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Hotel Genziana

Ortisei , Via Rezia 111 (Show on Map)

9.3

Excellent

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1 room2 guests 1 room, 2 guests

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Info Situated in the heart of Val Gardena, Hotel Genziana offers guests an unforgettable experience in the picturesque town of Ortisei. This superior 4-star hotel combines modern and traditional elements, providing easy access to the central pedestrian mall, art exhibits, museums and traditional events. Guests also have access to top-notch mountain excursions and ski centers in the Dolomites.

Hotel Genziana ensures a memorable stay with various amenities, such as excursions, fitness facilities, summer and winter sports options, an enclosed swimming pool, whirlpool tubs, a Finnish sauna, grotto steam bath, Kneipp bath and a cabin with heat lamps. The charming village of Ortisei, known for its lively pedestrian area and wood carvers, offers shopping opportunities and serves as a popular meeting point. Hotel Genziana caters to families with a playground, playroom and various games, making it an ideal destination for a memorable holiday in the Dolomites.

Summary of reviewsHotel Genziana is a centrally located property that offers guests a fantastic location in the heart of Ortisei. The hotel is conveniently located next to the bus stop and within walking distance to everything, including chair lifts, bars and restaurants. The breakfast at Hotel Genziana is amazing with a wide variety of delicious options available. The dinner is exceptional with a five-course menu that changes daily and an extensive wine list. The rooms are spacious, clean and comfortable with modern furnishings and conveniences. The staff is incredibly friendly, professional and attentive, going above and beyond to ensure their guests have an amazing experience. The spa offers a variety of great amenities, including an outside whirlpool, sauna, Turkish bath, indoor pool and jacuzzi. The parking situation is highly praised by guests with on-site parking located under the building. Overall, guests have reported positive experiences with the cleanliness organization, courtesy and attention to detail throughout the property.
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Hotel with Spa

The Hotel Genziana's spa is a place of rest and relaxation in the South Tyrolean Dolomites. The wellness and beauty area offers a range of treatments, massages, and wellness applications. Guests can take a refreshing dip in the indoor and outdoor pools, sweat in the Finnish sauna, the steam cave, the Kneipp basin, and the infrared cabin. The beauty department offers sensual treatments, flower baths, massages, and Tyrolean hay baths. The spa also offers private spa experiences for couples. Escape the everyday and rejuvenate your body, mind and soul at the Hotel Genziana's spa.

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Room Types

Classic Double or Twin Room This room features an LCD TV with satellite channels, a minibar and balcony. Floors are wooden or carpeted. Please specify bed preference when booking. This room cannot accommodate extra beds.

Superior Double or Twin Room The superior is a larger room with a living area. It features an LCD TV with satellite channels, a minibar and balcony. Some of these rooms are suitable for disabled guests and feature a bath. The other rooms have a shower. Please specify bed preference when booking.

Suite The suite is set on the top floor and offers a balcony with views of the mountains. It features a bedroom and separate living room and 2 bathrooms, 1 with a bath, the other with a shower.

Single Room This room is spacious and features a double bed. It also includes a minibar and an LCD TV with satellite channels.

Junior Suite Guests will have a special experience as this suite features a fireplace. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a bidet and a hairdryer. The suite offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 3 beds.

About Hotel GenzianaNestled in the heart of Val Gardena, Hotel Genziana boasts a privileged position and a cozy, unforgettable atmosphere in the picturesque town of Ortisei. This exclusive, superior 4-star hotel, completely renovated in 2013, offers guests a unique blend of modern and traditional settings with elegant lines, bright furnishings, wood, fire and stone. Overlooking the traditional center of Ortisei, Hotel Genziana is perfect for those who enjoy strolling through the central pedestrian mall, visiting art exhibits and museums, and attending traditional events in the Val Gardena region. For guests who prefer outdoor activities, the hotel provides easy access to some of the finest mountain excursions and ski centers in the Dolomites.

Hotel Genziana offers a range of services to ensure a memorable and relaxing stay for its guests. Visitors can take advantage of excursions, fitness facilities and various summer and winter sports options. Additionally, guests can unwind in the enclosed swimming pool, internal and external whirlpool tubs, Finnish sauna, grotto steam bath, Kneipp bath and cabin with heat lamps. The hotel's commitment to providing a perfect blend of relaxation and adventure is evident in the variety of included services.

The charming village of Ortisei is renowned for its lively pedestrian area, featuring works by famous wood carvers from the Val Gardena region. In addition to offering numerous shopping opportunities, the village serves as a popular meeting point for tourists and locals alike. Hotel Genziana also caters to families, providing a small playground in the garden, a playroom for kids with table tennis, table football, a climbing wall and a computer with a touch screen and various games. With its combination of elegance, tradition and fun, Hotel Genziana is an ideal destination for a memorable holiday in the Dolomites.

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Guest Reviews

9.3

Excellent

Location

Hotel Genziana is the perfect choice for anyone looking for a great location in the heart of Ortisei. Guests can enjoy stunning views and easy access to all the attractions the area has to offer. The hotel is conveniently located next to the bus stop and within walking distance to everything. Visitors can easily access the chair lifts, bars and restaurants and are only 10 feet from the pedestrian area. The hotel's central location is a definite highlight of a stay here with guests commenting that it is in the perfect position for any type of excursion. Additionally, the hotel is situated within close proximity to a funicular and the underground parking makes it an ideal choice for those with their own vehicle. With so much on offer, it's no wonder guests describe the location of Hotel Genziana as 'amazing', 'excellent' and 'ideal.'

Breakfast

The breakfast at Hotel Genziana has received overwhelmingly positive reviews from guests who describe it as amazing, fantastic and excellent. There are delicious options available with a wide variety to choose from including cold cuts, bread, fresh fruits and juices. Guests highly recommend the breakfast with good coffee and lively dinner options. The breakfast is reasonably priced and includes quality options for all tastes. In different languages, guests rave about the quality and selection, calling it "אוכל טוב", "ottima colazione", "Das Essen ist außergewöhnlich gut" and "Colazione super". The buffet is well-organized with staff showing courtesy and cleanliness. Overall, guests say that the breakfast at Hotel Genziana is one of the best they have had at a hotel and highly recommended it.

Dinner

Hotel Genziana boasts a truly exceptional dining experience with their five-course dinner menu that changes daily, offering guests fantastic value for only 25 EUR per meal. The half-board option is strongly recommended, as it is a great deal and includes a fresh salad and fruit bar. The restaurant has a lively atmosphere and serves dishes that are well-crafted and delicious. The menu also includes an extensive wine list with Italian and French wines to suit every taste. Guests highly recommend the dinner and praise the chef for creating truly special meals. Overall, the dining experience at Hotel Genziana is one of its main highlights and should not be missed.

Rooms

Hotel Genziana is a beautiful and centrally located property that offers guests a variety of room options that are spacious, clean and comfortable. Rooms feature modern furnishings and conveniences like large windows, balconies with pretty views and wooden elements. While some rooms may show slight signs of wear, they are always well-maintained and cared for. Guests can expect to enjoy comfortable beds, roomy interiors and plenty of amenities that will make them feel at home. The staff is dedicated to providing top-notch service and guests consistently praise the cleanliness and attention to detail throughout the property.

Cleanliness

If you're looking for a nice and clean hotel in Italy, look no further than Hotel Genziana. The property is known for its very clean rooms with large and comfortable beds. Everything is perfectly clean and well-maintained with excellent service and a friendly and caring staff. Guests have noted the cleanliness and hygiene in every area with the rooms always kept clean and tidy. The organization, courtesy and cleanliness stand out in this hotel, making it a great choice for anyone looking for a pleasant stay in a clean and well-cared for environment.

Staff

The staff at Hotel Genziana are described as incredibly friendly, professional and attentive, going above and beyond to ensure their guests have an amazing experience. Many guests mention how the staff remembered their names and treated them as special guests throughout their stay. The check-in staff, bartender and excursion guide Lukas were particularly highlighted for their friendliness and helpfulness. The service provided by the staff is exceptional and many guests note that they are always willing to help and answer any questions. The hotel's guests appreciate the kindness and courteousness of the staff and they find them to be incredible and exceptional. Overall, guests have reported that interactions with the staff were positive, professional and welcoming.

Spa

Hotel Genziana is the perfect destination for those seeking relaxation and wellness. The exceptional spa offers a variety of great amenities, including an outside whirlpool, sauna, Turkish bath, indoor pool and jacuzzi. The spa's zona relax is perfectly clean and well-maintained, providing a serene and welcoming atmosphere. Guests can enjoy complimentary guided excursions during their stay. The spa surprised guests with its impressive facilities, including an outdoor jacuzzi, sauna, Turkish bath, indoor jacuzzi, covered pool and more, all included in the stay price. The spa is very inviting thanks to its cozy and intimate setting, combined with the warm professionalism of the staff. Overall, the spa at Hotel Genziana offers a fantastic wellness experience worthy of any traveler's visit.

Pool

Hotel Genziana has both indoor and outdoor pools, which guests have praised for their great temperature. The indoor swimming pool and open air pool have received positive reviews, though some guests were disappointed that the pool closed too early. The heated pool and spa have been popular with guests with one commenting that it was lovely to go back to at the end of the day. Some guests particularly loved the outdoor hot tub. However, one guest noted that the underground pool had a very slippery floor surrounding it. Overall, guests have enjoyed the hotel's pool facilities with one guest describing the outdoor heated pool as "beautiful." The hotel also has a spa and Jacuzzi, as well as a lovely garden where guests can enjoy a heated pool with hydro massage.

Parking

The parking situation at Hotel Genziana is highly praised by guests. With on-site parking located under the building, guests can easily leave their car parked after check out. The parking space is good, making for easy parking. A few guests suggest that the parking fee should be included in the room rate, but overall guests appreciate the convenient, underground parking for a fee of 7€ per day.

Yes, Hotel Genziana has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Hotel Genziana.

No, Hotel Genziana doesn't allow dogs.

Yes, parking facilities are available at Hotel Genziana.

Yes, Hotel Genziana has a gym.

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