Sorell Hotel Zürichberg

Zurich 47.38253700, 8.56697300 , Orellistrasse 21 (Show on Map)
8.7
Very Good


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Summary of reviewsSorell Hotel Zürichberg provides an exceptional retreat with a unique blend of natural beauty and urban convenience. Nestled amidst lush forests on the picturesque Zürichberg, the hotel offers stunning panoramic views of Lake Zurich, the city and the Alps. Its serene environment is perfect for leisurely walks and forest hikes, while excellent public transportation ensures easy access to Zurich's vibrant city center and popular attractions like the Zurich Zoo.

The hotel's breakfast experience is highly praised for its outstanding variety, quality and service. Guests enjoy a generous buffet featuring high-quality local produce, freshly prepared egg dishes and excellent coffee, all enhanced by breathtaking views from the terrace. The dinner experience is equally delightful with high-quality food, including vegan options and exceptional service. The chalet's cheese fondue and the cozy, elegantly decorated restaurant add to the memorable dining experience, especially on the terrace with views of the lake.

Rooms at Sorell Hotel Zürichberg are consistently praised for their spaciousness, cleanliness and modern decor. Guests appreciate the well-appointed family rooms with stunning views and amenities like Nespresso machines, bathrobes and thoughtful touches such as chocolates and toys for children. The hotel's commitment to cleanliness is evident with spotless rooms and well-maintained facilities frequently highlighted.

The staff's friendliness and helpfulness enhance the hotel's welcoming atmosphere with many guests noting their courteous and professional demeanor. The Wi-Fi is generally reliable and free, though some areas may experience connection issues. Parking facilities are convenient and cost-effective with ample underground spaces and EV chargers, though the charging process can occasionally be complex.

Families find the hotel particularly appealing, thanks to its family-friendly environment, spacious rooms, child-centric amenities and proximity to the Zurich Zoo. The presence of a playground and family-oriented dining options further enhance the experience. Beds are generally comfortable, ensuring a restful night's sleep despite occasional minor complaints about pillows and firmness.

Overall, Sorell Hotel Zürichberg impresses with its exceptional location, high-quality dining, comfortable and well-appointed rooms, rigorous cleanliness standards and attentive staff. It is highly recommended for travelers seeking a blend of luxury and natural beauty, as well as families looking for a memorable stay in Zurich.
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Hotel Taking Steps Towards Sustainability
Holding an Ibex Fairstay certification, this hotel sources vegetables locally from a partner farm ('Slow Grow'). It provides electric vehicle charging stations powered by 100% renewable energy, aligning with sustainable transport options.

Family Friendly Hotel
Sorell Hotel Zürichberg provides a tranquil setting with beautiful views. Its family-friendly amenities and spacious rooms make it a comfortable choice for families seeking a peaceful getaway.

Hotel with Parking
Though a little outside the immediate Langstrasse area, Sorell Hotel Zurichberg features parking. It offers both indoor and outdoor parking options, ensuring guest convenience.

EV charging stations  


Hotel with EV Charging Stations
This hotel features an electric vehicle charging station among its facilities. It is located near Zoo Zurich and offers amenities like a restaurant and bar.

4-Star Hotel
Located on Zürichberg, this design hotel offers a quiet location with views overlooking Zurich and Lake Zurich. The serene setting and comfortable accommodations provide a relaxing retreat away from the city's hustle.

Luxury Hotel

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Superior Single Room with Lake View Rooms facing the lake with a B&O TV and a Nespresso coffee maker.

Standard Single Room Exclusively furnished rooms facing the forest, with a B&O TV and a Nespresso coffee maker.

Standard Twin Room with Balcony Exclusively furnished rooms facing the forest, with a B&O TV and a Nespresso coffee maker.

Double Room with Christmas Package Comfortably decorated Christmas Room with homemade mulled wine, Dried fruit and Christmas biscuits in the room, Sorell Breakfast, Late Check-out until 14.00 hrs and Christmas tips from Sorell hosts. The rooms are decorated in corporation with our partner Livique.

Economy Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Superior Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views.

Deluxe Twin Room with Lake View Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as lake views.

Standard Family Room Featuring free toiletries and bathrobes, this family room includes a private bathroom with a hairdryer and slippers. The family room features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
Sorell Hotel Zürichberg offers a truly enchanting retreat nestled amidst nature while still being conveniently close to Zurich's vibrant city center. Its picturesque location on Zürichberg provides guests with breathtaking panoramic views of Lake Zurich, the city and the Alps, making it an ideal spot for those seeking tranquility coupled with accessibility. The hotel is surrounded by lush forests, offering a serene environment perfect for leisurely walks and forest hikes.

Despite its secluded feel, the hotel maintains excellent connections to public transportation with a tram stop just a short walk away, allowing easy access to central Zurich in about 15 minutes. Additionally, the proximity to popular attractions such as the Zurich Zoo makes it a convenient choice for families and nature enthusiasts alike.

The hotel's hilltop position ensures stunning vistas from every angle, whether enjoying breakfast on the terrace or relaxing in one of the well-appointed rooms. The combination of beautiful, quiet surroundings and modern amenities makes it a perfect blend of comfort and nature.

Overall, Sorell Hotel Zürichberg stands out for its exceptional location, offering a peaceful retreat with unparalleled views, making it an excellent choice for those looking to experience the best of Zurich's natural beauty and urban convenience.

Breakfast
The breakfast experience at Sorell Hotel Zürichberg receives high praise for its outstanding quality and service. Guests consistently highlight the exceptional variety and delicious offerings, which include local produce, freshly prepared egg dishes and a mix of savory and sweet options. The breakfast buffet is described as generous, well-presented and featuring high-quality ingredients. Many reviews also commend the excellent coffee and vegan options available.

The setting greatly enhances the breakfast experience with several guests enjoying their meals on the terrace, overlooking Lake Zurich and the snowy mountains. The stunning views complement the rich and varied breakfast spread, making it a memorable part of their stay.

While the majority of feedback is overwhelmingly positive, a few guests noted limited choices and the absence of some expected items like sausage and smoked salmon. Despite these minor critiques, most reviewers were impressed by the quality, variety and freshness of the offerings, declaring the breakfast at Sorell Hotel Zürichberg to be exceptional and one of the highlights of their visit.

Dinner
Dining at the Sorell Hotel Zürichberg appears to be a delightful experience. The restaurant consistently receives high praise for its excellent and high-quality food, which includes a variety of delicious vegan options. Guests enjoyed their meals immensely, noting that the food and drinks were outstanding and the service was exceptional.

A highlight is the unique dining experience at the chalet, where the cheese fondue is described as outstanding. The restaurant is also well-appreciated for its beautifully decorated and cozy ambiance with many diners enjoying meals on the lovely terrace, especially in the evenings with a view of the lake.

Despite some occasional complaints about the dinner being expensive or the service being slow, the overall feedback remains positive with many recommending booking in advance due to its popularity. Guests frequently mention the restaurant's elegant setup, great service and a well-appointed bar offering amazing cocktails and snacks.

The New Year's Eve dinner, in particular, was lauded as top-notch, further emphasizing the restaurant's ability to cater to special occasions with finesse. The outdoor terrace enhances the dining experience, making it a perfect setting for both dinner and breakfast with spectacular views adding to the overall charm.

In summary, Sorell Hotel Zürichberg's restaurant stands out for its delightful dining options, impeccable service and inviting atmosphere, making it a must-visit for guests looking to enjoy a memorable meal in Zurich.

Rooms
Sorell Hotel Zürichberg offers rooms that are consistently praised for their spaciousness, cleanliness and modern decor. Many guests note the tasteful and modern furnishings that create a cozy yet stylish ambiance. Rooms in the newer wing are highlighted for their contemporary design and well-maintained condition, while those in the main building are recognized for their charm and elegance.

Guests particularly appreciate the spacious family rooms and those with stunning views of Lake Zurich or the surrounding mountains. The rooms come well-equipped with amenities such as Nespresso machines, bathrobes and slippers, adding an extra touch of comfort to the stay. Additionally, attention to detail like chocolates, fruit and even toys for children in family rooms make for a welcoming experience.

Reviews frequently mention the high level of cleanliness and well-furnished interiors. The bathrooms are noted for their quality fixtures and spacious layouts. Despite the generally positive comments, some reviews do highlight issues such as smaller room sizes, especially in standard rooms and occasional temperature control difficulties. A few criticisms address outdated decor and occasional noise disruption.

Overall, Sorell Hotel Zürichberg provides travelers with comfortable, spacious and well-appointed rooms, making it a great choice for those seeking a blend of luxury and modern conveniences in a beautiful, serene setting.

Beds
The bed situation at Sorell Hotel Zürichberg mostly garners praise from guests. Descriptions like "comfortable beds," "great beds," and "super comfy beds" are frequent, underscoring the general satisfaction with the quality of sleep. Guests highlight the beds as being big and clean, making for a restful night. Many affirm the beds' high quality with mattresses and beddings often described as comfortable and cozy.

However, opinions on pillows are somewhat mixed; while some find them perfectly comfortable, others note they can be too thin or slightly limp. A few guests mention the beds being a tad firm, though this doesn't seem to significantly affect their overall sleep quality. At times, aspects such as squeaky frames and sagging mattresses are noted, suggesting some unevenness in bed conditions. Issues with overly thick duvets and small bed sizes also surface occasionally.

In general, while there are minor quirks, the beds at Sorell Hotel Zürichberg are mostly met with positive reviews, offering guests a pleasant sleep experience.

Cleanliness
Reviews for Sorell Hotel Zürichberg consistently highlight its strong commitment to cleanliness and maintenance. Guests frequently describe the rooms as very clean, spotless and thoroughly clean. Many found their accommodations to be not only clean but also modernly furnished and well-equipped, offering a comfortable stay. Housekeeping staff are generally noted as professional, ensuring that rooms are cleaned daily with super clean rooms being a common remark.

In terms of specific cleanliness details, clean and tidy rooms, clean beds and well-maintained facilities are repeatedly mentioned. Guests also appreciated the hotel's overall cleanliness, extending beyond just the rooms to the entire hotel environment. While some guests noted occasional cleanliness issues, such as fingerprints on glasses or dust, these comments were in the minority compared to the overwhelmingly positive feedback.

Overall, Sorell Hotel Zürichberg impresses with its spotless rooms and rigorous cleaning standards, providing a welcoming and pristine environment for its guests.

Staff
The staff at Sorell Hotel Zürichberg is overwhelmingly praised for their friendliness and helpfulness with many reviews highlighting their courteous and professional demeanor. Guests frequently describe the service as attentive, kind and accommodating. The housekeeping and front office teams, in particular, receive commendations for their welcoming nature and efficiency. Reception staff also stand out for their cheerful attitudes and reliable assistance.

There are, however, some mixed reviews, especially concerning the breakfast staff, who are occasionally described as uncoordinated and even rude. On the flip side, there are mentions of exceptional service from particular staff members, making guests feel at home with thoughtful gestures like welcoming treats.

In summary, while the majority of guests had positive experiences with the hotel's staff, noting their dedication and pleasant service, there are occasional lapses in professionalism and attention, especially during busy times. Overall, the staff's efforts contribute significantly to the hotel's welcoming atmosphere.

Wi-Fi
The Wi-Fi experience at Sorell Hotel Zürichberg generally receives positive feedback from guests. Many describe the internet connection as excellent, fast and well-distributed throughout the hotel. The Wi-Fi is noted to be free and typically provides good access with a strong signal. Despite these positive remarks, some guests reported issues with poor reception, particularly in certain areas of the hotel like the main building towards the forest side. There are occasional mentions of slow speeds and connectivity problems. Overall, while most guests are satisfied with the Wi-Fi service, there is room for improvement in some areas to ensure a consistently reliable connection for all visitors.

Parking
Sorell Hotel Zürichberg has received a blend of feedback regarding its parking facilities with many guests appreciating the convenience and availability provided. The hotel offers ample underground parking that is easily accessible, allowing guests to leave their cars safely on-site. There is a spacious parking garage directly beneath the hotel, featuring EV chargers for electric vehicles, which adds a significant convenience for those who need it.

Many guests found the parking to be cheap and affordable, especially considering the high costs typically associated with parking in Zurich. The hotel charges a reasonable fee of 10 CHF per day, allowing unlimited entry and exit, making it even more practical for guests who come and go frequently. While some guests were expecting free parking and were surprised by the extra fee, most reviews highlighted that the parking price is reasonable.

Complimentary and free parking options were also frequently mentioned and greatly appreciated by visitors, enhancing their overall stay experience. The facility is described as safe and secured with a well-marked and convenient access point next to or directly below the hotel. Additionally, valet parking services are available, providing extra convenience.

In summary, Sorell Hotel Zürichberg’s parking facilities are generally seen as excellent, spacious and cost-effective with a secure and convenient underground garage that accommodates the needs of all guests.

EV charging stations
The Sorell Hotel Zürichberg offers sufficient EV charging points onsite, ideal for eco-conscious travelers. The parking garage is equipped with EV chargers, allowing for convenient electric car charging. However, some guests noted that the charging process can be complex and sometimes the chargers are slow. There were also remarks about the need for personal cables as they weren't provided. While the hotel's EV amenities are generally appreciated, it is worth checking on the operational status of the charging stations beforehand to avoid any inconvenience.

Family
The Sorell Hotel Zürichberg stands out as a superb choice for families visiting Zurich. Renowned for its family-friendly environment, this hotel offers extensive amenities that cater specifically to children. Guests frequently noted that kids are warmly welcomed with plush teddy bears, rubber duckies and small chocolates, adding a delightful touch to their stay. The hotel also provides child-friendly amenities and thoughtfully arranged chocolate snacks in the rooms, ensuring young guests feel special from the moment they arrive.

The family rooms are particularly well-received, described as spacious and ideal for families of various sizes, including setups for a couple and a child. Notable features in some family rooms include play corners equipped with toys, making them perfect for entertaining little ones. The hotel's proximity to Zurich Zoo is highlighted as a major advantage, allowing families to enjoy convenient visits without the hassle of lengthy travel.

Outdoor activities are abundant with a playground located right in front of the hotel, offering children a great space to play freely. The hotel's restaurant is also commended for its family-friendly design, catering to the needs of both parents and kids with attentive staff and suitable dining options.

While the vast majority of reviews are positive, a few areas for improvement were noted, such as the timely preparation of family rooms and the provision of beverages at meal times. Despite these minor hiccups, the overall sentiment is overwhelmingly positive with many guests cherishing their stay and creating beautiful family memories.

In conclusion, Sorell Hotel Zürichberg is highly recommended for families seeking a comfortable and fun stay in Zurich. With its child-centric amenities, strategic location and warm hospitality, it’s an excellent choice for a memorable family vacation.

4 Star
The Sorell Hotel Zürichberg enjoys a four-star rating and boasts features that align well with expectations of this category. Many guests highlight its overall comfort and service, noting that it compares favorably with other top four-star accommodations. The amenities provided suit the four-star standard, delivering a definite four-star experience.

The staff at the hotel are generally seen as friendly and accommodating, contributing positively to the overall stay. However, some guests encountered issues with the reception and restaurant staff, mentioning that the service did not always meet the four-star expectation.

Critiques include the lack of French communication and information, which some guests found regrettable for a hotel in a multilingual country like Switzerland. Additionally, there were mentions of ventilation issues and the need for complimentary water, which are areas for potential improvement.

The restaurant, in particular, received mixed reviews with some patrons calling for improvements to match the quality expected from a four-star establishment. Despite these minor setbacks, most guests agree that the Sorell Hotel Zürichberg generally lives up to its four-star billing, providing a comfortable and enjoyable experience.

Business
Sorell Hotel Zürichberg offers a range of well-suited amenities and services tailored for business travelers. The hotel is noted for its comfortable and modern meeting rooms, which are ideal for business purposes. Guests highlight the well-prepared conference facilities and the dedicated business rooms available, making it a prime choice for corporate events and meetings.

The hotel’s location is particularly convenient for business travelers, offering good parking facilities and excellent connectivity to public transportation. This ease of access paired with the tranquility of the surroundings provides a perfect balance for visiting Zurich for work-related activities.

The business-oriented ambiance and catered facilities further enhance the professional environment, making it a recommendable choice for business trips. Guests appreciate the efficient and friendly hotel staff, who contribute significantly to the positive experience.

In summary, Sorell Hotel Zürichberg stands out as a very good, business-friendly hotel with a commendable business ambiance, ensuring a convenient and comfortable stay for business travelers.

Accessible
Sorell Hotel Zürichberg offers commendable accessibility features that cater to guests with disabilities, ensuring a comfortable stay. The hotel provides wheelchair accessible room types and adapted bathrooms for disabled individuals. Guests can benefit from the adequately placed lifts and ramps at the entrance, although some indoor spaces might present challenges. Features such as parking lots in close proximity, EV charging points and easily accessible public areas add to the convenience.

The hotel's location is notably advantageous with excellent connections to public transportation. A nearby tram stop, just 200 meters away, allows for quick and easy access to the city center, enhancing mobility for those who prefer or need public transit. The trams arrive every 5-6 minutes, ensuring minimal wait times and easy navigation around Zurich.

For guests with reduced mobility, the staff provides good service, assistance and are generally helpful. However, it's important to note that certain rooms are not accessible via elevators, which might pose difficulties for some guests. Additionally, access with wheelers or significant luggage can be tight at the entrance.

Overall, Sorell Hotel Zürichberg maintains a good level of accessibility for guests with disabilities with various features and services that accommodate their needs effectively.

Luxury
Nestled in the heart of Zurich, Sorell Hotel Zürichberg offers an experience marked by luxury and elegance. Guests repeatedly highlight the hotel's luxurious ambiance, from its upscale and stylish decor to the spacious and elegantly comfortable rooms. Modern amenities, provided at a high standard, include quality cosmetics from Rituals and plush linens and towels that enhance the overall stay.

The hotel's luxurious vibe permeates every corner, making it feel upscale and refined. Special mentions go to the chic lobby and the very stylish design and decor, which contribute to an atmosphere of top comfort. Rooms offer a luxurious feel with impressive views, ensuring guests enjoy both the indoor and outdoor beauty. The experience is enhanced by the high-quality bedding and high-standard service, making every stay a true luxury experience.

In addition to its elegantly comfortable accommodations, Sorell Hotel Zürichberg is noted for its luxury amenities and services, making it a top-class, four-star hotel worth recommending. Though there are minor service weaknesses, the hotel's luxurious offerings and modern feel ensure guests feel pampered. The extraordinary view and luxurious setting further position this hotel as a perfect spot for a luxurious treat in Zurich.

Dog Friendly
Sorell Hotel Zürichberg is highly praised for its robust dog-friendly facilities and services, making it an ideal choice for travelers with pets. Consistently described as very dog-friendly, the hotel goes the extra mile to ensure pets are comfortable and welcomed. Guests appreciate the thoughtful touches, such as providing a nice pet mat and a large sleeping cushion in the room for their dogs.

The hotel's location adjacent to a park and wooded area offers excellent opportunities for dog walking, adding to its appeal for pet owners. Notably, several reviews point out that dogs are welcomed without any additional charges. The accommodating atmosphere at Sorell Hotel Zürichberg ensures that both guests and their furry companions enjoy a pleasant and hassle-free stay.


No, Sorell Hotel Zürichberg doesn't have any pool.

No, a spa isn't available at Sorell Hotel Zürichberg.

Yes, Sorell Hotel Zürichberg welcomes dogs.

Yes, parking facilities are available at Sorell Hotel Zürichberg.

No, Sorell Hotel Zürichberg doesn't have a gym.

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