Holiday Inn Express & Suites Ottawa East-Orleans by IHG
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Summary of reviewsThe Holiday Inn Express & Suites Ottawa East-Orleans by IHG is highly regarded for several aspects that contribute to a pleasurable stay. Its location in the suburb of Orleans offers both convenience and tranquility, appealing to families and visitors looking to explore Ottawa without the hustle of downtown. Guests appreciate the hotel’s proximity to highways, shopping malls, parks, restaurants, and public transport, enhancing access to various areas and amenities.
Breakfast is a standout feature, with a diverse and high-quality selection that caters to different dietary preferences, including gluten-free options. The friendly staff ensure a well-organized and enjoyable meal experience, enhancing the value of a complimentary breakfast.
Rooms are consistently praised for their exceptional cleanliness and spaciousness. They offer practical amenities such as kitchen facilities, fridges, and microwaves, along with modern comforts like blackout blinds and plush mattresses, ensuring visitors enjoy a restful and comfortable stay. The pristine conditions extend throughout the hotel, bolstered by comprehensive cleaning protocols and attentive staff.
The staff at Holiday Inn Express & Suites play a crucial role in delivering a positive guest experience, frequently noted for their professionalism, friendliness, and readiness to accommodate requests. Specific staff members receive recognition for their dedication and service, contributing to the welcoming atmosphere of the hotel.
While the pool may not be large, it provides a warm and enjoyable swimming experience for families and children, maintaining cleanliness and safety measures. Guests should be mindful of peak times and towel availability.
Finally, the beds receive high praise for their comfort, offering both firmness and softness options to suit various preferences. This, along with spacious rooms and efficient amenities, ensures a restful night's sleep, although sofa beds could use improvement.
Overall, the Holiday Inn Express & Suites Ottawa East-Orleans by IHG excels in providing guests with a clean, comfortable, and conveniently located stay, supported by outstanding staff and impressive amenities.
Categories
Breakfast is a standout feature, with a diverse and high-quality selection that caters to different dietary preferences, including gluten-free options. The friendly staff ensure a well-organized and enjoyable meal experience, enhancing the value of a complimentary breakfast.
Rooms are consistently praised for their exceptional cleanliness and spaciousness. They offer practical amenities such as kitchen facilities, fridges, and microwaves, along with modern comforts like blackout blinds and plush mattresses, ensuring visitors enjoy a restful and comfortable stay. The pristine conditions extend throughout the hotel, bolstered by comprehensive cleaning protocols and attentive staff.
The staff at Holiday Inn Express & Suites play a crucial role in delivering a positive guest experience, frequently noted for their professionalism, friendliness, and readiness to accommodate requests. Specific staff members receive recognition for their dedication and service, contributing to the welcoming atmosphere of the hotel.
While the pool may not be large, it provides a warm and enjoyable swimming experience for families and children, maintaining cleanliness and safety measures. Guests should be mindful of peak times and towel availability.
Finally, the beds receive high praise for their comfort, offering both firmness and softness options to suit various preferences. This, along with spacious rooms and efficient amenities, ensures a restful night's sleep, although sofa beds could use improvement.
Overall, the Holiday Inn Express & Suites Ottawa East-Orleans by IHG excels in providing guests with a clean, comfortable, and conveniently located stay, supported by outstanding staff and impressive amenities.
Dog Friendly Hotel
Holiday Inn Express hotels are known for their consistent quality and service, making them a reliable choice for pet owners. The hotel's standards ensure a comfortable and convenient stay for both the guest and their pet.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Show more...Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express & Suites Ottawa East-Orleans by IHG boasts a strategically situated locale in the newer suburb of Orleans, offering guests a harmonious blend of convenience and tranquility. Its position away from downtown Ottawa not only provides relief from the bustling city center but also contributes to more affordable nightly rates. The hotel is approximately a 30-minute drive from Ottawa’s core, making it easily accessible for those wishing to explore the city.
This location is particularly ideal for families attending events nearby, offering exceptional convenience with numerous amenities in the vicinity. Guests appreciate the clean and quiet area that provides easy access to major highways and a variety of grocery stores, parks, and pathways for leisurely walks. The proximity to the highway also facilitates swift connections to different parts of the city.
A significant advantage is its closeness to shopping malls, restaurants, and the Arts Center, all within walking distance. The largest mall in Orleans is nearby, connected with bus and train stations, enhancing public transport options for visitors. Guests enjoy being within a short drive to a movie theater and multiple dining and shopping options.
The hotel features a notably clean environment and is housed in a safe neighborhood, offering peace of mind to travelers. This favorable setting combines with the hotel’s exceptional staff service and complimentary parking to create a commendable lodging experience. The location strikes a balance between accessibility to urban attractions and the quietude of a suburban escape.
At the Holiday Inn Express & Suites Ottawa East-Orleans by IHG, guests are treated to an impressive breakfast experience that consistently receives positive feedback. The breakfast offerings are diverse and well-appreciated for their quality and variety, featuring a wide selection of hot and cold items including eggs, hashbrowns, sausages, and delectable cinnamon buns. Many guests note the inclusion of gluten-free options and relish the hearty buffet that caters well to different dietary preferences.
Guests are delighted by the friendly and attentive staff who ensure the breakfast is well-organized and enjoyable. The convenience of a complimentary breakfast adds significant value to the stay, making a positive impact on the overall experience. Despite occasional mentions of crowded spaces or limited bacon supply, the overall reception of the breakfast is overwhelmingly favorable, praised for its freshness and satisfying options.
Whether preordered for a convenient brown-bag morning pickup or enjoyed at the buffet, the breakfast consistently impresses with its delicious offerings and variety. This included perk is frequently highlighted as a memorable aspect of the stay, illustrating the hotel's commitment to providing a satisfying start to the day.
The rooms at the Holiday Inn Express & Suites Ottawa East-Orleans by IHG are consistently noted for their exceptional cleanliness and spaciousness. Guests frequently praise the generous size of the rooms, highlighting the comfortable beds as a notable feature for a restful stay. Many reviews mention the convenient amenities, such as kitchen facilities, fridges, and microwaves, which add to the overall comfort and practicality of the accommodations. The rooms are described as modern and well-supplied, with features like blackout blinds, supportive yet comfortable mattresses, and high-quality lighting enhancing the guest experience. Additionally, the hotel maintains a high standard of cleanliness with rooms often described as sanitized and spotless. Overall, the combination of space, comfort, and amenities makes these rooms highly satisfactory for visitors.
The beds at Holiday Inn Express & Suites Ottawa East-Orleans by IHG receive high praise for their comfort, with many guests highlighting the supportive and plush nature of the mattresses. Visitors agree that the beds are very comfy, ensuring a restful night's sleep alongside clean and spacious rooms. The option of firm and soft pillows on each bed caters to various preferences, further enhancing comfort. While the queen-sized beds are appreciated for their generous size and support, it's important to note that the sofa beds fall short in comparison, with some finding the mattress too thin and uncomfortable. Despite these minor issues with the sofa beds, guests largely express satisfaction with the overall quality of the beds, contributing to a pleasant stay at the hotel.
Nestled in Ottawa's East Orleans district, the Holiday Inn Express & Suites emerges as a beacon of cleanliness, consistently garnering praise for its immaculate conditions. This modern hotel offers a refreshing environment, where rooms are not only spacious and comfortable but also meticulously cleaned and well-maintained. Guests frequently commend the hotel for adopting comprehensive COVID-19 precautions, ensuring a safe and sanitized experience. The friendly and attentive staff contribute to the welcoming atmosphere, providing excellent service from arrival to departure. Whether relaxing in the super clean rooms or enjoying the varied breakfast selections, visitors can revel in the pristine surroundings. The hotel demonstrates an unwavering commitment to maintaining cleanliness across all areas, making it an ideal choice for those seeking comfort, safety, and a touch of modernity in Ottawa.
Holiday Inn Express & Suites Ottawa East-Orleans by IHG is praised for its exceptional staff. Guests frequently highlight the team’s friendliness, professionalism, and eagerness to accommodate requests. The front desk is noted for making check-in an effortless experience, attended by efficient and welcoming personnel. In particular, staff members such as Ari, Alzira, and Simone are commended for their dedication and attentive service, consistently ensuring that guests' needs are met. Housekeeping and kitchen staff also receive positive remarks for their friendly demeanor and excellent service. Overall, the atmosphere created by the cheerful and courteous staff contributes significantly to a comfortable and pleasant stay at this conveniently located hotel.
The pool at Holiday Inn Express & Suites Ottawa East-Orleans by IHG seems to offer a mixed experience for guests. Those who have experienced it when not crowded mention that it provides a pleasant and warm swim, noting that the cleanliness and COVID-19 safety procedures are well-maintained. Families and children particularly enjoyed the pool, adding a touch of fun to their stay. However, visitors should be aware that the pool is smaller than expected, which can lead to it feeling cramped during busier times. While some guests found the water temperature to be warm and inviting, others mentioned chilly conditions. It is advisable for the hotel to replenish towels more frequently on busier days. Additionally, temporary closures might occur, so it's wise to check its availability. Overall, the pool is a decent amenity that suits those who prefer a quick, enjoyable swim.
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Location
This location is particularly ideal for families attending events nearby, offering exceptional convenience with numerous amenities in the vicinity. Guests appreciate the clean and quiet area that provides easy access to major highways and a variety of grocery stores, parks, and pathways for leisurely walks. The proximity to the highway also facilitates swift connections to different parts of the city.
A significant advantage is its closeness to shopping malls, restaurants, and the Arts Center, all within walking distance. The largest mall in Orleans is nearby, connected with bus and train stations, enhancing public transport options for visitors. Guests enjoy being within a short drive to a movie theater and multiple dining and shopping options.
The hotel features a notably clean environment and is housed in a safe neighborhood, offering peace of mind to travelers. This favorable setting combines with the hotel’s exceptional staff service and complimentary parking to create a commendable lodging experience. The location strikes a balance between accessibility to urban attractions and the quietude of a suburban escape.
Breakfast
Guests are delighted by the friendly and attentive staff who ensure the breakfast is well-organized and enjoyable. The convenience of a complimentary breakfast adds significant value to the stay, making a positive impact on the overall experience. Despite occasional mentions of crowded spaces or limited bacon supply, the overall reception of the breakfast is overwhelmingly favorable, praised for its freshness and satisfying options.
Whether preordered for a convenient brown-bag morning pickup or enjoyed at the buffet, the breakfast consistently impresses with its delicious offerings and variety. This included perk is frequently highlighted as a memorable aspect of the stay, illustrating the hotel's commitment to providing a satisfying start to the day.
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Holiday Inn Express & Suites Ottawa East-Orleans by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Express & Suites Ottawa East-Orleans by IHG.
Yes, Holiday Inn Express & Suites Ottawa East-Orleans by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Ottawa East-Orleans by IHG.
Yes, Holiday Inn Express & Suites Ottawa East-Orleans by IHG has a gym.
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