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Summary of reviewsThe Florence Hills Resort & Wellness emerges as a captivating retreat in the picturesque Tuscan hills, offering an exceptional mix of serene environment, modern accommodations, and friendly service. Located a short drive from Florence and surrounded by stunning landscapes, it serves as an ideal base for exploring Tuscany, although having a car is recommended for convenience. The resort's tranquil setting, combined with spacious and clean rooms, creates a welcoming and restful atmosphere for families and travelers alike. Guest rooms are noted for their comfort, featuring large beds, well-equipped kitchenettes, and beautiful terraces, enhancing the stay with a touch of modern luxury.
The breakfast experience at the resort is particularly appreciated for its variety and quality, featuring an abundant buffet with fresh, locally sourced products. Despite minor suggestions for improvement, the attentive staff elevates the meal to a satisfying start to the day. Dinner presents a mixed picture due to limited on-site options, but nearby dining at Leonia restaurant receives high praise for its excellent cuisine, especially the seafood offerings by Chef Giuseppe.
Cleanliness is consistently highlighted as a standout feature, with daily serviced rooms and well-maintained pools that earn positive remarks. The resort provides ample parking facilities, including a secure underground garage, adding to the convenience of the stay. Additionally, the family-friendly amenities, such as a double pool and playground, make it an appealing choice for those traveling with children.
The service at The Florence Hills Resort & Wellness is frequently lauded, with staff members receiving special mentions for their professionalism and dedication. Their friendliness and helpfulness significantly enhance the guest experience, ensuring a welcoming and smooth stay. However, the resort's spa facilities receive mixed reviews due to limited access and some functional issues, leaving room for improvement in this aspect.
Overall, The Florence Hills Resort & Wellness is highly praised for its tranquil location, comfortable accommodations, and outstanding service, making it a preferred haven for guests seeking relaxation and exploration in the Tuscan countryside.
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