Accessible HotelThis hotel provides wheelchair access and has facilities for disabled guests, including accessible bathrooms and toilets. It offers a lift and is located within walking distance of the lake and old town.
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Summary of reviews related to the 'Accessible' categorySwiss Night by Fassbind is situated in an ideal location; it's right in the heart of the city but resides in a quieter area, providing a peaceful retreat. The hotel's accessibility is generally well-received with easy access to city services like trams and buses that are just a few minutes away, making it simple for guests to navigate the city.
Customer service at the hotel is exceptional; the front desk staff are notably helpful and friendly, both during check-in and check-out. Accessibility arrangements have been thoughtfully implemented, featuring elements like ramps for wheelchair users and elevators, despite them being a bit small for strollers.
The hotel is easily reachable by car and is just three tram stops away from the main train station, adding to its convenience. Room requests are promptly accommodated and the facility is described as clean and well-designed. However, it should be noted that not all rooms are equally accessible, particularly those with sloped ceilings.
Overall, Swiss Night by Fassbind is praised for its good accessibility planning and efficient service, though certain areas may pose challenges for some disabled guests.
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