Osaka34.67415500,
135.50306200,
Chuo-ku Higashishinsaibashi1-18-30(Show on Map)
9.2
Excellent
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Summary of reviewsHOTEL THE FLAG Shinsaibashi, located in the heart of Osaka, is a prime choice for travelers, particularly due to its outstanding location and convenient access to transport options and shopping districts. The hotel's proximity to metro stations, such as Shinsaibashi and Nagahoribashi, allows easy exploration of famous areas like Dotonbori. With numerous restaurants, bars and shops just steps away, the hotel offers both centrality and tranquility, making it an ideal base for experiencing Osaka's vibrant culture and attractions.
The breakfast experience at HOTEL THE FLAG Shinsaibashi is highly praised for its variety and quality, accommodating both Western and Japanese tastes. The buffet features fresh and delicious options with highlights including fruit salad and broccoli pesto pasta and a changing menu that keeps each morning fresh and exciting. Guests appreciate the value for money and the thoughtful touches like 24-hour free coffee and an eco-friendly approach. Despite some minor limitations in vegetarian and Japanese dishes, the overall breakfast experience impresses and often exceeds expectations.
Dining around the hotel is a delight with a multitude of local eateries and izakayas filling the surrounding area. Guests can easily find dining options to suit late-night cravings and the hotel's proximity to popular dining destinations enhances the overall culinary experience. While the hotel’s own dinner options might be pricier, the external variety and accessibility of dining choices are highly praised.
The rooms are modern, clean and comfortable with many guests appreciating the spaciousness by Japanese standards. The stylish decor and efficient use of space, despite occasional size-related constraints, make for a pleasant stay. High-end amenities, comfortable beds and well-maintained showers contribute to an overall restful experience. Cleanliness is a standout feature with both rooms and common areas kept meticulously tidy, reflecting the hotel's high hygiene standards.
The staff at HOTEL THE FLAG Shinsaibashi are frequently celebrated for their exceptional customer service. Genuinely friendly, helpful and multilingual, the staff ensure a seamless and warm guest experience. Their proactive and courteous nature, including personalized gestures and thoughtful assistance, enhances the hotel's inviting atmosphere.
WiFi availability receives mixed feedback with common areas providing reliable connections, while in-room WiFi can be less stable. However, guests can enjoy 24-hour free coffee and a cozy library for a pleasant stay. For families, the hotel offers spacious rooms and kid-friendly amenities, making it a comfortable choice for those traveling with children. Special touches for families and convenient facilities further add to its appeal.
The beds are consistently praised for their comfort and quality, contributing to a restful stay. Despite minor issues like firmness or the occasional small size, the overall consensus is that the beds enhance the stay experience significantly.
Despite its three-star rating, HOTEL THE FLAG Shinsaibashi offers an experience that rivals higher-rated establishments, thanks to its modern decor, cleanliness and value for money. The hotel’s facilities and exceptional staff service create a comfortable and inviting environment, reinforcing its reputation as one of Osaka's best options for travelers. Show more
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Categories
Family Friendly Hotel
This hotel is centrally located and offers various amenities suitable for families. Its proximity to shopping and dining in Shinsaibashi makes it a convenient base for exploring Osaka. The hotel provides comfortable accommodations and services designed to cater to guests of all ages.
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard Double Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, Smartphone and a tea and coffee maker. The unit has 1 bed.
Luxurious bathroom with rain shower (no bathtub).
Linens and toothbrushes are changed after the 4th night to support SDGs.
Capacity : 3 people (up to 2 adults)
1 Queen Simmons Bed (170x200)
※For 3 people, please note the bed size.
Windows are frosted and only open 10cm for security with no balcony access.
Standard Twin Room - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, Smartphone and a tea and coffee maker. The unit has 2 beds.
Luxurious bathroom with rain shower (no bathtub)
Linens and toothbrushes are changed after the 4th night to support SDGs.
Capacity : 3 people (up to 2 adults)
2 Twin Simmons Beds (110x200)
※For 3 people, please note the bed size.
Windows are frosted and only open 10cm for security with no balcony access.
Deluxe Double Room - Non-SmokingThis double room featuring a city view has a bathtub, flat-screen TV and electric kettle.
Spacious and functional designer room with a bathtub
Linens and toothbrushes are changed after the 4th night to support SDGs.
Capacity : 3 people (up to 2 adults)
1 Queen Simmons Bed (170x200)
※For 3 people, please note the bed size.
Please be aware that the windows in these rooms do not open.
Twin Room - Disability Access - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious twin room provides air conditioning, soundproof walls, Smartphone, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious twin room offers air conditioning, soundproof walls, Smartphone, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Our largest room with a bathtub combining comfort, funtionality, and quality design.
Linens and toothbrushes are changed after the 4th night to support SDGs.
Capacity : 4 people (up to 4 adults)
2 Queen Simmons Beds (160x200)
Please be aware that the windows in these rooms do not open.
Standard Family Room - Non-SmokingProviding free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, Smartphone and a tea and coffee maker. The unit offers 1 bed.
Luxurious bathroom with rain shower (no bathtub)
Linens and toothbrushes are changed after the 4th night to support SDGs.
Capacity : 4 people (up to 3 adults)
1 King Simmons Bed (255x200)
※For 4 people, please note the bed size.
Windows are frosted and only open 10cm for security with no balcony access.
Standard Double Room for Single Use - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls, Smartphone, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
Luxurious bathroom with rain shower (no bathtub)
Linens and toothbrushes are changed after the 4th night to support SDGs.
Capacity : 1 people
1 Queen Simmons Bed (170x200)
Standard Double Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, Smartphone and a tea and coffee maker. The unit has 1 bed.
Luxurious bathroom with rain shower (no bathtub)
Linens and toothbrushes are changed after the 4th night to support SDGs.
Capacity : 3 people (up to 2 adults)
1 Queen Simmons Bed (170x200)
※For 3 people, please note the bed size.
Windows are frosted and only open 10cm for security with no balcony access.
Guest Reviews
9.2
Excellent
Location
HOTEL THE FLAG Shinsaibashi boasts an outstanding location, making it a prime choice for travelers in Osaka. Nestled in the heart of the city, the hotel is conveniently close to various transport options and shopping districts, providing seamless access to the metro stations, particularly Shinsaibashi and Nagahoribashi. This convenient proximity makes it easy for guests to explore famous areas like Dotonbori, known for its bustling nightlife and vibrant dining scene.
The hotel’s central positioning ensures that guests are just steps away from numerous restaurants, bars and shops. Notable shopping landmarks such as Shinsaibashi-Suji shopping street, Parco and Daimaru are all within a short walking distance. This strategic location not only caters to avid shoppers and food enthusiasts but also provides easy access to major sightseeing attractions.
Guests continually praise the hotel for being a tranquil oasis amid the lively Shinsaibashi district, perfectly balancing centrality and peacefulness. Its excellent location paired with modern amenities, friendly staff and a clean atmosphere makes HOTEL THE FLAG Shinsaibashi an ideal base for experiencing Osaka’s vibrant culture and attractions.
Breakfast
The breakfast experience at HOTEL THE FLAG Shinsaibashi receives overwhelmingly positive feedback from guests with many praising it as excellent, delicious and varied. The buffet is noted for catering to both Western and Japanese tastes, often described as a highlight of the stay. Guests appreciate the wide selection of fresh and high-quality options, including sweet and savory items with frequent mentions of the fruit salad and broccoli pesto pasta. The buffet changes daily, adding variety and keeping the experience fresh for those staying multiple nights.
Value for money is another aspect that stands out with several guests mentioning the reasonable pricing in comparison to other hotels in Japan. Complimentary breakfast vouchers add to the positive experience for many. Guests also highlight the thoughtful touches such as 24-hour free coffee and an eco-friendly approach to breakfast service, which further enhance their stay.
A few reviews note limitations in vegetarian options and a preference for more Japanese dishes, but these points are minor compared to the overall satisfaction expressed. For those seeking a balanced, plentiful and well-provided start to their day, the breakfasts at HOTEL THE FLAG Shinsaibashi seem to deliver impressively, often exceeding expectations.
Dinner
HOTEL THE FLAG Shinsaibashi is surrounded by a plethora of dining options, making it an ideal spot for food enthusiasts. The neighborhood boasts a wide range of restaurants, from small local eateries to well-known izakayas. Guests will find the area convenient for both dining and shopping, as many nearby restaurants remain open until late with some even operating until 11 pm. Notably, the hotel's location is central to popular dining areas and close to Dotonbori, a famous destination for food lovers.
Visitors can enjoy a light dinner or explore the numerous dining options available in the immediate vicinity. Additionally, the presence of convenience stores and drugstores nearby provides easy access to snacks and drinks. However, some have noted that while the area is rich with dining choices, the hotel's own dinner prices might be on the higher side. Despite this, the overall dining experience around HOTEL THE FLAG Shinsaibashi is highly praised for its variety and accessibility.
Rooms
The rooms at HOTEL THE FLAG Shinsaibashi generally receive positive feedback for their cleanliness, modern design and comfort. Many guests find the rooms to be spacious, especially by Japanese standards, allowing enough space to store multiple suitcases comfortably. Despite some reports of smaller rooms, they are well-designed, functional and equipped with necessary amenities, including clean bathrooms and comfortable beds. The showers are often highlighted as a standout feature, being spacious and well-maintained.
Guests appreciate the hotel's modern and stylish decor, which complements the overall aesthetic of the rooms. The cleanliness of the rooms is consistently praised with daily housekeeping ensuring a tidy and comfortable environment. However, some guests noted that rooms can feel cramped, especially for families or when accommodating three people and there is a general lack of storage space.
The rooms are described as quiet and comfortable, contributing to a restful stay. Though some rooms are smaller and might lack certain conveniences like closets or extra storage, the efficient use of space makes them functional. Small touches such as high-end amenities and modern furnishings add to the positive experience. In summary, the rooms at HOTEL THE FLAG Shinsaibashi are clean, modern and generally spacious, offering a comfortable stay with excellent amenities, despite occasional size-related constraints.
Beds
At HOTEL THE FLAG Shinsaibashi, the beds are consistently praised for their comfort and quality. Many guests highlight the beds' spaciousness, emphasizing that they are large enough to accommodate two people comfortably with some even describing the beds as big enough for a family to share. The bedding and pillows also receive high marks, often being described as fluffy, cozy and clean, contributing to a good night's sleep. The rooms, in general, are noted for being stylish, clean and comfortable, which complements the overall bed experience.
Some reviews do mention areas for improvement, such as certain guests finding the beds a bit too firm or small for their liking. Additionally, there were minor issues like power points located only on one side and bed sheets being smoothed rather than changed. Despite these small drawbacks, the consensus is that the beds at HOTEL THE FLAG Shinsaibashi offer a high level of comfort, making it a solid choice for travelers looking for restful accommodation in a clean, stylish environment.
Cleanliness
If cleanliness is a significant factor in choosing accommodation, 'HOTEL THE FLAG Shinsaibashi' in Osaka seems to excel in this area based on guest reviews. Guests frequently praise the hotel for its modern and stylish décor with many highlighting that both the rooms and facilities are spotless and well-maintained. The hotel exudes a luxurious and comfortable atmosphere with rooms that are regularly cleaned and kept tidy. Numerous reviews commend the cleanliness of the common areas and facilities, emphasizing that the entire property, including the floors and amenities, is immaculate.
The hotel is described as having a modern, sleek design that complements its high cleanliness standards. Guests report that their rooms are clean, comfortable and often cleaned daily without extra charges. Additionally, the hotel's central location, close to shopping streets and subway stations, adds convenience to its list of merits.
From clean and comfortable beds to well-maintained environments, the hygiene at 'HOTEL THE FLAG Shinsaibashi' leaves a positive impression on visitors. Even the common areas, lounge facilities and stylish décor receive praise for their cleanliness and upkeep. For travelers who prioritize a clean and well-maintained place to stay, this hotel presents a highly recommended option.
Staff
The staff at HOTEL THE FLAG Shinsaibashi consistently receives high praise for their exceptional customer service. Guests frequently highlight the friendliness, helpfulness and professionalism of the staff, noting their ability to speak multiple languages, including English, Japanese and Cantonese. The front desk and reception team are often described as welcoming, efficient and attentive, providing seamless service from check-in to check-out. Specific staff members, such as Joe and Ms. Ishikawa, are mentioned for going above and beyond, ensuring guests have a memorable stay.
The hotel staff are not only proficient in their duties but also genuinely enthusiastic and positive, creating a warm atmosphere for guests. Their attentiveness extends to handling luggage, calling taxis and even surprising guests on special occasions. The proactive and courteous nature of the staff leaves a lasting impression with many guests noting their willingness to assist with any request and their thoughtful service.
Overall, the staff at HOTEL THE FLAG Shinsaibashi are recognized for their high-quality service, making it a favorite choice among travelers. Whether it's greeting guests with a smile, providing detailed local information or catering to individual needs, the staff's commitment to excellent hospitality stands out, ensuring a pleasant and comfortable stay for all visitors.
Wi-Fi
At HOTEL THE FLAG Shinsaibashi, the WiFi experience seems to be a mixed bag based on guest reviews. Many appreciated the availability of free WiFi throughout the hotel with some noting that the connection in the common areas, like the lounge, was generally reliable and good. For some guests, the WiFi was very efficient and fast, enhancing their stay. However, it appears that in-room WiFi often left much to be desired. Numerous reviews pointed out that the WiFi in the rooms could be slow, unstable and prone to frequent disconnections. Some guests mentioned poor WiFi signals, particularly on the upper floors, where the internet was sometimes unavailable.
Despite the internet issues, guests did enjoy the hotel's free 24-hour coffee machine and cozy library with interesting books, adding a pleasant touch to their stay. For those looking to stay connected, it is recommended to make use of the hotel’s common areas where the WiFi tends to be more stable.
Family
Hotel THE FLAG Shinsaibashi stands out as a prime destination for families visiting Osaka. Guests consistently highlight the hotel's spacious rooms that comfortably accommodate families, including those with young children. Despite a few mentions of slightly cramped quarters for larger families, the hotel offers family rooms with large beds, ensuring a cozy stay.
The hotel's family-friendly atmosphere is evident through its kid-friendly amenities and activities. Parents appreciate the availability of baby equipment, such as baby beds, strollers and diaper holders, which makes traveling with infants much easier. Additionally, children have enjoyed delightful offerings at breakfast, including kid-friendly food options and special meals catered to their tastes.
Guests commend the hotel's efforts to make family stays enjoyable and convenient. The presence of family-friendly spaces, like a cozy lobby and a library featuring children's books, adds to the welcoming environment. The supportive and polite staff, such as Ms. Ishikawa, are frequently noted for their excellent service, particularly towards families.
The hotel's thoughtful gestures, like providing birthday cards and dessert plates for children's birthdays, have left a lasting impression on guests. This attention to detail extends to practical aspects as well with convenient facilities for families, such as good sound insulation, which ensures a restful stay.
Located in a family-friendly area close to shopping districts, the hotel further enhances its appeal by offering an easy-to-navigate environment, suitable for families with both young children and elderly members. Overall, Hotel THE FLAG Shinsaibashi is highly recommended for family getaways, promising a comfortable and memorable stay in Osaka.
3 Star
HOTEL THE FLAG Shinsaibashi, despite its three-star rating, provides an experience that many guests feel exceeds expectations for its category. Its modern and super clean decor creates a contemporary and inviting atmosphere. The rooms are spotless and the entire property is well-maintained, contributing to the hotel's overall comfortable environment. Guests consistently mention the affordable prices, which offer great value for money with some remarking that the hotel feels more like a four or even five-star establishment.
The hotel's facilities and service stand out as a highlight, boasting high-quality service reminiscent of higher-rated hotels. Ample sitting space and a dedicated coffee area with a coffee machine add to the convenience and comfort of the guests. The hotel's breakfast service has also been noted as being particularly impressive for a three-star hotel.
However, a few minor issues were noted, such as smaller hallways in standard rooms and less effective soundproofing. Despite these drawbacks, the general consensus is that the overall accommodation experience at HOTEL THE FLAG Shinsaibashi is very good and the excellent property and staff more than compensate for any minor shortcomings.
With its conducive mix of comfort, modernity and exceptional value for money, HOTEL THE FLAG Shinsaibashi is frequently described as offering much more than what its three-star rating suggests.
Business
HOTEL THE FLAG Shinsaibashi is well-regarded for its facilities and services tailored for business travelers. The location is notably advantageous, being centrally situated in the Shinsaibashi business district, providing easy access to major business centers and making it convenient for business meetings and transport. The hotel boasts a well-equipped business center and offers productive facilities that include spacious office-style desks and comfortable work areas both in the rooms and the lobby.
The staff is praised for their proficiency in English and their helpful, friendly demeanor, ensuring smooth communication. The lobby serves as a peaceful and spacious area for work, complete with free coffee, a small library and different work tables, creating a pleasant atmosphere for business tasks. Meeting rooms are available for professional use, along with early check-in options catering specifically to business needs.
Other amenities include coin-operated laundry facilities—albeit with explanations in English only—conveniently located in the hotel. The hotel also offers free WiFi, ideal for work sessions and a complimentary breakfast, which is an appreciated perk.
Overall, the hotel is described as a very corporate, business-friendly environment with well-maintained facilities. It provides a restful place to relax and work, making it perfect for business travelers.
Accessible
HOTEL THE FLAG Shinsaibashi boasts a conveniently central and accessible location in Osaka, making it an excellent choice for travelers with disabilities. The hotel is just a five-minute walk from the Shinsaibashi and other nearby metro stations, providing easy access to public transportation. The proximity to subway stations and bus stops enables guests to navigate the city with ease, reaching popular tourist destinations such as Dotonbori and the Gion district effortlessly.
The hotel itself is designed with accessibility in mind. It features wheelchair-accessible facilities, including entrances and rooms specifically tailored for disabled visitors. All floors are reachable via elevators and the presence of escalators near station exits further enhances mobility. Additionally, the rooms are spacious enough to accommodate bulky luggage, making it easier for guests to settle in comfortably.
Not only is HOTEL THE FLAG Shinsaibashi modern and newly renovated, but it also offers thoughtful amenities such as a free 24-hour coffee machine, ensuring a well-rounded and pleasant stay. The attentive and accommodating staff, who speak English proficiently, add to a welcoming atmosphere, further enhancing the guest experience.
In summary, HOTEL THE FLAG Shinsaibashi stands out for its strategic location and well-thought-out accessibility features, providing a comfortable and convenient stay for all guests, including those with special needs.
No, HOTEL THE FLAG Shinsaibashi doesn't have any pool.
No, a spa isn't available at HOTEL THE FLAG Shinsaibashi.
No, HOTEL THE FLAG Shinsaibashi doesn't allow dogs.
No, parking facilities aren't available at HOTEL THE FLAG Shinsaibashi.
No, HOTEL THE FLAG Shinsaibashi doesn't have a gym.