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ANA Crowne Plaza Osaka, an IHG Hotel

Osaka , Kita-ku Dojimahama 1-3-1 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe ANA Crowne Plaza Osaka, an IHG Hotel, is highly praised by guests for its prime location in the center of Osaka's entertainment district and close proximity to the train station. The breakfast experience is also highly regarded with guests enjoying the variety and quality of food, as well as the COVID-19 safety measures implemented by the hotel. The spacious and modern rooms are clean and comfortable with high-quality fixtures in the bathroom and a luxurious feel. The staff is accommodating and helpful with guests appreciating their friendliness and professionalism. The beds are also praised for their quality and comfort with some guests having a great night's sleep. Overall, guests can expect a comfortable and hygienic stay at the ANA Crowne Plaza Osaka.
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Categories

Luxury Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes

Name of the pool: Santeloi

Location of the pool: Indoor pool

Are there written rules guests should follow before entering the pool? Yes

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Club Modern Double Room - Non-Smoking Spacious rooms on the top floors with Club Lounge access. Air-conditioned, non-smoking rooms with comfortable colours and soft lighting. All rooms include a minibar and a flat-screen TV. Complimentary breakfast is served at the club lounge. Breakfast will be charged separately for the extra person / child.

Room Selected at Check-in (No choice of bed/smoking preference) Rooms will be assigned to guests upon arrival. Room types and smoking preference are subject to availability and cannot be guaranteed. Bedding type will either be 1 small double bed or 2 twin beds. Air-conditioned room with calming colours and soft lighting. All rooms include a minibar and a flat-screen TV.

Business Room (No choice of smoking preference) The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

Standard Single Room - Non Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room offers air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Standard Single Room - Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Double Room with Small Double bed - Non Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 1 bed.

Standard Modern Twin Room - Non Smoking The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The double room offers a safe deposit box, an electric kettle, a carpeted floor, pajamas and a flat-screen TV with satellite channels. The unit has 2 beds.

Standard Modern Double Room - Non Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

Standard Superior King Room - Non Smoking The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Standard Superior Twin Room - Non Smoking The spacious twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Standard Double Room with Small Double Bed - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

Standard Modern Twin Room - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 2 beds.

Club Floor Room Selected at Check-in (No choice of bed/smoking preference) This twin/double room features a sauna. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious twin/double room features air conditioning, executive lounge access, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Premium Queen Room with Lounge Access The sauna is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room features air conditioning, executive lounge access, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Premium Double Room with Two Double Beds - Non-Smoking This triple room's standout feature is the sauna. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious triple room offers air conditioning, executive lounge access, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

About ANA Crowne Plaza Osaka, an IHG Hotel

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Guest Reviews

7.6

Good

Location

The location of ANA Crowne Plaza Osaka, an IHG Hotel, is a strong advantage according to guest reviews. It is relatively close to the train station, making transportation convenient. The hotel is located at the center of Osaka in the midst of the city's entertainment district and is also near the popular area of Shinsaibashi. The location is also described as excellent and very convenient with a convenience store nearby. Although the hotel may be a bit far from some shopping and dining areas, it is still considered a prime location for both transportation and sightseeing. Overall, the hotel's location is highly praised by guests for its accessibility and central position.

Breakfast

Guests who stayed at ANA Crowne Plaza Osaka, an IHG Hotel, enjoyed the breakfast experience during their stay. Many of the guests regarded the breakfast as very good, awesome and delicious. The buffet breakfast was especially appreciated for its variety and quality of food. The hotel's organic hair and body care products provided by Antipodes brand were also praised by one guest. The hotel offered two locations for breakfast, both offering tasty options. Additionally, the COVID-19 safety measures implemented by the hotel for breakfast were well received by guests. Only a few guests remarked that the hotel could improve by increasing the western breakfast options. Overall, most guests felt that the breakfast was excellent and a good value included in the room rate.

Rooms

The ANA Crowne Plaza Osaka, an IHG Hotel, offers guests spacious and modern rooms that are clean and comfortable. The fixtures in the bathroom are of high quality and the city view from some rooms is a nice bonus. Amenities such as slippers, pajamas and a bathtub are also available. Although some guests noted that the room furniture is outdated, overall, the rooms have a luxurious feel without feeling cheap. The staff is accommodating and some guests were even upgraded to a better room. However, some guests mentioned that the rooms can feel cramped and are showing signs of age. Additionally, some reported issues with noise from neighboring rooms and a slightly inconvenient location relative to the train station. Nonetheless, guests appreciate the cleanliness and spaciousness of the rooms overall.

Beds

After looking at various guest reviews at ANA Crowne Plaza Osaka, it seems as though many guests enjoyed their beds during their stay. The quality and comfort of the beds were praised by many with some guests stating that they had a great night's sleep on the soft and comfortable mattresses. The only negative comments were about the pillows being too soft or uncomfortable. However, some guests noted that the additional sofa bed was too soft and one mentioned that the bed was too narrow. Overall, guests seemed satisfied with the quality and comfort of the hotel beds during their stay.

Cleanliness

Guests rave about the cleanliness of the ANA Crowne Plaza Osaka with many praising the efficient and professional staff and housekeeping team. The rooms are spacious and immaculately clean with guests appreciating extra measures such as the provision of hand sanitizer. Although some have commented on the hotel's older design, they agree that overall it is well-maintained and clean. Some guests have reported minor issues with cleanliness, such as hair in the bathroom, but these seem to be rare exceptions rather than the norm. Overall, guests can expect a comfortable and hygienic stay at the ANA Crowne Plaza Osaka.

Staff

If you're looking for a hotel with helpful staff, look no further than ANA Crowne Plaza Osaka, an IHG Hotel. Almost all reviews mention the staff in a positive light - from their friendliness and professionalism, to their courteous and efficient service. The front desk staff particularly received high praise for their helpfulness and kindness, though a few reviewers noted some inconsistency in their quality of service. Nevertheless, the staff's responsiveness to requests and ability to accommodate last-minute needs left guests feeling satisfied with their stay. Overall, guests found the staff to be a highlight of their experience at this hotel.

Yes, ANA Crowne Plaza Osaka, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at ANA Crowne Plaza Osaka, an IHG Hotel.

No, ANA Crowne Plaza Osaka, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at ANA Crowne Plaza Osaka, an IHG Hotel.

Yes, ANA Crowne Plaza Osaka, an IHG Hotel has a gym.

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