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Summary of reviewsHyatt Place Pasadena enjoys a prime location in the heart of Pasadena, making it an ideal choice for travelers. Guests frequently praise its proximity to key attractions such as Caltech, downtown Pasadena, the City Auditorium and a variety of dining and shopping options in lively Old Pasadena and nearby malls. This central location is often complemented by convenient parking and easy navigation around the area, although some guests find the parking fees to be high.
The cleanliness of Hyatt Place Pasadena is consistently lauded with guests noting the impeccable maintenance of the rooms and public areas. The hotel is described as stylish, modern and luxurious, adding to the overall appeal. Daily housekeeping ensures that rooms remain spotless, enhancing the comfortable and welcoming atmosphere. The comfortable beds and efficient air conditioning further contribute to a pleasant stay, although there are occasional complaints regarding the size of some rooms and minor issues like the overuse of cleaning products.
The breakfast offerings receive mixed reviews, yet many guests appreciate the variety and quality of the options, which include fresh fruits and hot foods. The inclusion of a free breakfast adds significant value, although some visitors desire greater sustainability in the form of reusable cutlery and plates. Despite minor issues like food running out early and menu repetition, many guests find the breakfast satisfying.
Staff at the hotel are frequently commended for their friendliness and attentiveness. Names like Chris, Ersin, Victoria and Tara are often mentioned for their exceptional service. Most guests report positive interactions with the staff, which significantly enhances their overall experience, though a few noted a desire for improved attentiveness from the reception team.
In summary, Hyatt Place Pasadena stands out for its excellent location, high standards of cleanliness, comfortable rooms and friendly staff. These positive attributes generally outweigh minor issues with breakfast variety, high parking fees and occasional service hiccups, making it a favored choice for travelers visiting Pasadena. Show more
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Categories
Hotel with Parking
Hyatt Place Pasadena provides on-site self-parking for guests. It is close to the Pasadena Convention Center and offers reasonable parking costs.
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room with Sofa BedThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds and Sofa BedThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
King Room with Balcony and Sofa BedThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room with Sofa Bed - High FloorThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds and Sofa Bed - High FloorThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
One-Bedroom King Suite with Sofa BedThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Specialty King Room with Sofa BedThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room with Accessible TubThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Roll-In Shower - Disability AccessThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Pasadena, the Hyatt Place Pasadena boasts a central and convenient location, making it a prime choice for travelers. Many guests appreciated its proximity to Caltech, downtown and the City Auditorium with some even mentioning the ease of attending events like "America's Got Talent." The hotel's surroundings offer an abundance of dining and shopping options, including lively Old Pasadena and nearby malls. Guests highlighted the ability to walk to numerous attractions and the overall ease of navigating the area. Additionally, the hotel's cleanliness, comfortable rooms and included breakfast were noted positively. While some remarked on the hotel's simplicity and occasional service issues, the ideal location and convenient parking were frequently praised, making it a solid option for those looking to explore the vibrant city of Pasadena.
Breakfast
Hyatt Place Pasadena receives mixed reviews regarding its breakfast offerings, yet there are numerous positive highlights. Guests appreciate the variety of options available, from fresh fruits like blueberries and strawberries to a range of hot foods. Many found the breakfast to be very good, tasty and satisfying with some even calling it amazing and one of the best they've had. The inclusion of a free breakfast adds significant value, particularly given the hotel's excellent location and impeccable cleanliness.
However, some guests feel the breakfast menu can be repetitive and could benefit from more variety, especially in hot dishes and sweet options such as croissants. The use of plastic cutlery and plates is a point of contention for several visitors, who expect more sustainable practices from a hotel of this caliber.
The breakfast area itself is noted for being nice and spacious. Nevertheless, issues such as food running out early, long lines and breakfast service shutting down before the designated time detract from the overall experience. While some found the breakfast to be the perfect start to their day, others were disappointed by the quality of certain items, describing them as highly processed and tasteless.
Overall, the breakfast at Hyatt Place Pasadena strikes a chord with many for its variety and taste, though improvements could be made in terms of sustainability, service efficiency and menu diversity.
Rooms
Hyatt Place Pasadena offers clean and comfortable rooms that are consistently praised by guests. The rooms, includine the disabled ones, are noted for their cleanliness and comfortable beds with efficient air conditioning and ample space being commonly mentioned. Although some found the rooms slightly smaller than expected, many guests appreciated their overall size, particularly the spaciousness and the comfort of the mattresses.
The property’s location is a major highlight, frequently described as perfect for convenience. Guests also commend the friendly and helpful staff who ensure rooms are cleaned daily to a high standard. Despite a few instances of rooms not being ready by check-in time or issues with room views, the staff handled such concerns well, often resolving them to guests’ satisfaction.
Some guests pointed out occasional dissatisfaction with the booking and fee processes, as well as discomfort with the pullout beds and the overuse of cleaning products. However, these issues did not overshadow the overall positive experiences shared by many. In summary, Hyatt Place Pasadena stands out for its great location, pristine rooms and the comfort it offers to its guests.
Beds
Guests generally found the beds at Hyatt Place Pasadena to be very comfortable with many praising the exceptional quality of the bedding. The rooms themselves are noted for being large and clean, providing a comfortable environment overall. Air conditioning also received positive feedback, contributing to a pleasant stay. While most reviews highlight the comfort of the beds, there were isolated mentions of issues such as bed bugs and discomfort with the warmth and texture of the quilt and sheets. For early risers, the hotel offers breakfast starting at 6:30, adding to the convenience of the stay.
Cleanliness
Hyatt Place Pasadena consistently receives high praise for its superior cleanliness and welcoming atmosphere. The hotel is described as very clean with comments highlighting impeccable cleanliness and spotless facilities. Guests appreciate the clean and comfortable rooms, which are not only large but are also cleaned daily to maintain an absolutely clean environment.
The property itself is noted for being stylish, modern and luxurious with convenient and secure parking. Its excellent location adds to the appeal, placing visitors in a central, safe area with good surroundings. Guests enjoyed very nice facilities, including an on-site bar and spacious public spaces. A complimentary breakfast is a pleasant addition to the experience.
Friendly and accommodating staff further enhance the stay, providing excellent service and attention. Despite one minor complaint about a non-functioning room phone, the overall feedback portrays Hyatt Place Pasadena as a very good hotel with no significant negative remarks.
Staff
Hyatt Place Pasadena is highly praised for its friendly and accommodating staff. Guests repeatedly mention the staff's friendliness, attentiveness and willingness to help. Specific staff members, such as Chris and bartenders like Ersin, receive special recognition for their exceptional service. The check-in process is often highlighted for being particularly helpful with a couple of mentions of staff going above and beyond, such as Victoria and Tara.
While the vast majority of comments reflect positively on the staff's performance, there are occasional notes expressing a desire for more attentiveness from the reception team. However, the overall impression is one of a well-run establishment with extraordinary customer service.
Despite a couple of hiccups, such as issues with reservations or individual interactions, the management seems adept at resolving these problems satisfactorily. Guests generally leave with a positive impression of the staff, contributing significantly to their overall experience at the hotel. The staff's consistent friendliness and helpfulness, combined with a great location and good service, make Hyatt Place Pasadena a favored choice among travelers.
Parking
Parking at Hyatt Place Pasadena receives mixed feedback from guests, although there are a number of positive notes worth highlighting. Many guests found that parking was easy and convenient with some praising the spacious and large underground facilities that always had room and were easy to navigate. The hotel's location is also described as convenient, meeting many guests' needs.
However, parking fees were a common point of contention. Several guests felt that the daily charges, ranging from $25 to $26, were too high. Additionally, complications such as the parking garage being closed or having to use the public Paseo mall for parking were mentioned as inconveniences. Some guests also faced issues with automated machines and early check-in fees unless they were Hyatt members.
Overall, while the convenience and spaciousness of the parking facilities are appreciated, guests are often dissatisfied with the high costs and occasional logistical challenges.
Yes, Hyatt Place Pasadena has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt Place Pasadena.
Yes, Hyatt Place Pasadena welcomes dogs.
Yes, parking facilities are available at Hyatt Place Pasadena.