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Summary of reviewsThe Holiday Inn Express & Suites Birmingham South - Pelham by IHG is noted for its strategically convenient location, offering easy access to key attractions including the UAB Hospital and Oak Mountain Amphitheater. The proximity to the highway and a variety of dining options adds to the convenience, complemented by a pleasant outdoor area for relaxation. Guests often appreciate the clean and comfortable setting, which is enhanced by a delightful breakfast service. The breakfast receives high praise for its variety and quality, contributing significantly to the overall value of a stay here.
Rooms at the hotel are generally considered spacious and comfortable, with many guests noting their cleanliness and the comfort of the beds. While occasional issues with room maintenance and odors are mentioned, the general sentiment is positive, thanks to the hotel's location and kind staff.
Cleanliness is a standout quality, with frequent comments on the very clean and updated condition of the hotel, from public areas to the rooms. The friendly and accommodating staff further enhance the guest experience, ensuring a welcoming and comfortable stay.
The staff consistently receive accolades for their exceptional service, being described as amazing, helpful, and courteous. Their attentiveness extends beyond typical duties, with efforts to inform guests about local amenities and attractions. The positive interactions with the front desk and overall staff contribute significantly to a warm and inviting atmosphere.
Overall, the Holiday Inn Express & Suites Birmingham South - Pelham by IHG provides a clean, comfortable, and convenient option for travelers, with standout staff service and a highly praised breakfast experience. Show more
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Categories
Business Hotel
This hotel provides a business center and meeting rooms. It also offers free Wi-Fi and complimentary breakfast, suitable for business travelers.
Accessible Hotel
As a Holiday Inn Express, this location likely offers accessible rooms with features such as roll-in showers or accessible bathtubs, visual alarms, and notification devices. These are common in the Holiday Inn Express brand.
Hotel with Gym
The Holiday Inn Express & Suites has a fitness center. This provides guests the opportunity to exercise during their stay.
3-Star Hotel
This hotel provides modern accommodations with free Wi-Fi, a complimentary breakfast buffet, and a fitness center. Its location offers easy access to local attractions and businesses, ensuring a convenient and comfortable experience.
Hotel with Heated Pool
The hotel provides a clean, indoor heated swimming pool, offering year-round entertainment for families. This amenity allows for comfortable swimming regardless of outside temperatures.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Indoor Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomThis room includes a cable TV, seating area with sofa bed, and microwave. A small refrigerator is also included.
Standard Room with Two Queen BedsThis room includes a cable TV, desk, and coffee-making facilities.
One-Bedroom Suite with Sofa BedThis suite includes a microwave, small refrigerator, and seating area with sofa bed.
Queen Suite with Two Queen Beds and Sofa BedThis suite includes a microwave, small refrigerator, and seating area with sofa bed.
Standard Queen Room with Two Queen Beds and Mobility Accessible TubThis accessible room features a cable TV, seating area, and desk. Visual telephone and door alarms are also included.
Double Room - Mobility Accessible Tub - Non-SmokingThe spacious double room features air conditioning, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Standard King Room with Roll-in Shower - Mobility AccessibleThe spacious double room offers air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Standard King Room with Sofa BedThe double room features a sofa. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
The Holiday Inn Express & Suites Birmingham South - Pelham by IHG offers a strategically convenient location for travelers looking to explore the vibrant area. Its proximity to key destinations makes it an excellent choice for those visiting nearby attractions. The hotel is close to UAB Hospital, making it a suitable option for guests with medical needs. For music lovers, attending concerts at Oak Mountain Amphitheater is hassle-free, as it's within walking distance. Guests also appreciate the convenience of being near the highway and a variety of dining options. The setting is complemented by a lovely outdoor area, providing a pleasant space to unwind. The location is easy to find, ensuring a smooth travel experience. It's a clean and comfortable stay, providing peace of mind and safety, along with a delightful breakfast to start the day.
Breakfast
At the Holiday Inn Express & Suites Birmingham South - Pelham by IHG, the breakfast experience receives resounding praise from guests. Guests repeatedly commend the breakfast as amazing, great, and very good, making it a standout feature of their stay. An array of choices is available, with hot and fresh foods consistently offered for guests to enjoy. Visitors appreciate this hearty start to their day, noting that it's a cost-effective option that enhances the overall value of their stay. Though there's a mention of breakfast being less than appealing, the overall sentiment leans heavily towards satisfaction, with many expressing their intent to return, citing breakfast as a key factor in their decision. This dedication to a quality morning meal appears a significant draw for this hotel.
Rooms
Visitors to the Holiday Inn Express & Suites Birmingham South - Pelham by IHG generally find the rooms to be a positive aspect of their stay, highlighting their spaciousness and comfort. Many reviews appreciate the cleanliness of the rooms and the comfort of the beds, noting that the air conditioning effectively cools the space. The hotel's location is another advantage, being conveniently close to local attractions such as concert venues. However, there are some contrasting opinions regarding room maintenance, with a few guests experiencing issues with cleanliness and unpleasant odors. Nonetheless, the kind staff and overall comfort of the accommodations contribute positively to the guest experience.
Cleanliness
The Holiday Inn Express & Suites Birmingham South - Pelham by IHG consistently impresses guests with its exceptional cleanliness. Visitors frequently comment on the very clean and updated condition of the hotel, with the cleanliness extending from the public areas to the rooms themselves. Comfort is another recurring theme, particularly regarding the extremely comfortable beds and overall atmosphere. The staff also receives praise for being friendly, welcoming, and accommodating, which complements the clean environment. While some guests noted a need for a refresh in decor or a bit more attention in the bathrooms, these points are generally overshadowed by the positive overall experience. The hotel's location also adds to its appeal, making it a clean and comfortable choice for travelers in the Birmingham area.
Staff
The reviews for the Holiday Inn Express & Suites Birmingham South - Pelham by IHG consistently reflect a positive experience with the hotel's staff. Guests repeatedly highlight the staff as amazing, extremely helpful, and courteous. A sense of familiarity and warmth is noted, with returning visitors recognizing the same smiling faces during their visits. Descriptions of the staff as exceptional and friendly are a common theme, creating an inviting atmosphere for guests. The staff's attentiveness extends beyond basic duties, with one review mentioning their efforts in ensuring guests are well-informed about local amenities, specifically guiding them to a nearby trail leading to an amphitheater. Front desk interactions are also praised for their friendliness and accommodation, contributing to a pleasant stay for guests. Overall, the staff's dedication to service appears to be a standout feature of this hotel.
Yes, Holiday Inn Express & Suites Birmingham South - Pelham by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Birmingham South - Pelham by IHG.
No, Holiday Inn Express & Suites Birmingham South - Pelham by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Birmingham South - Pelham by IHG.
Yes, Holiday Inn Express & Suites Birmingham South - Pelham by IHG has a gym.