Osaka34.73195100,
135.49789200,
7-5-15 Nishinakajima, Yodogawa-ku(Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsFour Points Flex by Sheraton Shin Osaka consistently receives positive feedback from guests, largely owing to its superb location, cleanliness and excellent staff service. The hotel is praised for its proximity to Shin-Osaka Station, making it an ideal hub for both local and regional travel. This prime location offers convenient access to JR train tracks, Osaka Metro lines and nearby amenities such as convenience stores and dining options. Guests find the ease of transferring between transportation modes, including the Shinkansen and Midosuji Line, significantly enhances their overall travel experience.
Guests are generally satisfied with the breakfast and dinner options. The breakfast, served at Yayoiken, offers both Japanese and Western-style meals that are delicious and balanced. Despite some feedback about limited variety, the majority find it enjoyable and cost-effective. For other meals, Yayoi on the ground floor is well-received for its affordable and quality dishes, adding an extra layer of convenience with multiple dining options including Yoshinoya and nearby eateries offering local delicacies.
The rooms, although compact, are frequently highlighted for their cleanliness, comfort and well-equipped nature, making them suitable for solo travelers or short stays. The housekeeping team is commended for their consistent effort to maintain high standards of cleanliness. Minor issues such as occasional odors or small sizes are generally overlooked in light of the overall comfort and functionality. The beds provide a decent level of comfort, though there are mixed opinions on mattress firmness and pillow sizes.
The staff at Four Points Flex by Sheraton Shin Osaka are universally praised for their friendliness and efficiency, greatly contributing to a welcoming and pleasant atmosphere. From housekeeping to front desk services, staff members are noted for their courtesy and professionalism, ensuring guests feel valued and well-served.
High-speed free Wi-Fi is another notable amenity that enhances guests' stay, though some report inconsistencies in signal strength across different areas of the hotel. Nonetheless, the positive aspects such as the speed and complementary nature of the service are appreciated.
Despite the hotel not being fully barrier-free, its overall accessibility is positively regarded due to its strategic location near major transportation hubs. Challenges like stairs and occasional slow elevators are mentioned but do not heavily detract from the overall positive experience.
Summarizing, Four Points Flex by Sheraton Shin Osaka offers a high level of comfort and convenience with its location, cleanliness and commendable staff service making it a strong choice for budget-conscious travelers and those seeking a reliable, well-located hotel in Osaka. Show more
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Accessible Hotel
3-Star Hotel
Room Types
Single Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit offers 1 bed.
Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.
Single Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Twin Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit offers 2 beds.
Double Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Four Points Flex by Sheraton Shin Osaka boasts a highly favorable location, consistently praised by visitors for its proximity to Shin-Osaka Station, making it an excellent hub for exploring the city and beyond. The hotel is just a short walk—often cited as being about 2-7 minutes—from both the JR train tracks and the Osaka Metro lines. This prime position offers travelers unparalleled convenience for accessing public transportation, whether heading to Kyoto, Nara or other key destinations.
Guests also appreciate the nearby amenities, including convenience stores like Family Mart and 7-11 and a range of dining options. Reviews highlight the ease of transition from the train station to the hotel, emphasizing its optimal placement for quick transfers, including access to the Shinkansen for longer trips and the Midosuji Line for local travel. Despite some occasional minor navigational challenges, the general consensus is that the hotel’s location significantly enhances the overall travel experience.
The combination of a superb location, clean facilities and friendly staff makes Four Points Flex by Sheraton Shin Osaka a smart choice for both business and leisure travelers looking for convenient and comfortable accommodation.
Breakfast
Four Points Flex by Sheraton Shin Osaka offers a breakfast service that has garnered mixed yet predominantly positive feedback from its guests. The breakfast is served at Yayoiken, a restaurant conveniently located on the first floor, offering a choice between Japanese and Western-style set meals. Many guests praised the meals for being delicious, well-balanced and satisfying.
Healthy options and the early service time starting at 6:30 AM were additional perks noted by several reviewers, making it ideal for travelers with busy schedules. The price of the breakfast, often included in the room rate, was also highlighted as cost-effective. Guests appreciated the spacious and pleasant dining atmosphere, which is in contrast to typical fast-food venues like Yoshinoya.
However, not all feedback was positive. Some guests noted that the breakfast selection was limited and repetitive with the same choices being offered daily. The lack of variety in bread and croissants was pointed out and a few reviewers felt the quality did not meet European continental standards. Additionally, the service could improve, as one guest mentioned the tables were not wiped clean.
Overall, while some areas need enhancement, the majority of guests found the breakfast at Four Points Flex by Sheraton Shin Osaka enjoyable and a good value.
Dinner
Four Points Flex by Sheraton Shin Osaka has garnered positive feedback for its dining options, primarily due to the convenience and quality of the restaurant offerings. The hotel features a restaurant named Yayoi on the ground floor, which serves both affordable and delicious meals for lunch and dinner. Guests have expressed satisfaction with its friendly pricing and wide selection of dishes. The restaurant is highlighted as a valuable spot for all meals, featuring good value for money and convenient dining right under the hotel.
The presence of multiple dining options on the first floor, including the popular Yayoi-ken and a Yoshinoya restaurant, adds to the convenience for guests. Other nearby eateries offering ramen, shabu-shabu and takoyaki also contribute to a delightful culinary experience in the area. The attached restaurant, Daotoya, has also been positively received, enhancing the dining experience for hotel guests.
The hotel's good location is further complemented by nearby izakayas, known for their enjoyable atmosphere and tasty offerings, making dining a seamless and enjoyable experience for visitors staying at Four Points Flex by Sheraton Shin Osaka.
Rooms
The rooms at Four Points Flex by Sheraton Shin Osaka received numerous positive remarks from guests, particularly highlighting their cleanliness, comfort and functionality. Many reviews noted that the rooms were meticulously clean, which contributed to a pleasant and orderly atmosphere. Despite being described by some as compact or small, the rooms were deemed well-equipped and perfectly suited for solo travelers or short stays.
Several guests mentioned the adequacy of room size, especially praising the layout and the efficient use of space. The beds and amenities provided were comfortable, making the rooms satisfactory for restful sleep. A particular highlight was the ample cleanliness and maintenance of both the rooms and washrooms, adding to the overall comfort.
Although there were occasional comments about the rooms being small or having minor issues like a slight odor or insufficient heating control, these were often overshadowed by the appreciation for the room's neat and functional setup. The convenience of the room’s location near the station, its quiet ambiance and the satisfactory view from the windows were frequently noted as positive aspects.
Some reviews suggested that the rooms could benefit from a refresh or minor cleaning enhancements, but overall, the feedback emphasized the rooms' spaciousness, cleanliness and suitability for a comfortable stay. The room lighting system, security measures and general amenities contributed to a very positive impression.
In summary, guests found the rooms at Four Points Flex by Sheraton Shin Osaka to be clean, comfortable and sufficiently equipped for a convenient and pleasant stay, especially for solo travelers or short visits.
Beds
The bed situation at Four Points Flex by Sheraton Shin Osaka drew mixed reactions from guests but largely trended positive. Many appreciated the comfortable mattresses and found them suitable for a good night's sleep. Cleanliness was frequently mentioned with several noting that the bedding and towels were really clean. However, a few reviews pointed out issues with duvet covers and bedspreads not being adequately clean and some noted a rough or dusty appearance.
For travelers sharing a bed, a recurring comment was that the beds are somewhat small and narrow for two adults, sometimes resulting in an uncomfortable sleep. Guests also mentioned that the beds positioned against the wall made it difficult for two people to sleep comfortably, although the spaciousness of some beds was appreciated.
The firmness of the beds was a split point with some finding it just right while others felt it was too hard. Pillows received mixed reviews as well with a number of guests mentioning that pillows were too high or hard, while a few others found them too small.
Despite these critiques, the comfortable size and mattress quality of the beds were consistently praised, making the beds a highlight for many who stayed at Four Points Flex by Sheraton Shin Osaka.
Cleanliness
Four Points Flex by Sheraton Shin Osaka stands out for its exceptional cleanliness and well-maintained environment. Guests consistently praise the hotel for its spotless rooms and facilities, noting that everything is tidy and orderly. The housekeeping team receives high marks for their consistent effort, ensuring rooms are cleaned daily to a high standard. The hotel's new and clean amenities, including comfortable and well-equipped rooms, contribute to a sense of cleanliness that permeates the entire property. Conveniently located near Shin-Osaka Station, the hotel offers a quiet atmosphere and beautiful interiors, making it a comfortable and convenient choice for travelers. Although there were minor issues such as occasional musty smells in bathrooms and a few isolated instances of stains, these did not significantly detract from the overall cleanliness and guest satisfaction. The friendly and helpful staff, in combination with the hotel's excellent cleanliness and amenities, make Four Points Flex by Sheraton Shin Osaka a highly recommended option for visitors seeking comfort and reliability.
Staff
The staff at Four Points Flex by Sheraton Shin Osaka received overwhelmingly positive feedback from guests, often being praised for their friendliness, helpfulness and polite demeanor. Numerous reviews highlighted the front desk and reception staff, noting their courteous behavior and efficiency during check-in and check-out processes. Guests appreciated the quick and smooth service, particularly when it came to accommodating sudden requests or solving various issues.
The positive interactions extended beyond the front desk with guests complimenting the housekeeping staff for their polite and welcoming attitude. The staff's ability to assist with practical needs, such as booking taxis to Osaka Itami, was also frequently mentioned and appreciated. Many guests felt well taken care of, noting the staff's readiness to respond to their needs with kindness and professionalism.
Overall, the reviews suggest that the staff contribute significantly to the hotel's comfortable and pleasant atmosphere, making guests feel valued and well-served during their stay.
Wi-Fi
Four Points Flex by Sheraton Shin Osaka boasts several positive aspects, particularly its high-speed wifi, which many guests have praised as fast and a great value for the price, enhancing overall cost-performance. The internet environment is acknowledged as very good by some travelers, who appreciate the fast and free connection. Additionally, the hotel's location near a metro station adds to its convenience.
However, there are notable inconsistencies in the Wi-Fi service. Some guests report that the communication speed significantly differs across rooms with experiences ranging from poor, unstable connections to comments about weak or non-existent Wi-Fi signals. In certain areas, the Wi-Fi connection weakened occasionally or failed to connect altogether, making tasks like watching videos challenging for some visitors. Despite these drawbacks, the complementary nature of the service alongside other amenities like free water suggests that Four Points Flex by Sheraton Shin Osaka still offers competitive value.
3 Star
For travelers on a budget, Four Points Flex by Sheraton Shin Osaka provides a commendable choice with a high cost-performance ratio. Guests consistently praise it for being reasonably priced and reliable with affordable room costs that offer great value. The location is a notable highlight, being conveniently close to the station, which facilitates easy access.
Visitors find the rooms to meet standard expectations, offering all necessary amenities for a three-star hotel. The accommodations, while facing train tracks, maintain a sense of calm and noise levels are not bothersome. Rooms are described as decent and spacious with comfortable beds contributing to a satisfactory stay, especially for short visits like three nights.
Cleanliness is another positive aspect, ensuring a pleasant stay in a well-maintained environment. Although the air conditioning is reportedly limited to cooling, drying and ventilation, it operates as expected, providing adequate comfort. Overall, the hotel accomplishes the job for its price, delivering a satisfactory experience with a blend of reasonable rates, standard services and excellent location.
Accessible
UNIZO INN Shin-Osaka offers excellent accessibility for travelers, particularly due to its close proximity to key transportation hubs like the Shin-Osaka station, metro and Shinkansen Station. This convenient location makes it very accessible for both planned visits and last-minute stays. The hotel’s entrance and signages are designed to be easily noticeable, aiding guests in finding their way without difficulty, even when carrying a lot of luggage.
However, the hotel is not barrier-free and involves many stairs from the station, which may pose a challenge for some guests. The elevators, which require a key for operation, provide extra security but have been noted to take a while to arrive, particularly affecting those on higher floors. Despite this, the hotel's vicinity to the transportation infrastructure and major JR stations received high praise for the convenience it offers.
While some guests experienced communication troubles at the reception due to the lack of English-speaking staff, others appreciated the hotel's capacity to accommodate sudden stays and late check-in requests. For those who can navigate these minor hurdles, UNIZO INN Shin-Osaka presents a conveniently located and accessible option for travelers visiting the area.
No, Four Points Flex by Sheraton Shin Osaka doesn't have any pool.
No, a spa isn't available at Four Points Flex by Sheraton Shin Osaka.
No, Four Points Flex by Sheraton Shin Osaka doesn't allow dogs.
No, parking facilities aren't available at Four Points Flex by Sheraton Shin Osaka.
No, Four Points Flex by Sheraton Shin Osaka doesn't have a gym.