The Haven All Suite Resort, Ipoh

Ipoh , , Lot 41396, Persiaran Perpaduan, The Haven Lakeside Residences (Show on Map)


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Summary of reviewsThe Haven All Suite Resort in Ipoh is a stunning natural location away from the city with ample parking and convenient access to cave temples and a nearby theme park. The breakfast options are good with mixed reviews on the food taste, but guests appreciated the included breakfast. The dinner received mixed reviews with some guests finding it overpriced and of poor quality, while others enjoyed the variety of food. The spacious rooms overlook breathtaking views of the lake and mountain and are well-suited for families. The staff is said to be warm and charming, going above and beyond to ensure guests feel welcome. The gym and pool facilities are great with the infinity pool particularly noteworthy. The hotel is a perfect family-friendly destination with amenities for children, including a playground and petting area. Guests found the beds and bedding comfortable, though some reported worn-out mattresses. Despite some negative feedback on wifi and cleaning, guests still enjoyed their stay at this 5-star resort, which offers everything you need and more for a luxurious, tranquil getaway.
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Resort with Infinity Pool
Providing an absolutely heavenly accommodation experience, THE HAVEN RESORT HOTEL, IPOH -All Suites- is a luxurious all-suite hotel. Surrounded by a lush tropical forest that has been around for thousands of years, the hotel features various luxurious facilities, one of which is the stunning outdoor infinity pool. Overlooking the natural lake and part of the forest and equipped with a wooden deck where guests can do their daily yoga practice or simply sit around and relax, this infinity pool will become their haven of relaxation.

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Infinity Pool    Panoramic View Pool    Pool Lap Lanes    Outdoor Pool  

Location of the pool: Outdoor pool
Is it a pool of special type?
Infinity pool
In the pool there is also:
an area designated for children
Answers last updated by The Haven All Suite Resort, Ipoh

Business Resort

Resort with Parking

EV charging stations  


Accessible Resort

Resort with Gym

Resort with Tennis Courts

5-Star Resort

Resort with Outdoor Pool

Resort with Pool Lap Lanes

Resort with Panoramic View Pool

Room Types
1 Bedroom Lakeview Suite This one-bedroom suite features a private balcony that opens up to views of the lake and limestone outcrop. The spacious seating area is fitted with a flat-screen TV, sofa and a desk. The dining area has a refrigerator and a microwave. The en suite bathroom includes shower facilities. Rates are breakfast inclusive for 2 guests. Extra guests are subject to additional charges.

2 Bedroom Horizon View Suite This two-bedroom suite features a private balcony that opens up to views of the city. The spacious living room is fitted with a flat-screen TV, sofa and a desk. The dining area has a refrigerator and a microwave. The en suite bathroom includes shower facilities. Rates are breakfast inclusive for 4 guests. Extra guests are subject to additional charges.

2+1 Bedroom Lakeview Central Suite This air-conditioned suite features a private balcony that opens up to views of the lake and limestone outcrop. The spacious seating area is fitted with a flat-screen TV, sofa and a desk. The en suite bathroom includes shower facilities. Rates are breakfast inclusive for 4 guests. Extra guests are subject to additional charges.

3 Bedroom Lakeview Central Executive Suite This three-bedroom suite features a private balcony that opens up to views of the lake and limestone outcrop. The spacious living room is fitted with a flat-screen TV, sofa and a desk. The dining area has a refrigerator and a microwave. The en suite bathroom includes shower facilities. Rates are breakfast inclusive for 5 guests. Extra guests are subject to additional charges.

2+1 Bedroom Lakeview Central Deluxe Suite This larger air-conditioned suite features a private balcony that opens up to views of the lake and limestone outcrop. The spacious seating area is fitted with a flat-screen TV, sofa and a desk. The en suite bathroom includes shower facilities. Rates are breakfast inclusive for 4 guests. Extra guests are subject to additional charges.

3 Bedroom Lakeview Panoramic Suite This spacious three-bedroom suite features a private balcony that opens up to views of the lake and limestone outcrop. The spacious living room is fitted with a flat-screen TV, sofa and a desk. The dining area has a refrigerator and a microwave. The en suite bathroom includes shower facilities. Rates are breakfast inclusive for 6 guests. Extra guests are subject to additional charges.

2+1 Bedroom Horizon View suite This spacious suite comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

2+1 Bedroom Hillview Corner Suite This spacious suite features 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 3 beds.

About The Haven All Suite Resort, Ipoh
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Guest Reviews
8.3
Very Good
Location
The Haven All Suite Resort in Ipoh, Malaysia is located in a stunning natural environment away from the bustling city. Surrounded by greenery and wildlife, guests can enjoy the beautiful grounds and hill outside the hotel with fantastic views. While the location may be a little far out from the city, it is still well located and convenient for visiting cave temples and the theme park right across the hotel. Guests also appreciated the ample parking and jogging trail around the lake. The resort is perfect for a family holiday or for those seeking a peaceful natural ambience. The views from the rooms and pool are simply fantastic. While some found the location not the most accessible and had to travel out for food, overall the location was praised as a beautiful, stunning and superb natural setting out of town.

Breakfast
Guests have mixed opinions when it comes to the breakfast at The Haven All Suite Resort in Ipoh. While some found the breakfast spread to be limited and in need of improvement, others stated that the breakfast options were good and provided plenty of food choices. The taste of the breakfast food received mixed reviews from guests with some describing it as succulent, varié, excellent and awesome, while others found it to be substandard or bad. Despite the varying opinions, many guests appreciated the fact that breakfast was included in their stay. Some guests suggested that the hotel should provide more choices, especially local delicacies such as the famous Ipoh food and nice copi. Some guests also mentioned that the Nescafe at breakfast was not fresh ground coffee. Overall, while some guests found the breakfast to be mediocre or even terrible, others found it to be sufficient and great.

Dinner
The dinner at The Haven All Suite Resort, Ipoh received mixed reviews from guests. Some felt that the restaurant was overpriced and not worth the money, while others enjoyed the variety of food served. Some guests also complained about bad service, tasteless food and a very low standard of the Christmas Dinner Buffet. However, there were positive reviews that highlighted the delicious food served at the restaurant. Despite the mixed reviews, the hotel didn't have any other dining options available in case guests wanted to dine elsewhere.

Rooms
The Haven All Suite Resort in Ipoh is the perfect family holiday destination with its many spacious and clean rooms. Guests appreciated the breathtaking views of the lake and mountain cliffsides from their balconies. Although some reviews mentioned the need for upgrades or overhauls, most agreed that the rooms were spacious and had a good layout. The suites were perfect for families and had many amenities, making it an excellent choice for large groups. Reviews also praised the cleanliness of the rooms, bathrooms and kitchen. However, there were a few complaints, such as meagre utensils, limited towels and some fittings that were not in good working condition. Some rooms had a bad smell or sewage odour, an aging appearance or slow heating systems. Despite this, most reviews emphasized the hotel's spacious and clean rooms, making for a comfortable and enjoyable stay.

Beds
The Haven All Suite Resort in Ipoh promises guests the ultimate in comfort when it comes to their choice of bedding. Reviews from guests who have stayed at the hotel reflect that the quality of the sheets is somewhat varied; some people have found that the pillows were not great quality, while others reported that the pillow cases didn't feel luxurious enough. Most of the beds have been described as old and worn out. However, guests who prefer thick sheets will not be disappointed. Some reviewers commented that the beds were too big for the room, but the general consensus was that the beds were very comfortable and provided for a good night's sleep - with one guest mentioning that their parents had a great sleep. For those guests who like to lounge by the pool, mattresses have been requested for the poolside beds. The air conditioning system also operates very quietly, so guests can rest easy. Overall, guests found the rooms to be very nice and clean with excellent beds to sleep on, regardless of whether they prefer softer or firmer mattresses.

Cleanliness
The Haven All Suite Resort in Ipoh has received mixed reviews regarding its cleanliness. While some guests have commented that the overall cleanliness could be improved and there were dirty corners or leftover snacks, others have praised the cleanliness of the property and rooms, calling them spotless and super clean. Some guests have noted that the towels provided by housekeeping were smelly and mouldy and some bathrooms were not properly cleaned. However, others have commented positively on the staff's friendliness and the great environment of the resort. In summary, while there have been some cleanliness issues at the resort, there have also been positive comments about the spacious suites, nice view and the included coffee pods.

Staff
If you're looking for a beautiful resort with warm and charming staff, look no further than The Haven All Suite Resort in Ipoh. The team at this resort goes above and beyond to ensure that guests feel welcome and well taken care of. From the super friendly front desk receptionists to the restaurant staff who provide excellent service, the hospitality of the staff is truly superb. The disabled facilities are top-notch with security staff that are very helpful. Miguel from the restaurant is especially friendly and kind. Although there were a few hiccups, like poorly trained reception staff and slow check-ins, the staff always try their best to rectify any issues. The management also needs to address staffing levels, as sometimes the staff appear overworked and less staff can lead to issues like long wait times. Overall, the staff's motivation and extra effort are commendable with many guests impressed by their honesty and proactive attitude.

Wi-Fi
The wifi connection at The Haven All Suite Resort in Ipoh has received mixed reviews. Some guests stated that the wifi never failed and that the access speed was excellent. However, others found the connection to be unstable, intermittent and weak. Some even reported that the network did not work at all or stopped working at night. Despite this, some guests did not mention any issues with the wifi during their stay. It appears that the stability of the wifi may be affected by peak load times and some guests experienced connectivity issues in their specific blocks. Overall, while there were some complaints about the wifi, many guests still enjoyed their stay at the hotel.

Gym
Guests at The Haven All Suite Resort in Ipoh have praised the hotel's gym with many calling it great and complimenting its facilities. The gym includes equipment for badminton, table tennis and traditional workout equipment. However, some guests have mentioned that the gym can be stuffy and that it would benefit from having air conditioning to improve the overall experience. Despite some negative feedback about the lack of air conditioning, the facilities at the gym were generally praised with many guests noting that they always found the swimming pool and gym to be excellent. While some guests have reported issues with dysfunctional equipment, this was generally perceived as a minor issue in the larger scheme of things. Overall, guests at The Haven All Suite Resort seem to be pleased with the gym and its offerings.

Pool
The Haven All Suite Resort in Ipoh boasts a fantastic pool that guests have raved about in their reviews. Many have described it as "awesome," "amazing," and "fantastic" with a "stunning" view. The outdoor infinity pool is large and well-maintained with a smart design. The pool area is surrounded by nature and some guests have even swam next to the gua batu kapur. For families, the pool is a great advantage with an attached slide and playground. However, some guests have mentioned that the pool closes a bit too early at 8 pm and needs updating in terms of times and chlorine levels. Additionally, there are limited sunbeds and no poolside food or drinks service.

Despite the few drawbacks, the pool is undoubtedly a highlight of The Haven All Suite Resort, Ipoh. With its wonderful views and great sport facilities, it's perfect for a relaxing and fun-filled getaway with nature. Swimming attire rules are in place but may be too strict for some guests. In general, the pool area, along with the other facilities, is well-maintained, making guests feel safe and comfortable, while the surrounding nature enhances the resort's beauty.

Family
The Haven All Suite Resort in Ipoh is a great family-friendly destination. The spacious units are perfect for families looking for a comfortable stay. The property has a lot of facilities for children, including a lovely playground and pool. The hotel also offers a petting area with rabbits and guinea pigs, which the kids simply loved. One of the standout features of The Haven is the amazing mountain views and serene lake. The swimming pool is also a highlight for kids and my family especially enjoyed celebrating our kid's birthday by the pool. The resort has many activities for kids, including a badminton court, gym and table tennis. However, there is no pool table gaming room, which would have been convenient with kids. The kids' room facility needs to be better maintained. On the other hand, breakfast with family was a delightful experience. The rooms are huge and can accommodate 5 to 6 family members. If you're looking for a family holiday, The Haven All Suite Resort is perfect.

5 Star
The Haven All Suite Resort in Ipoh has received a range of reviews from guests with some describing it as exceptional, fantastic and the best vacation they've had in Malaysia. The hotel boasts 5-star facilities, including everything guests could need and more with an impeccable view. However, some guests felt that the customer service didn't meet their expectations and the breakfast was substandard for a hotel claiming to be five-star. Despite this, the resort offers a delicious variety of food. While some reviews were critical, the majority of guests had positive experiences and recommend the hotel for a relaxing and enjoyable stay.

Outdoor Pool
The Haven All Suite Resort, Ipoh boasts a stunning outdoor area that has received rave reviews. The pools are particularly noteworthy with guests describing them as superb and fabulous. One of the highlights is the infinity pool that overlooks the lake, providing a relaxing and serene setting. Families with kids also enjoy the lovely swimming pool, which is great fun for all. The pool's unique shape and outlook across the lake add to the mesmerizing experience. However, be aware that the pool area can get very busy and there are only a limited number of sunbeds available for the entire hotel. Additionally, some guests have commented that the pool towels are old and fraying and there is no poolside drinks service or food available. Nevertheless, the swimming pool itself is cool and the natural surroundings make it a refreshing retreat. For those who enjoy a stroll, there's a nice walking trail around the lake that guests can explore.

Luxury
If you're visiting Ipoh and looking for a luxurious place to stay, The Haven All Suite Resort is the perfect destination. With exceptional service, 5-star facilities that had everything (and more), it's the smartest place you'll ever experience. You'll find nothing to complain about and the memorable stay is sure to bring you back again. This calmer, exceptional resort offers guests a perfect tranquil haven in the bustling city that does not disappoint.


Yes, The Haven All Suite Resort, Ipoh has pool(s) that belong to one or more of the following categories: Infinity Pool, Pool Lap Lanes, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at The Haven All Suite Resort, Ipoh.

No, The Haven All Suite Resort, Ipoh doesn't allow dogs.

Yes, parking facilities are available at The Haven All Suite Resort, Ipoh.

Yes, The Haven All Suite Resort, Ipoh has a gym.
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