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Summary of reviewsHilton Pasadena, located in the heart of Pasadena's vibrant downtown, consistently impresses guests with its ideal location, cleanliness, and outstanding service. The hotel is perfectly situated for easy access to a variety of attractions such as Old Town Pasadena and the Pasadena Convention Center, making it a prime choice for both leisure and business travelers. Guests frequently highlight the convenience of walking to nearby restaurants, bars, and shops, while also appreciating the safety and tranquility of the area.
The breakfast offerings receive praise for their quality and variety, with popular items like bacon, pancakes, and waffles enhancing the morning dining experience. While there is no complimentary breakfast option, the reasonable pricing and friendly service in the lobby restaurant contribute to its favorable reviews.
Hilton Pasadena's rooms are noted for their immaculate condition and comfort, featuring cozy beds and modern amenities. Many guests appreciate the spaciousness and well-maintained environment, with some enjoying beautiful mountain views from their rooms. The hotel's commitment to cleanliness extends throughout the property, ensuring that guests enjoy a serene and spotless environment during their stay.
The staff at Hilton Pasadena is frequently lauded for their exceptional service and warm hospitality. From the attentive front desk staff to the courteous restaurant team, guests consistently experience high levels of professionalism and kindness, which enhance their overall experience. While minor communication issues with valet service are occasionally mentioned, the predominantly positive interactions with the staff contribute significantly to the hotel's appeal.
The hotel's gym and fitness amenities, including a clean and well-equipped gym and a warm pool, receive positive feedback from guests seeking to maintain their workouts during their stay. Parking options are mixed, with many guests praising the efficient valet service, though some find self-parking to be less straightforward. Nonetheless, the availability of free parking on weekends is an appreciated perk.
Overall, Hilton Pasadena provides a clean, comfortable, and conveniently located option for visitors to Pasadena, with many guests cherishing their experiences with the friendly staff and comfortable accommodations. Show more
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Categories
Hotel with Parking
The Hilton Pasadena offers parking facilities for guests. Its central location provides convenient access to various Pasadena attractions.
EV charging stations
Accessible Hotel
This hotel is tagged as accessible in the provided list.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
King RoomThis comfortably furnished room includes cable TV and tea and coffee-making facilities.
King Room with Mountain ViewThis spacious air-conditioned room provides cable TV with pay-per-view channels and an en suite bathroom.
Deluxe King RoomThis air-conditioned deluxe room is equipped with a cable TV with pay-per-view channels.
Deluxe King Room with Mountain ViewThe spacious double room provides air conditioning, a tea and coffee maker and a balcony. The unit offers 1 bed.
King Room with Roll-In Shower - Mobility AccessThis double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
King SuiteThe spacious suite provides air conditioning, a tea and coffee maker, a seating area and a flat-screen TV.
Queen Room with Two Queen BedsThis room offers a flat-screen TV, air conditioning, an iron with ironing facilities, and coffee making facilities.
Deluxe Queen Room with Two Queen BedsThis room offers a flat-screen TV, air conditioning, an iron with ironing facilities, and coffee making facilities.
Deluxe Queen Room with Mountain ViewThis room offers a flat-screen TV, air conditioning, an iron with ironing facilities, and coffee making facilities.
Queen Studio Suite - Disability AccessThis suite offers a flat-screen TV, air conditioning, an iron with ironing facilities, and coffee making facilities. There is also a separate seating area, San Gabriel Mountain Views, and a wet bar.
Queen Room with Two Queen Beds and Mountain ViewThis room offers a flat-screen TV, air conditioning, an iron with ironing facilities, and coffee making facilities.
Guest Reviews
8.4
Very Good
Location
Hilton Pasadena seems to be perfectly situated for travelers who appreciate a central, convenient location. Nestled in the heart of Pasadena's vibrant downtown, the hotel offers easy access to a myriad of attractions and amenities. Guests consistently rave about its proximity to Old Town Pasadena, where a rich blend of dining, shopping, and cultural venues await exploration. Walking distance is a recurring theme in reviews, highlighting the ease of reaching nearby restaurants, bars, and shops without needing a vehicle.
The hotel's proximity to key event locations such as the Pasadena Convention Center and Civic Auditorium makes it an ideal choice for visitors attending performances or conventions. Despite its central location, the area is described as safe and tranquil, adding an element of comfort for those staying in the city. Moreover, the ease of access to Colorado Boulevard, lined with enticing eateries and boutiques, provides guests with a classic Pasadena experience.
Additionally, the hotel is praised for its cleanliness and friendly staff, complementing the overall convenience of its location. Hilton Pasadena offers guests an excellent base for both business meetings and leisure activities, appealing to visitors who value accessibility and a comfortable stay in a lovely setting.
Breakfast
Hilton Pasadena's breakfast consistently receives positive feedback for both its quality and variety. Guests praise the array of choices available, with favorites like bacon, pancakes, and waffles leading to enjoyable morning meals. The restaurant in the lobby is particularly appreciated for serving this good breakfast, often highlighted for its friendly service and delicious offerings, despite the menu being small. Several guests note that the breakfast is reasonably priced, considering the level of satisfaction expressed. However, some reviewers express disappointment about the lack of a free breakfast option, which might be a consideration for budget-conscious travelers. Overall, the breakfast at Hilton Pasadena earns high marks, leaving guests pleased with their morning dining experience.
Rooms
Hilton Pasadena garners praise for its immaculate and comfortable accommodations. The rooms are consistently noted for their cleanliness, with many guests describing them as both sparkling clean and well-maintained. Comfort is evidently a strong suit, with numerous mentions of cozy and inviting beds that could be considered five-star quality. Guests appreciate the spaciousness of certain rooms, enjoying the luxury of larger-than-average areas that contribute positively to their stay.
A modern ambiance is achieved through thoughtful room layouts and the inclusion of luxurious features like stand-up showers. Some rooms boast beautiful mountain views, adding an extra element of serenity and relaxation. While opinions on firmness may vary, the beds are generally deemed comfortable. Keeping up with cleanliness, rooms are often cleaned daily with promptness and efficiency, further enhancing the guest experience.
However, there are a few mentions of minor inconveniences, such as occasional lapses in cleaning schedules and issues like lipstick stains on the bedsheets. Noise disruption from air conditioning units affects some rooms, particularly those with balcony views, but overall, the comments remain largely favorable. Despite the absence of a continental breakfast, many find the hotel a great value for money, considering its convenient location and comfortable rooms.
In essence, Hilton Pasadena provides a reliably clean and modern environment, with many guests enjoying the spaciousness and overall comfort of their accommodations, making it a pleasant choice for visitors seeking an inviting and well-kept place to stay.
Beds
The beds at Hilton Pasadena receive high praise from guests for their comfort. Many reviews highlight the excellent quality of the mattresses and pillows, often describing the beds as comfortable or even super comfy. Descriptions such as comfortable, divine, and favorite parts of the stay are commonly used, emphasizing the positive impression they leave on visitors. Cleanliness also contributes to the overall satisfaction, with clean and comfy beds and pillows noted as a plus. Despite one review mentioning discomfort, the consistent positive feedback suggests that the beds at Hilton Pasadena are generally a standout feature for guests seeking a restful night's sleep.
Cleanliness
Nestled in a prime location for exploring Los Angeles, Hilton Pasadena stands out for its commitment to cleanliness and comfort. Guests repeatedly commend the immaculate condition of both the rooms and the entire facility, making cleanliness a clear priority for the hotel. The rooms are described as clean, comfortable, and well-appointed, providing all necessary amenities for a satisfying stay. In addition to spotless rooms, the property as a whole is consistently kept in excellent working condition, offering guests a serene environment.
The friendly and accommodating staff contribute significantly to the positive atmosphere, ensuring that guests feel welcomed and well taken care of during their visit. This focus on service enhances the overall experience, with several reviews highlighting the exceptional service alongside the pristine condition of the hotel.
Aside from the hotel's cleanliness, the modern design, well-curated restaurant menu, and convenient location add to its appeal. Guests also appreciate the accessibility of Starbucks coffee and various snack services, further enhancing comfort and ease. Overall, Hilton Pasadena promises a clean, friendly, and comfortable stay for those visiting the vibrant city.
Staff
At Hilton Pasadena, the staff leaves a lasting impression with their exceptional service and warm hospitality. Guests frequently commend the team for being helpful, attentive, and consistently friendly, creating a welcoming atmosphere throughout the hotel. From the welcoming front desk staff and informative bell persons to the courteous valet drivers and proactive restaurant team, guests experience a high level of professionalism and kindness. Many visitors specifically highlight the staff's ability to enhance special occasions, offering thoughtful touches that exceed expectations. The restaurant service is also praised for its attentiveness and quality, complementing the overall positive guest experience. While minor communication issues with the valet service were noted, these instances are eclipsed by the overwhelmingly positive interactions with staff members across different hotel areas. Overall, the Hilton Pasadena staff is recognized for making guests' stays enjoyable and memorable, with their friendly, accommodating nature consistently enhancing the hotel's appeal.
Gym
The gym at Hilton Pasadena impresses guests with its well-appointed and well-equipped setup, providing all the necessary equipment for a decent workout. Visitors find the fitness area both clean and convenient, with some enjoying the benefit of it being sparsely populated during their stays. Additionally, the warm and clean pool receives positive remarks, complementing the overall fitness amenities offered by the hotel.
Parking
When staying at Hilton Pasadena, guests find themselves navigating a mixed landscape of parking options. Although it might not have an abundance of self-parking choices, the valet service frequently earns praise. Many guests appreciate the smooth and efficient valet experience, noting its convenience and safety. The ability to call valet parking from one's room adds to the ease of the process, minimizing wait times. Despite some confusion regarding directions and pricing for self-parking, others have found self-parking to be manageable and convenient. On weekends, guests can enjoy the perk of free parking, which is a pleasant surprise in an area known for its costly parking. While there are hiccups in communication with valet staff for some, others describe the staff as exceptional, making the experience more enjoyable and the stay at Hilton Pasadena comfortable and well-located.
Yes, Hilton Pasadena has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Pasadena.
No, Hilton Pasadena doesn't allow dogs.
Yes, parking facilities are available at Hilton Pasadena.