The Banjaran Hotsprings Retreat is a luxurious and exclusive resort that offers a unique and peaceful experience for guests. The location is stunning, surrounded by nature and picturesque views, making it the perfect place for a getaway. The breakfast and dinner options are sumptuous and delicious with guests raving about the quality of the food. The rooms are well-appointed and clean with fantastic facilities and privacy. The staff is courteous, professional and attentive, providing exceptional service. The spa is a highlight with a thermal cave, reflexzonen-pool and other wellness facilities. The pool area is stunning with scenic views of the mountains and unlimited usage of the outdoor hotsprings and dipping pools. The resort is perfect for couples looking for a romantic and relaxing holiday. Overall, The Banjaran Hotsprings Retreat is a fantastic choice for nature lovers who want to experience luxury in a serene environment.
The Haven All Suite Resort in Ipoh is a stunning natural location away from the city with ample parking and convenient access to cave temples and a nearby theme park. The breakfast options are good with mixed reviews on the food taste, but guests appreciated the included breakfast. The dinner received mixed reviews with some guests finding it overpriced and of poor quality, while others enjoyed the variety of food. The spacious rooms overlook breathtaking views of the lake and mountain and are well-suited for families. The staff is said to be warm and charming, going above and beyond to ensure guests feel welcome. The gym and pool facilities are great with the infinity pool particularly noteworthy. The hotel is a perfect family-friendly destination with amenities for children, including a playground and petting area. Guests found the beds and bedding comfortable, though some reported worn-out mattresses. Despite some negative feedback on wifi and cleaning, guests still enjoyed their stay at this 5-star resort, which offers everything you need and more for a luxurious, tranquil getaway.
Beautifully appointed villas set amidst the hills within lush gardens.
Summary of reviews
Pangkor Laut Resort - Small Luxury Hotels of the World is a nature lover's paradise located on a secluded private island. The resort offers a delicious breakfast buffet with plenty of dishes to try, including fresh and high-quality options from both Western and Asian cuisine. The dining options are great with the hotel's Feast Village serving delicious food in buffet style for dinner, while the Chinese restaurant Uncle Lim's offers fantastic Nyonya dishes. The resort offers amazing accommodation in a beautiful and exclusive location, although some rooms may be outdated and in need of a revamp. The resort is a clean and peaceful retreat with very well-designed facilities and excellent housekeeping. The staff is friendly, helpful, attentive and welcoming, making the stay at Pangkor Laut Resort unforgettable. The spa offerings at Pangkor Laut Resort received overwhelmingly positive reviews, making it a must-visit destination for any traveler seeking a top-notch spa experience. The pool and beach are luxurious and spectacular features of the resort with the beach being a picture-perfect paradise. The resort is a truly luxurious destination that lives up to its name – heaven on earth, making it the perfect romantic getaway for couples seeking a paradise retreat on a private island.
DoubleTree by Hilton Damai Laut offers guests a tranquil retreat enveloped by stunning natural scenery and serene sea views, making it an ideal escape from urban hustle. The beachfront location provides easy beach access and is praised for its calming environment, though visitors should be prepared for its remote setting, which necessitates personal transport due to its distance from towns and amenities.
The breakfast experience is largely well-received, featuring a wide array of Asian and Western dishes served in a dining area with a scenic sea view. Despite occasional complaints about crowded conditions and a need for more diverse options, the quality and variety of the breakfast spread are frequent highlights of guests' stays.
Dinner at the hotel's Makan Kitchen is celebrated for delicious food and attentive service, including special dietary accommodations. However, some guests find the variety limited and the prices high. In-room dining is generally favored, although there is room for improvement in menu variety and pricing.
Rooms are consistently described as clean, spacious and comfortable, featuring modern renovations and breathtaking sea views. Minor issues like inconsistent air conditioning and occasional noise do not detract from overall guest satisfaction with the room quality and amenities.
Cleanliness is a strong point for the hotel with rooms, bathrooms and common areas receiving high marks for maintenance and hygiene. The pool areas and beach also uphold this standard, despite minor suggestions for improvement in communal spaces.
The staff at DoubleTree by Hilton Damai Laut receive widespread acclaim for their friendliness, attentiveness and professionalism. Specific members like Mr. Raj and the maitre d’ Baha are often highlighted for their exceptional service, contributing significantly to a welcoming and pleasant guest experience.
Wi-Fi services have mixed reviews. While many guests report strong, reliable connections, others mention variability in speed and coverage and some point out that the Wi-Fi is not free.
The spa facilities offer a rejuvenating experience with high-quality treatments and a relaxing ambiance. Although there are occasional service availability issues, the overall feedback is positive, emphasizing the spa's role in enhancing guests' well-being.
The gym is praised for its good, well-maintained and up-to-date equipment, offering a pleasant workout environment with a nice sea view. Despite being on the smaller side, the gym facilities are considered high-quality and a valuable part of the hotel's amenities.
The resort’s pool facilities are a major highlight, featuring clean and well-maintained pools, a kids' waterpark and a variety of water activities that appeal to families. The positive feedback underscores the pools' appeal and the hotel's commitment to providing a fun and relaxing environment.
Lastly, the tennis courts are appreciated for their good condition and cleanliness, offering guests an enjoyable recreational option during their stay.
Overall, DoubleTree by Hilton Damai Laut provides a comfortable, scenic and family-friendly environment with strong service and high standards of cleanliness, making it a favored destination for a peaceful and enjoyable retreat.