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Summary of reviewsIbis Budget Osasco consistently receives positive reviews for its strategic location, functional amenities and affordability. Positioned conveniently close to São Paulo in the heart of Osasco, the hotel provides easy access to major transportation and essential services, making it a preferred choice for both business and leisure travelers. Guests highlight the proximity to shopping malls, train stations, bus stops and a variety of local restaurants, which adds to the overall convenience of their stay.
Breakfast at the hotel is widely praised for its variety and quality with guests enjoying a range of breads, fruits, cold cuts and hot items. While the breakfast is not included in the accommodation rate and is considered somewhat pricey, many find it a worthwhile start to their day. Evening dining experiences are more mixed with specific commendations for the excellent pizza and special themed dinners. However, the dinner menu is seen as limited and occasionally overpriced with service efficiency cited as an area for improvement.
Rooms at the hotel, though small, are generally clean, comfortable and well-maintained, suitable for short stays or business trips. Positive aspects include comfortable beds and adequate cleanliness, while minor criticisms focus on the lack of a mini-fridge and small bathroom spaces. Room maintenance, although mostly satisfactory, has some inconsistencies, particularly concerning daily cleaning schedules.
The hotel's cleanliness is frequently praised, particularly in the rooms and common areas. While there have been occasional lapses in cleaning standards, the majority of reviews reflect satisfaction with the hotel’s overall hygiene. The hotel staff is renowned for their friendliness and attentiveness; specific employees receive commendations for exceptional customer service. Despite some isolated reports of disorganization, guests generally find the staff to enhance their stay significantly.
Wi-Fi service at the hotel is a mixed bag. While some guests experience fast and reliable connections, others encounter significant issues with stability and coverage across rooms. Parking, though outsourced and at an additional fee, is considered safe and convenient with discounts offered for hotel guests. However, long wait times and occasional vehicle damages have been reported.
Pet owners find Ibis Budget Osasco exceptionally welcoming to their furry companions, appreciating specific pet-friendly amenities and services. The hotel addresses accessibility effectively, providing well-designed rooms for individuals with reduced mobility, bolstered by convenient access to nearby facilities and transportation.
Overall, Ibis Budget Osasco offers a favorable balance of comfort, convenience and affordability. The strategic location, combined with practical amenities and friendly service, makes it a reliable option for budget-conscious travelers. Improvements in Wi-Fi reliability, dining service efficiency and some aspects of room maintenance could further enhance the guest experience.
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