IBERIK Augas Santas Balneario & Golf
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Summary of reviewsNestled in the serene countryside, IBERIK Augas Santas Balneario & Golf is an ideal retreat for those seeking tranquility and an escape from urban life. Its secluded location, surrounded by lush vegetation and stunning landscapes, creates a peaceful ambiance perfect for unwinding. Strategically located near Monforte de Lemos, it serves as an excellent base for exploring the beautiful Ribeira Sacra region. The hotel’s remoteness adds to its charm, providing an exceptionally calm and quiet atmosphere, yet is well-signposted for easy access. The facilities, including a spa and outdoor pool, further enhance the guest experience.
The breakfast buffet receives high praise for its completeness, variety and quality. Guests appreciate the well-managed and organized offerings that cater to diverse tastes, including gluten-free options. Although there are some consistent points of criticism regarding the variety and quality of pastries and coffee, the breakfast generally provides a satisfying start to the day, complemented by attentive and professional staff.
Dinner experiences are mixed with some guests lauding the quality and variety of food in the restaurant and cafeteria, specifically highlighting dishes like lobster rice and the tasting menu. However, the buffet dinner is noted for its limited variety and not always matching the price point with the quality offered. Service speed and ambiance in the dining areas could use improvement to better align with guest expectations.
Rooms at the hotel are spacious and comfortable, drawing praise for their size and modern Scandinavian design. The large, comfortable beds contribute significantly to a cozy stay and the rooms are generally clean and well-maintained. However, some areas need attention, such as dated facilities, noise issues due to poor soundproofing and occasional problems with air conditioning and odors.
The staff at IBERIK Augas Santas Balneario & Golf are a standout feature, frequently described as friendly, professional and attentive. Guests highlight the excellent service provided by receptionists, waitstaff and spa personnel, noting their efforts to create a welcoming and pleasant atmosphere.
WiFi connectivity is generally reliable and fast, ensuring that guests stay connected throughout their visit. While there are occasional issues with signal strength, especially in some rooms, the overall feedback on the WiFi experience is positive.
The spa garners high praise for its completeness and variety of services, including thermal baths and a well-structured thermal circuit. The professional and friendly staff, combined with the clean and well-maintained facilities, contribute to a relaxing experience, though the spa can become crowded, suggesting the need for better session control.
The gym, while functional and useful, is noted for its limited number of machines and a need for equipment renewal. Despite these shortcomings, it meets essential fitness needs for travelers.
Pool facilities receive mixed reviews with the outdoor heated pool being a highlight despite its small size and tendency to become crowded. The cleanliness of the pools is appreciated, though additional sunbeds and parasols would enhance the relaxation experience.
Parking is ample and conveniently located with free parking options and a garage offering electric car charging solutions, enhancing the overall guest experience.
As a family-friendly destination, the hotel excels with various accommodations and activities catering to families. The secure and welcoming environment, along with a dedicated play area and children’s activities, makes it particularly suitable for those traveling with kids.
Overall, IBERIK Augas Santas Balneario & Golf offers a comfortable and relaxing retreat with outstanding staff service, excellent spa facilities and a family-friendly atmosphere, though some areas like dining variety, room maintenance and gym facilities could benefit from improvements.
Categories
The breakfast buffet receives high praise for its completeness, variety and quality. Guests appreciate the well-managed and organized offerings that cater to diverse tastes, including gluten-free options. Although there are some consistent points of criticism regarding the variety and quality of pastries and coffee, the breakfast generally provides a satisfying start to the day, complemented by attentive and professional staff.
Dinner experiences are mixed with some guests lauding the quality and variety of food in the restaurant and cafeteria, specifically highlighting dishes like lobster rice and the tasting menu. However, the buffet dinner is noted for its limited variety and not always matching the price point with the quality offered. Service speed and ambiance in the dining areas could use improvement to better align with guest expectations.
Rooms at the hotel are spacious and comfortable, drawing praise for their size and modern Scandinavian design. The large, comfortable beds contribute significantly to a cozy stay and the rooms are generally clean and well-maintained. However, some areas need attention, such as dated facilities, noise issues due to poor soundproofing and occasional problems with air conditioning and odors.
The staff at IBERIK Augas Santas Balneario & Golf are a standout feature, frequently described as friendly, professional and attentive. Guests highlight the excellent service provided by receptionists, waitstaff and spa personnel, noting their efforts to create a welcoming and pleasant atmosphere.
WiFi connectivity is generally reliable and fast, ensuring that guests stay connected throughout their visit. While there are occasional issues with signal strength, especially in some rooms, the overall feedback on the WiFi experience is positive.
The spa garners high praise for its completeness and variety of services, including thermal baths and a well-structured thermal circuit. The professional and friendly staff, combined with the clean and well-maintained facilities, contribute to a relaxing experience, though the spa can become crowded, suggesting the need for better session control.
The gym, while functional and useful, is noted for its limited number of machines and a need for equipment renewal. Despite these shortcomings, it meets essential fitness needs for travelers.
Pool facilities receive mixed reviews with the outdoor heated pool being a highlight despite its small size and tendency to become crowded. The cleanliness of the pools is appreciated, though additional sunbeds and parasols would enhance the relaxation experience.
Parking is ample and conveniently located with free parking options and a garage offering electric car charging solutions, enhancing the overall guest experience.
As a family-friendly destination, the hotel excels with various accommodations and activities catering to families. The secure and welcoming environment, along with a dedicated play area and children’s activities, makes it particularly suitable for those traveling with kids.
Overall, IBERIK Augas Santas Balneario & Golf offers a comfortable and relaxing retreat with outstanding staff service, excellent spa facilities and a family-friendly atmosphere, though some areas like dining variety, room maintenance and gym facilities could benefit from improvements.
Hotel near Golf Courses
This hotel features a superb 18-hole golf course, a spa with mineral waters, and is located in the beautiful natural landscape of Ribeira Sacra. It is situated 50 meters from the golf course, offering convenient access for golf enthusiasts. The hotel also provides a pro shop, equipment rentals, and lessons.
Hotel with Spa
This hotel features a balneario (spa) and golf course, providing comprehensive wellness and recreational facilities. It offers a range of spa treatments and therapies, along with the added benefit of a golf course for a relaxing and active stay.
Family Friendly Hotel
This hotel caters to families with family-accessible rooms and a safe, welcoming environment. It features a dedicated, accessible play area and offers various children's activities and family-oriented events.
Romantic Hotel
This hotel features a spa and golf course, offering a blend of relaxation and activities for couples. The extensive facilities and tranquil environment make it an ideal destination for a romantic and rejuvenating escape.
Hotel with Swimming Pool
This hotel features a balneario (spa) and a golf course, providing a combination of relaxation and recreational activities. The spa facilities likely include pools with mineral-rich waters.
Indoor Pool Outdoor Pool
Accessible Hotel
The hotel provides accessible facilities and common areas, including an accessible lift between floors and a restaurant without stairs. It features garage parking spaces for disabled guests, handicapped-accessible bathrooms in common areas, and a handicapped-accessible swimming pool. Specially adapted rooms are available.
Hotel with EV Charging Stations
Likely offers EV charging, being a modern Balneario & Golf resort. Provides secure parking, golf facilities and efficient charging.
4-Star Hotel
Located in Pantón, this hotel offers a spa experience along with golf facilities. It is a great choice for people who want to combine relaxation with recreational activities.
Hotel with Outdoor Pool
This hotel provides an outdoor pool, a golf course, and balneario services. It is a great option for a relaxing stay with outdoor activities.
Hotel with Indoor Pool
Although located outside of Lugo (in Pantón), this hotel offers a comprehensive spa experience with an indoor pool, golf course, and balneario, providing a relaxing retreat.
Business Hotel
Hotel with Parking
EV charging stations
Guest Reviews
Nestled in the serene countryside, IBERIK Augas Santas Balneario & Golf offers an ideal retreat for those looking to disconnect and unwind. The hotel’s secluded location, surrounded by lush vegetation and stunning natural landscapes, provides a tranquil escape from the hustle and bustle of urban life. It is perfectly positioned for guests wishing to explore the Ribeira Sacra with its proximity to Monforte de Lemos making it an excellent base for excursions. The surroundings are not only beautiful but also well-maintained, enhancing the peaceful ambiance of the area.
While the hotel is somewhat remote, this isolation contributes to the calm and quiet atmosphere that guests highly appreciate. The location is also strategic, allowing easy access to various areas of natural interest. Despite its secluded setting, the establishment is well-signposted, ensuring that visitors can find it without much difficulty. Additionally, the hotel boasts excellent facilities, including a spa and an outdoor pool, further enriching the guest experience.
Overall, the location of IBERIK Augas Santas Balneario & Golf is considered exceptional, whether for those seeking a peaceful retreat in nature or a convenient base for exploring the picturesque surroundings of the Ribeira Sacra.
The breakfast experience at IBERIK Augas Santas Balneario & Golf is generally well-received with many guests praising its completeness and variety. Descriptions such as "very complete," "varied and abundant," and "fantastic" highlight the positive aspects of the breakfast buffet. The quality of food is frequently cited as delicious and of high quality with options satisfying a wide range of tastes, including special considerations for celiac guests.
Guests particularly appreciated the organized and well-managed buffet, noting it is a perfect start to the day. The attentiveness and professionalism of the staff also stand out, contributing positively to the overall breakfast experience. Despite these strengths, there are consistent points of criticism. Several reviews mention a lack of variety and freshness, especially concerning the pastries and certain cold cuts. The quality of the coffee is a recurring issue with many guests finding it subpar.
Some guests felt the breakfast offerings do not match the expectations for a four-star hotel, citing meager and limited selections. Overall, while the breakfast at IBERIK Augas Santas Balneario & Golf offers a satisfying and enjoyable start to the day for many guests, there is room for improvement in variety and certain aspects of quality to meet the higher standards some visitors expect.
At IBERIK Augas Santas Balneario & Golf, the dinner experience strikes a mix of highs and lows based on guest feedback. While some praise the delicious and varied food options available in both the restaurant and cafeteria, others find the quality lacking, especially regarding the buffet. The tasting menu and dishes such as the lobster rice have received rave reviews for their excellence. The high quality of food at the outdoor terrace and the pleasant atmosphere in the restaurant are also appreciated by many diners.
However, the buffet dinner has been criticized for its limited variety and could use significant improvements to match the price. Some guests also mentioned that the dining areas lack a welcoming ambiance, akin to a canteen setting. The value for money is a common concern with several reviews pointing out that the cost of dinner does not align with the quality and variety offered.
Service issues are another notable drawback with numerous comments about long waiting times and overwhelmed waitstaff. Despite these setbacks, diners have found certain aspects, such as the beef burgers and options at the bar, to be delightful. Overall, while the food quality can be impressive at times, improvements in variety, ambiance and service speed are needed to enhance the dining experience fully.
IBERIK Augas Santas Balneario & Golf offers rooms that consistently impress with their spaciousness and comfort. Guests frequently praise the large, well-distributed rooms with many noting the modern Scandinavian design in some accommodations. The beds are described as very large and comfortable, ensuring a cozy stay. Cleanliness is a strong point with most rooms being well-maintained and tidy, contributing to a pleasant overall experience.
However, the rooms do come with a few downsides. Some reviews mention dated facilities that could benefit from renovation, including peeling paint, old bathroom fixtures and noise issues due to poor soundproofing. Air conditioning problems and occasional strong odors from the nearby thermal circuit and sewage are also noted. Additionally, certain rooms lack basic amenities like enough toiletries for multiple guests or a fridge, leading to minor inconveniences.
While the hotel has a clean and comfortable ambiance, especially in the rooms, improvements in maintenance and upgrades in bathroom quality and air conditioning functionality could significantly enhance guest satisfaction. Overall, the spacious and well-appointed rooms offer a good balance of comfort and cleanliness, making it a reliably comfortable stay with a few areas needing attention.
The reviews for the beds at IBERIK Augas Santas Balneario & Golf highlight a mix of comfort and areas for improvement. Guests consistently praise the comfort of the beds, describing them as very comfortable, spectacular and large with many mentions of the beds being 2x2 meters. The mattresses are frequently noted as comfortable, contributing to a good night's sleep.
However, there are some critiques regarding the pillows with several guests finding them too soft, thin or fat, leading to discomfort. There were also mentions of the bedding being basic with some finding the sheets and blankets falling short of expectations.
Despite these minor issues, the overall sentiment is positive with multiple reviews emphasizing the comfort and spaciousness of the beds, making them a noteworthy feature of the hotel.
The cleanliness at IBERIK Augas Santas Balneario & Golf receives mixed feedback from guests. Many reviews emphasize that the facilities are generally very clean and well-organized with particular praise for the cleanliness of the common areas and the dining area. Guests appreciate the effort of the cleaning staff, who are noted for their efficiency and friendliness.
However, there are some notable inconsistencies in room cleanliness. While some guests describe their rooms as very clean, spacious and comfortable, others report issues such as dirty walls, mold in the shower and overall poor maintenance. There seems to be variability in the standards of room cleaning with several mentions of rooms needing better upkeep and renovation.
Despite these concerns, the hotel maintains high-quality standards in most other aspects and the general consensus on cleanliness outside the rooms remains quite positive. The outdoor thermal pool and well-maintained facilities contribute to an overall satisfactory experience, though improvements in room maintenance could enhance the guest experience significantly.
The reviews for the staff at IBERIK Augas Santas Balneario & Golf consistently highlight their friendliness, professionalism and attentiveness. Guests frequently mention the hotel employees—ranging from receptionists to waiters—as being exceptionally kind, welcoming and courteous. Notable praise is given to specific staff members, including a brilliant receptionist named Sole and Lourdes at the spa, who was especially attentive.
Overall, the service provided by the staff is described as excellent with many guests emphasizing the quality and efficiency of their interactions. Despite occasional feedback about overwhelmed terrace waiters or instances of perceived rudeness, the majority of the comments reflect a positive experience, particularly noting the staff's effort to facilitate guests' needs and maintain a pleasant atmosphere. Guests seem to value the attentiveness and helpfulness of the staff the most, pointing out their professionalism and warm demeanor as standout qualities.
It is evident that the attentive and friendly nature of the staff significantly enhances the overall guest experience at the hotel. This level of service, combined with the modern facilities and peaceful surroundings, makes IBERIK Augas Santas Balneario & Golf a highly recommended destination for visitors seeking both relaxation and exceptional hospitality.
At IBERIK Augas Santas Balneario & Golf, guests can generally expect a solid WiFi experience throughout their stay. The WiFi network is frequently described as quite good with many reviews highlighting its fast speeds. In most areas, including the rooms, the internet connection is adequate with some guests specifically stating that the WiFi worked fine. Within the hotel premises, the presence of free WiFi ensures guests stay connected without any extra charges. However, there are a few mentions of poor signal strength and patchy connectivity, particularly in some rooms. Despite these occasional setbacks, the overall reliability and speed of the WiFi network receive positive feedback from visitors.
The IBERIK Augas Santas Balneario & Golf hotel offers a spa experience that has garnered high praise from guests, despite a few noted imperfections. The spa is described as very complete, featuring a variety of services including thermal baths, saunas and a well-structured thermal circuit that guests find very relaxing. The hot springs and thermal pools are particularly noteworthy, contributing significantly to the peaceful and tranquil environment which aids relaxation.
Guests appreciate the professional and friendly staff, as well as the high quality of the treatments provided. The overall cleanliness and good water temperature of the spa are also highlighted. However, it is mentioned that the spa can become crowded and its size is somewhat small. This has led some guests to suggest better control of the number of people allowed per session to enhance comfort and experience.
Rooms are described as big and comfortable and the hotel offers both indoor and outdoor spa options. The spa area, although considered good, could benefit from being larger to comfortably accommodate more guests. Guests have remarked on the excellent service at the spa, but there have been occasional issues with air conditioning and some aspects of the breakfast service.
Overall, the spa at IBERIK Augas Santas Balneario & Golf leaves a positive impression with its great facilities and variety of treatments, making it a recommended feature of the hotel.
The gym at IBERIK Augas Santas Balneario & Golf offers both positives and areas for improvement, according to guest reviews. Many guests find the gym functional, accessible and useful, making it a convenient option for those looking to maintain their fitness regime during their stay. However, it has also been noted that the facility is not very complete with a limited number of machines available. Some equipment is in need of renewal and only the treadmill appears to be in good shape. Despite these shortcomings, the gym facilities have garnered some positive feedback, indicating that while it may not be perfect, it serves the essential needs of travelers.
The pool facilities at IBERIK Augas Santas Balneario & Golf have received mixed feedback from guests, but there are several positive aspects worth noting. The outdoor pool, which is heated and often referred to as the best feature, offers a comfortable 32°C water temperature. Many reviews highlighted that the pool is clean and functional. There's also an indoor pool described as huge, complementing the outdoor experience.
However, guests have mentioned that the outdoor pool is small and can get crowded, especially in the evenings. The area surrounding the pool does lack sufficient sunbeds and parasols, which can be a downside for those looking to relax by the water. Despite its size and occasional crowding, the pool maintains a good level of cleanliness, making it a pleasant place for a dip.
While improvements could be made regarding space and amenities, the overall experience of the pool facilities seems positive enough for a comfortable and enjoyable visit.
IBERIK Augas Santas Balneario & Golf offers plentiful and convenient parking options. Guests have praised the spacious and free parking area, which is easily accessible and well-kept. The parking lot is well-located and includes a garage that provides charging solutions for electric cars. While there is no valet parking service, the availability of numerous parking slots makes the process smooth for visitors. Overall, the parking facilities at the hotel enhance the guest experience, though some minor optimizations could be considered.
IBERIK Augas Santas Balneario & Golf stands out as a family-friendly haven, especially well-suited for those traveling with children. The hotel offers a range of accommodations that cater to families, including family-accessible rooms designed to ensure comfort for both parents and kids. The family-oriented atmosphere is further enhanced by a secure and welcoming environment with a dedicated play area that is both safe and accessible.
The hotel also provides a variety of children's activities and special family-oriented events, which are appreciated by guests. The availability of a children’s schedule helps families plan their activities conveniently. With facilities ideal for children and the addition of more sunbeds and parasols accessible for kids, the hotel ensures that younger guests have an enjoyable experience.
Furthermore, the staff is commended for being particularly accommodating towards families, creating a friendly and supportive environment. Although there are occasional remarks about room arrangements and minor issues, the overall sentiment remains positive. Families are encouraged to have a great weekend and create lasting memories together at this warm and inviting destination.
Located conveniently near the IBERIK Augas Santas Balneario & Golf, the golf course garners positive feedback from guests, often highlighted as a key feature. The course's layout is designed to ensure an enjoyable experience with its proximity to the hotel adding to its accessibility and convenience for guests. Visitors appreciate the beautiful golf course set amidst tranquil surroundings and the personal attention provided during their games. The green fees are noted to be exceptionally affordable, making it an attractive option for golf enthusiasts. Additionally, the golf course's integration within the resort and its nearness to a children's playground are mentioned as standout features, enhancing appeal for families. Though there were mentions of subpar golf services, overall, the golf experience is largely praised for its scenic beauty, accessibility and value.
'IBERIK Augas Santas Balneario & Golf' receives mixed reviews regarding its four-star rating, facilities and services. While some guests appreciate the spacious and clean rooms, many find the accommodations outdated and not up to the expected four-star standard. Common complaints include poor maintenance, insufficient facilities and low-quality bathroom amenities. Specific issues noted are leaking showers, missing nightstands and a lackluster toiletry set.
The setting of the hotel is positively mentioned, but the value for money is seen as improvable. Guests feel that the hotel is better suited for an older clientele and not very family-oriented. Despite some praise for the overall cleanliness, many believe that the hotel does not meet the expectations of a four-star establishment with deficiencies in both room amenities and general maintenance. The breakfast buffet also falls short compared to similar category hotels. In conclusion, while the hotel has strengths in cleanliness and spaciousness, it requires significant updates and better management to align with its four-star claim.
IBERIK Augas Santas Balneario & Golf has received positive feedback regarding its facilities and services tailored for business travelers. The business rooms are functional and the business center proves helpful, making it a practical choice for business trips. The business area is described as useful and optimal, suiting the needs for business calls and formal dinners. Additionally, the hotel offers events and meeting rooms, further enhancing its suitability for business events. Despite one note of caution, the overall consensus indicates that this hotel is great for business travelers.
'IBERIK Augas Santas Balneario & Golf' offers a commendably accessible experience for guests with disabilities. Facilities and the overall environment are noted to be very accessible with particular praise for easy access throughout the hotel. Guests found parking accessibility satisfactory and the hotel provides helpful support for those in wheelchairs. The establishment ensures full accessibility for people with disabilities, despite isolated feedback about specific room issues. The hotel's cleanliness also meets expectations, contributing to a positive stay for all guests.
The outdoor pool at IBERIK Augas Santas Balneario & Golf has garnered considerable praise from guests. The heated outdoor pool is often described as wonderful, comfortable and a delight. Visitors find it very relaxing with a good water temperature that enhances the overall ambiance. The outdoor thermal pool is noted for its pleasantness and accessibility with guests appreciating that there is no additional charge for its use.
Although there was a mention of the pool being dirty on one occasion, the prevailing sentiment is overwhelmingly positive. Guests enjoy the fun and relaxing atmosphere of the pool area with marked spaces accommodating lounge chairs for added convenience.
Access to the outdoor pools, including the thermal bath, is a highlight for many, providing a lovely experience that enhances their stay at the hotel. The well-regulated temperature of the heated pools further contributes to the enjoyable and soothing environment.
The indoor pool at IBERIK Augas Santas Balneario & Golf receives overall positive feedback from guests. They appreciated the hot water and various jets, noting that the temperature was adequate. The pool area is well-maintained and clean, contributing to its functional appeal. Many guests found the indoor settings beautiful and enjoyable. The pool remains open until 10pm, allowing for extended relaxation time. However, it is important to note the indoor pools are charged per hour and can get crowded. Despite this, the indoor pool is greatly valued for its warm and pleasant environment.
IBERIK Augas Santas Balneario & Golf provides a highly romantic experience for guests. Reviews consistently highlight the hotel's romantic setting and atmosphere. The overall environment, including the ambiance of the rooms, contributes to a quiet and couples-focused retreat, making it ideal for a relaxing weekend. Many visitors specifically chose this resort for its romantic appeal, finding the setup and surroundings perfect for a romantic getaway.
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Location
While the hotel is somewhat remote, this isolation contributes to the calm and quiet atmosphere that guests highly appreciate. The location is also strategic, allowing easy access to various areas of natural interest. Despite its secluded setting, the establishment is well-signposted, ensuring that visitors can find it without much difficulty. Additionally, the hotel boasts excellent facilities, including a spa and an outdoor pool, further enriching the guest experience.
Overall, the location of IBERIK Augas Santas Balneario & Golf is considered exceptional, whether for those seeking a peaceful retreat in nature or a convenient base for exploring the picturesque surroundings of the Ribeira Sacra.
Breakfast
Guests particularly appreciated the organized and well-managed buffet, noting it is a perfect start to the day. The attentiveness and professionalism of the staff also stand out, contributing positively to the overall breakfast experience. Despite these strengths, there are consistent points of criticism. Several reviews mention a lack of variety and freshness, especially concerning the pastries and certain cold cuts. The quality of the coffee is a recurring issue with many guests finding it subpar.
Some guests felt the breakfast offerings do not match the expectations for a four-star hotel, citing meager and limited selections. Overall, while the breakfast at IBERIK Augas Santas Balneario & Golf offers a satisfying and enjoyable start to the day for many guests, there is room for improvement in variety and certain aspects of quality to meet the higher standards some visitors expect.
Dinner
However, the buffet dinner has been criticized for its limited variety and could use significant improvements to match the price. Some guests also mentioned that the dining areas lack a welcoming ambiance, akin to a canteen setting. The value for money is a common concern with several reviews pointing out that the cost of dinner does not align with the quality and variety offered.
Service issues are another notable drawback with numerous comments about long waiting times and overwhelmed waitstaff. Despite these setbacks, diners have found certain aspects, such as the beef burgers and options at the bar, to be delightful. Overall, while the food quality can be impressive at times, improvements in variety, ambiance and service speed are needed to enhance the dining experience fully.
Rooms
However, the rooms do come with a few downsides. Some reviews mention dated facilities that could benefit from renovation, including peeling paint, old bathroom fixtures and noise issues due to poor soundproofing. Air conditioning problems and occasional strong odors from the nearby thermal circuit and sewage are also noted. Additionally, certain rooms lack basic amenities like enough toiletries for multiple guests or a fridge, leading to minor inconveniences.
While the hotel has a clean and comfortable ambiance, especially in the rooms, improvements in maintenance and upgrades in bathroom quality and air conditioning functionality could significantly enhance guest satisfaction. Overall, the spacious and well-appointed rooms offer a good balance of comfort and cleanliness, making it a reliably comfortable stay with a few areas needing attention.
Beds
However, there are some critiques regarding the pillows with several guests finding them too soft, thin or fat, leading to discomfort. There were also mentions of the bedding being basic with some finding the sheets and blankets falling short of expectations.
Despite these minor issues, the overall sentiment is positive with multiple reviews emphasizing the comfort and spaciousness of the beds, making them a noteworthy feature of the hotel.
Cleanliness
However, there are some notable inconsistencies in room cleanliness. While some guests describe their rooms as very clean, spacious and comfortable, others report issues such as dirty walls, mold in the shower and overall poor maintenance. There seems to be variability in the standards of room cleaning with several mentions of rooms needing better upkeep and renovation.
Despite these concerns, the hotel maintains high-quality standards in most other aspects and the general consensus on cleanliness outside the rooms remains quite positive. The outdoor thermal pool and well-maintained facilities contribute to an overall satisfactory experience, though improvements in room maintenance could enhance the guest experience significantly.
Staff
Overall, the service provided by the staff is described as excellent with many guests emphasizing the quality and efficiency of their interactions. Despite occasional feedback about overwhelmed terrace waiters or instances of perceived rudeness, the majority of the comments reflect a positive experience, particularly noting the staff's effort to facilitate guests' needs and maintain a pleasant atmosphere. Guests seem to value the attentiveness and helpfulness of the staff the most, pointing out their professionalism and warm demeanor as standout qualities.
It is evident that the attentive and friendly nature of the staff significantly enhances the overall guest experience at the hotel. This level of service, combined with the modern facilities and peaceful surroundings, makes IBERIK Augas Santas Balneario & Golf a highly recommended destination for visitors seeking both relaxation and exceptional hospitality.
Wi-Fi
Spa
Guests appreciate the professional and friendly staff, as well as the high quality of the treatments provided. The overall cleanliness and good water temperature of the spa are also highlighted. However, it is mentioned that the spa can become crowded and its size is somewhat small. This has led some guests to suggest better control of the number of people allowed per session to enhance comfort and experience.
Rooms are described as big and comfortable and the hotel offers both indoor and outdoor spa options. The spa area, although considered good, could benefit from being larger to comfortably accommodate more guests. Guests have remarked on the excellent service at the spa, but there have been occasional issues with air conditioning and some aspects of the breakfast service.
Overall, the spa at IBERIK Augas Santas Balneario & Golf leaves a positive impression with its great facilities and variety of treatments, making it a recommended feature of the hotel.
Gym
Pool
However, guests have mentioned that the outdoor pool is small and can get crowded, especially in the evenings. The area surrounding the pool does lack sufficient sunbeds and parasols, which can be a downside for those looking to relax by the water. Despite its size and occasional crowding, the pool maintains a good level of cleanliness, making it a pleasant place for a dip.
While improvements could be made regarding space and amenities, the overall experience of the pool facilities seems positive enough for a comfortable and enjoyable visit.
Parking
Family
The hotel also provides a variety of children's activities and special family-oriented events, which are appreciated by guests. The availability of a children’s schedule helps families plan their activities conveniently. With facilities ideal for children and the addition of more sunbeds and parasols accessible for kids, the hotel ensures that younger guests have an enjoyable experience.
Furthermore, the staff is commended for being particularly accommodating towards families, creating a friendly and supportive environment. Although there are occasional remarks about room arrangements and minor issues, the overall sentiment remains positive. Families are encouraged to have a great weekend and create lasting memories together at this warm and inviting destination.
Golf
4 Star
The setting of the hotel is positively mentioned, but the value for money is seen as improvable. Guests feel that the hotel is better suited for an older clientele and not very family-oriented. Despite some praise for the overall cleanliness, many believe that the hotel does not meet the expectations of a four-star establishment with deficiencies in both room amenities and general maintenance. The breakfast buffet also falls short compared to similar category hotels. In conclusion, while the hotel has strengths in cleanliness and spaciousness, it requires significant updates and better management to align with its four-star claim.
Business
Accessible
Outdoor Pool
Although there was a mention of the pool being dirty on one occasion, the prevailing sentiment is overwhelmingly positive. Guests enjoy the fun and relaxing atmosphere of the pool area with marked spaces accommodating lounge chairs for added convenience.
Access to the outdoor pools, including the thermal bath, is a highlight for many, providing a lovely experience that enhances their stay at the hotel. The well-regulated temperature of the heated pools further contributes to the enjoyable and soothing environment.
Indoor Pool
Romantic
Yes, IBERIK Augas Santas Balneario & Golf has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at IBERIK Augas Santas Balneario & Golf.
No, IBERIK Augas Santas Balneario & Golf doesn't allow dogs.
Yes, parking facilities are available at IBERIK Augas Santas Balneario & Golf.
No, IBERIK Augas Santas Balneario & Golf doesn't have a gym.
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