The Presque Isle Inn has received overwhelmingly positive reviews from guests, who consistently praise the helpful and friendly staff. The night clerk is frequently cited as being particularly pleasant and the front desk staff, especially Rob, are described as accommodating, awesome and kind. Even the receptionist's persuasiveness in getting guests to try the continental breakfast received high praise. While some guests did note issues with cell phone reception and unprofessional behavior from a staff member, the majority of reviews describe the Presque Isle Inn staff as helpful and welcoming.
The pool at Best Western Plus Grand-Sault Hotel & Suites generally offers a pleasant experience for guests, with many highlighting its beauty and cleanliness. Positioned conveniently near the lobby on the ground floor, this indoor salt-water pool serves as a refreshing retreat. Visitors frequently praise the pool and hot tub facilities for being well-managed and ideal for relaxation. Families particularly appreciate the pool as a fun place for children, and it enhances the overall amenities along with a gym, laundry, and dining options. Nevertheless, some guests have noted occasional issues such as cooler water temperatures and occasional maintenance disruptions. Overall, the pool remains a favored feature due to its pristine condition and attractive ambiance.
Visitors to Rodeway Inn have diverse experiences with the hotel's pool facilities. Many guests appreciated the indoor pool and hot tub, highlighting their cleanliness and the positive experience of using these amenities. Children particularly seemed to enjoy the pool and some reviewers described it as fun, well-lit and nice overall. The indoor pool and hot tub were often mentioned together with guests noting that both were very clean and enjoyable. Families found the pool and spa area perfect for their needs.
However, there were considerable issues reported regarding the pool’s availability and condition. The pool was frequently closed due to maintenance, malfunctions or renovations, which disappointed many guests who were not informed of the closures ahead of time. Problems with the pool's cleanliness were also noted with multiple references to murky and cloudy water and some reviewers describing the pool as not inviting.
Temperature was another recurring issue with many guests finding the pool water extremely cold and not heated as advertised. Despite these concerns, when operational and clean, the pool area provided a pleasant experience for many hotel patrons.
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