Hotels in Ottawa

Lord Elgin Hotel

Hotel in Ottawa

8.4

Very Good

From $152

$

Info Summary of reviewsThe Lord Elgin Hotel in Ottawa excels in several key areas that make it a highly recommended choice for visitors. Its outstanding location in the heart of downtown Ottawa garners consistent high praise. The proximity to Parliament Hill, the National Arts Centre and Byward Market, along with easy access to shops, restaurants and entertainment venues, makes exploring the city convenient. The historic charm of the building and the clean, comfortable rooms, paired with friendly, accommodating staff, add to the appeal.

Breakfast at the hotel receives mixed reviews. Some guests enjoy the quality and taste of the breakfast buffet, while others find it expensive and lacking in variety. Similarly, dinner experiences at the hotel’s restaurant are varied with some guests praising the well-prepared food and attentive service, while others critique the quality, pricing and ambiance.

Guest feedback on the rooms is largely positive, noting their comfort, cleanliness and modern updates. Spaciousness and décor are appreciated, though some rooms are considered small with cramped bathrooms. Maintenance and noise issues are occasional drawbacks, but overall, the rooms are comfortable and welcoming.

Cleanliness is a strong point with most reviews praising the spotless rooms and well-maintained common areas. Some minor issues, such as dusty areas, old carpets and pool maintenance, are noted but do not significantly detract from the overall positive impression.

The staff at the Lord Elgin Hotel are frequently highlighted for their friendliness, helpfulness and professionalism, making guests feel welcome and looked after. Despite some isolated mentions of unwelcoming behavior, the general sentiment is overwhelmingly positive.

Wi-Fi service has received mixed reviews; while some guests report satisfactory connectivity, others experience slow or intermittent service with inconsistent coverage throughout the hotel. This could be a consideration for those needing reliable internet access.

The hotel's gym and wellness facilities, including an indoor pool, are well-received, though some guests note the need for better maintenance and amenities. The fitness center is appreciated for its modern equipment, even if some aspects feel a bit dated.

The pool area is generally praised for being clean and spacious, though maintenance issues like cold or overly chlorinated water and cleanliness problems with the hot tub are occasional concerns. Improved upkeep would enhance guest satisfaction.

Valet parking service at the hotel is convenient but pricey with costs around $35-$40 per day. The service efficiency can be inconsistent, leading to long wait times. The absence of free parking and limited self-parking options are noted drawbacks.

The hotel’s family-friendly environment stands out, offering a welcoming atmosphere for guests with children. The pool and room amenities such as bathtubs cater well to families, creating a secure and enjoyable experience for all ages.

In summary, the Lord Elgin Hotel is celebrated for its prime location, friendly staff and clean accommodations. While there are areas for improvement, particularly with breakfast variety, restaurant service, Wi-Fi and parking costs, the overall guest experience remains positive, making it a recommended choice for both tourists and families visiting Ottawa.
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The Metcalfe by Gray Collection

Hotel in Ottawa

8.7

Very Good

From $157

$

Info Summary of reviewsThe Metcalfe by Gray Collection, nestled in the heart of Ottawa, offers guests a delightful blend of comfort, convenience, and style. Its prime location near Parliament Hill, historic sites, and cultural attractions makes it an ideal base for both leisure and business travelers. The hotel's chic décor and tranquil atmosphere provide a welcoming retreat after exploring the vibrant downtown core. Guests frequently commend the friendly and attentive staff, whose exceptional service enhances the hospitality experience.

Visitors enjoy dining at Cocotte, the hotel's renowned restaurant, which serves an à la carte menu praised for its quality and diversity, particularly during breakfast and brunch. Despite some criticisms of higher prices and service speed, the delightful ambiance and delicious offerings make dining at Cocotte a memorable experience. The rooms receive high praise for their cleanliness, spaciousness, and modern design, equipped with luxurious amenities that ensure a comfortable stay. Even though there are occasional issues with Wi-Fi connectivity and parking costs, the overall ambiance, and exceptional service create a positive impression.

In addition to its impeccable cleanliness, The Metcalfe is celebrated for its comfortable beds and high-quality bedding, contributing to restful nights. The hotel's beautiful boutique setting is marked by European charm, striking a balance between elegance and simplicity. While there are suggestions for improvements to warrant luxury status, guests frequently highlight The Metcalfe as a hidden gem in Ottawa, combining outstanding accommodation with superb service, making it a top choice for travelers seeking comfort, cleanliness, and a convenient locale.
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Hotel for Honeymoon

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DoubleTree by Hilton Ottawa Downtown

Hotel in Ottawa

8.1

Very Good

From $153

$

Info Summary of reviewsDoubleTree by Hilton Ottawa Downtown stands out as a highly regarded destination for travelers, thanks to its exceptional location and warm hospitality. Situated in the vibrant heart of Ottawa, the hotel offers unparalleled proximity to key attractions such as Parliament Hill, Byward Market, and the Rideau Centre, all within walking distance. This central positioning is ideal for both business and leisure travelers, with easy access to shopping, dining, and cultural experiences enhanced by nearby public transit.

Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.

The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.

Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.

Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
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Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Fairmont Chateau Laurier

Hotel in Ottawa

8.1

Very Good

From $176

$

Info Summary of reviewsFairmont Chateau Laurier, a historic gem in the heart of Ottawa, is renowned for its central and convenient location. Perfectly positioned near Parliament Hill, the Rideau Canal and Byward Market, the hotel offers guests easy access to major attractions, museums, markets and restaurants. The property's rich history, coupled with its classic architecture, adds to its charm with many visitors appreciating the stunning views and the hotel's overall aesthetic.

Guests frequently praise the breakfast offerings, emphasizing the quality and deliciousness of the food with favorites like omelette buffets and breakfast bread enhancing the experience. The friendly and entertaining service further elevates breakfast time. However, the high cost of breakfast and the limited buffet selection are notable drawbacks.

Dinner experiences at Fairmont Chateau Laurier receive mixed feedback. While some guests enjoy the exceptional food and beautiful views, especially from the terrace, others are disappointed by the limited menu variety and high prices. The impeccable service and enjoyable offerings at Zoey’s are positively highlighted, but securing a table can be challenging due to high demand.

The rooms at the hotel have both admirers and critics. Positively, they are described as clean, spacious and possessing historical charm with fantastic views of landmarks. Nonetheless, many guests feel the rooms are dated and in need of renovation with issues such as small size, inadequate storage and occasional maintenance problems detracting from the experience.

Cleanliness is generally praised with many guests commenting on the clean and comfortable accommodations and excellent housekeeping services. However, there are sporadic lapses in maintaining this standard with certain areas and rooms falling short of expectations.

The staff at Fairmont Chateau Laurier is often highlighted as a standout feature, described as friendly, professional and accommodating. Their attentiveness and warm service contribute significantly to the hotel’s welcoming atmosphere, though occasional issues such as short-staffing and unhelpful receptionists are noted.

One major inconvenience for modern travelers is the lack of complimentary Wi-Fi, which many guests find surprising and frustrating. The additional charges for internet access are seen as inappropriate for a hotel of this caliber.

The pool area offers an impressive size and architectural beauty, making it a pleasant spot when accessible. Nevertheless, problems like cold water, murky conditions and the need for renovations are common complaints.

Parking is another contentious point with many guests citing high costs, limited spaces and logistical difficulties. Despite the valet staff's exceptional service, the overall parking experience is often described as chaotic and inconvenient.

Families find the Fairmont Chateau Laurier to be a good fit with spacious rooms and a welcoming atmosphere for both children and pets. Its prime location simplifies visiting nearby attractions, though some noise concerns and issues with certain room features, such as sofa beds, are mentioned.

In conclusion, the Fairmont Chateau Laurier is celebrated for its central location, historical charm and friendly staff, making it a recommended choice for those looking to explore Ottawa. However, potential guests should be aware of possible drawbacks related to dining options, room conditions, additional Wi-Fi and parking costs.
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Luxury Hotel

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Hampton by Hilton Ottawa

Hotel in Ottawa

8.8

Excellent

From $125

$

Info Summary of reviewsHampton by Hilton Ottawa receives high praise from guests for various aspects of their stay. The hotel enjoys a strategic and highly accessible location near major transportation hubs, making it a convenient choice for both leisure and business travelers. Guests appreciate the hotel's proximity to downtown Ottawa and key attractions such as Parliament and Byward Market, as well as the ease of access to shopping centers and a variety of dining options. Despite some notes on the necessity of a car for ultimate convenience, the availability of ample parking and excellent public transport links adds to the location’s appeal.

The breakfast experience at Hampton by Hilton Ottawa is another well-regarded feature with many guests commending the wide range of options including freshly made waffles, hot items and catering to different dietary preferences. Although the breakfast area can get crowded and the use of plastic utensils is critiqued, the friendly staff and overall quality add significant value to guests' stays.

Guests find the rooms spacious, clean and comfortable, often exceeding expectations with modern furnishings and practical amenities such as fridges, microwaves and kitchenettes. High standards of cleanliness are a major highlight, further enhanced by the hotel's recently renovated facilities. The beds are particularly noted for their comfort, contributing to a restful stay. Despite some minor noise issues and occasional temperature control concerns, the overall room experience is highly positive.

Staff at Hampton by Hilton Ottawa are frequently commended for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere. The efficient front desk service and attentive housekeeping further contribute to guest satisfaction, while the bilingual capabilities of the staff add to the inclusive service experience.

The hotel's gym and pool also receive commendations for their cleanliness and functionality. The gym is noted for being well-equipped and accessible 24/7, catering to different workout preferences. The heated indoor pool is appreciated by families, providing a fun and well-maintained space for children and adults alike, although there are occasional mentions of the pool’s water temperature.

Parking is another standout feature with free, secure underground parking and valet services adding to the convenience for guests. The availability of electric vehicle charging stations is also a valued amenity, catering to modern needs.

Family travelers find Hampton by Hilton Ottawa particularly accommodating, thanks to spacious rooms, family-friendly environments and thoughtful amenities like mini kitchens and children's TV programs. The indoor pool and welcoming staff further enhance the family stay experience, making the hotel a recommended choice for those traveling with children.

Overall, Hampton by Hilton Ottawa impresses guests with its high standards of cleanliness, friendly staff, comfortable accommodations, convenient location and valuable amenities, making it a solid choice for visitors to Ottawa.
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Hotel near Ski Resorts

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Dog Friendly Hotel

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa

8.2

Very Good

From $119

$

Info

Hilton Garden Inn Ottawa Airport offers a convenient location just one kilometer from Ottawa International Airport and across the street from the EY Centre. With a 24-hour shuttle service, soundproof rooms and proximity to attractions like Rideau Canal, Parliament Hill and the National War Museum, guests can enjoy both convenience and comfort. The hotel boasts a range of amenities, including connecting rooms, non-smoking rooms, pet-friendly accommodations, free parking, free Wi-Fi, an indoor pool and a fitness center. The on-site Garden Grille & Bar, popular among local corporate guests, serves breakfast, lunch and dinner (closed for lunch on Sundays) with a diverse menu of world-class steaks, pasta, seafood and seasonal selections that change quarterly. The restaurant also offers an extensive wine menu and a lounge area with a plasma television for guests to relax and enjoy a cocktail.

Summary of reviewsThe Hilton Garden Inn Ottawa Airport is a fantastic hotel choice for both business and leisure travelers due to its convenient location near the airport and downtown Ottawa. The hotel's shuttle service, attentive staff and well-maintained facilities are all standout features. Guests rave about the spacious and comfortable rooms with many describing the beds as incredibly comfortable. The breakfast is highly recommended with fresh ingredients and a variety of hot food options. The restaurant also provides reasonably priced and delicious dinner options with only a few minor issues with service reported. The hotel pool is well-maintained and heated and families with kids enjoy using it. While the hotel's interior design is described as old-fashioned by a few, the majority of guests find the hotel facilities to be well worth the slightly higher price point. Overall, the Hilton Garden Inn Ottawa Airport is a clean and comfortable hotel suitable for both a short stay or an extended visit.
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Le Germain Hotel Ottawa

Hotel in Ottawa

9.1

Excellent

From $202

$

Info Summary of reviewsLe Germain Hotel Ottawa garners widespread praise for its prime downtown location, offering guests seamless access to Ottawa's vibrant attractions such as the Byward Market and Rideau Centre, all within a convenient walking distance. This ideal setting is complemented by the hotel's modern and immaculate facilities, including a 24-hour gym and a well-received breakfast despite some mixed feedback regarding its value for money.

The hotel's dining experience extends its excellence into dinner offerings with guests enjoying an intimate restaurant ambiance, delicious food and drink options and prompt room service. Although the restaurant menu is noted for its limited variety and higher prices, the overall dining experience remains notably positive.

Guests consistently celebrate the comfort and design of the rooms at Le Germain Hotel Ottawa. The spacious, luxuriously appointed rooms provide impressive views and a home-away-from-home feel. The use of wood or LVT flooring over carpets and the artistically designed interiors contribute to the comfort and aesthetic. The hotel's cleanliness is often highlighted with meticulous upkeep and pleasant scents enhancing the stay.

The exceptional staff is a standout feature, frequently described as friendly, helpful and professional. Their attentive service significantly elevates the guest experience. However, while the hotel offers valet and parking options, the cost and limited availability may be a drawback for some guests.

The beds at Le Germain Hotel Ottawa are another highly commended aspect, often described as "heavenly" and among the most comfortable guests have experienced, ensuring a restful stay. Despite minor complaints about occasional housekeeping lapses and parking fees, the hotel overall maintains a strong reputation for quality, comfort and exceptional service, making it a preferred choice for visitors to Ottawa.
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The Westin Ottawa

Hotel in Ottawa

8.6

Very Good

From $174

$

Info Summary of reviewsThe Westin Ottawa is highly regarded for its blend of luxury, comfort, and prime location in downtown Ottawa. Guests frequently praise the hotel's exceptional positioning, with convenient access to significant attractions such as Parliament Hill and the Byward Market, as well as direct connections to the Rideau Centre and Shaw Centre. Its stunning city and canal views add to the allure, making it an ideal base for both business and leisure travelers.

Breakfast at The Westin Ottawa is a standout feature, with a diverse and delicious menu that often includes memorable items like lox and croissants. Daly’s, a popular spot for breakfast, impresses guests with its quality service and delightful ambiance, enhanced by views of the Parliament Buildings.

The rooms at the hotel are spacious, airy, and well-maintained, featuring comfortable beds that guarantee restful sleep. Many offer spectacular views of the city skyline, contributing to a welcoming and home-like atmosphere. Guests appreciate the clean and modern style of the accommodations, complementing the attentive and professional service provided by the hotel staff.

Staff at The Westin Ottawa are repeatedly commended for their friendliness and helpfulness, going above and beyond to ensure a pleasant guest experience. The hotel's exceptional cleanliness is a recurring theme in reviews, with dedicated housekeeping maintaining the high standards expected by visitors.

The hotel’s fitness and wellness facilities exceed typical hotel offerings, boasting a well-equipped gym and a variety of amenities, including a saltwater pool, whirlpool, and sauna. These features cater to various wellness needs and are often highlighted for their quality.

Families find The Westin Ottawa to be particularly accommodating, with amenities such as a family-friendly pool and direct access to the Rideau Centre that simplify travel logistics. The hotel ensures comfort and convenience, making it suitable for families visiting the city for special occasions.

Overall, The Westin Ottawa is characterized by its luxurious feel, exceptional service, and strategic location, making it a preferred choice for travelers seeking a high-end experience with easy access to Ottawa’s vibrant core.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Sheraton Ottawa Hotel

Hotel in Ottawa

8.3

Very Good

From $166

$

Info Summary of reviewsThe Sheraton Ottawa Hotel offers a well-rounded stay with numerous strengths, particularly praised for its *exceptional location* in downtown Ottawa. Guests find it ideally placed for exploring major attractions such as Parliament Hill and Byward Market, enjoying the ease of access to key landmarks, restaurants and pubs. The area is described as safe and lively, further enhancing its appeal for both business and leisure travelers.

**Rooms** at the hotel stand out for their spaciousness and level of comfort. They are consistently clean and well-maintained with many visitors noting the tidy appearance, cozy beds and quiet environment. Although some guests suggest the decor and furnishings could benefit from updates, the overall comfort meets the high expectations associated with the Sheraton brand.

The **cleanliness** of the property is a recurring highlight. Guests often describe the rooms and common areas as spotless and well-organized. The housekeeping staff maintains the hotel's impeccable standards, contributing to a consistently positive impression of the hotel's hygiene and maintenance.

The **staff** receive extensive praise for their friendliness, professionalism and helpfulness. Described as courteous and attentive, the team goes above and beyond to enhance the guest experience, making travelers feel valued and well-cared for. This level of service significantly contributes to the hotel’s positive reputation.

While the **breakfast** offerings have received mixed reviews, many guests commend the variety and taste of the morning meals with specific mentions of delicious items like banana bread. Nonetheless, some concerns are raised about the cost, quality and occasional unavailability of breakfast, sometimes linked to COVID-19 restrictions.

**Dinner** experiences seem inconsistent with some guests pleased with the quality when available, but many noting the restaurant's closure during their stay due to renovations or health precautions, leading to inconvenience.

The **gym** is well-regarded, equipped adequately to satisfy various workout needs. However, feedback about the **pool** reflects some dissatisfaction due to frequent closures, sometimes for long-term maintenance.

**Parking** services receive mixed comments. While the valet service is appreciated, the cost and occasional complications deter some guests. Clearer communication and more transparent parking options could improve guest satisfaction.

For **family travelers**, the hotel excels in providing a safe and accommodating environment. The excellent service, spacious rooms and convenient, easy-access location make it a suitable choice for families.

Finally, the beds are frequently highlighted for their exceptional comfort, contributing to restful stays, although there are occasional notes about preferences for firmness or softness.

Overall, Sheraton Ottawa Hotel meets the expectations of a four-star establishment with its robust facilities, committed staff and prime location. Despite minor areas for improvement, it maintains a strong reputation as a commendable choice for visitors to Ottawa.
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Hotel Taking Steps Towards Sustainability

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ByWard Blue Inn

Hotel in Ottawa

8.8

Excellent

From $121

$

Info Summary of reviewsByWard Blue Inn in Ottawa stands out with its exceptional location, which is perfect for visitors eager to explore the city on foot. It is conveniently situated near the vibrant ByWard Market, Parliament Hill and an array of museums, restaurants and shops. Despite its proximity to bustling areas, the hotel offers a serene retreat on a quiet street, making it a prime lodging choice for those wishing to fully experience Ottawa.

The breakfast service at ByWard Blue Inn is highly praised for its quality and variety, offering a hearty buffet that includes both continental and traditional Canadian options. Guests enjoy the well-maintained breakfast room and the friendly staff, making it a delightful start to the day. The complimentary breakfast is frequently highlighted as one of the best among comparable hotels, contributing significantly to the overall positive experience.

The hotel's favorable location ensures easy access to numerous dining options within walking distance, which guests find convenient and enjoyable for their evening meals. The rooms at ByWard Blue Inn are appreciated for their spaciousness, cleanliness and comfort. Many rooms include kitchenettes, comfortable beds and balconies providing charming views. Despite some rooms being small, their efficient design and included amenities make for a pleasant stay.

Cleanliness is a consistent highlight with guests describing the rooms and common areas as immaculate. The staff receives high praise for their exceptional service, friendliness and attentiveness with particular commendations for the manager and multilingual team members.

While the WiFi service receives mixed reviews, it is generally considered reliable and free. Parking options are somewhat limited and tight onsite, but there are secure and affordable offsite options available nearby.

The ByWard Blue Inn is also recognized for its family-friendly atmosphere, offering spacious family suites and practical amenities. Additionally, its central location is advantageous for those looking to enjoy Ottawa's lively nightlife with numerous bars, restaurants and entertainment options nearby.

The beds receive mixed feedback regarding comfort but are generally seen as adequate. The hotel is well-regarded within the three-star category, offering superb value for money with its blend of cost-effectiveness and quality service. Overall, ByWard Blue Inn provides a delightful and convenient stay, making it a reliable choice for visitors to Ottawa.
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Courtyard by Marriott Ottawa East

Hotel in Ottawa

8.4

Very Good

From $119

$

Info Summary of reviewsThe Courtyard by Marriott Ottawa East garners high marks from guests for its strategic location, making it a convenient hub for exploring Ottawa. Its proximity to train and subway stations, major highways and the St. Laurent shopping mall, along with ample parking options including free underground parking, enhances the hotel’s appeal. The hotel’s central location, just minutes from downtown Ottawa, adds further convenience.

Guests praise the hotel rooms for being spacious, clean and well-equipped with modern amenities like comfortable beds, kitchenettes and ample storage, making them ideal for families and extended stays. The overall cleanliness and upkeep of both rooms and common areas contribute to a pleasant stay. Although there were a few mentions of musty odors, these were minimal compared to the overwhelmingly positive feedback.

Staff receive consistently high commendations for their friendliness, professionalism and service. From the front desk to housekeeping, the staff's dedication to ensuring a comfortable and enjoyable stay stands out, significantly enhancing the guest experience.

The pool, located on the penthouse floor, is noted for its cleanliness, stunning views and extended hours, though some reviews mentioned that it requires reservations and occasionally closes early. Despite a few concerns, the pool remains a valued amenity.

Breakfast at the hotel is praised for its quality and variety, though it is not included in the room price, which some guests found disappointing. Nonetheless, the breakfast offerings are generally well-received for their taste and substantial portions.

Guests also appreciate the convenient amenities such as secure, free underground parking and electric car connections, although there were minor mentions of complicated access and inadequate lighting.

Overall, the Courtyard by Marriott Ottawa East is highly recommended for its convenient location, spacious and clean rooms, exceptional staff service and well-maintained facilities. Despite a few minor drawbacks, the positive aspects overwhelmingly contribute to a strong, favorable guest experience.
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Hotel with Swimming Pool

Indoor Pool

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EV charging stations

3-Star Hotel

Fairmont Chateau Laurier Gold Experience

Hotel in Ottawa

8.9

Excellent

From $310

$

Info Categories

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Residence Inn by Marriott Ottawa Airport

Hotel in Ottawa

9.0

Excellent

From $157

$

Info Summary of reviewsThe Residence Inn by Marriott Ottawa Airport consistently delights guests with its thoughtful balance of comfort, convenience, and quality service. Its outstanding location near Ottawa Airport makes it a preferred choice for travelers, offering easy access to local amenities, major routes, and public transportation. Guests appreciate the hotel's proximity to restaurants, shops, and institutions such as Carleton University, providing convenience for both leisure and business stays.

The breakfast experience is a highlight, offering a diverse array of appetizing options including vegetarian and gluten-free choices. Guests commend the attentive service in maintaining a well-stocked buffet, enhancing the overall morning experience. The rooms are spacious, clean, and well-equipped with kitchenettes, modern appliances, and comfortable beds, ensuring a restful stay. Guests often note the hotel’s spotless condition, with commendations for both the housekeeping staff and the refreshing environments throughout the property.

The staff’s friendliness and professionalism significantly elevate guest satisfaction, with particular recognition for helpful individuals like Alex and Mr. Baldeep Soodan. Their eagerness to assist and resolve inquiries contributes positively to the warm atmosphere, making guests feel welcome and valued.

Amenities such as free Wi-Fi and gym facilities further enhance the stay, with reliable internet connectivity and well-maintained fitness areas offering convenience and leisure options. The saltwater pool is a favored feature despite its size, offering a relaxing spot for families with warm and clean conditions. Complimentary underground parking adds to the overall convenience.

The beds receive high praise for comfort, contributing to restful nights and complete satisfaction. Guests appreciate the superb value for money, with high-quality service and facilities at competitive prices. Overall, the Residence Inn by Marriott Ottawa Airport provides an exceptional stay experience, making it a commendable choice for travelers visiting Ottawa for business or leisure.
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Business Hotel

Delta Hotels by Marriott Ottawa City Centre

Hotel in Ottawa

8.1

Very Good

From $163

$

Info Summary of reviewsDelta Hotels by Marriott Ottawa City Centre is highly regarded for its prime location, making it ideal for both leisure and business travelers. Guests frequently praised the hotel's central positioning, which provides easy access to Ottawa's major attractions such as Parliament Hill, the Rideau Canal, the War Museum and the National Gallery of Canada. The convenience of nearby public transportation and the ability to explore the city's vibrant dining and historic sites on foot further enhanced their experience.

Breakfast at the hotel receives mixed reviews. While many guests appreciated the quality, variety and taste of the offerings, others pointed out issues with service speed, occasional staleness and the cost of the breakfast, noting that it is sometimes not included in the room rate. The on-site restaurant, Prova, earns positive remarks for the quality and taste of its food, particularly the dinner specials, although the limited menu and high prices are mentioned as drawbacks. Guests found the ambiance pleasant and the staff welcoming, which contributed positively to their dining experience.

The rooms are another focal point of praise, noted for being clean and well-prepared with modern decor and comfortable beds. However, some guests highlighted the small size of rooms and bathrooms, instances of worn furnishings and occasional noise issues. Housekeeping generally received high marks for maintaining cleanliness, though there were occasional lapses.

The hotel staff are consistently praised for their friendliness, professionalism and efficiency. Many reviews highlight individual staff members who made a significant positive impact on guests' stays, underscoring the hotel’s commitment to excellent service.

The free Wi-Fi at the hotel received mixed reviews. While some guests praised its reliability and speed, others experienced inconsistent connections and slow speeds. The gym and pool facilities generally received positive feedback with the gym being well-equipped and the pool providing a refreshing and relaxing environment for families.

Parking reviews were varied with some guests appreciating the availability of options such as free self-parking and valet service, while others found the cost and layout to be confusing and inconvenient.

Families particularly enjoy staying at Delta Hotels by Marriott Ottawa City Centre, thanks to family-friendly amenities like spacious rooms and a welcoming atmosphere. The presence of floating devices in the pool area adds to the enjoyment for children.

Overall, Delta Hotels by Marriott Ottawa City Centre is a well-regarded hotel in a strategic and convenient location with commendable staff service and clean, comfortable accommodations. While there are areas that could benefit from improvement—such as breakfast service, room size and Wi-Fi consistency—the general sentiment from guests is positive, making it a recommended choice for visitors to Ottawa.
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Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Homewood Suites By Hilton Ottawa Downtown

Hotel in Ottawa

8.6

Very Good

From $160

$

Info Summary of reviewsHomewood Suites By Hilton Ottawa Downtown has earned considerable praise for its prime location, nestled in the heart of downtown Ottawa. This advantageous positioning allows guests easy access to major attractions like Parliament Hill, the War Memorial and various historic buildings, all within walking distance. The hotel's proximity to public transportation hubs, shops, restaurants and cafes further enhances its appeal, making it an ideal base for exploring the city.

Guests frequently commend the modern and well-maintained rooms, which are clean, spacious and often come with fully equipped kitchens. These attributes make the hotel particularly comfortable for families and those seeking apartment-style accommodations. Additional facilities such as a heated indoor pool, gym and ample parking contribute to the hotel’s attractiveness. The pet-friendly policy and friendly, bilingual staff also cater well to guests with varied needs, further enhancing the overall experience.

The breakfast service is generally well-received with many praising the wide variety and quality of food. However, there are occasional remarks about the need for more variety and improvements in specific items like coffee. The dinner experience at the Tulip restaurant receives mixed reviews with praise for the quality of food and service mingled with suggestions for menu improvements and critiques about portion sizes. Despite these points, the nearby dining options offer ample alternatives.

Guest satisfaction is significantly boosted by the friendly, helpful and efficient staff, who are noted for their welcoming demeanor and professional service. The staff's bilingual capabilities add convenience for international travelers and their attentiveness contributes to a positive atmosphere.

The hotel also shines in terms of cleanliness with many guests emphasizing the spotless condition of rooms and common areas. The excellent hygiene standards are complemented by the modern appearance of the accommodations, making for a comfortable stay.

Regarding WiFi, guests mostly find it fast, strong and easy to access, although occasional issues do arise, suggesting room for improvement in consistency and security. The gym receives high marks for being well-equipped and available 24/7, catering to various fitness needs. The indoor pool, while popular, has mixed reviews due to occasional overcrowding and temperature issues.

Parking facilities are generally appreciated for their convenience and security, despite some guests finding the fees expensive and spaces somewhat tight. For families, the hotel excels in offering spacious rooms, child-friendly amenities and entertainment options, ensuring an enjoyable stay for all ages.

In summary, Homewood Suites By Hilton Ottawa Downtown stands out for its excellent location, well-maintained accommodations, commendable cleanliness and friendly staff, making it a strong choice for travelers exploring Ottawa. While there are areas for improvement, particularly in food service and additional amenities, the overall experience is highly positive.
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Hotel for Honeymoon

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Fairfield Inn & Suites by Marriott Ottawa Airport

Hotel in Ottawa

9.2

Excellent

From $130

$

Info Summary of reviewsFairfield Inn & Suites by Marriott Ottawa Airport is celebrated for its strategic location, ideal for travelers needing easy access to the Ottawa International Airport. Guests frequently commend its proximity to the terminal, providing effortless transfers which are particularly beneficial for early morning departures and late-night arrivals. Although slightly distanced from downtown, the hotel offers tranquility and manageable commutes to city attractions, complemented by nearby amenities and dining options.

The breakfast service stands out positively with guests praising the excellent and diverse selection available—fresh fruit, tasty coffee and hot foods like eggs and ham. The breakfast area is described as clean and spacious and the complimentary breakfast starting at 6 am is a noted convenience for early travelers. Some do mention occasional rushes and limited menu variety on extended stays, but overall, the breakfast contributes positively to the guest experience.

While the absence of an on-site restaurant for dinner is a common critique, impacting those arriving late or staying over multiple days, this doesn't heavily detract from the overall positive reviews.

The rooms are highly appreciated for their size, modern design and cleanliness. Guests highlight the spacious, well-appointed accommodations, equipped with comfortable beds, large bathrooms, microwaves, refrigerators and workspaces. However, minor issues like soundproofing and missing small items such as utensils are occasionally noted.

Cleanliness receives exceptional acclaim throughout the hotel, from rooms to common areas including the pool and lobby. The well-maintained and organized environment, along with friendly and helpful staff, enhance the guest experience, ensuring a pleasant stay.

Staff consistently receive high praise for their friendliness, professionalism and exceptional service with particular commendations for the front desk team members. Their willingness to assist with requests and their overall efficiency make for a welcoming atmosphere.

The Wi-Fi and television services are also positively reviewed with good, free Wi-Fi and the availability of streaming platforms like Netflix and Amazon Prime on in-room TVs.

Fitness facilities are well-regarded, described as clean, well-equipped and accessible 24 hours, meeting various workout needs and complementing other amenities like the pool and Jacuzzi.

Parking is another convenience highlighted by guests with ample and free parking spaces available, though some mention narrow spots and occasional congestion.

Lastly, the beds receive frequent commendations for their comfort with many guests appreciating the lovely, comfy king-size beds conducive to a restful night's sleep. Minor inconsistencies are noted but generally, the sleeping arrangements are highly satisfactory.

Overall, Fairfield Inn & Suites by Marriott Ottawa Airport excels in providing a clean, comfortable and convenient experience for travelers, particularly those utilizing the Ottawa International Airport.
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Brookstreet Hotel - Ottawa West - Kanata

Hotel in Ottawa

8.4

Very Good

From $129

$

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Hotel with Parking

EV charging stations

Hotel near Golf Courses

Hotel for Honeymoon

Cartier Place Suite Hotel

Hotel in Ottawa

7.8

Good

From $144

$

Info Summary of reviewsCartier Place Suite Hotel is highly praised for its exceptional and central location in the heart of Ottawa. Guests find it ideal for both leisure and business with nearby Parliament Hill, Rideau Canal and Elgin Street ensuring easy access to the city's key attractions, vibrant neighborhoods, restaurants, bars and shops. The hotel's location on a peaceful street offers a tranquil retreat while still being close to the city's hustle and bustle.

The spacious and well-equipped suites are a standout feature, especially appreciated by families and groups. These suites offer amenities like fully stocked kitchens, balconies and separate living areas, making for a comfortable and convenient stay. The cleanliness of the rooms and the entire property is frequently noted, despite some complaints about outdated decor.

Guests consistently commend the friendly and helpful staff with many highlighting the exceptional service and welcoming atmosphere they create. Names like Gina, who is praised for her outstanding assistance, frequently feature in reviews.

The hotel does not provide breakfast or on-site dining options, which some guests found disappointing. However, the proximity to nearby dining establishments, including an adjacent pub praised for its brunch and dinner, helps offset this shortcoming.

While there were mixed reviews regarding the quality of the wifi service, many appreciated having access to it. The fitness amenities, including a well-equipped gym and clean pool area, are highly regarded, although occasional closures were noted.

Parking is another area where guests had varied experiences with some appreciating its convenience and security despite describing it as expensive. Many chose to find alternative parking to avoid the high fees.

Family-friendly features are a significant highlight with amenities such as a playroom, children’s play area and a favorable pool receiving positive remarks. Suites that accommodate larger families and the proximity to kid-friendly activities and grocery stores like Farm Boy add to the hotel’s appeal for family stays.

Overall, Cartier Place Suite Hotel provides a clean, comfortable and convenient base for exploring Ottawa, especially suitable for families and larger groups, while delivering friendly service and practical amenities.
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Hotel for Honeymoon

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Holiday Inn & Suites Ottawa Kanata by IHG

Hotel in Ottawa

8.5

Very Good

From $149

$

Info Summary of reviewsThe Holiday Inn & Suites Ottawa Kanata by IHG is well-regarded for its convenient and accessible location just off Highway 417, making it an ideal spot for those attending events at the nearby Canadian Tire Centre or exploring downtown Ottawa. Guests appreciate the hotel's proximity to a full-service shopping mall and numerous dining options. The soundproofed rooms offer a peaceful retreat, and the staff is often described as friendly and attentive, contributing to a welcoming atmosphere.

The hotel's restaurant, Graffiti's, is a standout feature, providing delicious meals in a pleasant setting, praised for both its taste and service. While breakfast receives mixed feedback, many find it worthwhile when prepaid, though some desire more variety. Dinner, however, consistently exceeds expectations.

Rooms are consistently noted for their cleanliness, comfort, and modern amenities. Recent renovations have enhanced guest experiences, with spacious and cozy accommodations contributing to a professional yet welcoming environment. The staff, especially front desk team members Dave and Paul, receive acclaim for their exceptional hospitality, ensuring that guests feel cared for and valued.

While families enjoy the hotel's kid-friendly services and amenities, the pool garners mixed reviews. The heated pool is a hit, though occasional maintenance issues and chemical concerns are noted. Free parking adds convenience, though the parking area can sometimes feel congested. Overall, the Holiday Inn & Suites Ottawa Kanata by IHG combines comfort, convenience, and excellent service, making it a favored choice for travelers seeking a relaxing stay in Ottawa.
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Hotel near Golf Courses

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Hyatt Place Ottawa West

Hotel in Ottawa

8.5

Very Good

From $126

$

Info Summary of reviewsHyatt Place Ottawa West enjoys a strategic location ideal for both business and leisure travelers, situated just off the highway with easy access to downtown Ottawa and nearby attractions like Canadian Tire Center, Bayshore Mall and several dining options. The hotel’s quiet and calm neighborhood, coupled with ample parking space, positions it as a convenient retreat after a busy day.

Guests’ breakfast experiences are mixed but mainly positive with many appreciating its delicious, abundant choices and the convenience of a complimentary meal. However, the breakfast area often experiences overcrowding and organizational issues, which might detract from the otherwise favorable food variety and quality.

Dining at the Brew restaurant next door is appreciated for its fresh products and good food, although ingredient availability can be inconsistent. The overall dining experience remains positive with many decent nearby restaurant options enhancing it further.

Rooms at Hyatt Place Ottawa West are repeatedly praised for their spaciousness, modernity and cleanliness. The comfortable beds and stylish, well-maintained furnishings elevate the stay, making it suitable for families and groups. Some minor issues with room organization and noise do not significantly impact the overall positive sentiment.

The hotel excels in cleanliness with high standards maintained throughout the property, including common areas, the gym and the pool. These high standards, along with friendly and professional staff, contribute to a welcoming and comfortable environment. Specific staff members receive commendations for their exceptional service, enhancing the guest experience further.

The free WiFi is generally reliable and appreciated, though there could be improvements for better streaming capabilities. The gym, despite being small, offers modern equipment and maintains a clean and convenient 24/7 availability, pleasing fitness enthusiasts.

The indoor pool, while smaller and sometimes cited for its cool temperature, is popular among families and children. It remains a pleasant feature with few issues regarding cleanliness and scheduling needing attention.

Ample, free parking is another standout feature, offering convenience with EV charging stations and easy highway access. Despite occasional tight or occupied spots, guests find the parking situation advantageous.

Families find the hotel an excellent choice due to the spacious, comfortable rooms accommodating larger groups. The overall family-friendly atmosphere, coupled with activities for kids and satisfactory breakfast offerings, ensures an enjoyable stay for parents and children alike.

In summary, Hyatt Place Ottawa West offers a modern, clean and comfortable experience with helpful amenities and friendly staff. Its strategic location, ample parking and family-friendly environment make it a recommendable choice for a pleasant and convenient stay.
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Hotel Taking Steps Towards Sustainability

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