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Summary of reviewsThe Grand Mercure Ise-shima Resort & Spa is celebrated for its exceptional location, offering breathtaking views within the picturesque mountains of Ise-shima. Guests repeatedly underscore the beauty of the surrounding landscapes, which includes a notable bridge and nearby national park, creating a serene retreat away from urban stress despite its distance from local stations.
The resort's breakfast is often highlighted as a standout experience, with an impressive variety of dishes catering to diverse tastes. Guests appreciate the availability of local flavors and a substantial meal selection, making breakfast a memorable part of their stay. Although crowding can sometimes hinder easy access, the quality and variety of the food remain a highlight. Dinner, too, offers flavorful selections, with complimentary afternoon tea adding to the dining appeal, although its popularity may lead to crowded meal times and a need for reservations.
Accommodation receives praise for spacious, clean, and aesthetically pleasing rooms, particularly those newly renovated and offering beautiful ocean views. Guests commend the cleanliness of the resort, including its public bath and hot springs, adding to the relaxing atmosphere. The resort staff are noted for their polite and attentive service, though improvements in check-in efficiency and communication are suggested.
The spa facilities are frequently lauded, featuring a large public bath with an outdoor hot spring and sauna, providing a tranquil environment. For families, the resort is well-equipped, offering kid-friendly amenities, a play area, and activities like table tennis, which contribute to an enjoyable family experience.
While beds are generally comfortable, some guests find certain beds too firm or showing signs of wear. Despite these minor setbacks, the resort overall provides a clean, comfortable, and picturesque environment, making it a favorable choice for those seeking relaxation, family bonding, and a touch of luxury in Ise-shima.
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