ibis Osasco
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Summary of reviewsThe ibis Osasco hotel receives positive reviews for its prime location in the center of Osasco, which offers exceptional convenience for business travelers and tourists alike. Guests appreciate the hotel's proximity to train stations, bus stops, major thoroughfares, shopping malls, restaurants and supermarkets. Despite some minor noise issues from surrounding traffic, many reviews highlight the hotel's good sound insulation, clean and comfortable rooms and friendly, professional staff.
Breakfast at the ibis Osasco is a highlight for many with guests praising the variety and quality of offerings, fresh croissants and attentive staff. However, some feel that the breakfast is priced high relative to its value with occasional issues in replenishment and freshness. Dinner experiences are mixed; while the food quality and variety are generally appreciated, some guests find inconsistencies in service and preparation.
Rooms at the hotel are described as cozy and well-organized with good sound insulation and efficient air conditioning. However, some guests find the rooms too small and occasionally encounter issues with cleanliness and maintenance. The overall cleanliness of the hotel is generally acceptable though some lapses in housekeeping and inconsistent cleaning routines are noted.
The staff is frequently commended for their helpfulness, politeness and professionalism, though there are occasional reports of slow service and unresponsiveness. WiFi service is inconsistent with mixed reviews on connectivity and reliability, which could be a drawback for those requiring stable internet access. Parking service receives mixed feedback due to high costs, operational issues and a lack of clarity on access.
The comfort of the beds receives positive remarks, although some guests mentioned mattresses being too soft or small and mixed reviews on pillow quality. The hotel maintains a good cost-benefit ratio fitting its three-star classification with guests appreciating the cleanliness, modern design and overall value despite some concerns about additional charges for parking and breakfast.
For business travelers, the ibis Osasco provides a quiet environment suitable for work along with good value for money. However, the hotel could improve by expanding business amenities, such as adding a dedicated business center and enhancing workspace accommodations in rooms.
Overall, ibis Osasco offers a compelling choice for those seeking convenient, comfortable accommodations with good service in the heart of Osasco, while being mindful of minor shortcomings in certain areas.
Categories
Breakfast at the ibis Osasco is a highlight for many with guests praising the variety and quality of offerings, fresh croissants and attentive staff. However, some feel that the breakfast is priced high relative to its value with occasional issues in replenishment and freshness. Dinner experiences are mixed; while the food quality and variety are generally appreciated, some guests find inconsistencies in service and preparation.
Rooms at the hotel are described as cozy and well-organized with good sound insulation and efficient air conditioning. However, some guests find the rooms too small and occasionally encounter issues with cleanliness and maintenance. The overall cleanliness of the hotel is generally acceptable though some lapses in housekeeping and inconsistent cleaning routines are noted.
The staff is frequently commended for their helpfulness, politeness and professionalism, though there are occasional reports of slow service and unresponsiveness. WiFi service is inconsistent with mixed reviews on connectivity and reliability, which could be a drawback for those requiring stable internet access. Parking service receives mixed feedback due to high costs, operational issues and a lack of clarity on access.
The comfort of the beds receives positive remarks, although some guests mentioned mattresses being too soft or small and mixed reviews on pillow quality. The hotel maintains a good cost-benefit ratio fitting its three-star classification with guests appreciating the cleanliness, modern design and overall value despite some concerns about additional charges for parking and breakfast.
For business travelers, the ibis Osasco provides a quiet environment suitable for work along with good value for money. However, the hotel could improve by expanding business amenities, such as adding a dedicated business center and enhancing workspace accommodations in rooms.
Overall, ibis Osasco offers a compelling choice for those seeking convenient, comfortable accommodations with good service in the heart of Osasco, while being mindful of minor shortcomings in certain areas.
Dog Friendly Hotel
This hotel welcomes dogs, although fees may apply. It features a 24-hour bar, an on-site restaurant, air-conditioned rooms, and free WiFi.
Hotel with Parking
This hotel in Osasco offers various parking options for guests, including outsourced parking, private parking garage, paid parking, and valet parking.
3-Star Hotel
This Ibis hotel is well-suited for both business trips and tourism, featuring comfortable rooms with air conditioning and free Wi-Fi. It also offers a restaurant, a 24-hour bar, and outsourced parking.
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Osasco, the Ibis Osasco hotel boasts an enviable location praised by numerous guests for its exceptional convenience. Its central position makes it an ideal choice for both business travelers and tourists. The hotel's proximity to key points such as train stations, bus stops and the main avenue in Osasco ensures easy access to transportation and local attractions. Guests appreciate being close to shopping malls, restaurants, supermarkets and pharmacies, which adds to the overall convenience of the stay.
The hotel's strategic location is a major highlight with many guests commending its practicality and ease of access. This aspect is especially beneficial for those who need to commute to São Paulo, as the property is near the "marginais" and the Butantã neighborhood. Despite being centrally located, many reviews note that the rooms are comfortably equipped with good sound insulation, ensuring a peaceful night's sleep.
In addition to the prime location, guests often mention the quality of the hotel's facilities and services. The rooms are clean and comfortable and the staff is frequently praised for their friendly and professional demeanor. The breakfast offerings receive high marks for their variety and quality, contributing to a pleasant start to the day.
However, a few reviews point out that the central location can lead to some noise issues, particularly due to the bus traffic on Avenida dos Autonomistas. Despite this, the majority of guests find the benefits of the location far outweigh any minor inconveniences.
Overall, the Ibis Osasco presents a compelling option for travelers seeking a hotel with a very good to excellent location, comfortable accommodations and convenient access to the amenities of Osasco and beyond.
The breakfast experience at ibis Osasco stands out with a plethora of positive notes despite a few criticisms. Many guests rave about the extensive variety and commend the quality with particular praise for the orange juice, fresh croissants and generally warm and fresh offerings. Descriptions like excellent, amazing and very good frequently appear, indicating a consistent satisfaction with the meal's overall quality. Diners also appreciate the spacious setting where breakfast is served, an essential aspect for those beginning their day comfortably. Friendly and attentive staff further enhance the experience.
However, there are notable concerns that detract from an otherwise favorable consensus. Some guests feel the price for breakfast is high relative to the quality and variety offered with specific complaints about insufficient item replenishment and sometimes less-than-fresh dishes. Additionally, the extra charges for breakfast, not always clearly communicated during booking, contribute to some dissatisfaction.
Overall, the hotel generally impresses with its breakfast, delivering a well-rounded, diverse and delicious start to the day despite sporadic issues with value and service consistency.
For those considering dining at Ibis Osasco, reviews indicate a mixed experience. On the positive side, guests frequently highlight that the restaurant offers good food and maintains satisfactory room hygiene. The buffet dinner garnered enjoyment from some, while others appreciated the variety of options and availability of quick snacks. Service from the hotel kitchen in the evening is also noted to be commendable with several choices available at convenient times.
However, there are areas highlighted for improvement. Some guests felt the value did not always match the price with specific mentions of overcooked, cold or overly salty dishes. Service speed and availability of clean utensils also seem to be problematic at times with reports of long waits and crowded conditions. Additionally, certain items like pizza and stroganoff did not meet some guests’ expectations and there was feedback about limp, cold and oily french fries.
Overall, while there are praises for the variety and quality of the food, consistency in service and food preparation seems to be an area for potential enhancement.
The rooms at ibis Osasco have received mixed feedback from guests. On the positive side, many reviews commend the rooms for being comfortable, clean and well-organized. Guests have appreciated the cozy decoration, good sound insulation and efficient air conditioning. The room size has been noted as sufficient for two people with some emphasizing the well-utilized space.
Impeccable cleaning and good shower facilities are recurrent highlights and the bed, Wi-Fi and air conditioning performance add to the comfort. Some rooms offer a peaceful and quiet environment, ideal for rest, while others provide a wonderful view, enhancing the overall experience.
However, there are notable drawbacks. Many guests found the rooms to be too small and cramped, sometimes requiring maneuvering to enter the bathrooms. The lighting has been criticized for being too dark and issues with cleanliness, such as dusty surfaces, dirty walls and unclean bathrooms, have been mentioned. Additionally, some reviews reported problems with air conditioning, television positioning and overall room maintenance, including broken fixtures and non-functional amenities.
Noise disturbance has been another common complaint with reports of loud conversations and banging doors disrupting the otherwise quiet rooms. A lack of functional storage space and hygiene items, as well as the need for more comprehensive cleaning routines, are areas for improvement.
In summary, while the ibis Osasco offers a cozy and well-organized room experience for many, attention to room size, cleanliness, maintenance and noise control could enhance guest satisfaction further.
The ibis Osasco presents a mixed bag of reviews when it comes to its beds, though the positive comments significantly outweigh the negatives. A host of guests have lavished praise on the comfortability of the beds, often describing them as very comfortable and conducive to a restful night's sleep. The bed linens frequently receive compliments for their cleanliness and quality, adding to the overall comfort experience.
However, the opinions do vary with some guests finding the mattresses too soft or too small for their liking. The pillows also garnered mixed feedback with some finding them too hard and high. Additionally, there were occasional remarks about the poor quality and discomfort of the sofa beds. Complaints also mentioned issues with degraded bedding and the lack of complete hygiene kits, which can detract from the overall experience.
In all, while the conventional beds at ibis Osasco tend to get high marks for comfort, there are areas for improvement in terms of mattress firmness and pillow quality to cater to all guests' preferences.
The cleanliness at ibis Osasco has received mixed feedback from guests. Many visitors appreciated the overall cleanliness, describing the facilities as impeccable with very clean rooms and bathrooms. Positive notes highlighted the pristine condition and upkeep of rooms, often with additional praise for the attentive housekeeping staff. The cleanliness and maintenance were well-received alongside other convenient amenities like easy access to food and medicine and good service at the reception.
However, some guests reported issues, such as encountering dirty rooms upon arrival, sticky floors, stained walls and dirty bed sheets. Instances of neglected cleaning services, dirty breakfast tables and lapses in room tidiness were also noted. Specific criticisms included the lack of daily cleaning, inconsistent housekeeping routines and occasional lapses in service quality. While the overall cleanliness was generally acceptable for many, there were a few concerns about the upkeep that seemed to affect the overall guest experience.
Despite these mixed reviews, the general impression of ibis Osasco leans towards a well-maintained establishment with good service, albeit with room for improvement in maintaining consistent cleanliness standards.
Overall, guest reviews of 'ibis Osasco' highlight the commendable qualities of the hotel staff. Many guests praised the staff for being helpful, polite, friendly and attentive. The positive aspects of the hotel's service include excellent customer service from the reception, housekeeping and valet teams. Guests also noted the staff's professionalism, kindness and efficiency, describing their interactions with the team as positive and making them feel well looked after and at home.
However, some reviews indicate areas for improvement. A few guests experienced slow service, particularly with the reception and valet services. There were isolated reports of unresponsiveness and a lack of professionalism from certain staff members, including issues with check-in and unhelpful or rude behavior from some attendants. Despite these criticisms, the general feedback remains favorable with many guests appreciating the courteous and attentive nature of the majority of the staff.
The WiFi experience at ibis Osasco seems to be a mixed bag according to guest reviews. While there are a few positive mentions of the WiFi working perfectly and being reliable, many guests reported issues with the connectivity. Some found the WiFi to be slow and unreliable and several others noted either weak or non-existent connections in their rooms. Despite the reliable and fast WiFi being a must for many travelers, the hotel appears to struggle with providing consistent internet service. Though the beds are comfortable and room cleaning satisfactory, the inconsistent WiFi performance may be a drawback for those needing stable internet access during their stay.
Guests at ibis Osasco have mixed feelings about the hotel's parking service. There are positive mentions about the valet parking service being available with some guests appreciating the convenience it provides. However, numerous reviews point out issues such as the parking being outsourced, which contributes to the high fees and additional costs that many guests were not aware of at the time of booking.
Guests often mention that the parking charges are separate and increase the overall cost of their stay, which they find somewhat outrageous considering the price they initially pay for accommodation. The parking lot itself has been described as chaotic and disorganized with slow retrieval times cited as a recurring inconvenience. Some guests also noted that accessing the parking area can be unclear and challenging and there have been complaints about the valet employees' service quality.
On occasion, parking seems manageable, but several reviews indicated that parking conditions were far from ideal, particularly for those with larger vehicles like vans. Overall, despite the availability of parking services, many guests feel it is an area that requires significant improvement both in terms of cost transparency and operational efficiency.
The ibis Osasco presents a good cost-benefit ratio for the amenities provided, aligning well with its three-star classification. The hotel features a clean, modern design and maintains a standard consistent with other Ibis hotels, characterized by simplicity and comfort. Guests appreciate the well-organized and economical aspects of their stay. However, some have expressed dissatisfaction with the daily rate, particularly noting that breakfast and parking are not included and suggesting these should be free for guests in a three-star accommodation. Despite this, the hotel generally meets expectations and is considered good value for money. For those considering a stay, it comes recommended, albeit with the awareness that parking and restaurant services incur additional charges.
The Ibis Osasco presents itself as a solid choice for business travelers, providing a quiet environment conducive to work after morning hours. Many guests have commended its suitability for business trips and praised its fantastic cost-benefit ratio. It effectively meets the essential needs of business travelers, making it an appealing option for those seeking efficiency and value.
However, certain aspects could be improved to better serve its target clientele. Some guests have found the desk and chair in the room uncomfortable for working with limited space to accommodate a laptop. Additionally, the hotel's business-oriented nature means that staff often struggle to keep up with the high demand, leading to long queues and crowded reception areas. The lack of a dedicated business center is another area where improvements could be made to better support business needs.
Despite these drawbacks, Ibis Osasco remains a viable option for those working in the area, especially given its cost-effectiveness and ability to fulfill basic business trip requirements.
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Location
The hotel's strategic location is a major highlight with many guests commending its practicality and ease of access. This aspect is especially beneficial for those who need to commute to São Paulo, as the property is near the "marginais" and the Butantã neighborhood. Despite being centrally located, many reviews note that the rooms are comfortably equipped with good sound insulation, ensuring a peaceful night's sleep.
In addition to the prime location, guests often mention the quality of the hotel's facilities and services. The rooms are clean and comfortable and the staff is frequently praised for their friendly and professional demeanor. The breakfast offerings receive high marks for their variety and quality, contributing to a pleasant start to the day.
However, a few reviews point out that the central location can lead to some noise issues, particularly due to the bus traffic on Avenida dos Autonomistas. Despite this, the majority of guests find the benefits of the location far outweigh any minor inconveniences.
Overall, the Ibis Osasco presents a compelling option for travelers seeking a hotel with a very good to excellent location, comfortable accommodations and convenient access to the amenities of Osasco and beyond.
Breakfast
However, there are notable concerns that detract from an otherwise favorable consensus. Some guests feel the price for breakfast is high relative to the quality and variety offered with specific complaints about insufficient item replenishment and sometimes less-than-fresh dishes. Additionally, the extra charges for breakfast, not always clearly communicated during booking, contribute to some dissatisfaction.
Overall, the hotel generally impresses with its breakfast, delivering a well-rounded, diverse and delicious start to the day despite sporadic issues with value and service consistency.
Dinner
However, there are areas highlighted for improvement. Some guests felt the value did not always match the price with specific mentions of overcooked, cold or overly salty dishes. Service speed and availability of clean utensils also seem to be problematic at times with reports of long waits and crowded conditions. Additionally, certain items like pizza and stroganoff did not meet some guests’ expectations and there was feedback about limp, cold and oily french fries.
Overall, while there are praises for the variety and quality of the food, consistency in service and food preparation seems to be an area for potential enhancement.
Rooms
Impeccable cleaning and good shower facilities are recurrent highlights and the bed, Wi-Fi and air conditioning performance add to the comfort. Some rooms offer a peaceful and quiet environment, ideal for rest, while others provide a wonderful view, enhancing the overall experience.
However, there are notable drawbacks. Many guests found the rooms to be too small and cramped, sometimes requiring maneuvering to enter the bathrooms. The lighting has been criticized for being too dark and issues with cleanliness, such as dusty surfaces, dirty walls and unclean bathrooms, have been mentioned. Additionally, some reviews reported problems with air conditioning, television positioning and overall room maintenance, including broken fixtures and non-functional amenities.
Noise disturbance has been another common complaint with reports of loud conversations and banging doors disrupting the otherwise quiet rooms. A lack of functional storage space and hygiene items, as well as the need for more comprehensive cleaning routines, are areas for improvement.
In summary, while the ibis Osasco offers a cozy and well-organized room experience for many, attention to room size, cleanliness, maintenance and noise control could enhance guest satisfaction further.
Beds
However, the opinions do vary with some guests finding the mattresses too soft or too small for their liking. The pillows also garnered mixed feedback with some finding them too hard and high. Additionally, there were occasional remarks about the poor quality and discomfort of the sofa beds. Complaints also mentioned issues with degraded bedding and the lack of complete hygiene kits, which can detract from the overall experience.
In all, while the conventional beds at ibis Osasco tend to get high marks for comfort, there are areas for improvement in terms of mattress firmness and pillow quality to cater to all guests' preferences.
Cleanliness
However, some guests reported issues, such as encountering dirty rooms upon arrival, sticky floors, stained walls and dirty bed sheets. Instances of neglected cleaning services, dirty breakfast tables and lapses in room tidiness were also noted. Specific criticisms included the lack of daily cleaning, inconsistent housekeeping routines and occasional lapses in service quality. While the overall cleanliness was generally acceptable for many, there were a few concerns about the upkeep that seemed to affect the overall guest experience.
Despite these mixed reviews, the general impression of ibis Osasco leans towards a well-maintained establishment with good service, albeit with room for improvement in maintaining consistent cleanliness standards.
Staff
However, some reviews indicate areas for improvement. A few guests experienced slow service, particularly with the reception and valet services. There were isolated reports of unresponsiveness and a lack of professionalism from certain staff members, including issues with check-in and unhelpful or rude behavior from some attendants. Despite these criticisms, the general feedback remains favorable with many guests appreciating the courteous and attentive nature of the majority of the staff.
Wi-Fi
Parking
Guests often mention that the parking charges are separate and increase the overall cost of their stay, which they find somewhat outrageous considering the price they initially pay for accommodation. The parking lot itself has been described as chaotic and disorganized with slow retrieval times cited as a recurring inconvenience. Some guests also noted that accessing the parking area can be unclear and challenging and there have been complaints about the valet employees' service quality.
On occasion, parking seems manageable, but several reviews indicated that parking conditions were far from ideal, particularly for those with larger vehicles like vans. Overall, despite the availability of parking services, many guests feel it is an area that requires significant improvement both in terms of cost transparency and operational efficiency.
3 Star
Business
However, certain aspects could be improved to better serve its target clientele. Some guests have found the desk and chair in the room uncomfortable for working with limited space to accommodate a laptop. Additionally, the hotel's business-oriented nature means that staff often struggle to keep up with the high demand, leading to long queues and crowded reception areas. The lack of a dedicated business center is another area where improvements could be made to better support business needs.
Despite these drawbacks, Ibis Osasco remains a viable option for those working in the area, especially given its cost-effectiveness and ability to fulfill basic business trip requirements.
No, ibis Osasco doesn't have any pool.
No, a spa isn't available at ibis Osasco.
Yes, ibis Osasco welcomes dogs.
Yes, parking facilities are available at ibis Osasco.
No, ibis Osasco doesn't have a gym.
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