Hotel New Hankyu Osaka Annex

Osaka 34.70701400, 135.49740400 , Kita-ku Shibata 1-8-1 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel New Hankyu Osaka Annex receives positive reviews for its exceptional location, making it highly convenient for travelers. Situated near Umeda and Osaka Stations, the hotel provides easy access to various transportation options, including trains, buses and subways. Its central position in the bustling Umeda area places guests within walking distance of numerous dining and shopping venues, enhancing the overall appeal for those looking to explore downtown Osaka.

Breakfast at the hotel is highly praised for its variety and taste with guests appreciating the multiple meal options and the convenience of breakfast tickets. The ability to enjoy a buffet-style breakfast at either the Annex or the nearby Shin-Hankyu Hotel adds to the positive dining experience. This inclusion is also seen as great value for money, fitting well within the budget-friendly nature of the hotel.

The rooms at Hotel New Hankyu Osaka Annex receive mixed feedback. Many guests commend the cleanliness, comfort and amenities provided, including the scenic city views and efficient daily cleaning. However, room sizes are frequently mentioned as a downside with several guests finding them too small and occasionally outdated. Despite these challenges, the rooms are generally well-maintained and provide good value, especially the family rooms designed for multiple occupants.

Cleanliness throughout the hotel is generally well-regarded with daily thorough clean-ups and adherence to COVID-19 guidelines being noted. Some issues were reported regarding bathroom cleanliness and occasional clutter in hallways, but these were exceptions rather than the norm.

The staff at the hotel are consistently praised for their friendliness, kindness and helpfulness. Their professionalism, fluent English and prompt responses to guest needs contribute significantly to a positive stay experience. The hotel is also noted for its family-friendly accommodations, providing practical and comfortable options for guests traveling with children.

Overall, Hotel New Hankyu Osaka Annex is highly recommended for its prime location, delightful breakfast and accommodating staff, despite occasional concerns about room size and firmness of mattresses. It remains a preferred choice for travelers seeking convenience, comfort and value in Osaka.
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Family Friendly Hotel
Hotel New Hankyu Osaka Annex offers comfortable accommodations and convenient access to Osaka's attractions. The hotel provides family-friendly amenities and services, making it a suitable choice for a city vacation.

Hotel near Nightlife Spots
Located in Umeda, this hotel is near Hankyu Higashi-dori Shopping Street. Hankyu Higashi-dori Shopping Street is packed with izakayas, bars, karaoke spots, and amusement centers.

Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi access throughout the property. It's valued for its convenient location and comfortable accommodations.

Business Hotel

3-Star Hotel

Room Types
Quadruple Room - Non-Smoking (Four Beds) The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 4 beds.

Studio Twin Room Non-Smoking (2Beds) The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 2 beds.

Double Room - Non-Smoking (160cm 1Bed) The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

Triple Room Non-smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 3 beds.

Single Room - Non-Smoking (140cm 1Bed) The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

Double Room - Non-Smoking (160cm 1Bed) - Single Use The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Family Room with Bunk Beds The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 4 beds.

Double Room - Non-Smoking (160cm 1Bed) The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Studio Twin Room Non-Smoking (2Beds) The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 2 beds.

Studio Twin Room Non Smoking (2Beds) The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 2 beds.

Double Room - Non Smoking (160cm 1Bed) The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Hotel New Hankyu Osaka Annex boasts an exceptional location that is a major highlight for its guests. Conveniently situated near multiple transportation hubs, including Umeda Station and Osaka Station, the hotel offers easy access to trains, buses and subway lines. This makes it particularly advantageous for those planning to ride the train or utilize public transport during their stay.

The hotel's central position in Umeda places it within walking distance of numerous dining options, shopping malls and family marts. Guests frequently praise its proximity to the bustling downtown area, allowing for seamless access to shops and restaurants. The hotel is also close to important terminals like the Hankyu Express Bus Terminal, adding to the convenience for travelers.

Despite a few minor challenges in initially locating the annex building, the overwhelming consensus is that the hotel's location is both practical and strategic. Its closeness to major attractions and essentials makes it a highly recommended choice for those visiting Osaka.

Breakfast
Hotel New Hankyu Osaka Annex offers a delightful breakfast experience that has garnered positive feedback from guests. Customers can conveniently order breakfast at check-in and receive a breakfast ticket. The breakfast is noted for being great and delicious with guests appreciating the good taste and variety presented each morning. Many praised the multiple options and patterns available, highlighting that three distinct breakfast patterns ensured a tasty experience each day.

Guests also have the flexibility to enjoy breakfast at either the Annex or the nearby Shin-Hankyu Hotel, where a buffet-style meal is offered. This variety and abundant selection of dishes were especially appreciated with the buffet being described as having a wide variety and great selection.

The inclusion of breakfast in the stay has been deemed good value for money and several guests mentioned the charm of staying at a budget-friendly hotel with a satisfying breakfast included. The central location of the hotel further enhances its appeal, making it convenient for travelers.

While the breakfast mostly received acclaim for its taste and variety, a few noted minor drawbacks, such as late opening hours and a desire for more volume in the menu. Overall, the breakfast at Hotel New Hankyu Osaka Annex stands out as a highlight for many guests, contributing positively to their stay.

Rooms
Hotel New Hankyu Osaka Annex offers a blend of positive and challenging aspects when it comes to room accommodations, according to guest reviews. Many guests appreciated the cleanliness and the comfort provided in the rooms. Some reviewers specifically highlighted the spaciousness and value for money in certain rooms, emphasizing that the rooms were well-organized and well-maintained. The view from the rooms, including beautiful city lights and the availability of amenities like refrigerators and breakfast tickets were also appreciated.

However, the most frequent criticism centered around the size of the rooms with multiple reviewers describing them as very small or tiny, particularly the double and twin rooms. This compactness sometimes led to discomfort with limited space to open suitcases or move around freely. Moreover, some guests mentioned that the rooms could use modernization and were occasionally too warm or dimly lit. Issues like unpleasant odors from bathrooms, outdated furniture and minor cleanliness concerns in the bathrooms were also noted.

Overall, while Hotel New Hankyu Osaka Annex excels in cleanliness, comfort and certain room features, potential guests should be mindful of the small room sizes and occasional maintenance issues.

Beds
The beds at the Hotel New Hankyu Osaka Annex have generally garnered positive feedback from guests. Many have described the beds as comfortable, spacious and conducive to getting a good night's sleep. The wide beds are frequently mentioned, contributing to overall guest satisfaction. Some noted the convenience and satisfaction of the bed size, even highlighting the comfort in twin and double bed configurations.

However, there are some mixed reviews regarding the firmness of the mattresses. While a number of guests appreciated the supportive feel, others found the firmness uncomfortable with some specifically mentioning hard mattresses and pillows. Despite these comments, the staff's helpfulness in providing extra pillows was a noted positive aspect.

In summary, the beds at the Hotel New Hankyu Osaka Annex are mostly comfortable and spacious, though those who prefer a softer mattress may find them a bit too firm.

Cleanliness
Hotel New Hankyu Osaka Annex has received a largely positive response regarding its cleanliness, despite a few areas that need improvement. Guests frequently note that the facility is clean and well-maintained with rooms that are typically described as clean, neat and thoroughly cleaned every day. Many reviewers appreciate the cleanliness, highlighting that the hotel effectively manages cleanliness measures in line with COVID-19 health guidelines. The rooms, although a bit dated, have a reputation for being clean and comfortable. Additionally, the staff receives commendation for their politeness, helpfulness and efficiency in managing cleaning requests, contributing positively to the overall guest experience.

However, some reviews mention specific cleanliness issues, particularly with the bathrooms, where mold in crevices and insufficient cleaning have been noted. Moreover, some hallways and areas outside rooms were occasionally cluttered with junk. Despite these occasional lapses, the consistent positive remarks on the cleanliness of the rooms and the promptness of the staff in addressing issues help maintain a generally favorable impression of the hotel's standards of hygiene.

Staff
Hotel New Hankyu Osaka Annex receives high marks for its staff, who are frequently described as friendly, kind and helpful. Guests appreciate the attentiveness and politeness of the front desk personnel, noting their professionalism and fluent English, which significantly aids in communication. Despite occasional language difficulties, the staff's willingness to assist and provide excellent service is consistently praised. Staff members manage requests promptly, including quick responses to cleaning needs and efficient check-in procedures. Overall, the positive and accommodating nature of the staff contributes to a comfortable and pleasant stay for hotel guests.

Family
Hotel New Hankyu Osaka Annex is a family-friendly accommodation option suited for guests traveling with children. Offering family rooms that are comfortable, neat and clean, it provides a convenient stay for families with up to four members. The hotel has received recommendations from families staying with elementary school children and groups of friends, emphasizing the practicality and comfort of the rooms designed for multiple occupants.

The hotel's family arrangement includes spacious rooms with features like two washrooms, adding to the convenience. Positive reviews highlight the polite and helpful staff at the front office, which contributes to a pleasant stay for families. The hotel's proximity to Umeda Station, just a 5-minute walk away, is an additional benefit for those looking to explore the area easily. There is also a Family Mart nearby for any quick needs or snacks.

Overall, the hotel's ability to accommodate families with children, combined with its thoughtful amenities and strategic location, makes it a sensible choice for those traveling with kids. Multiple reviewers specifically recommend it for families of four, noting their satisfaction and positive experiences.


No, Hotel New Hankyu Osaka Annex doesn't have any pool.

No, a spa isn't available at Hotel New Hankyu Osaka Annex.

No, Hotel New Hankyu Osaka Annex doesn't allow dogs.

No, parking facilities aren't available at Hotel New Hankyu Osaka Annex.

No, Hotel New Hankyu Osaka Annex doesn't have a gym.

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